# Spruce Software Reviews, Demo & Pricing - 2026 > Review of Spruce Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/384566-Spruce --- [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / Spruce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/384566-Spruce/reviews/) # Spruce 2026: Benefits, Features & Pricing Wondering if Spruce is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Spruce 3.3 [(33)](https://www.softwareadvice.com/product/384566-Spruce/reviews/) Pricing Starting at $10,000.00 per year ### About Spruce Spruce software provides advanced point-of-sale and business management solutions for lumberyards, hardware stores, and building materials suppliers. This industry-specific software has helped operations improve productivity, control costs, increase profitability, and remain competitive for nearly 35 years. Spruce is cloud-based with an intuitive interface that is easy to use. Built with comprehensive document management functionality, all transactions are automatically linked. Plus, using a document scanner, you can attach packing lists, notes, tax forms, or virtually any Windows file. Stay informed on operations and make appropriate business decisions with integrated business intelligence and tailored analytic views. All reports have drill-down capability to see the details behind the data and you can export them to a Microsoft Excel or PDF file. Plus, optional alerts can proactively notify you of events that could impact your business. Spruce helps you manage your business and stay productive from anywhere. With the Spruce AnyWare mobile app, employees can capture proof-of-delivery, submit orders, receive inventory, and more. Spruce ProLink is available in a brows... er or mobile app and allows customers to access their account information, make payments, and place orders online. Both products will make your business more efficient and customer-focused. Wondering if Spruce is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. ## Spruce User Interface ## Popular Spruce Alternatives Main Product Spruce 3.3 [(33)](https://www.softwareadvice.com/product/384566-Spruce/reviews/) Ratings Breakdown - 3.30Ease of use - 2.97Value for money - 2.87Customer support - 3.42Functionality Pricing Starting at $10000.00 per year Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8463)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.27Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [QuickBooks Desktop](https://www.softwareadvice.com/accounting/quickbooks-pro-profile/) 4.4 [(2561)](https://www.softwareadvice.com/accounting/quickbooks-pro-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.16Value for money - 3.89Customer support - 4.28Functionality Pricing Starting at $1069.20 per year Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(575)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Xero](https://www.softwareadvice.com/accounting/xero-profile/) 4.4 [(3300)](https://www.softwareadvice.com/accounting/xero-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.25Value for money - 4.04Customer support - 4.30Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20651)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price ## Spruce Pricing and Plans Starting price: $10,000.00 per year Free Trial Free Version Basic $10,000.00 per year No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Spruce Features - Popular features found in Inventory Management Alerts/Notifications Barcode/Ticket Scanning Forecasting Inventory Control Kitting Multi-Channel Management Order Management Reporting/Analytics Search/Filter Shipping Management Supplier Management Warehouse Management - More features of Spruce 1099 Preparation Access Controls/Permissions Accounting Accounting Integration Accounts Payable Accounts Receivable ACH Payment Processing Activity Dashboard Activity Tracking Ad hoc Query Ad hoc Reporting Aging Tracking API Approval Process Control Archiving & Retention Audit Management Audit Trail Bank Reconciliation Barcode Recognition Billing & Invoicing Bills of Material Budgeting/Forecasting Business Intelligence Cash Flow Management Cash Management Check Processing Check Writing Client Portal Commission Management Content Management Cost Tracking Credit Card Processing CRM Customer Accounts Customer Activity Tracking Customer Database Customer History Customer Profiles Customer Statements Customizable Branding Customizable Dashboard Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Connectors Data Extraction Data Import/Export Data Mapping Data Security Data Synchronization Data Transformation Data Visualization Discount Management Distribution Management Document Capture Document Classification Document Management Document Storage eCommerce Management Electronic Funds Transfer Electronic Payments Electronic Signature Email Management Employee Management Enterprise Asset Management ERP integration File Management File Recovery File Sharing Financial Analysis Financial Management Financial