# FUGU Software Reviews, Demo & Pricing - 2026 > Review of FUGU Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/352111-FUGU --- [Home](https://www.softwareadvice.com/) / [Financial Fraud Detection Software](https://www.softwareadvice.com/financial-fraud-detection/) / FUGU Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/352111-FUGU/reviews/) # FUGU 2026: Benefits, Features & Pricing Wondering if FUGU is right for your organization? Our Financial Fraud Detection Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FUGU 4.9 [(11)](https://www.softwareadvice.com/product/352111-FUGU/reviews/) Pricing Starting at $100.00 per month ### About FUGU Fraud Prevention, Chargeback Guarantee, KYC, Working month-to-month - 0 risk, no commitments. Working month-to-month - 0 risk, no commitments. FUGU offers a 360° self-learning fraud prevention strategy fighting fraud at various points along the transaction life cycle. Now online sellers can be sure that maximum transactions are approved with minimal exposure to future chargebacks. 1. The highest approval rates in the industry 2. Chargeback liability 3. Chargeback management - any kind of chargeback (including the liability price) 4. Automatic, fully customizable, and branded KYC (know you the customer) system 5. Working month-to-month - zero risk, no long-term commitments Working month-to-month - zero risk, no long-term commitments. FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as we believe that EVERY PAYMENT COUNTS! FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes... As part of FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry. FUGU is a must-have solution for any business that accepts online payments, such as: 1. eCommerce websites - supporting all platforms (including the Shopify app) 2. Payment getaways 3. SaaS 4. Investments companies \\ exchanges (for accepting investors' deposits) 5. Gaming\\Casino 6. Banks, creditcards, etc Unique offering: 1. Chargeback liability shift - thanks to our well-trained algorithm, we can allow ourselves to be competitive when it comes to pricing. Moreover, we claim to accept more transactions than any other provider in the world - FUGU is not declining risky orders as it has 24 - 48 hours to screen them before the fulfillment, in that time, FUGU will manage to approve at least 50% of those orders. \*In addition, FUGU is managing all chargebacks (approved, non-approved, and even "legit" chargebacks). Completly dismiss our client to deal with these things and of course, our winning rate is much higher. 2. KYC - FUGU offers an automated branded KYC process that works fast, and smoothly, and can automatically compare IDs to selfies, verify credit cards, etc. FUGU's KYC can be purchased as a stand-alone product for investment companies, crypto exchanges, casinos, and more. 3. Decision support system - Works on all eCommerce platforms (webhook), or an app on the Shopify app store. The system monitors the risk not only pre-order but also post-checkout. FUGU collects a lot of evidence so in case of a chargeback, merchants can easily download a PDF full of evidence and submit it in one click to win the dispute. Working month-to-month - 0 risk, no commitments. Wondering if FUGU is right for your organization? Our Financial Fraud Detection Software selection experts can help you in 15 minutes or less. ## FUGU User Interface ## Popular FUGU Alternatives Main Product FUGU 4.9 [(11)](https://www.softwareadvice.com/product/352111-FUGU/reviews/) Ratings Breakdown - 4.82Ease of use - 5.0Value for money - 4.82Customer support - 4.91Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [D&B Finance Analytics](https://www.softwareadvice.com/erp/dandb-credit-profile/) 4.5 [(137)](https://www.softwareadvice.com/erp/dandb-credit-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.19Value for money - 4.13Customer support - 4.35Functionality Pricing Starting at $1200.00 per year Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26465)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [VeriFast](https://www.softwareadvice.com/financial-risk-management/rentify-profile/) 4.7 [(12)](https://www.softwareadvice.com/financial-risk-management/rentify-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.83Value for money - 4.73Customer support - 4.75Functionality Pricing Starting at $9.99 per month Get Price Alternative Product [Feedzai](https://www.softwareadvice.com/risk-management/feedzai-profile/) 4.7 [(11)](https://www.softwareadvice.com/risk-management/feedzai-profile/#reviews) Ratings Breakdown - 4.36Ease of use - 4.10Value for money - 4.64Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [eftsure](https://www.softwareadvice.com/scm/eftsure-profile/) 4.6 [(45)](https://www.softwareadvice.com/scm/eftsure-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.56Value for money - 4.73Customer support - 4.42Functionality Pricing Available upon request Get Price ## FUGU Pricing and Plans Starting price: $100.00 per month Free Trial Free Version Basic $100.