---
title: "FOUNDATION Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of FOUNDATION. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FOUNDATION is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/419696-FOUNDATION/reviews/"
page_type: "reviews"
language: "en"
---

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FOUNDATION Reviews

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[Overview](https://www.softwareadvice.com/product/419696-FOUNDATION/)

Reviews

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# FOUNDATION User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 417

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.4/5
- Value for money: 4.2/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 238 reviews (57%)
- 4 stars: 117 reviews (28%)
- 3 stars: 35 reviews (8%)
- 2 stars: 14 reviews (3%)
- 1 star: 13 reviews (3%)

### Most mentioned pros

- As a site development and underground utility contractor, we rely on accurate job costing, payroll tracking, equipment management, AP/AR, and project reporting, and Foundations helps keep everything organized in one place.
- One of the biggest benefits is the ability to track labor, equipment, and job costs in real time, giving management better visibility into project performance and profitability.
- The platform offers powerful tools specifically designed for the construction industry, including job costing, payroll, project management, reporting, and accounting.

### Most mentioned cons

- The biggest limitation for us is foreign currency handling. If your company deals with Canadian vendors, international projects, or multi-currency transactions with any regularity, Foundation falls short in that area.
- We recently started using document imaging and have run into several hurdles to prevent us from moving forward and have to wait a couple days for a call once logging a call.
- Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either.

## FOUNDATION customer reviews

Showing reviews 1-25 of 417 (page 1).

### Foundations Review

- Overall rating: 2/5
- Reviewer: Kylinn H.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Personal experience, I would give Foundations a 3 out of 10. There is so much potential with this system, but I don't feel they gave very detailed training and could really use help with setting up report.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I would continue to say the employees who use foundations on a daily basis are still not quite impressed. If I had to give one positive it would the rollback process once something has been posted.

#### Cons

Still a few things we are not impressed with is the wait time on customer service calls, unexpected software crashes and really sucks when you are working on a task and it wasn't saved, Unit Billings process could be shortened by ALOT.

#### Reasons for switching to FOUNDATION

Our company only switched because we outgrew Quickbooks and needed a software for better job costing.

---

### Foundation Hosted Review

- Overall rating: 5/5
- Reviewer: Hannah F.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Foundation is a great accounting software especially for the contractor and construction industry.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The detailed features for job costing to appropriately allocate all costs based on the type, area, job, etc.

#### Cons

Not being able to create custom reports outside of the job costing module. Would like to see more custom reporting options for other modules.

#### Reasons for switching to FOUNDATION

Quickbooks was not providing us the tools we needed to accurately track the costing of our jobs.

#### Vendor response

Thank you, Hannah, for the great review! We’re glad to hear FOUNDATION provides the detailed job costing capabilities you need and that you find it to be a great accounting solution for the construction industry. We also appreciate your feedback on expanding custom reporting options across other modules.

Replied September 2026

---

### Great product.

- Overall rating: 5/5
- Reviewer: Eric S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great product and tool. All aspects are as they should and work great. Except for the updating which I wish Foundation would fix.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and scalability. Reports are easily ran and the output always looks great. Automatic backups are also a plus.

#### Cons

Updating Foundation has always been an issue. Instead of automatic updates, manual updates are used and always a pain.

#### Reasons for switching to FOUNDATION

Peachtree's limited storage and features we needed.

---

### Built for Construction, Trusted for Public Works

- Overall rating: 5/5
- Reviewer: Angie S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

This software has genuinely simplified how we run our public works projects. It's reliable, tailored to the construction industry, and has become a tool we depend on daily.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

**Foundation Software Review** ★★★★★ 5/5 Foundation Software has been a great fit for our public works construction business. Certified payroll reporting is a standout — it saves us hours on prevailing wage compliance for government contracts. Job costing is detailed and real-time, helping us stay on budget across multiple projects. The payroll module handles union rates and varying wage determinations with ease, and their support team actually understands construction, not just generic accounting. Highly recommend for any contractor working on public works projects.

#### Cons

The only downside for us has been the time difference when reaching out to support — since we're not on the same schedule, it can mean waiting a bit longer for a response. Still, overall it's been a solid tool and one I'd recommend to contractors working on public works projects.