Reporting Fixed Asset Management General Ledger Gift Card Management Income & Balance Sheet Indexing Integrated Business Operations Inventory Auditing Inventory Management Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Invoice Processing Key Performance Indicators Layaway Management Loyalty Cards Loyalty Program Manufacturing Inventory Management Manufacturing Planning Member Portal Membership Management Mobile Access Mobile App Multi-Channel Marketing Multi-Currency Multi-Location Offline Access Online Payments Ordering Automation Order Processing Order Tracking Overpayment Processing Partial Payments Payment Collection Payment Processing Performance Metrics Point of Sale (POS) Product Identification Production Scheduling Profitability Analysis Profit/Loss Statement Project Accounting Promotions Management Publishing/Sharing Purchase Order Management Purchase Order Reconciliation Purchasing & Receiving Quotes/Estimates Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Receivables Ledger Recurring Payments Recurring/Subscription Billing Reorder Management Reporting & Statistics Retail Inventory Management Retail POS Returns Management Rewards Management Role-Based Permissions Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Scheduled/Automated Reports Scorecards Secure Data Storage Self Service Data Preparation Status Tracking Stock Management Strategic Planning Tax Management Third-Party Integrations Transaction History Trend Analysis Trend/Problem Indicators Vendor Managed Inventory Vendor Management Visual Analytics Workflow Management ## Spruce User Reviews Overall Rating 3.3 Ratings Breakdown 5 36% 4 18% 3 12% 2 6% 1 27% Secondary Ratings Ease of Use 3.3 Value for money 3.0 Customer support 2.9 Functionality 3.4 VR Verified Reviewer Photography 2-10 employees Used daily for less than 12 months Review source Reviewed January 2026 Best Business Software 5 Overall I think Spruce is an amazing software, and I recommend it to all business owners whether micro or large Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that I can process payments and I love that it is easy to use. I love the customer support and I can manage my inventory. Team collaboration keeps my team on the same page and it is great value for money Cons: I did not quite understand the website creation feature and it took me a while to understand how to create sites Read More JP Jordan P. Verified reviewer Building Materials 2-10 employees Used daily for less than 12 months Reviewed August 2023 6 months in and so far, so good! 5 We have upgraded from QuickBooks POS and we are seeing greatly improved inventory control, prompt invoicing, delivery management and faster "in person" point of sale transactions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy point of sale transactions, lots of options for training/classes, Cayan credit card processing integrates well, driver/delivery app was easy to learn and institute, document management is easy and physical inventory/ data entry was a snap. Cons: Data conversion could have been a smoother process. Reasons for choosing Spruce Better overall product and a better initial impression. Spruce's sales pitch was more about their features and Epicor's sales pitch was more about bashing other software systems. Reasons for switching to Spruce We were looking for an upgrade and QB was no longer going to support POS Read More NS Nick S. Verified reviewer Building Materials 51-200 employees Used daily for more than 2 years Review source Reviewed March 2025 Poor Customer Service For A Long Time Client 1 Quite poor. We were a customer of ECI for over 20 years and while they would take our calls and increase our number of licenses whenever we needed to, they would not allow us to decrease the number of licenses when the time came that we no longer needed as many. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The product overall has a sleek look that is user friendly. Cons: Customer support was quite poor. It took over 6 months to get access to data that we were told we should have immediately. We were able to increase the number of licenses as we grew with employees (for a higher monthly cost!), but when we informed them that we were migrating to a new platform, we were told we could not decrease the number of licenses other than once a year at the auto contract renewal date...which is not expressly written within the contract. Read More SD Sara D. Verified reviewer Health, Wellness and Fitness Self-Employed Used weekly for less than 6 months Review source Reviewed November 2025 Efficient and Good Value for the Money 5 I used it for several months in my clinic and felt that the team was good at reaching out to support me in integrating the software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Software was easy to set up and was relatively easy to learn. It enabled more efficient communication and organization. Cons: There were some intricacies that required focused learning and took up a little but of valuable time. Read More JS Jen S. Verified reviewer Building Materials 2-10 employees Used daily for less than 2 years Review source Reviewed September 2024 Spruce one step at a time 5 I would say using Spruce has been a good experience. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: What I like the most is how I can search for invoices or product. Cons: It is a little bit of a learning curve to learn Spruce. There are so many different ways to do the same thing. I recommend taking notes and referring back to the notes till it is 2nd nature. Read More JH Jessica H. Verified reviewer Building Materials 51-200 employees Used daily for less than 2 years Review source Reviewed February 2023 Do not switch to Spruce 1 It has not been a good experience overall. Support is poor, more senior people, our account manager and their Canadian salesperson have no desire to support us anymore either. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: There are a few features that are handy and these are the only features they show you in the demos. Document linking is helpful but very clunky. Connecting POs and special orders and importing documents. Cons: The POS is very slow and follows no sales logical. Clearly the developers do not understand the end users. Too many clicks to process a sale. The POS often disconnects from our credit card terminals putting us out of business for hours at a time. This happens once weekly, and Spruce Support is not very helpful in ensuring that this does not continue to happen. From the accounting end, we are finding errors in the math with no solutions provided. The statements are very difficult to understand, for all our customers and after having spoken to other Spruce Users they have the same issues. Yet when we asked for a better solution, no progress was made. The customer support is slow and we're often left with "it's just this way" or with no viable solution. We're very unhappy with the software Reasons for switching to Spruce We felt our business had outgrown silk, but now wish we hadn't changed. Read More KB Katie B. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed January 2020 Poor Customer Service 3 Ratings Breakdown 3 Ease of use 1 Customer support 2 Functionality Pros: It has a good inventory system. But if you are coming off anything but another program that your inventory is already in (i.e. a manual system) be prepared to spend a lot of time updating and correcting many things. It could work well for many industries, but you need to be sure yours is one of those (i.e. lumber) and you ask many questions before agreeing to this program. We have made it work for us since we've invested so much money, but it hasn't been easy. Cons: Customer Service is horrible. You call in and basically get a call center of people who can look up the same things you can look up through their on-line help. Otherwise they have to send you to a support specialist who typically has to call you back. It takes quite a while (days not hours) for them to actually call you back and typically I have to call and raise a fuss to get a hold of anyone. The GL is primitive. There is no easy way to get reports and any information back out of the system. The only way I've found to do this is you have a learn Crystal reports, purchase the product or pay more money to have them write you a report. This is a very rigid program. If you have anything special or any "different" way of completing tasks, you will have to conform to the program. It's very difficult to get the program to conform to you. Also if you have invoice terms rather than statement terms, you will not get a proper statement to send to customers monthly. They consider each invoice the "statement". And if you have discounts on those invoices you cannot change that amount if your customer does not take that discount. Vendor Response Katie, I'm sorry to read that you feel our support team isn't getting back to you in a timely manner. Our front-line customer service reps do handle the initial calls to hopefully resolve the easy requests and keep our support specialists free to help with the more critical/urgent questions. We are going to reach out to you and review your support inquiries, so that we can understand how/where we can better meet your expectations on response times. We can also discuss your reporting/statement concerns to understand what you need and how to accomplish that in the software. Again, we appreciate your feedback and hope we can help you with these issues soon. Your Spruce Team Replied January 2020 Read More KA Karen A. Verified reviewer Business Supplies and Equipment 11-50 employees Used daily for more than 2 years Review source Reviewed August 2023 Best bet for your money 5 Spruce and I have a great relationship. Since 2015 Spruce has been a wonderful partner. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The integration and conversion was amazing! Cons: I believe the accounts receivable process could me improved. I would love the ability to "undo" Reasons for switching to Spruce Discontinuation of support for Legacy Read More TF Thomas F. Verified reviewer Building Materials 11-50 employees Used daily for less than 6 months Review source Reviewed July 2021 Review of Spruce at Cleveland Lumber 4 We have seen much greater control over our inventory, also we are able to monitor exceptions easier through reporting. Also, purchasing has been easier by being able to see our ordering history and usage on different products. Our daily balancing procedure has been simplified thanks to Spruce. While our staff has struggled some to adapt to the system most of this is due to their refusal to go to training. Ratings Breakdown 2 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: As a manager I like the features that allow for reporting on data collected through the normal course of business such as product use by month. Also, the ability to price certain items based on a fixed margin based on current cost if selected. Lastly, while not a uncommon feature, I like to be able to send documents such as invoices via e-mail which our last system wouldn't do. We also like the Delivery feature that allows sales people to see the status of there delivery. There are many more, but these are just a few. Cons: While probably not an issue at every business, our staff is a little older, less sophisticated and not very computer literate. It would be nice to have people that specialize in each segment of our business to come spend more time doing individual training to get them up to speed on their specific roll in the new system. It can be overwhelming for the implementation specialist to train everyone and also for those like myself to train everyone in rolls that I am not so familiar in such as Manufacturing. Reasons for choosing Spruce Price and industry focus of Spruce. Reasons for switching to Spruce The old software was becoming obsolete and the prior provider became less and less willing to service the old software as it became less and less reliable. Also, the old system was limited in it's reporting. Lastly, and probably most important, the old system was not cloud based and we had an instance of ransomware where the old software provider left a crucial firewall open leaving our server vulnerable. Read More CP Craig P. Verified reviewer Building Materials 2-10 employees Used daily for less than 2 years Review source Reviewed February 2022 I Can't Wait to Switch to Something Else 2 I will be very glad to shut it down, once I've found an alternative that will work. Trying to make data-driven decisions is proving to be very difficult, and I feel like I'm a bother when I want to know something simple like "How much business do we do on Saturdays," when trying to decide whether staying open on Saturdays in the winter is worthwhile or not. Access to the database would solve this, but ECi is unwilling to allow such a thing. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: There really isn't anything I can put my finger that I like about the software. Cons: Not cross-platform (must use Windows), no access to the database itself (and since the canned prebuilt reports are severely lacking, this is a problem), 48-hour support callback times can sometimes stretch to a month or better, multi-tasking is nearly impossible (long story, but run one report, then try to run another one and there's no way to look at them both side-by-side -- you must export), etc. The list goes on... Reasons for choosing Spruce I didn't. It happened before I got here. Reasons for switching to Spruce It was a forced (by ECi) migration. They EOLed NextGen, and made customers move to this jalopy. Read More Showing 1 - 10 of 33 Reviews [See All Reviews](https://www.softwareadvice.com/product/384566-Spruce/reviews/) ## Spruce Popular Comparisons [QuickBooks Online vs Spruce](https://www.softwareadvice.com/compare/384566-Spruce/vs/393202-QuickBooks-Online/)[QuickBooks Desktop vs Spruce](https://www.softwareadvice.com/compare/17316-quickbooks-pro/vs/384566-Spruce/)[Clover vs Spruce](https://www.softwareadvice.com/compare/61761-clover/vs/384566-Spruce/)[Xero vs Spruce](https://www.softwareadvice.com/compare/2976-xero/vs/384566-Spruce/)[QuickBooks Enterprise vs Spruce](https://www.softwareadvice.com/compare/49801-qb-desktop-enterprise/vs/384566-Spruce/)[NetSuite vs Spruce](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/384566-Spruce/) ## Other Top Recommended Inventory Management Software [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) **4.5** (953) Recently recommended **47** times [Striven](https://www.softwareadvice.com/project-management/striven-profile/) **4.8** (129) Recently recommended **39** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **27** times [Flowspace](https://www.softwareadvice.com/scm/flowspace-wms-profile/) **2.5** (2) Recently recommended **22** times Stuck Between Options? 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