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FUGU Features - Popular features found in Financial Fraud Detection Check Fraud Detection Custom Fraud Rules Financial Transaction Approval For Banking For Insurance Industry Internal Fraud Monitoring - More features of FUGU Access Management Activity Monitoring Alerts/Notifications Case Management Chargeback Tracking Data Management Debit/Credit Card Processing Dispute Management Fraud Detection LME Payment Fraud Prevention Payment Tracking Real-time Alerts Real-Time Reporting Reporting/Analytics Response Management Risk Analysis Risk Assessment Third-Party Integrations Transaction Monitoring ## FUGU Integrations Shopify Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review Wix Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review VTEX Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review ## FUGU User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 9% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 5.0 Customer support 4.8 Functionality 4.9 VR Verified Reviewer Luxury Goods & Jewelry 2-10 employees Used daily for less than 12 months Reviewed April 2022 Best Fraud protection service we ever had! 5 Very positive. The Fugu softwere let us high confidence about orders we accept. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Very professional but easy to use. High-quality risk detection. Cons: Not very familiar currently. There are many people that aren't known about what we are talking about yet. Reasons for choosing FUGU The price was attractive and the description was convincing. Vendor Response Thank you so much for your feedback! We'll keep doing our best to make you satisfied and to make your income protected from any kind of fraud:) Replied April 2022 Read More JW Jr W. Verified reviewer Automotive 11-50 employees Used daily for less than 12 months Reviewed April 2022 Fugu has become the life line for our $10,000,000+ annual Ecommerce business!! 5 The features are easy to use and setup was very simple. All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The features are easy to use and setup was very simple. All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence. Cons: So far we have not found a "CON" or "Neg" to Fugu. You guys and gals are awesome. Thank you for the amazing product! Reasons for choosing FUGU The features are easy to use and setup was very simple. All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence. Reasons for switching to FUGU The features are easy to use and setup was very simple. All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence. Vendor Response Dear Jr, Thank you so much for the warm words. We're doing our best to make our users satisfied and we're happy to see such feedback that let us know that we're doing something good. Will keep working hard for you and the rest of our clients. We're here for anything you need - do not hesitate to reach out to us anytime and for anything:) Regards, Emma. Replied May 2022 Read More JK John K. Verified reviewer Apparel & Fashion 2-10 employees Used daily for free trial Review source Reviewed June 2022 It's overwhelming and the support in non responsive 4 The fraud system is impressive. It has successfully identified and prevented many instances of fraud. However, I believe that the support system could be improved. It can take a long time to get a response from customer service. Ratings Breakdown 3 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: I found the system they had in place for rating each order based on fraud risks quite impressive. It's always a good idea to have some automated system in place for canceling orders deemed high-risk, as this helps prevent potential losses. Cons: Their support is not up to the other available options' standards. Vendor Response Dear John, Thank you for your honest feedback. We're glad to hear that you found our software useful and sorry for your dissatisfaction regarding our support. To be honest, the most important thing to us, even more than providing the best fraud-detection software you may find, is to give our users the highest level of support in the market. Recently, we started to provide live chat 20 hours a day (7 days a week) and we plan to make it 24\\7 soon. As we can't know specifically who you are, I would personally appreciate it if you could reach out to me directly at emma@fugu-it.com so we could investigate your specific case to improve our support level and find a good way to compensate you for this specific inconvenience. Cheers, Emma, customer support. Replied June 2022 Read More TK Tomer K. Verified reviewer Consumer Goods 2-10 employees Used daily for less than 12 months Review source Reviewed June 2022 Great help, very responsible 5 Unique and helpful combination of people that really helps with fraud detection and prevention. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They have a very helpful team that wants to understand and solve every case, communicate with my team, and do the research when required. Cons: Sometimes it takes time to understand a new case and build the solution. Reasons for choosing FUGU Their product is more suitable for me business and the support and communication was good Vendor Response Thank you Tomer for the lovely feedback! We'll continue working hard to keep all our users satisfied and to improve the system to the maximum level possible! Cheers, Emma, Customer Success. Replied June 2022 Read More MW Megan W. Verified reviewer Retail Self-Employed Used daily for less than 12 months Review source Reviewed April 2022 Great For Beginners 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Just started my company last year and added FUGU after doing some research. It detects when a payment might be fraud, which is great because otherwise I wouldn’t be able to tell. Cons: I guess a more obvious notification would be nice if someone is placing a risky order Reasons for choosing FUGU Heard from another Shopify source who uses the same Vendor Response Dear Megan, Thank you so much for your kind words. We're doing our best to make our users satisfied and we're happy to see such feedback. We'll keep working hard for you and the rest of the users. Regarding your note about the notifications - pls contact our support team so they will instruct you on how you can adjust the notifications for your convenience. Regards, Emma. Replied May 2022 Read More AW Adela W. Verified reviewer Health, Wellness and Fitness 11-50 employees Used weekly for free trial Review source Reviewed May 2022 The best Fraud Prevention App in shopify! 