#### Reasons for choosing FOUNDATION

Honestly it was the responsiveness by the sales team

#### Reasons for switching to FOUNDATION

Better reporting and Foundation is more tailored to our industry

#### Vendor response

Thank you for the fantastic review, Angie! We're thrilled to hear FOUNDATION has helped simplify your public works projects and that features like certified payroll, job costing, and payroll have made a difference for your business. We appreciate your feedback on support availability as well, and we're grateful to have you as part of the FOUNDATION family!

Replied August 2026

---

### Foundation software is for everyone!

- Overall rating: 5/5
- Reviewer: Chelsea K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have been using this for about 2 years. It has been a great step up but not something that is too overwhelming. It allows for better reports, better WIP schedules, and an easier process. We love using Foundation. I have also attended a few online classes and the Foundation COllege last year in San Antonio. It was full of great tools and allows for customers to use the software to a higher level.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When I have a problem, I get an answer fast. I talk to someone based in the US & they are helpful. They get back to you fast. If they cannot get you an answer then, they will get back to you. You are never let without an answer.

#### Cons

If an error is made there are too many steps to correct the error, like many accounting programs. FOr example, you cannot just go into an invoice and add a PO that you missed, you have to reverse the invoice to make that correction. Which then results in a new INV#. Not a big issues but can cause issues later one with Customers using the wrong INV#.

#### Reasons for choosing FOUNDATION

Pricing and Sage was just more than we needed.

#### Reasons for switching to FOUNDATION

we needed something that was on a higher level

#### Vendor response

Thank you, Chelsea, for the great review! We’re glad to hear our support team provides fast, helpful answers and that FOUNDATION has helped improve your reporting, WIP schedules, and overall processes. We also appreciate your feedback on the steps involved in correcting invoices and are happy to hear our online classes and FOUNDATION College have helped you get more out of the software.

Replied October 2026

---

### Foundation Software moved to Cloud Service

- Overall rating: 5/5
- Reviewer: Sabine M.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been using Foundation Software for nearly 10 years now, it is a good alternative for construction specific small or medium businesses. Unless software is custom designed, which is usually cost prohibitive for a smaller operation, specific construction issues like union pay and WIP calculations can usually not be addressed with a standard accounting software package.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Union payroll processing, certified payroll and EEO reporting options, construction cost accounting and WIP Moving to the hosted (cloud) option has improved performance of our systems and eliminated the need to "update" our server and workstations manually

#### Cons

I do wish foundation would allow for a better audit trail reporting, for both transactions and changes in maintenance records.

#### Reasons for switching to FOUNDATION

In house software had been modified and was becoming obsolete

#### Vendor response

Thank you, Sabine, for the great review! We’re glad to hear FOUNDATION’s construction-specific features, including union payroll, certified payroll, EEO reporting, cost accounting, and WIP, have been valuable to your team. We’re also happy to hear moving to the hosted option improved system performance and eliminated the need for manual server and workstation updates.

Replied October 2026

---

### Foundation Software for Civil Construction Companyh

- Overall rating: 4/5
- Reviewer: Makayla G.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Foundation Software for Construction has worked good enough for us over the past almost eight years. I think we will eventually outgrow it and need an ERP with more capabilities and automation built in.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

Foundation Software for Construction is good at prevailing wage payroll and certified payroll reports.

#### Cons

I wish we could do detailed purchase orders in Foundation for more detailed accounts payable and job costing. I also wish we could have bank feeds connected and automated account reconciliations.

#### Reasons for switching to FOUNDATION

Prevailing Wage/Certified Payroll reporting and payroll processing.

#### Vendor response

Thank you, Makayla, for sharing your feedback! We’re glad to hear FOUNDATION has served your team well over the past eight years, particularly with prevailing wage payroll and certified payroll reporting. We also appreciate your feedback on purchase orders, bank feeds, and automated reconciliations as we continue looking for ways to improve the experience.

Replied September 2026

---

### Foundation review

- Overall rating: 5/5
- Reviewer: Tobias R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent customer service and software allows for better cost tracking with unions involved. The customer service has always been quick to act.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use for setting up unions. They are truly the construction standard for union payroll and reporting.

#### Cons

The reports could use some tweaking and refinement. Report writer is a little difficult to use at times depending on what you are trying to do.

