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> Reviews of Rapport. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rapport is a good fit for you!

Source: https://www.softwareadvice.com/product/364201-Rapport/reviews

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Rapport Reviews

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[Overview](https://www.softwareadvice.com/product/364201-Rapport/)

Reviews

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# Rapport Reviews

## Reviews Summary

## Overall Rating

3.9

* * *

## Ratings Breakdown

5

(13)

4

(10)

3

(7)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

4.3

Value for money

3.8

Functionality

3.8

* * *

### Pros

"I like that Rapport interfaces directly with Impromed so my CSR's do not have to perform extra functions trying to maintain separate systems."

"I like the integration with our PMS and the customer support"

"Love the integration for Avimark"

### Cons

"We have liked the reminder calls and emails for scheduled appointments but inadequate customer service and lack of full functionality for a product we pay full price for is frustrating. As we use multiple covetrus products, we have seen a negative shift over the last several years."

"The idea of a messaging/texting system is good, but the inconsistencies in how to open a message, notifications, and how to find a client is not user-friendly in the slightest."

"The messenger function on the app has serious issues that make it very difficult to use."

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Rapport Reviews, Pros and Cons - 2026 Software Advice