--- title: "Conga CPQ Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Conga CPQ. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Conga CPQ is a good fit for you!" source_url: "https://www.softwareadvice.com/product/36671-Conga-CPQ/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Quoting Software](https://www.softwareadvice.com/cpq/quoting-comparison/) / [Conga CPQ](https://www.softwareadvice.com/product/36671-Conga-CPQ/) / Conga CPQ Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/36671-Conga-CPQ/) Reviews # Conga CPQ User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 20 ### Secondary ratings - Ease of use: 4/5 - Customer support: 4/5 - Value for money: 3.8/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 9 reviews (45%) - 4 stars: 8 reviews (40%) - 3 stars: 1 reviews (5%) - 2 stars: 2 reviews (10%) - 1 star: 0 reviews (0%) ## Conga CPQ customer reviews Showing reviews 1-20 of 20 (page 1). ### Best Software For improve Sales Productivity!! - Overall rating: 5/5 - Reviewer: Renu S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Conga CPQ is good. Using it we can use our salesforce data in documents using various merge fields in conga and provide the digital signage to the customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It provides a lot of features and functionality to maintain the Quotation process in CPQ. Using it we can easily solve the problem of digital signage and use the salesforce merge fields in documents. #### Cons Nothing to dislike here. Every single features and functionality are awesome. #### Reasons for choosing Conga CPQ It is supported for any custom or standard object in CPQ. That makes it unique from others. --- ### With Apttus CPQ we can track and improve sales metrics with the best administration. - Overall rating: 5/5 - Reviewer: Ellen Caroline M. - Verified reviewer: Yes - Industry: Information Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Apttus CPQ improves the capacity of prices of complex offers and generates professional and convincing proposals from templates. With Apttus CPQ, we were able to simplify and optimize the configuration of the product, the prices and the creation of proposals and the administration process. With this product, the sales team has the ability to configure product offerings with great efficiency and can track and improve related sales metrics. In addition, the administration of Apttus CPQ is easy compared to similar products. We implemented Apttus for practically all our sales representative processes, and in doing so we discovered that thanks to Apttus, the company managed to significantly increase the ROI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Apttus CPQ we were able to configure the product offers and we were able to scrape and improve the sales metrics. We also simplify the configuration of the product, prices, create proposals and is easier to manage than other similar products. We increase the satisfaction of sales from the perspective of the quotation and contracting process. #### Cons All updates generally require significant testing to ensure that unforeseen problems do not occur. The updates are a real problem. --- ### Apttus has its challenges - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Quote to Cash is the reason Apttus was chosen. #### Cons Each module was built in silos (CPQ, CLM, BRR) --- ### great product, bad company - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros the company was a leader in the space for a reason #### Cons going through serious churn problems and bad customer support --- ### Advanced CPQ 100% Native on SFDC - Overall rating: 4/5 - Reviewer: Ahmed B. - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Apttus is a highly sophisticated tool that allows us to build quotes based on complicated product structures and generate proposals for our customers. The product is 100% native to SFDC, so it leverages custom objects, fields, workflows and apex that can be easily configured and built upon. Support and training are also plus points for this great product. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Native to Salesforce Speed of application is much better now with the Angular UI Can handle very complex sales structures Easy to setup and configure, great support #### Cons Releases can be a little difficult to keep up with if you highly customize your instance --- ### Contract Management solutions - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Networking - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Core business user groups are very keen on proposal and quoting features. #### Cons However, administration can be tedious and customizing is difficult. --- ### Great source to manage your Quote to order to cash (CPQ) - Overall rating: 5/5 - Reviewer: HARISH B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered wow. it was awesome and great tool that i have been using for configuring prices AND quoting to vendors selections which is good for integration too. this is really great out sourcing tool for netsuite. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Can't handle our customization. - Overall rating: 2/5 - Reviewer: nicole l. - Product usage: Used other for less than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The idea of Configure Price Quote in salesforce is what brought our attention to Apttus in the first place. #### Cons We were promised so many things, yet in the end were told we have too much customization and difficult pricing process. --- ### Good product, less functionality than we were hoping for - Overall rating: 4/5 - Reviewer: Jill M. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Apttus CPQ has a lot of functionality - but not always where we need it. Where we are finding the gap is in pricing. Each customer has to have their own price list and with the number of customers with specific pricing, we are looking at a lot of price lists to maintain. Otherwise, the functionality is great! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros love the visibility from Opp to quote to agreement #### Cons Pricing limitations --- ### Apttus is our platform for the future! - Overall rating: 5/5 - Reviewer: David K. - Product usage: Used unspecified for unspecified - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered My experience with Apttus has been excellent! I have worked closely with Apttus Professional Services to implement a custom solution that meets the needs of our very complex environment and they have done a great job teaming with us to build a platform that will help us move into the future. Pros Intuitive Responsive Configurable Powerful pricing Integration Force.com native/Reporting Apttus Professional Services is the best! Cons Required some customization to fully meet our needs, which is understandable given our environment #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Jason S.'s review - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used unspecified for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Apttus gives total control and freedom to create and customize a CPQ solution quite quick and easy. - Overall rating: 4/5 - Reviewer: Srihari O. - Product usage: Used unspecified for unspecified - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered The best part of Apttus is it has all the CPQ business logic built in to meet different scenarios for different clients. A month of training session would be enought to switch to Apttus. Very good developer guide, easy to follow and in-depth explanations are available. Community and partner portal is cool. Responsible point of contacts are assigned by Apttus. The only limitation i see is the limitation due to the governor limits of the platform on which Apttus is developed. Over all it is simple, easy to learn and use. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 --- ### A great CPQ tool built natively in Salesforce - Overall rating: 5/5 - Reviewer: Shirish D. - Product usage: Used unspecified for unspecified - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered Apttus CPQ is a wonderful tool which handles all the aspects of the CPQ seamlessly. The best part we liked was that it was native within Salesforce and not as a standalone application on another site. It was easily customizable and setting it up was quick and painless. As any third party software, it didn't fit exactly to our process and we had to change our process to fit the application, but not too much though. Overall a great tool to have in your Salesforce belt. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Great Software but complicated setup. - Overall rating: 4/5 - Reviewer: Rita H. - Product usage: Used unspecified for unspecified - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered This software works great and is native in Salesforce. However it is complicated to setup. I would prefer not to have to write custom charge criteria or to have to write custom Apex call back code. But it does offer a wide flexibility and they have some great features coming in the next releases. It is worth checking this software out for sure. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 --- ### Must have product - Overall rating: 5/5 - Reviewer: Jodi S. - Product usage: Used unspecified for unspecified - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered We are really getting our teeth into the process and the advantages of the Apttus CPQ We are yet to find any cons as in early stages but the functionality so far is really flexible for our business needs #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Apttus CPQ review - Overall rating: 5/5 - Reviewer: Todd H. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy the UI, once you learn the software behaviors. Our Sales Team uses to pick products and create quotes for external customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Good product for quotation prcoess - Overall rating: 4/5 - Reviewer: Ihab F. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The company is committed to modify and upgrade the product joining the customer journey and in different divisions across the globe #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 --- ### Improves sales process and quoting experience in whole better way - Overall rating: 5/5 - Reviewer: Chetan P. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. loved their machine learning capability on top of their quote to cash solutions. Also x author products makes user taks very easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 --- ### Full of features and easy to use - Overall rating: 4/5 - Reviewer: Tony T. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like using it everyday and being able easily get my contracts out to my manager and to the customer so quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 --- ### Apttus CPQ is great - Overall rating: 4/5 - Reviewer: Reddy R. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Apttus CPQ covers all cases that we ever needed. Their support and services organization is exceptional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- Conga CPQ Reviews, Pros and Cons - 2026 Software Advice