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> Reviews of Fusion. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fusion is a good fit for you!

Source: https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews

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Fusion Reviews

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[Overview](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/)

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# Fusion Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(335)

4

(296)

3

(61)

2

(9)

1

(8)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.2

Functionality

4.2

* * *

### Pros

"The templates they provide by default come handy for users, especially the small business owners in medical/healthcare industry."

"It allows me to see files uploaded from our receptionist and keep important files such as progress reports, IEPs, IFSPs all in one place."

"I like the ability to view reminders for documentation, the ease of writing my notes with open text boxes, and the organization of my schedule on the calendar!"

### Cons

"For the past week, I've experienced my notes page freezing in the middle of taking data with a client and have had to lose my data or copy and paste into my Iphone notes app, refresh the Fusion page, and then paste my notes back into the note."

"Fusion doesn't allow you to create fee schedules for different insurance companies, so billing can be difficult to reconcile and reports dealing with actual dollars aren't accurate."

"I think a foundational issue with Fusion, however, is that the whole system needs an overhaul to keep up with technology and the needs of clinics. While Fusion does add features (i.e. intake paperwork last year), it takes a long time to get anything added, and there are underlying issues (like the fee schedules) that have been requested for a long time."

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Fusion Reviews, Pros and Cons - 2026 Software Advice