--- title: "FOUNDATION Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FOUNDATION. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FOUNDATION is a good fit for you!" source_url: "https://www.softwareadvice.com/product/419696-FOUNDATION/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Accounting Software](https://www.softwareadvice.com/construction/accounting-job-costing-software-comparison/) / [FOUNDATION](https://www.softwareadvice.com/product/419696-FOUNDATION/) / FOUNDATION Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/419696-FOUNDATION/) Reviews [Alternatives](https://www.softwareadvice.com/product/419696-FOUNDATION/alternatives/) # FOUNDATION User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 413 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 234 reviews (57%) - 4 stars: 117 reviews (28%) - 3 stars: 35 reviews (8%) - 2 stars: 14 reviews (3%) - 1 star: 13 reviews (3%) ### Most mentioned pros - As a site development and underground utility contractor, we rely on accurate job costing, payroll tracking, equipment management, AP/AR, and project reporting, and Foundations helps keep everything organized in one place. - One of the biggest benefits is the ability to track labor, equipment, and job costs in real time, giving management better visibility into project performance and profitability. - The platform offers powerful tools specifically designed for the construction industry, including job costing, payroll, project management, reporting, and accounting. ### Most mentioned cons - The biggest limitation for us is foreign currency handling. If your company deals with Canadian vendors, international projects, or multi-currency transactions with any regularity, Foundation falls short in that area. - Unable to expand fields where information gets cut off i.e. Items on estimate bids sometimes the characters get cut off when we have multiple types of curb. - We recently started using document imaging and have run into several hurdles to prevent us from moving forward and have to wait a couple days for a call once logging a call. ## FOUNDATION customer reviews Showing reviews 1-25 of 413 (page 1). ### Foundations Review - Overall rating: 2/5 - Reviewer: Kylinn H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Personal experience, I would give Foundations a 3 out of 10. There is so much potential with this system, but I don't feel they gave very detailed training and could really use help with setting up report. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I would continue to say the employees who use foundations on a daily basis are still not quite impressed. If I had to give one positive it would the rollback process once something has been posted. #### Cons Still a few things we are not impressed with is the wait time on customer service calls, unexpected software crashes and really sucks when you are working on a task and it wasn't saved, Unit Billings process could be shortened by ALOT. #### Reasons for switching to FOUNDATION Our company only switched because we outgrew Quickbooks and needed a software for better job costing. --- ### Built for Construction, Trusted for Public Works - Overall rating: 5/5 - Reviewer: Angie S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered This software has genuinely simplified how we run our public works projects. It's reliable, tailored to the construction industry, and has become a tool we depend on daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros **Foundation Software Review** ★★★★★ 5/5 Foundation Software has been a great fit for our public works construction business. Certified payroll reporting is a standout — it saves us hours on prevailing wage compliance for government contracts. Job costing is detailed and real-time, helping us stay on budget across multiple projects. The payroll module handles union rates and varying wage determinations with ease, and their support team actually understands construction, not just generic accounting. Highly recommend for any contractor working on public works projects. #### Cons The only downside for us has been the time difference when reaching out to support — since we're not on the same schedule, it can mean waiting a bit longer for a response. Still, overall it's been a solid tool and one I'd recommend to contractors working on public works projects. #### Reasons for choosing FOUNDATION Honestly it was the responsiveness by the sales team #### Reasons for switching to FOUNDATION Better reporting and Foundation is more tailored to our industry #### Vendor response Thank you for the fantastic review, Angie! We're thrilled to hear FOUNDATION has helped simplify your public works projects and that features like certified payroll, job costing, and payroll have made a difference for your business. We appreciate your feedback on support availability as well, and we're grateful to have you as part of the FOUNDATION family! Replied August 2026 --- ### Great product. - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product and tool. All aspects are as they should and work great. Except for the updating which I wish Foundation would fix. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and scalability. Reports are easily ran and the output always looks great. Automatic backups are also a plus. #### Cons Updating Foundation has always been an issue. Instead of automatic updates, manual updates are used and always a pain. #### Reasons for switching to FOUNDATION Peachtree's limited storage and features we needed. --- ### A Solution For Many Workflows - Overall rating: 4/5 - Reviewer: Tiffany G. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation has been a wonderful company to work with. Their customer service is great, with knowledgeable employees willing to assist, and their response times for assistance are fast. Their products have helped streamline our workflows, saving time and money in the long run. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Although not every feature we subscribe to is available directly within the main"Foundation" platform, they provide easily integrable solutions for all our needs. All the solutions are very easy to use and can be learned quickly. The launch process for each of the products we use was done step-by-step with a dedicated transition manager, and we never felt like we were left in the dark. Their customer service is impeccable. #### Cons Although there are many customizable features within many of the Foundation products, I do wish there were some additional options available. However, they do offer the ability to submit suggestions about changes, which are tallied and prioritized for potential future buildouts. #### Reasons for choosing FOUNDATION We chose Foundations HRHQ and WorkMax because of their easy integration with the current main Foundation platform, in addition to their price points, customer service, and volume of available features. #### Vendor response Thank you for the great review, Tiffany! We're thrilled to hear our solutions have helped streamline your workflows and that you've had such a positive experience with our customer service and implementation teams. We truly appreciate your kind words and continued partnership! Replied August 2026 --- ### Foundation; Big Bang for the money - Overall rating: 5/5 - Reviewer: Kelly G. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation has been a great step up from our old software. The ease of transition was smooth. The continued offering of new products that integrate with Foundation to expand the ease of managing our company's data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money. Ease of use. Very user friendly even a new employee with little experience friendly. #### Cons Newer products like SafetyHQ & HRHQ don't sync well together. Wish new products utilize same data for users so there isn't any conflicts for users needing to access both. #### Reasons for choosing FOUNDATION Function and value for money spent was the leading determining factor #### Reasons for switching to FOUNDATION Our system was actually Interac. (not available in dropdown option.) We had outgrown the old system. #### Vendor response Thank you for your review, Kelly! We're thrilled to hear FOUNDATION has delivered great value and made the transition from your previous system a smooth one. We also appreciate your feedback on SafetyHQ and HRHQ integration and will share it with our product team as we continue improving our solutions. Replied August 2026 --- ### Finally, construction software!! - Overall rating: 5/5 - Reviewer: Bonnie S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Going through the modules with [sensitive content hidden] was so valuable. The time allocated each week was good - we pulled in a lot of detailed history and I'm grateful we were able to do that. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Job costing reports are great - it is so much easier to dig down into our projects and monitor results. It has been easy to close my first month end with Foundation. We consolidated some of our old accounts and the statement groupings make more sense. #### Cons The tables can be hard to navigate and I'm still figuring out troubleshooting errors (getting there). I'm also just getting started on building custom reports - I'd like some more "canned" options for accounting purposes. #### Reasons for switching to FOUNDATION Job costing reports were not friendly to use. #### Vendor response Hi Bonnie, thank you for your review! We're happy to hear FOUNDATION has made job costing and month-end close easier for your team. We appreciate your feedback on navigation and reporting options and will share it with our product team. Thanks for choosing FOUNDATION! Replied July 2026 --- ### Foundation Software - Overall rating: 5/5 - Reviewer: Puala L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very happy with Foundation and always learn so much when I attend a college or conference. I would recommend Foundation to any construction co. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Foundation is user friendly. I like the customer service as well. The support I receive is exceptional and is helpful in future issues I may encounter. #### Cons There are a few reports that I have been told I can't change but I can work around that. Otherwise I have been very happy with the ease and functionality that Foundation offers for our business. #### Reasons for switching to FOUNDATION Our old software was not easy to use and could not give us the necessary reports needed. #### Vendor response Hi Paula, thank you for your kind review! We're so glad to hear FOUNDATION has been user-friendly and that our support team has made such a positive impact. We appreciate your feedback on reporting and are thrilled you've enjoyed our colleges and conferences. Thanks for recommending FOUNDATION! Replied July 2026 --- ### Gets the job done - Overall rating: 4/5 - Reviewer: Kurt R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really think the best part of Foundation is the customer support. I feel the next edition should modernize it more though. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Even though the software is fairly easy to use, the customer support is excellent when something is a little more difficult to accomplish. #### Cons I don't feel like it has modernized yet. Everything is in one window, so you can't easily do dual screen or have two separate windows up to compare or help with processing. #### Reasons for switching to FOUNDATION Mas90 wasn't the correct system for us in construction. We used custom reports to make it work. #### Vendor response Hi Kurt, thank you for your review! We're happy to hear our support team has been a highlight of your experience. We also appreciate your feedback on modernizing the interface and multi-window functionality and will pass it along to our product team. Replied July 2026 --- ### Foundation review - Overall rating: 5/5 - Reviewer: Tobias R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent customer service and software allows for better cost tracking with unions involved. The customer service has always been quick to act. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for setting up unions. They are truly the construction standard for union payroll and reporting. #### Cons The reports could use some tweaking and refinement. Report writer is a little difficult to use at times depending on what you are trying to do. #### Reasons for switching to FOUNDATION Jobpower was limited, it lacked the reporting and functionality we needed #### Vendor response Thank you, Tobias, for the great review! We’re glad to hear FOUNDATION has helped with union setup, payroll and cost tracking, and that our customer service team has consistently provided quick support. We also appreciate your feedback on the reporting tools and will share it with our team. Replied September 2026 --- ### Easy of learning and using for new users. - Overall rating: 5/5 - Reviewer: Paul Brennan P. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I quickly learned the software, had some very helpful both log a call and consulting experiences with the foundation team and system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is quick and super helpful. ITs a very easy system to learn and view. Very easy to access information both cost tracking and how to do things. Invoicing is very flexible to match our needs. Billings and payments provide options both internally and 3rd party to make it super easy to use. Great value for the money #### Cons Currently support is only via phone call, would be helpful to get emails answers for simple questions. #### Reasons for switching to FOUNDATION system limitation, foundation allows for better reporting and is very user friendly. #### Vendor response Hi Paul, thank you for your wonderful review! We're glad to hear FOUNDATION has been easy to learn and that our support team has helped make your experience a positive one. We also appreciate your feedback about email support and will share it with our team. Thanks for choosing FOUNDATION! Replied July 2026 --- ### Complete Construction Accounting System That Actually Works - Overall rating: 5/5 - Reviewer: Joshua C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been very positive. FOUNDATION gives us strong visibility into our numbers and helps keep projects financially on track. The reporting is clear and useful for management decisions. For a construction company that wants accurate job costing and integrated accounting, this software stands out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FOUNDATION works well for us because it is built specifically for construction. The job costing is detailed and reliable, which is critical when you are managing labor, materials, subcontractors, and equipment across multiple jobs. We also use other FOUNDATION products like Vendrix for credit cards, WorkMax for time tracking, and HRHQ. Having everything connected makes a big difference. Credit card transactions flow into the system, field time from WorkMax ties into payroll and job costs, and HRHQ helps keep employee information organized. It feels like a full ecosystem instead of separate software that does not talk to each other. #### Cons There is a learning curve, especially in the beginning. It is a powerful system and requires proper setup and training to use it the right way. Once it is implemented correctly, it becomes much easier to manage, but new users need time to get comfortable. #### Reasons for switching to FOUNDATION We switched from QuickBooks Desktop because it was not built specifically for construction. Job costing required too many workarounds, and reporting was limited when it came to tracking detailed labor, equipment, and subcontractor costs by job. As the company grew, we needed stronger construction-specific features, better project visibility, and more integrated tools. FOUNDATION provided more accurate job cost tracking, better payroll and certified payroll capabilities, and a system designed around how construction companies actually operate. #### Vendor response Thank you for sharing your experience, Joshua. We're glad to hear FOUNDATION’s construction-specific features and integrated solutions like WorkMax, HRHQ and Vendrix are helping provide strong job cost visibility and support your operations. Replied March 2026 --- ### U.S. Based Software Company - Overall rating: 5/5 - Reviewer: Lauren M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the U.S. based customer support and I love how they are rolling out updates, new features, and new products consistently. #### Cons The software and add-ons are expensive, so it can be difficult for a small business to take the leap from QuickBooks. #### Reasons for choosing FOUNDATION I felt more confident in Foundation's customer service after comparing the products, and I like the fact that Foundation was a U.S. based company. #### Reasons for switching to FOUNDATION We needed comprehensive job costing capabilities. #### Vendor response Thank you, Lauren, for the wonderful review! We’re glad to hear our U.S.