--- title: "Emburse Expense Professional Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Emburse Expense Professional. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Emburse Expense Professional is a good fit for you!" source_url: "https://www.softwareadvice.com/product/392187-Certify-Travel-Expense-Management/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [Emburse Expense Professional](https://www.softwareadvice.com/product/392187-Certify-Travel-Expense-Management/) / Emburse Expense Professional Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/392187-Certify-Travel-Expense-Management/) Reviews [Alternatives](https://www.softwareadvice.com/product/392187-Certify-Travel-Expense-Management/alternatives/) # Emburse Expense Professional User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 1,287 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 962 reviews (75%) - 4 stars: 269 reviews (21%) - 3 stars: 32 reviews (2%) - 2 stars: 9 reviews (1%) - 1 star: 15 reviews (1%) ### Most mentioned pros - Overall, Emburse Expense Professional is a reliable and effective expense management tool for organizations that need structure and control. While there is a learning curve and room for improvement in usability, it performs well once configured and significantly reduces the administrative burden of expense tracking and approvals. - It makes managing and tracking expenses much easier and more organized. - I also liked the policy controls and reporting features, which made it easier to stay compliant and see spending trends without extra manual work. ### Most mentioned cons - Ironically customer service / tech support was if I had a problem was very good, but it took literal months to get email responses to our billing issues. - The only thing that I can think of is the syncing of receipts. If the date of the receipt is different but the amount is the same, it won't sync. - When I have to edit an event and list all of the people at the event, it is a bit cumbersome to navigate. ## Emburse Expense Professional customer reviews Showing reviews 1-25 of 1,287 (page 1). ### Awesome to use - Overall rating: 5/5 - Reviewer: Frank P. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Awesome and my go to use and making sure I’m doing things correctly and simple awesome I say about it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy simple and fast and I would use it again and then again I would recommend it to family and friends #### Cons The time it took to use it and understanding it and making sure it goes well friends and family are liking --- ### Great expense management system! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Great support from organization and customer service support throughout the school year. Helps track and monitors expense transactions and allows to stay informed on daily transactions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good details that allow you to initiate your pre-approval request. Get updated credit card transaction information. Very easy to reconcile and upload supporting documentation for review and final payment disbursements. #### Cons Does take a little time to understand how to format and submit requests and charge reconciliation, but not a bad system to use! #### Reasons for switching to Emburse Expense Professional Better features and analytics to support organization --- ### Convenient One Stop Product for our Team's needs - Overall rating: 5/5 - Reviewer: Lauren V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We love this product and in my 8 years here we have had two others that were difficult and the customer service left a lot to be desired. Great product and Great Service. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As the person who books travel for our entire leadership team, I love that I can go to one reliable source and search all travel options. Trying to create itineraries that meet all their schedules is challenging but this software enables me to look at all the options in one place. We originally used it for airfare but have come to rely on it for hotels and car rentals as well. I also have to give a "10" to their customer service. They are prompt, friendly and reliable. I never have to wait for an answer and when we need to make changes they take right over and get it done. #### Cons To be honest, I really can't think of a "con". I have never had an issue with Certify Travel & Expense. --- ### Emburse Makes Life Easy - Overall rating: 5/5 - Reviewer: Athena G. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We realized both a tangible return on investment financially, we have also achieved a return on investment through increased time management and productivity that Emburse Certify Expense allowed. A typical dedicated approver could review an average of 30 paper submissions compared to an average of 80 electronic submissions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is simple and user friendly. Repetition helps our users become comfortable. Submissions are instant and time spent both creating the submission and approving the expense has been considerably reduced. Emburse Certify Expense truly makes life easier for all! #### Cons We would love to see a complete remodel of the mobile app and interface. The mobile app is wonderful for taking photos but does make it harder to complete reports, especially if there are any errors that require attention. The mobile app also still seems to miss some taxes on hotels, shorting the submitter unless caught by the approver. The website itself, the desktop version, experiences high traffic and lag times, resulting in time outs or complete errors. While reporting this issue to the Support Side, I've only encountered one unhelpful representative but the majority of the time our support emails are handled quickly and professionally. The website issues haven't been as severe in the month of November at time of review, so perhaps they've made some upgrades or changes internally that resolved the issue. #### Reasons for choosing Emburse Expense Professional Emburse Certify Expense provided a more customizable experience and met more of our needs than the competitors. --- ### Efficient and Reliable Expense Management Solution - Overall rating: 5/5 - Reviewer: Saniya S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Emburse Expense Professional has been very positive. It makes managing and tracking expenses much easier and more organized. I found the features helpful for keeping everything in one place and improving efficiency. Overall, it’s a reliable tool that saves time and simplifies expense management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked most about Emburse Expense Professional is how easy it makes expense tracking and reporting. It helps keep everything organized in one place and reduces manual work. The automation features save a lot of time and improve accuracy. Overall, it makes the whole process smooth and efficient. #### Cons user-friendly mobile editor tailored for quick social media content, featuring tools for trimming, speed control, and AI effects. The application provides a library of music and transitions, with a Pro version available to unlock premium filters and remove watermarks. While highly effective for simple, high-quality projects, InShot lacks the advanced multi-track editing capabilities required for complex professional productions. --- ### Not worth the billing troubles - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Terrible billing systems and teams. They didn't communicate our renewal or send us an invoice for about 9 months after our renewal date. Our team and needs had significantly downsized and they were very non-responsive in discussing the bill. I would not recommend Emburse. Ironically customer service / tech support was if I had a problem was very good, but it took literal months to get email responses to our billing issues. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Once it is set up it works well, and the set-up was well supported. I wouldn't say it's very intuitive, I needed the set-up person, but they were great to work with. It's pretty powerful with a lot of customization. #### Cons Very expensive for a small business, designed for people with more users. I don't like that it doesn't import invoices/receipts into Quickbooks online, so if you leave Emburse you leave all of the receipts behind. There are a lot of weird bugs. For instance, if you split an expense, you have to do the math on it, it doesn't just put amount remaining on the next splits. #### Reasons for choosing Emburse Expense Professional Zoho didn't seem as sophisticated at the time. #### Reasons for switching to Emburse Expense Professional Looked for a cheaper option when we had a lot of employees. --- ### Simple and satisfying - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the amount of options that you have using Emburse to break down what expenses you have into categories, it makes it easy for employees to see what they want to claim and get it handled quickly. It's also great for security for managing internal needs. #### Cons I think that the user interface holds back this software a little bit, and I think that if they made it more modern and integrated some better mobile features we'd get reports filled out more timely. --- ### Powerful Expense Management with a Learning Curve - Overall rating: 5/5 - Reviewer: Jacob K. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Emburse Expense Professional is a reliable and effective expense management tool for organizations that need structure and control. While there is a learning curve and room for improvement in usability, it performs well once configured and significantly reduces the administrative burden of expense tracking and approvals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of Emburse Expense Professional is how much time it saves on expense reporting. Uploading receipts is quick, approvals are easy to track, and the workflow is straightforward once set up. I also liked the policy controls and reporting features, which made it easier to stay compliant and see spending trends without extra manual work. #### Cons Some parts of the interface feel dated and can take time to learn, especially for new users. Occasional syncing or categorization issues required manual fixes, and customer support responses weren’t always as fast as expected. Customization is powerful but can feel overly complex at times. --- ### Solid Expense Management Platform - Overall rating: 4/5 - Reviewer: Christian D. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered We implemented Certify as our first digital solution to our manual expense reporting problem. It was fairly easy to setup and get users submitting reports. We're able to put basic parameters in place that we need to verify accuracy (pictures of receipts, date restrictions on submissions, category classifications). We've reviewed Certify's AmTrav add-on product as well, which can prove useful for additional compliance and travel booking ease. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros We liked how Certify delivered on all the basics we'd expect out of an expense management platform: we set up users, multiple approval levels, and restrictions on what types of receipts could be submitted. The approvals are pretty easy, as the software assists you by notating which receipts are out of policy. #### Cons I wish the fields that we can set on receipts were able to be slightly more customizable. I also wish the reporting functionality was a little improved. While we can get to the data we need, it takes several clicks and the UI can be improved. --- ### Emburse Makes It So Easy! - Overall rating: 5/5 - Reviewer: Lorie F. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it to upload receipts and create and submit expense reports for my approved business travel. I use it mainly on my PC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user interface is designed very intuitively, which makes it easy to use. It also provides multiple ways to upload your receipts for expense reports. #### Cons There is nothing that I really dislike. The only little thing that is cumbersome is that there seem to be two ways to attach receipts to an expense report, each of which is very easy to select without realizing it, so it can get inadvertently duplicative, making it necessary to backtrack. --- ### Certify - Overall rating: 5/5 - Reviewer: Greg H. - Verified reviewer: Yes - Industry: Chemicals - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great app that has reduced problems with users submitting receipts at the end of the month. Now, they can do it as soon as they get one and not worry about it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like