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Customer Service Software/
ServiceNow Customer Service Management/
ServiceNow Customer Service Management Reviews
5
4
3
2
1
Ease-of-use
4.1
Customer Support
4.2
Value for money
4.1
Functionality
4.3
"Great for customer service and management, serves the integral purpose of ensuring that user requests are categorised and prioritised appropriately, great for customer satisfaction management as well."
"Cloude data and services is simply awesome. The best thing is its also supports to integrate autoCAD as well."
"An awesome application as Saas and Paas as well, Good inerface, user friendly and easy to use. Due to backend code in jaava and JavaScript it is very flexible."
"Unfortunately due to the lack of tools in Service now (or how our vendor restricts these tools) our company had to resort to managing these builds outside service now and update once complete."
"Sometimes it offers too much and you can get lost in the forest."
"The dashboard can be a little confusing to navigate, and managing incidents isn't all that intuitive."
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