5 FUGU is a really great app to use for fraud prevention. We were able to notice a potential fraudster and analyze their behavior and stop future fraudulent orders, saving us a loss of money! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Activity monitoring is my favorite feature of this software. It helps me understand what people are doing when they come to visit our store and weed out potential fraudsters. Cons: What I like least about this software is the layout of the homepage. It was a little bit confusing how to navigate. Vendor Response Hi Adela, thank you for your feedback! We're glad to see that you're satisfied with FUGU and we much appreciate your effort in taking your time to leave this review. Regarding the cons you mentioned, we're aware of that and already working to simplify it for you and for the rest of our users, thanks for bringing this up. Please feel free to reach out anytime for anything you need:) Replied May 2022 Read More DS Diane S. Verified reviewer Consumer Services Self-Employed Used daily for less than 6 months Review source Reviewed April 2022 Picks up where Shopify leaves off 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My e-commerce website has limited capabilities in fraud detection. There have been several instances where FUGU has flagged a transaction missed by Shopify’s built-in software. Fortunately I haven’t had an issue yet, but j appreciate the additional peace of mind. Cons: Some of the terminology is unclear to me - a little industry jargon. It would be helpful to have further explanation on what each detection term means and why it matters. Reasons for switching to FUGU Lacked horsepower Vendor Response Hi Diane, thank you for the lovely feedback! We're glad to hear that you're satisfied with FUGU and we much appreciate your effort in taking your time to leave this review. We're also glad to read the cons - what you wrote makes sense and we'll work to simplify it for you and the rest of our users. For anything you need - please feel super free to reach out to us:) Best, Emma. Replied May 2022 Read More LM Liran M. Verified reviewer Computer Software 2-10 employees Used daily for less than 12 months Review source Reviewed June 2022 Great service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Automation to save my orders without fear of fraud Cons: Not have anything that found as missing. Vendor Response Hi Liran, Thank you very much for your feedback. We will keep working hard to maintain this level of satisfaction:) Replied June 2022 Read More AV Adam V. Verified reviewer Computer Hardware 11-50 employees Used daily for less than 6 months Reviewed April 2022 Great! 5 Great software and support team to work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very robust. Covers all post purchase risk management. Cons: It is early but I haven't found any parts I don't like yet. Vendor Response Thank you so much for your feedback. We will keep doing our best the make sure you're satisifed with FUGU! Replied April 2022 Read More YF Yotam F. Verified reviewer Food & Beverages 2-10 employees Used monthly for less than 6 months Reviewed April 2022 Great onboarding and support, easy to use and super time saving 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Seamless experience with our own processes. Cons: In one of the first sales we had with fugu the client asked for an extra bank verification which made him churn. I would love to set a min basket size that will require such verification Vendor Response Dear Yotam, thank you so much for the honest review. We're glad to see that you are satisfied with FUGU and we'll keep working very hard to even increase your satisfaction:) Regarding the Cons you mentioned: I'm happy to inform you that we already enabled the option of adjusting the min criteria for further verification actions. Our support team will be more than glad to personally guide you on that. Please feel free to contact them. Thanks again and good luck! Replied April 2022 Read More Showing 1 - 10 of 11 Reviews [See All Reviews](https://www.softwareadvice.com/product/352111-FUGU/reviews/) ## Other Top Recommended Financial Fraud Detection Software [FraudNet](https://www.softwareadvice.com/financial-risk-management/fraud-net-profile/) **4.8** (17) Recently recommended **2** times [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) **4.6** (26465) Recently recommended **0** times [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (219) Recently recommended **0** times [Tipalti](https://www.softwareadvice.com/scm/tipalti-profile/) **4.5** (177) Recently recommended **0** times Stuck Between Options? Our experts can help you compare FUGU with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice