# TouchPoint Software Reviews, Demo & Pricing - 2026 > Review of TouchPoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/34606-touchpoint --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / TouchPoint Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/34606-TouchPoint/reviews/)[Alternatives](https://www.softwareadvice.com/product/34606-TouchPoint/alternatives/) # TouchPoint 2026: Benefits, Features & Pricing Wondering if TouchPoint is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TouchPoint 4.4 [(249)](https://www.softwareadvice.com/product/34606-TouchPoint/reviews/) Pricing Pricing available upon request ### About TouchPoint TouchPoint Software is a comprehensive, cloud-based church management system (ChMS) designed to empower medium and large churches to streamline operations, engage their congregation, and foster discipleship. Our all-in-one platform integrates a powerful church database with online giving through TouchPoint Giving and a mobile app to keep your church connected and thriving in today’s digital age. TouchPoint helps churches manage their ministries more effectively with a suite of features tailored to meet your needs. From event registration and volunteer coordination to attendance tracking and small group management, our tools simplify administrative tasks so church leaders can focus on their God-given mission. Our system also provides robust communication tools, enabling churches to connect with members through email, text, and app notifications, as well as personalized, targeted messaging campaigns. The platform’s online giving solution, TouchPoint Giving, is seamlessly integrated into the ChMS, providing churches with a secure and easy way to manage donations, track contributions, and generate detailed financial reports. The accompanying mobile app enhances member engagement, g... iving users access to sermons, event information, and donation tools directly from their smartphones. TouchPoint also supports leadership with data-driven insights, offering customizable reports and analytics to inform decision-making and measure ministry effectiveness. Integration with your church’s website ensures a seamless experience for your staff and congregation alike. What sets TouchPoint apart is our commitment to partner churches. Our team, many of whom come from church leadership roles, understands the unique challenges and opportunities churches face. We offer personalized support, training, and resources to ensure your success. Whether you're streamlining operations, enhancing communication, or building a culture of generosity, TouchPoint equips your church to grow and serve more effectively. TouchPoint Software isn’t just a tool—it’s a ministry partner designed to help churches connect, engage, and disciple in meaningful ways. From simplifying church operations to deepening relationships within your community, TouchPoint is your all-in-one solution for modern church management. Wondering if TouchPoint is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## TouchPoint User Interface ## Popular TouchPoint Alternatives Main Product TouchPoint 4.4 [(249)](https://www.softwareadvice.com/product/34606-TouchPoint/reviews/) Ratings Breakdown - 3.80Ease of use - 4.21Value for money - 4.49Customer support - 4.15Functionality Pricing Available upon request Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(679)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.84Customer support - 4.59Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Tithely Church Management](https://www.softwareadvice.com/church/breeze-chms-profile/) 4.8 [(624)](https://www.softwareadvice.com/church/breeze-chms-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.87Value for money - 4.89Customer support - 4.59Functionality Pricing Starting at $72.00 per month Get Price Alternative Product [ChurchTrac](https://www.softwareadvice.com/accounting/churchtrac-profile/) 4.8 [(864)](https://www.softwareadvice.com/accounting/churchtrac-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.85Value for money - 4.87Customer support - 4.66Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Planning Center](https://www.softwareadvice.com/accounting/planning-center-profile/) 4.7 [(1138)](https://www.softwareadvice.com/accounting/planning-center-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.53Value for money - 4.58Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [Chmeetings](https://www.softwareadvice.com/church/chmeetings-profile/) 4.9 [(162)](https://www.softwareadvice.com/church/chmeetings-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.87Value for money - 4.87Customer support - 4.69Functionality Pricing Starting at $12.00 per month Get Price ## TouchPoint Pros and Cons We analyzed 249 verified reviews for TouchPoint to find out what actual users really think. Select to learn more Responsive And Helpful Support Team Users consistently praise TouchPoint's customer support for being prompt, knowledgeable, and attentive. The support team assists with onboarding, troubleshooting, and ongoing questions, while comprehensive documentation and a helpful help desk make it easier to resolve issues. Many users highlight support as a key reason for their satisfaction with the software. Comprehensive Church Administration Tools TouchPoint streamlines church management by integrating membership tracking, giving, check-in, and communication tools in one platform. It supports both large and small churches, offers customization options, and helps staff and volunteers manage records, events, and pastoral care efficiently. The active user community and responsive development team further enhance its value for church operations. Robust And Flexible Feature Set TouchPoint offers a wide range of features for church management, including customizable tools, reporting, and communication options. Users appreciate having access to all features without extra charges, and the platform is regularly updated with new capabilities. The extensive feature set allows churches to tailor the software to their specific needs. Steep Learning Curve And Navigation Many users find TouchPoint's interface unintuitive and challenging to navigate, especially for those less comfortable with technology. Locating specific functions can be confusing, and the system is not as user-friendly as some alternatives. The learning curve is noted as a significant hurdle for new users and volunteers. ## TouchPoint Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Standard Pricing available upon request Plan includes: - Fully Customizable Database - Native Giving Solution - Fully Integrated App - Engagement Insights - Process Builder - People Management - Volunteer Scheduler - Registration Forms - Children's Check-In - Language Translations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TouchPoint Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of TouchPoint Accounting Integration Activity Dashboard Alerts/Notifications API Attendance Tracking Built-in Accounting Child Check-in Communication Management Contact Database Contact Management Credit Card Processing Customizable Branding Customizable Reports Customizable Templates Data Import/Export Donation Management Donation Tracking Email Management Email Marketing Event Scheduling Forms Management For Nonprofits For Religious Organizations Member Communication Member Database Member Directory Member Portal Membership Signup Mobile Access Mobile App Mobile Giving Multi-Location Online Giving Payment Processing Pledge Management Real-Time Reporting Recurring Giving Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Small Group Management SMS Messaging Third-Party Integrations Visitor Tracking Website Management ## TouchPoint Integrations Twilio Integration rated undefined from -1 review eSPACE Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review Sage Accounting Integration rated undefined from -1 review ## TouchPoint User Reviews Overall Rating 4.4 Ratings Breakdown 5 47% 4 42% 3 9% 2 2% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 4.2 Customer support 4.5 Functionality 4.1 Santhosh R. Verified reviewer Computer Software 51-200 employees Used daily for less than 12 months Review source Reviewed April 2019 Good TouchPoint… Great support… 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: TouchPoint is a very good user-friendly application, very easy to use for beginners as well and very good customer support for a quick response. I was strongly recommended. Cons: None, because of the very good customer support, User-friendly as well. Read More JK James K. Verified reviewer Religious Institutions 11-50 employees Used daily for more than 2 years Reviewed February 2025 TouchPoint solved all our problems around knowing our people 5 We've been with TouchPoint for about five years, and it has revolutionized how we care for our people. The "people falling through the cracks" are no longer hypothetical, but are a knowable list of individuals. We're able to bring people into the church body much more smoothly and intentionally than we ever could have before. Also, while we knew we wanted something that was super-customizable, we couldn't invest the time or money for a system that required major customizations just to get the basic functionality working. TouchPoint is positioned perfectly for us: it's certainly "enterprise" software, capable of handling ginormous churches, but it also worked out of the box for us, and we're relatively small. In these years, I feel like I've gotten to know many of the TouchPoint staff folks, and they are truly partners in our ministry. We're grateful for them. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: TouchPoint's robust features include member data management, online giving, event registration, volunteer coordination, attendance tracking, and much more. Any ChMS if, hopefully, the central place for all things "people," and this is actually true with TouchPoint. The software does great out-of-the-box, but can be customized to do all sorts of other things. Also, the customer support is outstanding, and new development clearly reflects actual church needs. There's also a well-established user community where TouchPoint users at different churches can compare methods and learn from each other. The cost is quite reasonable, too. Cons: I think this is true of any system that needs to appease many churches: different churches need slightly different things. I think TouchPoint navigates those differences pretty well overall, but not always perfectly. Reasons for choosing TouchPoint TouchPoint had the right balance between flexibility and out-of-the-box capability. It has an open API, which has allowed us to customize it extensively. Reasons for switching to TouchPoint Our pervious provider did not innovate on their current offering, but instead wanted us to migrate to a completely different offering. If we needed to do a full migration anyway, we weren't going to settle for a platform with inferior features, just because it was from the same provider. TouchPoint has continued to innovate on their existing platform. Vendor Response James, we appreciate you and thank you for your review! We look forward to continuing our partnership and elevating ministry in any way we can. Blessings! Replied February 2025 Read More Mark L. Verified reviewer Religious Institutions 2-10 employees Used daily for more than 2 years Review source Reviewed January 2019 Powerful, but not intuitive 4 Ratings Breakdown 2 Ease of use Previously 3 3 Value for money Previously 4 4 Customer support 3 Functionality Previously 4 Pros: Lower entry cost was our main reasons for starting with Touchpoint, formerly BVCMS. Cons: As a techie, I was good with the learning curve. Getting other staff to get comfortable with these was not easily done. Read More JH James H. Verified reviewer Religious Institutions 51-200 employees Used daily for less than 2 years Reviewed February 2025 Great all around! 5 We weren't used to such a capable tool. It took us a while to learn it and start making it our own. Now we are diving deeper every month and learning how to use it more effectively as a ministry tool rather than just an information warehouse. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: TouchPoint can do everything we need it to! It wraps so many different tools into one convenient package. It is robust and extremely capable as well as very versatile and adaptable. Cons: Registrations, messaages related to registration settings, screens related to registrations, and user ease for registration could be better. Reasons for choosing TouchPoint Value value value. And capabilities exceeded what the others couls do. Reasons for switching to TouchPoint ACS was antiquated. When we came across TouchPoint, it didn't check every single box, but no ChMS did. And TouchPoint checked the most boxes and did so very well. Vendor Response James! Thank you so much for your feedback. We appreciate you as a partner and are glad that we add value to your ministry. We have Registration fixes on our Road Map for this year and look forward to elevating that experience for your church. If you ever need anything, don't hesitate to reach out! Blessings! Replied February 2025 Read More JK Justin K. Verified reviewer Religious Institutions 51-200 employees Used daily for less than 2 years Reviewed February 2025 Justin's Feedback 4 the good that has been accomplished with implementing Touchpoint in our church has far outweighed the challenges we've had to overcome to integrate it into our operations Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It is a tool the helps serve our staff by enabling effective outreach and ministry to our church family Cons: integration with texting platform (powered by text) has had a lot of bugs and issues Reasons for switching to TouchPoint it was made previous to me joining staff. I have heard it was due to the fact that Arena was dated and didn't have much of the capability of TP Vendor Response Justin, thank you for your feedback! We appreciate your partnership and look forward to continuing to improve to elevate ministry for all of our church partners. If there's any other feedback, don't hesitate to reach out. Blessings! Replied February 2025 Read More KM Kathy M. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 6 months Reviewed March 2025 Broadmoor Baptist Go Lives with Touchpoint 5 Great! Our Go Live went really well, and our church members love to update their own profile and check-in to their involvements. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Touchpoint allows us to capture such great data analytics that will help us ministry more effectively. Cons: Their reports would be more robust. We've built a lot of custom reports so we can capture the data we need. Reasons for choosing TouchPoint For us, it offered an 'all-in-one' software platform and it was very user-friendly. Reasons for switching to TouchPoint We were using a very old version of Fellowship One that is no longer supported. Vendor Response Thank you Kathy for your review! We're so grateful to partner with y'all and look forward hearing all the testimonies that come out of the increased functionality. Blessings! Replied April 2025 Read More JS Jessica S. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 2 years Reviewed February 2025 TouchPoint Exceeds Expecations 5 Our experience with TouchPoint has been one of true partnership, listening, and growing. In just a year and a half, I've seen TouchPoint continue to improve its already stellar tools and have benefitted from their exceptional and accessible staff. After working with three difference ChMS providers over the last decade and exploring far more, they are truly the best of the best. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I'm most grateful for the was TouchPoint has improved our ability to truly know and shepherd our congregation as well as the helpful church network TouchPoint has developed. Cons: My least favorite part of TouchPoint is the lack of real-time dashboards for registration forms requiring a report to be run to see registration results. Reasons for switching to TouchPoint Increased costs and decreased efficiency after PushPay purchased CCB. Vendor Response Jessica, thank you so much for your review! We appreciate you and our partnership together and look forward to continuing to elevating ministry for God's glory! Replied March 2025 Read More VR Verified Reviewer Religious Institutions 51-200 employees Used daily for less than 12 months Review source Reviewed January 2020 Great ChMS for Medium to Large churches 5 Helpful and knowledgeable staff. Data migration took longer than we had hoped. I don't think the planning/forecast for that was reasonable. But, the product is great! Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Flexibility, online portal, app, ability to develop further, task/follow up system Cons: Check-in could be more customizable, app is very good, but just links a number of things back to the church website instead of having the information native to the app. Reasons for switching to TouchPoint ACS was antiquated. Realm was too oriented toward a social media mindset and we didn't want to go that route. Read More Robert K. Verified reviewer Used weekly for less than 12 months Review source Reviewed March 2018 Very good way to gather and track information. Very user friendly. 4 Names, addresses, and other personal info. All help the church to give better service to those who attend our fellowship. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Love the ability to quickly look up and retrieve information from my mobile device. There are often times I need an address or phone number to quickly connect with people. Cons: You have to get names right. Sometimes just being off slightly will return no results. Wish there was a similar to type result. Read More Ed G. Verified reviewer Religious Institutions 11-50 employees Used weekly for less than 6 months Review source Reviewed August 2018 Great product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Touch point provides a great way to allow parents to easily checkin kids to events in a way that is easy for them, easy for our staff, and easy for our IT. It gives us the security and metrics that we need, while also giving parents peace of mind. Cons: no cons that i can mentiion at this time Vendor Response Thanks so much for your review, Ed! Replied August 2018 Read More Showing 1 - 10 of 249 Reviews [See All Reviews](https://www.softwareadvice.com/product/34606-TouchPoint/reviews/) ## TouchPoint Popular Comparisons [Clearstream vs TouchPoint](https://www.softwareadvice.com/compare/34606-TouchPoint/vs/321838-clearstream/)[Tithely Church Management vs TouchPoint](https://www.softwareadvice.com/compare/34606-TouchPoint/vs/74955-breeze-chms/)[ChurchTrac vs TouchPoint](https://www.softwareadvice.com/compare/34606-TouchPoint/vs/128248-churchtrac/)[Planning Center vs TouchPoint](https://www.softwareadvice.com/compare/34606-TouchPoint/vs/361780-planning-center/)[Chmeetings vs TouchPoint](https://www.softwareadvice.com/compare/34606-TouchPoint/vs/76053-chmeetings/) [Compare All Alternatives](https://www.softwareadvice.com/product/34606-TouchPoint/alternatives/) ## Other Top Recommended Nonprofit Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **123** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1436) Recently recommended **103** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (88) Recently recommended **102** times [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) **4.7** (1287) Recently recommended **98** times Stuck Between Options? 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