#### Reasons for switching to FOUNDATION

Jobpower was limited, it lacked the reporting and functionality we needed

#### Vendor response

Thank you, Tobias, for the great review! We’re glad to hear FOUNDATION has helped with union setup, payroll and cost tracking, and that our customer service team has consistently provided quick support. We also appreciate your feedback on the reporting tools and will share it with our team.

Replied September 2026

---

### I love Foundation!

- Overall rating: 5/5
- Reviewer: Melissa A.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Fantastic. They are always willing to help me and resolve any issue I have. Their data management is very thorough and great at keeping our business financial data organized.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the full service experience for managing my company's financial tasks. A/P, A/R, Job Costing, Payroll are the services I utilize most. They also have fantastic customer service and education.

#### Cons

I don't like that the Foundation Connect sometimes takes a while to respond. I also do not like the format they use to make the actual invoices/statements designs in the Data Genies. It's a little outdated and difficult to use.

#### Vendor response

Thank you, Melissa, for the great review! We’re glad to hear FOUNDATION helps you manage your financial tasks in one place and that you’ve had such positive experiences with our customer service and education teams. We also appreciate your feedback on FOUNDATION Connect and Data Genie, and we’re happy to know our team is always willing to help resolve any issues.

Replied September 2026

---

### Worth the money!

- Overall rating: 5/5
- Reviewer: Dena B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have had a good experience with Foundation. Customer service is always helpful. Online access to Foundation client allows us to search for FAQ's to help immediately.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We use several modules of Foundation Software. The Unit Price Bid Module is the best in my opinion with WorkMax coming in 2nd. This software is Perfect for the construction industry.

#### Cons

We are cloud based and we are logged out several times during the day. This interrupts our daily usage of the software. There is not a rhyme or reason to the times we are logged out automatically.

#### Vendor response

Thank you, Dena, for the great review! We’re glad to hear FOUNDATION’s Unit Price Bid Module and WorkMax have been valuable to your team and that you find the software well suited for the construction industry. We also appreciate your feedback about being logged out during the day and are happy to hear our Customer Service team and online resources have been helpful.

Replied October 2026

---

### Foundation Software Review

- Overall rating: 4/5
- Reviewer: Laura L.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Foundation was difficult to train on at first and took me a while to figure out how to find the information that I needed. Now that I've used it for a couple of years, I better understand how to navigate the program, though I think the system is a little clunky.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Log-a-call is a quick and easy way to get timely assistance from customer service; everyone I have worked with has been very helpful. When we have had problems with WorkMax and the HQ systems, there is almost always someone who is willing to put in the time to help us find our way through any given issue.

#### Cons

Very often the system seems buggy, and that goes for Foundation proper and then also the HQ and WorkMax offshoots, and the system is not overly intuitive.

#### Reasons for switching to FOUNDATION

I was not with the company at the time, so I'm not sure what the reason was.

#### Vendor response

Thank you for sharing your experience, Laura! We're happy to hear our support team has been helpful whenever you've needed assistance. We appreciate your feedback regarding usability and system performance, and we'll pass your comments along to our team. Thank you for being a FOUNDATION customer!

Replied June 2026

---

### Foundations Review

- Overall rating: 4/5
- Reviewer: Joy O.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like it, the cost keeps going up and now everything is an add on. But I like that it offers a lot of different components like the pr taxes and w2 filings.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

it was easy to learn and use. The support team are great and the online help by topics are really good. I also know that if I do need help, I can have Support help me, support is the key, they get back to me very fast! I like how some support people really know what they're doing in Foundations and have knowledge in taxes and construction accounting. It's helpful!!!

#### Cons

Trying to make custom reports, not having a lot of different elements to create a report. Not being able to reprint some of payroll reports.

#### Reasons for choosing FOUNDATION

Foundations was cheaper than Timberline.

#### Reasons for switching to FOUNDATION

The job costing features looked better than quickbooks.

#### Vendor response

Thank you for the thoughtful review, Joy! We’re glad Foundation has been easy to learn and that our support team’s construction and tax expertise has been helpful. We appreciate your feedback on reporting flexibility and will continue investing in enhancements while expanding components that support construction-specific needs.

Replied January 2026

---

### Office Manager

- Overall rating: 5/5
- Reviewer: Beth R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love using Foundation! The software is not hard to learn, and customer service is always there to help.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Foundation is very user friendly, and the customer service is top notch! It keeps all of our accounting straight with one software. You can scan documents into Foundation for employee files, billings, payments. So all you have to do is go to one place to look for everything.

