# Fusion Software Reviews, Demo & Pricing - 2026 > Review of Fusion Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Fusion Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/)[Alternatives](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/alternatives/) # Fusion 2026: Benefits, Features & Pricing Wondering if Fusion is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Fusion 4.3 [(709)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Pricing Starting at $49.00 per month ### About Fusion Fusion by Ensora Health is a leading all‑in‑one EHR built specifically for occupational, physical, and speech therapists.  Designed around the unique needs of pediatric practices, Fusion brings your entire workflow together in one place. From scheduling and patient charts to billing, documentation, and payments, it streamlines day‑to‑day operations so you can spend less time on administrative work and more time supporting stronger client outcomes.  And, with AI‑enabled documentation tools, Fusion helps you complete notes in minutes -not hours. Pediatric‑focused goal banks, customizable templates, and integrated workflows give your team the efficiency and insight needed to run a thriving multidisciplinary clinic. Sign up for a free demo today to find out how you can spend less time doing paperwork and more time with client outcomes. Wondering if Fusion is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Fusion User Interface ## Popular Fusion Alternatives Main Product Fusion 4.3 [(709)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Ambiki](https://www.softwareadvice.com/product/527905-Ambiki/) 4.9 [(14)](https://www.softwareadvice.com/product/527905-Ambiki/#reviews) Ratings Breakdown - 4.86Ease of use - 4.83Value for money - 4.62Customer support - 4.86Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1368)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [TheraPlatform](https://www.softwareadvice.com/medical/theraplatform-profile/) 4.4 [(79)](https://www.softwareadvice.com/medical/theraplatform-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.25Value for money - 4.22Customer support - 4.09Functionality Pricing Starting at $39.00 per month Get Price ## Fusion Pros and Cons We analyzed 709 verified reviews for Fusion to find out what actual users really think. Select to learn more Intuitive Navigation And Layout Ensora Rehab Therapy Suite offers a clean, organized interface that is easy to navigate for both beginners and experienced users. Tabs and features are straightforward, making it simple to find information, enter data, and manage documentation. The user-friendly design helps streamline daily tasks and reduces the learning curve. Responsive And Helpful Support Customer support is frequently highlighted as responsive and helpful. Users report that questions and issues are addressed promptly, with staff willing to assist and follow up when needed. The support team is approachable and knowledgeable, making it easier to resolve problems and get the most out of the software. Streamlined Scheduling Experience Scheduling clients and managing caseloads is efficient with Ensora Rehab Therapy Suite. Users appreciate the ability to view, update, and organize schedules easily, collaborate with team members, and access all scheduling tools in one place. The platform supports daily workflow and helps keep appointments and documentation on track. Inefficient Patient Information Handling Managing patient records can be cumbersome, with difficulties accessing charts, updating information, and tracking attendance. Users note issues with navigation, lack of audit logs, and challenges in integrating or searching patient data. These limitations slow down workflows and make patient management less efficient. Calendar Usability And Integration Issues The appointment calendar is criticized for being difficult to navigate and lacking key features. Users struggle with viewing appointment types, syncing with external calendars, and managing group or recurring appointments. Hover and click actions can be unreliable, making scheduling and rescheduling more cumbersome. Complex And Costly Billing Processes Billing and payment functions are often described as confusing and time-consuming. Users face challenges with invoice management, limited fee schedule options, and extra charges for basic features. The system lacks flexibility for different billing scenarios, making payment tracking and reconciliation more difficult. ## Fusion Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Essentials $49.00 per user, per month No plan information available Advanced $159.00 per user, per month No plan information available Premier $189.