ease of submitting receipts and how the app can auto fill fields. Easy to do and our end users don't have to keep up with the physical receipts. #### Cons I've notice that a few of our users who are technology challenged had problems learning how to use the app. --- ### Imburse Certify is great service for accounting ,Expense Managentment - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience with the emburse certify Expense is amazing and exceptional as it has cutting edge solutions that make your accounting,expenses management, billing and Invoicing, accounts payable very. Easily and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is the best solution for Intuitive expense management, travel management and accounts payable automation solutions if desired as it has in built to complement your organization's growth to deal. With all these powerful features. #### Cons The payment gateway or payments service. Such. PayPal , Skrill, Payoneer might have made it more useful though still it has best solutions for business needs . --- ### Tank construction expense management - Overall rating: 5/5 - Reviewer: Gary G. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software has saved us countless hours of manual entry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Receipt upload and GL account management #### Cons Cheat sheets if available are not easily located. #### Reasons for choosing Emburse Expense Professional They contacted us and we liked what they offered. --- ### Emburse Certify Expense is a game changer! - Overall rating: 4/5 - Reviewer: Angela H. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros There are many great features offered by Emburse Certify Expense. One favorite is the Mobile Upload option! No need to remember to hold on to receipts, not worry about the print rubbing off. Just snap a pic, upload it and done! Very easily organized and saves so much time!! There are many more functions that make this software great! It is a must have for companies that employ more than 60 people! #### Cons If you need to convert currencies, it can be a bit confusing with this software. --- ### Big Time Saver! - Overall rating: 5/5 - Reviewer: Rita F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of having charges imported and being able to review the Emburse statement right from certify is my favorite feature. #### Cons There is one vendor that we have not been able to connect and I need to manually upload charges. It is very easy to do but the automatic download is of course better. #### Reasons for switching to Emburse Expense Professional We were able to receive a rebate and the product acts as a credit card with a spending limit, that can be changed remotely if needed. --- ### Ceritify app and control software specifically targets and organizes our teams travel log and finance expense reports. - Overall rating: 5/5 - Reviewer: Louis C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our team experienced an immediate affinity for Certify as an application which we are using along side our current CRM in order to organize , track , and to monitor travel compliant policy alterations for our yearly , very busy travel schedule. Certify as such has become a concrete asset as we save on needless and potentially expensive travel costs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros We found that Certify readily integrates inside of our current Control Management Software quite efficiently and easily. Certify's own management team help sire us through this process which ultimately reduced our dependency on IT support which can be costly. Certify offers easy to use tools that allow our employees and resource allocation to create fine tuned reports designed to address monetary waste as well to increase cost efficiency. As advised by Certify's team, we are paying particular attention to travel mileage as well as incurred airfare. AP report generation is also available for our accounting in order to focus on reimbursable costs for each department or by employee. #### Cons We did notice occasional operational instability in the form of minor bugs with this program as well as the necessary synchronization that must be initialized by each employee per server , however overall these inconveniences were mitigated through intervention from Certify's capable client service department. They suggested quite effective work around solutions to keep our report flow steady and current. --- ### A different type of expense system - Overall rating: 4/5 - Reviewer: Anna V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered As the administrator I think it's a fantastic program for cost savings in comparison to some other popular expense systems. Users struggle with adapting to this software compared to Concur. The interface is completely different for how reports are created and receipts are uploaded. I like that they are constantly making improvements based on user and administrator feedback (I was informed that the more requests they get for something, the higher that project gets bumped up on their development list). #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that there are several option to make it custom to our company (ability to make it work how we need it to). There is a vast learning library available and reporting is visually appealing and easy to find what I need to run as the administrator. The Certify tech support team is responsive and always rolling out new improvements based on feedback, we have already seen several positive changes in the last 4 months since switching to this for expenses and travel. #### Cons User feedback has been that it's not user-friendly, there are several aspects of the software that aren't intuitive and users struggle with learning this system after switching from Concur's interface. As the administrator it's difficult to create specific rules to kick-out certain expense categories for audit. We had to create a work-around by making a secondary account for myself to manually review those exceptions which is pretty odd and causes for a lot of double-work, as those approved by the secondary account come back to me as administrator to approve a second time. #### Reasons for switching to Emburse Expense Professional Cost Savings/Customer Service --- ### Easy to use Expense Management - Overall rating: 5/5 - Reviewer: Kimberly G. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm overall very happy. It's easy for me to receive my monthly reimbursement by logging in and submitting my expense report. When my manager had a question about my report, it was easy to edit and send back. I used to have to do expense reports manually and this saves me so much time! The Support Team being super helpful was also a huge pro, no one looks forward to doing expense reports so knowing it's that easy to get help makes the process even better. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use. I didn't look at much documentation and was able to figure out how to add expenses and create reports. The user interface flowed and mostly made sense. When I did need help, the Support Team answered my phone call in less than a minute... I'm not used to a Support Team being so helpful, usually you're on hold or are talking to an automated system. #### Cons The interface isn't attractive... it is easy and gets the job done though. At the end of the day the ease of use is most important to me. --- ### Great value for a piece of software that's unobtrusive but effective. We use it daily and love it. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has really made tracking expenses and travel costs a breeze to track, leading to more efficiency and accuracy within our reporting. All of our outside customer sales reps use it daily. #### Cons Scaling to a larger business can seem complicated through the web app in the very beginning but they have a great service team that can answer all your questions. Also things like expense reporting and creating spreadsheets can sometimes take a few moments to load entirely but that's normally due to network issues and rarely has to do with the app. --- ### Great for expense management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used unspecified for less than 12 months - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered We use the software to submit mileage/personal expense and corporate card expense reports. We were previously with another well known company with a similar product, but made the choice to move to Certify. We process just under 1,000 reports per month. The app is easy to use, the website is easy to use. There are some small things I would change if I could, but nothing that makes me regret our decision to go with Certify. I would highly recommend it to anyone looking for this type of expense management tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Really easy to use, GREAT support, excellent service. #### Cons Can't attach more than one receipt to an item - sometimes necessary for online purchases. Can't attach a statement to the report - it has to be attached to an expense so you have to create an additional zero dollar expense if you want to attach your card statement. If you enter your expense information before you attach a receipt, when you attach the receipt it wipes out the information you entered and you have to start again. Company admin doesn't have the ability to map the card to individual user's accounts, individuals have to. It would be great if we could do this for the users. --- ### Review from the Administrator side - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I would say it has been a good experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is pretty user friendly for our travelers. The website is easy to use. #### Cons The presentation of data could be better. In terms of looking up by employee and expenses by time period. I know our sales people have some difficulties in changing dates on expenses. --- ### Emburse/Certify review - Overall rating: 3/5 - Reviewer: Doris A. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Definitely decreases the amount of paper pushing and manual data entry originally performed by A/P to support expense reimbursements. Allows/forces the users to be accountable for their own charges and receipt copies. Training new users is quite simple as the app is very intuitive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Like the Mobile App and ability to upload receipts in real time. #### Cons The integration with our Company's Capital One credit card has been a real struggle. Requires manual upload of credit card expenses- not sure if this is due to Capital One or Emburse or a combination of both. #### Reasons for choosing Emburse Expense Professional Price Point and a good sales pitch. #### Reasons for switching to Emburse Expense Professional The ability to import data into our Enterprise system. --- ### More efficient expense management - Overall rating: 5/5 - Reviewer: Matthew L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Provide adequate accountability by supervisors for corporate card expenditures, provides an efficient process to import into our accounting system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has saved so much time with managing our credit card expenses. Before certify, we were manually entering all card transactions. #### Cons The mobile app is glitchy, could be improved to provide a better mobile experience. #### Reasons for choosing Emburse Expense Professional Software was more intuitive. --- ### Excellent Expense Reimbursement System - Overall rating: 5/5 - Reviewer: Melissa O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software that fits global needs. Company continues to improve the system. #### Cons There are still some reports that cannot be customized in the system. Have to pull it out and then filter and sort etc. #### Reasons for choosing Emburse Expense Professional Pricing and Ease of use --- ### Expense reporting made easy - Overall rating: 4/5 - Reviewer: Mary D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Spend is more easily seen by management User friendly with lots of customer service Entry can be automated into any system Reviewer can fly through processing with the red flags and duplicated warnings No more PAPER reports #### Cons Can't see the exact account numbers in the actual visible report when processsing Using the mobile app is a handicap to some users as they try to do too much that they actually can't view when approving Currency doesn't always show as you think it should in reports ## More reviews [Next reviews](https://www.softwareadvice.com/product/392187-Certify-Travel-Expense-Management/reviews/?page=2) --- Emburse Expense Professional Reviews, Pros and Cons - 2026 Software Advice