#### Cons

There are some simple thing I wish I could do in Foundation. I would love to open a job and go to the next without having to close the job. A service profitability report would be nice for a service side. Like I said it is minor things.

#### Reasons for choosing FOUNDATION

We loved the look and feel of the software. It was able to do all the accounting needs we required.

#### Reasons for switching to FOUNDATION

Bought by another company and knew we needed something better than Jonas.

#### Vendor response

Beth, thank you for sharing your experience. We’re glad Foundation has helped keep your accounting, documents, and employee records organized in one place, and that our support team has been helpful along the way. We appreciate your feedback on smaller feature enhancements and are grateful you chose Foundation.

Replied January 2026

---

### Excellent Solution for Goldilocks Sized Construction Companies

- Overall rating: 5/5
- Reviewer: Jeff J.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Implementation leadership we worked with ([sensitive content hidden]) is an A+ team player who understands the dynamics of change-management theory, along with enough accounting and technical skill to master the transition.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Well-designed for construction industry company in the Goldilocks range of size - too many are either for small businesses (not properly job-costing, can't handle multi-union payroll) or for large corporations (where I'd need to triple my staff just for the data entry). Foundation has a great niche in between.

#### Cons

Some of the more "modern" features are gatekept in their ProjectHQ separate module - would be nice to see these not only integrated from a price perspective, but overall into the functionality of the system and not a separate entry.

#### Reasons for choosing FOUNDATION

Product's focus on the size of user - others focus on "too small" or "too big" of companies, which create data/efficiency issues.

#### Vendor response

Thanks, Jeff. We’re pleased Foundation fits that “just right” space for construction companies needing robust job costing without unnecessary overhead. We appreciate your thoughtful perspective on functionality and implementation.

Replied January 2026

---

### Manager Accounts

- Overall rating: 4/5
- Reviewer: Stephany P.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

What I like the most is the ease of use, the ability to create customized reports with Data Genie, and the efficiency of customer support.

#### Cons

What I find challenging is that when we use custom formats, uploading them into the system and managing them is not as straightforward as using our standard lien releases or change order forms.

#### Reasons for switching to FOUNDATION

long time ago, because we need a better system

#### Vendor response

Stephany, thank you for your thoughtful feedback! We’re glad Data Genie, job costing visibility and our support team continue to deliver value. We’re always working to enhance document management and custom form workflows. We appreciate your partnership and insights.

Replied February 2026

---

### Foundations Review

- Overall rating: 5/5
- Reviewer: Brittany M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Features that are easy to access and the overall guidance and help has been so tremendous. Our Company enjoys this specific software over many others.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Foundations has a great support team. If we need guidance for anything with the software or have any question they are fast to respond and happy to help us. It is easy to use and the webinar videos help tremendously. Documents are easy to access and track with the help of Foundations.

#### Cons

I am still on the learning curve so far I don't have anything that is my least favorite. I will continue to learn more and grow with this software and possibly in the future could have helpful remarks.

#### Reasons for choosing FOUNDATION

This software best suits the company in the needs for tracking and and billing and time keeping.

#### Vendor response

Brittany, thank you for the wonderful review! We're glad to hear our support team, webinars, and document tools have made your experience smooth as you learn the system. We appreciate you choosing FOUNDATION and look forward to supporting you as you continue to grow with the software.

Replied December 2025

---

### Great Software - Could benefit from API Functionality & AI Integration Capabilities

- Overall rating: 3/5
- Reviewer: Andrea D.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I think Foundation is a great start, and I appreciate how you are constantly adding, changing, and growing with the market. Adding the AI Integration, and API Functionality would ensure our relationship continues for years to come.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

Ease of Use, Document Management, and Management of Home/Away Logic for Multi-State/Multi-Trade Unions.

#### Cons

One area for potential improvement is the addition of API functionality. With recent advances in AI, integrating AI agents into workflows could be a valuable enhancement. This could enable automation of repetitive tasks, provide intelligent recommendations, and improve overall productivity. This is what your competitors are reaching out to us about.

#### Reasons for switching to FOUNDATION

We changed because we needed a system that could handle Hourly Union Payroll for a company that travels workforce to multiple states, and employees individuals who are members of multiple trade unions and locals.

