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> Reviews of Spruce. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Spruce is a good fit for you!

Source: https://www.softwareadvice.com/product/384566-Spruce/reviews

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Spruce Reviews

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[Overview](https://www.softwareadvice.com/product/384566-Spruce/)

Reviews

# Spruce Reviews

## Reviews Summary

## Overall Rating

3.3

* * *

## Ratings Breakdown

5

(12)

4

(6)

3

(4)

2

(2)

1

(9)

## Secondary Ratings

Ease-of-use

3.3

Customer Support

2.9

Value for money

3

Functionality

3.4

* * *

### Pros

"Team collaboration keeps my team on the same page and it is great value for money"

"Easy point of sale transactions, lots of options for training/classes, Cayan credit card processing integrates well, driver/delivery app was easy to learn and institute, document management is easy and physical inventory/ data entry was a snap."

### Cons

"Additionally, because technical support does not utilize the Spruce interface, there is zero ability for us to learn of updates/patches/changes to the platform. "

"The customer support is slow and we're often left with "it's just this way" or with no viable solution."

"Trying to make data-driven decisions is proving to be very difficult, and I feel like I'm a bother when I want to know something simple like "How much business do we do on Saturdays," when trying to decide whether staying open on Saturdays in the winter is worthwhile or not."

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Spruce Reviews, Pros and Cons - 2026 Software Advice