# Planet Payments Software Reviews, Demo & Pricing - 2026

> Review of Planet Payments Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/371716-Planet

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Planet Payments

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Overview

# Planet Payments 2026: Benefits, Features & Pricing

Wondering if Planet Payments is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Planet Payments

3.7

[(3)](https://www.softwareadvice.com/product/371716-Planet/#reviews)

Pricing

Pricing available upon request

### About Planet Payments

Processing payments in retail can be time-consuming, confusing and expensive. Planet Payments makes it easy for retailers to get more sales, with a one-stop solution for all your payment needs. It connects online with POS for greater online sales, and allow customers to pay with their wallet, gift cards and mobile payment methods, all from a single platform.

Wondering if Planet Payments is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

## Planet Payments User Interface

## Popular Planet Payments Alternatives

Main Product

Planet Payments

3.7

[(3)](https://www.softwareadvice.com/product/371716-Planet/#reviews)

Ratings Breakdown

-   3.67Ease of use
-   3.33Value for money
-   3.67Customer support
-   3.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[PayPal](https://www.softwareadvice.com/retail/paypal-profile/)

4.6

[(26467)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Venmo](https://www.softwareadvice.com/retail/venmo-profile/)

4.7

[(9290)](https://www.softwareadvice.com/retail/venmo-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.75Value for money
-   4.41Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Stripe](https://www.softwareadvice.com/product/49509-Stripe/)

4.6

[(3349)](https://www.softwareadvice.com/product/49509-Stripe/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.35Value for money
-   4.23Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)

4.7

[(2693)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.48Value for money
-   4.36Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3032)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

## Planet Payments Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Planet Payments Features

-   Popular features found in Payment Processing
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    Debit/Credit Card Processing
    
    In-Person Payments
    
    Mobile Payments
    
    Multi-Currency
    
    Multiple Payment Options
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    PCI Compliance
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
-   More features of Planet Payments
    
    Accounting Integration
    
    Alerts/Notifications
    
    API
    
    Credit Card Processing
    
    Currency Conversion
    
    Data Security
    
    Electronic Payments
    
    Electronic Signature
    
    Fraud Detection
    
    Invoice Management
    
    Mobile Access
    
    Multi-Location
    
    Online Payments
    
    Partial Payments
    
    Payment Links
    
    Point of Sale (POS)
    
    Point of Sale (POS) Integration
    
    Receipt Management
    
    Third-Party Integrations
    
    Transaction History
    
    Transaction Management
    

## Planet Payments Integrations

Apple Pay

Integration rated undefined from -1 review

Google Pay

Integration rated undefined from -1 review

Klarna

Integration rated undefined from -1 review

## Planet Payments User Reviews

Overall Rating

3.7

Ratings Breakdown

5

67%

4

0%

3

0%

2

0%

1

33%

Secondary Ratings

Ease of Use

3.7

Value for money

3.3

Customer support

3.7

Functionality

3.7

Have you used Planet Payments and would like to share your experience with others?

MM

Massimiliano M.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Excellent support

5

Easy to reach the service, the experience was absolutely positive

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Easy to solve any problems thanks to the very prepared personnel

Cons:

Personnel is very kind and gentle and voted for solving problems

Read More

LB

Leslie B.

Verified reviewer

Consumer Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Service Request Response

5

Excellent service with technical support.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Great to help balance the books. Ease of searching for customer payments.

Cons:

The new video on the log in page. Terrible for an ADHD person.

Read More

Mark Alexander Joel I.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

An expensive payment solution with unnecessary complexity

1

Overall, our experience with Planet Payment has been disappointing. While the platform handles basic payments, the combination of high costs, usability challenges, and support issues makes it hard to justify. For businesses looking for a modern, flexible, and cost-effective payment solution, there are stronger alternatives available.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Planet Payment covers basic payment processing and supports multi-currency payments, which can be useful for businesses with international customers. Once and if transactions eventually go through

Cons:

The overall value for money is weak compared to similar solutions on the market. Fees are high and not always transparent, especially for currency conversion and international money transfers. The system is not particularly easy to use, and everyday tasks require more steps than necessary. Mobile device compatibility is limited, making it difficult to manage payments efficiently on the go. Customer support has been inconsistent, with slow response times and limited follow-up when issues arise. When problems occur in payment processing, it can take too long to get clear answers or resolutions.

Reasons for switching to Planet Payments

Wanted it integrated with PMS. Never really worked.

Read More

Showing 1 - 3 of 3 Reviews

## Other Top Recommended Payment Processing Software

[PayPal](https://www.softwareadvice.com/retail/paypal-profile/)

**4.6** (26467)

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[QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/)

**4.5** (20653)

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[Venmo](https://www.softwareadvice.com/retail/venmo-profile/)

**4.7** (9290)

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[QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)

**4.3** (8466)

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Stuck Between Options?

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