#### Vendor response

Thank you, Andrea! We’re happy to hear FOUNDATION has been a strong fit for your multi-state, multi-trade payroll needs. We truly appreciate your suggestions on API and AI workflow enhancements — feedback like this helps shape our roadmap as we continue to grow with the industry. Thank you for sharing your experience and for being part of the FOUNDATION community.

Replied November 2025

---

### FOUNDATION the best for Construction

- Overall rating: 5/5
- Reviewer: Paula L.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been using Foundation for the past 31 years. The software is very user friendly. The ease of running reports.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease at inputting info and viewing the reports. Keeping the software up to date. Customer Service is the best, they call back in a timely manner.

#### Cons

Not really a con - but it is a vast software and it can do so much - I am only use a fraction of its capability.

#### Reasons for choosing FOUNDATION

Certified Payrolls and AIA. Doing these manually was horrible.

#### Vendor response

Paula, thank you for being a Foundation customer for more than three decades—we truly appreciate your trust and loyalty. We’re glad the reporting, usability, and customer service continue to support your team’s needs. Foundation’s depth is intentional, and it’s great to hear it’s been a reliable long-term solution for your business.

Replied January 2026

---

### Morphey Construction

- Overall rating: 4/5
- Reviewer: Tammy K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall it is a great system. There are several things I would change from an accounting perspective but it is a good system for construction if you use it correctly.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Customer support, Certified Payroll, Union Reporting, Data Genie reports, Overall it is a very integrated system.

#### Cons

-Lack of ability to pay subs based on pay-when-paid. UPB has some good bones set up but it does not tie to AP to pay vendors well. Payments have to be tracked outside the system. -UPB does not allow retainage paid to be applied so the Project Status Paid Report at the end of a project always shows an unpaid balance. Should be able to apply so balance do is zero. -Lack of ability to easily apply cash to customer accounts when there is no invoice to apply to -Bank Deposits should happen before cash application

#### Reasons for switching to FOUNDATION

Prior to my employment here. We have had Foundation since I started.

#### Vendor response

Thank you, Tammy! We’re pleased to know Foundation’s certified payroll and reporting features have been a strong fit for your company. We appreciate your constructive insights — feedback like this helps guide our ongoing improvements for future updates.

Replied October 2025

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### Great software, helpful staff

- Overall rating: 5/5
- Reviewer: Riley R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall it has been a great experience and it is taking our company to the next level. We are learning so much! Foundation is giving us the backbone we need to be more established.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Foundation offers a variety of reports you can use for things like payroll, job costing and more. It is very helpful when it comes to fringe benefits and certified payroll. The implementation meetings are very informative and the staff is very kind and helpful. Overall very happy with this software purchase.

#### Cons

The format of the software seems outdated. I wish I could use AI to import information instead of manually typing info from DIR sheets.

#### Reasons for choosing FOUNDATION

Sage seemed very outdated, and the interaction I had with their sales team was not as pleasant as what I experienced with foundation.

#### Reasons for switching to FOUNDATION

We wanted more flexibility with our payroll provider and we wants to grow in job costing.

#### Vendor response

Thank you, Riley, for the thoughtful review and for choosing Foundation. We’re glad to hear our reporting tools, payroll capabilities, and certified payroll support are helping move your business forward. It’s great to know the implementation meetings and our team made the onboarding process informative and positive. We appreciate your feedback regarding modernization and data entry—it’s valuable as we continue to enhance the platform. We’re excited to support your team as you grow and become even more established.

Replied December 2025

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### Foundation great for new users

- Overall rating: 5/5
- Reviewer: Sherri W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have had an overall great experience with Foundation and would love to add on more features if I can get our team to try some new features. Monthly/Quarterly and Year End are made easier with Foundation.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really liked the easiness of learning the basics to run our accounting for construction. The customer support is very quick to respond and answer any of my questions. The software allows me to easily manage our AIA invoicing with general contractors which makes billing and receiving in payments easy.

#### Cons

I haven't really found any cons - only that there is so much more the software can do then I am aware of this time without taking on some actual training courses.

#### Vendor response

Thank you for your kind words, Sherri! We're happy to hear FOUNDATION has made construction accounting and AIA billing easier for your team. It's also wonderful to know our support team has been there when you need them. Thanks for being part of the FOUNDATION family!