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fusion Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Fusion Access Controls/Permissions Alerts/Notifications Appointment Management Assessment Management Audit Trail Availability Management Billing & Invoicing Calendar Management Care Plan Management Charting Chat/Messaging Claims Scrubbing Compliance Management Confirmations/Reminders Credit Card Processing Customizable Forms Customizable Reports Customizable Templates Data Import/Export Documentation Management Document Management Document Storage Drag & Drop Electronic Payments Email Reminders EMR/EHR Exercise Library File Sharing For Occupational Therapists For Physical Therapy For Speech Therapists Goal Setting/Tracking Healthcare Compliance HIPAA Compliant Historical Reporting Insurance Eligibility Verification Insurance Management Invoice Management Live Chat Medical History Records Mobile Access Mobile Alerts Multi-Location Onsite Registration Patient Intake Patient Management Patient Records Management Practice Management Progress Notes Progress Reports Progress Tracking Records Management Reminders Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Self Check-In/Check-Out Self Service Portal SMS Messaging SOAP notes Task Management Task Scheduling Telemedicine Template Management Treatment Planning Workflow Management ## Fusion User Reviews Overall Rating 4.3 Ratings Breakdown 5 47% 4 42% 3 9% 2 1% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 4.2 Customer support 4.3 Functionality 4.2 DB Darien B. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Review source Reviewed December 2025 Highly recommend. 4 I love Fusion. It is so easy to use and well organized. The documentation layout as well as client chart layout is so easy to navigate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Fusion is really easy to navigate and offers so many different features that make documentation and EMR so easy to use. It’s very well organized. Cons: I wish there was a way to “lock” case notes so others cannot delete or alter a person’s note. I also wish there was differentiation in an appt list between make up and regular appts. A “late cancel” option would be nice as well. Read More A Anonymous Reviewer Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed February 2025 Great system for multi-discipline practice 5 I enjoy it much more than previous EMR softwares used. It felt like it took at least 6-9 months to feel confident in using fusion but now that we have been using it for about a year and a half everything seems to run very smoothly. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: I enjoy the scheduling capabilities. We provide both speech and OT, it is nice how the services are separated. I like being able to use a patient portal for intake forms and the patients access to the portal. I like the reminders for authorizations and reports. Resubmitting claims is significantly easier than other EMRs and I really like the automatic accepted/rejected/denied feature, it is a very big time saver. Cons: I do not like that you cannot customize the appointment reminder messages, although it looks like this is a pending feature. The billing tab can be confusing at times, I wish that payments could link directly to a service. Reasons for switching to Fusion It was not the most user friendly for multi discipline practices Read More YS Yael S. Verified reviewer E-Learning Self-Employed Used daily for more than 2 years Review source Reviewed July 2020 Fusion 5 Previously 2 It was great! I like the way billing is so easy and organized. Ratings Breakdown 4 Ease of use 5 Functionality Previously 2 Pros: I love the calendar feature which allows you to put in each appointment and then once you check in, the automatic note it creates to hep with billing. Cons: There were quite a few times when there are multiple patients at a time when I didnt see that one or two students werent checked in. Then the note wasnt generated and it was only noted later that some appointments werent billed for. Read More SA Samuel A. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed February 2026 A Reliable System That Helps Keep Our Pediatric Therapy Clinic Running 5 Overall, our experience with Fusion has been really positive. It’s become part of our everyday routine at the clinic. From the moment a family completes intake to documenting sessions and handling billing, everything flows through one system, which makes our work feel more connected and organized. As a pediatric therapy center, accuracy really matters to us both for our kids and for compliance and Fusion helps us stay on top of that. Once our team got past the initial learning curve, we started to see how much smoother our days became. It’s not perfect, but it’s dependable, and we’ve seen steady improvements and updates over time, which we appreciate. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: There’s definitely a bit of an adjustment period, especially for new team members who haven’t worked with an EHR before. When we first started, it felt a little overwhelming just because there are so many features. Some tools seem geared toward bigger organizations, so we had to spend some time figuring out what actually fit our clinic’s day-to-day workflow. The reporting side can also take a little tweaking to get the exact data we’re looking for. It’s nothing major, but it does require some patience while you’re getting comfortable with the system. Cons: When we first started using Fusion, it honestly felt like a lot to take in. There are so many features, and for new staff who’ve never used an EHR before, it can be a bit overwhelming at first. We definitely had to spend some time clicking around and figuring out what really fit our day-to-day workflow. Some parts feel designed for much larger clinics, so we had to adjust things to make it work for us. Even the reports sometimes need a little trial and error to get exactly what we need. It’s not a huge issue, but it does take some patience while you’re getting used to everything. Read More AM ALEC M. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed February 2025 DOES THE JOB. COULD USE A PRODUCT OWNER ON SPECIFIC PIECES. 4 GOOD PRODUCT. WORTH THE MONEY FOR THERAPISTS. NOT WORTH THE MONEY FOR SUPPORT STAFF AT $60/USER Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: THE COMBINATION OF DIFFERENT TOOLS IN ONE APPLICATION. Cons: SOME OF THE TOOLS DO THE JOB, BUT COULD BE MUCH MORE ROBUST. THE INTAKE FORMS FOR EXAMPLE. THEY ARE A NICE FEATURE TO HAVE, BUT ARE VERY BASIC WHEN COMPARED TO PRACTICEQ'S INTAKE PRODUCT. THE TEXT REMINDERS ARE GOOD TO HAVE, BUT SINCE YOU CAN'T SEE RESPONSES FROM CLIENTS, IT ALLOWS FOR A LOT OF CUSTOMER RELATION ISSUES. Reasons for choosing Fusion COST/TIME TO IMPLEMENT IN COMPARISON WITH RAINTREE Reasons for switching to Fusion PROMISE OF SEAMLESS VISIT-CLAIM-PAYMENT PROCESS Read More ED Eric D. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed August 2025 Terrible Company, Originally Good Software 2 Overall, the software has worked, though it hasn't really been updated in 10 years. The reason I would never recommend it is how terrible the company is. Stay away. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: First off, you need to know that this product was originally Fusion Web Clinic. We started using it 9 years ago when it was the original company, which was great. They sold the software around 2021 and it's since gone WAY down hill. Originally, Fusion was the most advanced and easy to use emr for slps available. Cons: ZERO, and I mean ZERO, customer support. Again, under the original company, support was great. Once the terrible private equity company bought the platform, all they cared about was selling other products and services. Reasons for choosing Fusion Choose it when it was a different product. This question does not apply Read More TP Trisha P. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed March 2025 Worth the headache, but just barely. 2 Like all EMRs it is a necessary evil when dealing with providing therapies. Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 3 Functionality Pros: It gets the job done and gives a decent summary of our financials. Cons: That it doesn't sync with Microsoft Office calendars and that it doesn't link with WebABA or WebABA's billing software. It creates an additional nightmare for our office having to run two EMRs and two billing platforms through two different brokerages. It would be best if Fusion would just add in ABA billing. Also, the recent cost increase announced doesn't coincide with any fabulous improvements we have seen on the user side. Reasons for choosing Fusion Pricing was lower in Fusion and the SOAP notes were better for OT. Regretting that now that we have ABA and are needing to have two different EMR's that cannot integrate even though we were told otherwise when signing up. Reasons for switching to Fusion We switched to Fusion over three years ago. Read More WP Whitney P. Verified reviewer Medical Practice Self-Employed Used daily for more than 2 years Review source Reviewed February 2025 Fusion, Poor Customer Service and No Way Off This Ride. 1 DO NOT RECOMMEND THIS SOFTWARE. The add on costs alone make it just as expensive as other platforms that don’t have those add on fees. In addition, auto renewals that can’t be avoided unless you give a full 90 days notice is absolutely insane, especially when I have 60 days but since it’s not 90 I’m told I need to pay for an entire additional year which is crazy because I didn’t get a new contract when they switched from Fusion to Fusion by Therapy Brands nor when they raised my monthly rate so I’m really just fed up at this point Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Fusion was a decent platform that made billing and documentation relatively easy. I had to set up a large portion of it to be the way that worked best for my clinic, but overall the set up was decent. Honestly it was a great product UNTIL Therapy Brands took it over. Cons: DO NOT USE THIS SOFTWARE. So many things are add on costs/per usage cost on a system that is already pricey, especially for solo/smaller practices. On top of that, customer support is slow if existent at all. I had an issue with the intake forms flat out not being sent to or usable by my clients families (this is an add on cost to use so I paid for something that didn’t work) and was told basically to “just resend it, thanks for reaching out, we’ve now closed this case” as if 1. I hadn’t already attempted to re-send and 2. Like that was the only possible fix and they’d done their due diligence with that advice for a service I WAS PAYING EXTRA FOR NOT WORKING. At no point was refunding or compensating offered. And to top it all off, we pay monthly when we signed on to use fusion at no point were we told our contract would auto renew or that we would be locked into a whole additional year if we didn’t provide written notice 90 DAYS IN ADVANCE OF THE AUTO-RENEWAL DATE and now they’re claiming we will need to pay for an entire year of service because we notified them only 60 Days ahead of the switch instead of 90 days. Reasons for choosing Fusion More administrative controls and customizability Read More TS Tracey S. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed February 2025 Best pediatric software out there 4 Overall, I think Fusion is the best pediatric practice management software out there. I would recommend it to any pediatric practice; however, I'd caution them to be prepared to problem-solve on your own. Ratings Breakdown 5 Ease of use 5 Value for money 1 Customer support 4 Functionality Pros: Fusion is an all-in-one practice management system. Overall, it is intuitive and user-friendly, with a fairly deep "knowledge base" for accessing information about product features and updates. The reports or "Insights" feature can be a very robust addition to anyone's practice. I like that it is pediatric therapy-specific. Cons: While the "new" Insights offers the user added flexibility for reporting, it is not for the faint of heart, in that it can be a little difficult in some cases to generate the information needed. In some cases, I am not able to generate practice information I am seeking. To that end, I also find that Fusions customer support has decreased over the 9-ish years our practice has used the system. In the past, it was relatively easy to obtain support; currently, I am unable to obtain answers to our inquiries. It has been made more difficult to connect with Fusion Support. Reasons for choosing Fusion Offered the best options for a pediatric practice Read More SM Staci M. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed February 2025 Life Changing! 5 It's been great. We've got several users and very few complaints. Its very user friendly! I do wish I knew more on how to pull reports because i'm sure we could use it to be more efficient in other ways, I'm just not that familiar with how to pull them so I don't use it that often. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The convenience and organization of finding/searching for clients. Cons: It was hard to get used to in the beginning but once I got used to it, it was actually so much nicer than what we used to use. The only thing I sometimes find difficult to remember is adding cases so our therapists can bill. I didn't have to do that before so it's something I often forget. Reasons for switching to Fusion Looking for something new and more user friendly. Read More Showing 1 - 10 of 709 Reviews [See All Reviews](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) ## Fusion Popular Comparisons [RXNT vs Fusion](https://www.softwareadvice.com/compare/26627-rxnt-emr/vs/395326-Pediatric-Therapy-EMR/)[athenaOne vs Fusion](https://www.softwareadvice.com/compare/1106-athenacollector-athenaclinicals/vs/395326-Pediatric-Therapy-EMR/)[Tebra vs Fusion](https://www.softwareadvice.com/compare/1329-kareo/vs/395326-Pediatric-Therapy-EMR/)[TheraPlatform vs Fusion](https://www.softwareadvice.com/compare/172057-theraplatform/vs/395326-Pediatric-Therapy-EMR/)[AdvancedMD EHR vs Fusion](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/395326-Pediatric-Therapy-EMR/)[WebPT vs Fusion](https://www.softwareadvice.com/compare/1886-webpt-emr/vs/395326-Pediatric-Therapy-EMR/)[Net Health vs Fusion](https://www.softwareadvice.com/compare/26223-nethealth/vs/395326-Pediatric-Therapy-EMR/)[DrChrono vs Fusion](https://www.softwareadvice.com/compare/131146-drchrono/vs/395326-Pediatric-Therapy-EMR/)[HENO vs Fusion](https://www.softwareadvice.com/compare/36187-heno/vs/395326-Pediatric-Therapy-EMR/)[CureMD vs Fusion](https://www.softwareadvice.com/compare/2195-curemd/vs/395326-Pediatric-Therapy-EMR/) [Compare All Alternatives](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/alternatives/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **211** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **200** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **195** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **134** times Stuck Between Options? 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