Replied June 2026

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### K&R Review

- Overall rating: 5/5
- Reviewer: Michael R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Day to day operation works great and we have no complaints on our daily operations working out of Foundaiton. We are able to train any new hires quickly on how to use the major modules like accounts payable. We can also make Foundation work in a way and customize aspects of it that works for our company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Modules are easy to use and flow in a way that makes sense. The reports Foundaton gives you access to covers almost any information that you may need to pull. And if the report you need is not there, you can typically make a customized report for what you need. Customer support has a good response time of typically a few hours to a day depending on the severity of the issue. Talking with customer support is easy and helpful.

#### Cons

Updates to Foundation come on a regular basis, which is great, but sometimes the items your company are looking for to be updated are not addressed until later updates. The new year update (V26.0.0) was one that didn't come out until January 8th which included 2026 tax tables. I would have hoped was released prior to the start of 2026. Important updates like this should have priority to release on time.

#### Vendor response

Thank you for your review, Michael! We're glad to hear FOUNDATION's reporting capabilities, customization options, and customer support have helped support your day-to-day operations. We also appreciate your feedback regarding update timing and release schedules. Input like yours helps us continue improving the experience for our customers. Thank you for being a valued FOUNDATION user!

Replied June 2026

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### Foundation Review

- Overall rating: 4/5
- Reviewer: Chris R.
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall it seems to be a good software. It is not the most user friendly software I have used but with time learning the software I think it is a very capable product and will get the job done.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

For general operating questions customer support is good responding and assisting. It seems to be a good value for the cost.

#### Cons

It definitely has a learning curve. One year in and I still struggle to find the information needed at times. It can be hard to find the reports needed for a task. We have been trying to write some custom extracts for PM's the Owner and it can be hard to get support for those projects. Many software's will have a community of users were they will share some of the "custom" extracts/projects they have created. I do not see that sharing community here.

#### Vendor response

Thank you for your honest feedback! We're glad to hear you've found value in FOUNDATION and had positive experiences with our support team. We appreciate your suggestions on custom reporting resources and community sharing, and we'll be sure to pass them along as we continue improving the experience.

Replied August 2026

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### Foundation - Great Customer Service and Reports

- Overall rating: 5/5
- Reviewer: Alyssa J.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've used Foundation for over five years and I think it's a great accounting system for construction. I've had an overall positive experience with Foundation.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Foundation has great customer service! Whenever I have a problem, all I need to do is give them a call and they will work with me to fix the problem. All the representatives are courteous and knowledgeable about the software. I also love the ease of use of Foundation. The software is organized and easy to navigate, once you get the hang of it. It has many useful reports for job costing, payroll, and accounts payables/receivables. I do payroll at my company and Foundation makes it easy. There are many Pre-Check Registers that I can look over before submitting to make sure no mistakes are made. The most useful report to me is the "Unpaid Employee" list. It's exactly like it sounds, it'll give you a list of current employees who don't have a paycheck for the week.

#### Cons

It did take me a while to understand the layout of Foundation. I do payroll now, and it is tedious to create a new union with different pay rates and fringe deductions, since you have to create a fringe deduction for each trade that you have.

#### Vendor response

Thank you, Alyssa! We’re glad to hear our support team and reporting tools have made your day-to-day payroll work easier. It’s great knowing features like Pre-Check Registers and the Unpaid Employee list are helping you stay accurate and efficient. We appreciate you sharing your experience with the learning curve as well; feedback like this guides our ongoing improvements. Thanks for being a longtime Foundation user!

Replied December 2025

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### Foundation is great

- Overall rating: 5/5
- Reviewer: John H.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like it. I've dealt with Foundation for many years, and over the years it's been a pretty robust software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As CIO, it is a great reliable software that doesn't seem to have that many issues. Support works quickly to resolve any issues we've had in the past. They are quick to login remotely and resolve any issues. Support is always pleasant to talk to from start to finish

#### Cons

I really do not have any dislikes as software goes. the users seem to like it too. The web version seems a tad pricey, but that's about it.

#### Vendor response

Hi John, thank you for your continued support! We're glad FOUNDATION has been a reliable solution for your team and that you've had great experiences with our support staff. We appreciate your feedback and thank you for being a longtime customer.

Replied July 2026

## More reviews

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FOUNDATION Reviews, Pros and Cons - 2026 Software Advice