-based support team and ongoing product improvements have made a positive impact on your experience. We also appreciate your feedback regarding costs for smaller businesses and are grateful you chose FOUNDATION for your job costing and construction accounting needs. Replied May 2026 --- ### I would highly recommend Foundation Software for someone looking to change - Overall rating: 5/5 - Reviewer: Kelly G. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been very pleased with the software, the level of customer service and the price point as well. I have and would recommend Foundation Software to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Foundation Software has great customer service and support. Their staff is very knowledgeable and helpful. The cost of the software is a great value for the capabilities of the software and it room for growth that has allowed us to scale up in our business. #### Cons We are opting in to new products/add Ons as Foundation has been offering them such HRHQ, Foundation Pay, Safety HQ. There have been growing pains and sometime these have been clunky or down. I would hope that Foundation allocates more resources to these new products to help ensure that they are successful and we can continue to utilize them. #### Reasons for choosing FOUNDATION Software functions and capabilities vs the price of these items. Vista had a lot of bells and whistles but they were way overpriced in our opinion. #### Reasons for switching to FOUNDATION We switched from Interac but that is not an option in your dropdown list. We had outgrown the Interac system. It was a DOS based system and not a SQL database. #### Vendor response Thank you, Kelly, for the strong recommendation. We’re glad Foundation continues to support your growth with knowledgeable support, scalable functionality, and long-term value. We truly appreciate your trust. Replied January 2026 --- ### Foundation Software Review - Overall rating: 4/5 - Reviewer: Laura L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation was difficult to train on at first and took me a while to figure out how to find the information that I needed. Now that I've used it for a couple of years, I better understand how to navigate the program, though I think the system is a little clunky. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Log-a-call is a quick and easy way to get timely assistance from customer service; everyone I have worked with has been very helpful. When we have had problems with WorkMax and the HQ systems, there is almost always someone who is willing to put in the time to help us find our way through any given issue. #### Cons Very often the system seems buggy, and that goes for Foundation proper and then also the HQ and WorkMax offshoots, and the system is not overly intuitive. #### Reasons for switching to FOUNDATION I was not with the company at the time, so I'm not sure what the reason was. #### Vendor response Thank you for sharing your experience, Laura! We're happy to hear our support team has been helpful whenever you've needed assistance. We appreciate your feedback regarding usability and system performance, and we'll pass your comments along to our team. Thank you for being a FOUNDATION customer! Replied June 2026 --- ### Best Software Out there!! - Overall rating: 5/5 - Reviewer: Helen S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Foundation Software has been positive. The system is tailored to the construction industry, which makes many complex accounting and payroll tasks easier to manage. While there is a learning curve, once you become familiar with the platform it provides reliable tools for job costing, reporting, and payroll compliance. The software is stable, and the support team is generally always helpful when assistance is needed. Overall, it has strengthened our ability to track project performance and maintain accurate financial records. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about Foundation Software is how well it supports the construction industry. The job-costing and payroll tools are extremely detailed, and the reporting features make it easy to understand project performance. It’s reliable, industry-specific, and gives our team the information we need to manage projects more confidently. There isn't a single day goes by that we are not using this software for all our needs. Foundation gave us the comfort of running a solid company. #### Cons I like least about Foundation Software is that the system can feel outdated. Certain tasks take longer than expected, and the learning curve is fairly steep, which can make it challenging for new users to become fully comfortable with the software. Additionally, some reports and features lack the level of customization our team needs. Support is generally helpful but sometimes difficult to reach during busy periods. #### Reasons for choosing FOUNDATION Exactly what we needed to run all our accounting in one place. #### Reasons for switching to FOUNDATION Too many application and an unseamless system #### Vendor response Thank you, Helen, for the detailed and thoughtful feedback. We’re thrilled to hear Foundation plays such a central role in your daily operations and supports your team’s confidence in managing projects. We appreciate your honest input on usability and customization, and we’re glad our industry-focused tools and job costing continue to deliver value. Thank you for trusting Foundation as your all-in-one construction accounting solution. Replied December 2025 --- ### Manager Accounts - Overall rating: 4/5 - Reviewer: Stephany P. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most is the ease of use, the ability to create customized reports with Data Genie, and the efficiency of customer support. #### Cons What I find challenging is that when we use custom formats, uploading them into the system and managing them is not as straightforward as using our standard lien releases or change order forms. #### Reasons for switching to FOUNDATION long time ago, because we need a better system #### Vendor response Stephany, thank you for your thoughtful feedback! We’re glad Data Genie, job costing visibility and our support team continue to deliver value. We’re always working to enhance document management and custom form workflows. We appreciate your partnership and insights. Replied February 2026 --- ### Foundation was the perfect, affordable solution to our growing pains - Overall rating: 5/5 - Reviewer: Suzanne W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been VERY positive! Foundation was the perfect, affordable solution to our growing pains. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the SUPPORT! Anytime I get stuck help is always just a phone call away! We have been able to utilize custom reports to get the data out exactly how we want it and the set up wasn't too bad (since we had great help!) #### Cons It doesn't do *everything* we want but it does so much more than Sage and it has shaved a huge burden off of our accounting department. On-boarding was really hard work - but it helped us get down into what we really needed and helped us get familiar with Foundation at the same time. We LOVED our onboarding specialist - [sensitive content hidden] She was the best teacher and we always looked forward to our time with her. #### Reasons for switching to FOUNDATION Our system was too cumbersome and spread across too many platforms making it difficult and complicated to do payroll and accounting. #### Vendor response Thank you so much, Suzanne! We love hearing how impactful support and custom reporting have been for your team. Onboarding is a big lift, and we’re glad it helped you get everything configured the way you needed. We truly appreciate your kind words about your onboarding specialist as well. Thanks for choosing Foundation! Replied December 2025 --- ### Foundations Review - Overall rating: 5/5 - Reviewer: Brittany M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Features that are easy to access and the overall guidance and help has been so tremendous. Our Company enjoys this specific software over many others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Foundations has a great support team. If we need guidance for anything with the software or have any question they are fast to respond and happy to help us. It is easy to use and the webinar videos help tremendously. Documents are easy to access and track with the help of Foundations. #### Cons I am still on the learning curve so far I don't have anything that is my least favorite. I will continue to learn more and grow with this software and possibly in the future could have helpful remarks. #### Reasons for choosing FOUNDATION This software best suits the company in the needs for tracking and and billing and time keeping. #### Vendor response Brittany, thank you for the wonderful review! We're glad to hear our support team, webinars, and document tools have made your experience smooth as you learn the system. We appreciate you choosing FOUNDATION and look forward to supporting you as you continue to grow with the software. Replied December 2025 --- ### Worth Every Penny- Foundation Software - Overall rating: 5/5 - Reviewer: Dena B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our company has had a great experience with Foundation. It is easy to use and is specialized for construction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Foundation Software has the technology to run various Financial Reports which aids in Bonding and Financing. #### Cons Foundation is not very forgiving. You can fix any errors, but you must follow strict procedures. This is the only issue I have had. #### Reasons for switching to FOUNDATION We needed a more sophisticated program to run Financial Reports and keep up with job costs. #### Vendor response Dena, thank you for the excellent review! We're happy to hear FOUNDATION’s reporting tools have supported your financial and job cost needs. We appreciate your note on error-correction workflows and value your insight. Thank you for choosing FOUNDATION and for the positive experience you’ve shared. Replied December 2025 --- ### FOUNDATION the best for Construction - Overall rating: 5/5 - Reviewer: Paula L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Foundation for the past 31 years. The software is very user friendly. The ease of running reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease at inputting info and viewing the reports. Keeping the software up to date. Customer Service is the best, they call back in a timely manner. #### Cons Not really a con - but it is a vast software and it can do so much - I am only use a fraction of its capability. #### Reasons for choosing FOUNDATION Certified Payrolls and AIA. Doing these manually was horrible. #### Vendor response Paula, thank you for being a Foundation customer for more than three decades—we truly appreciate your trust and loyalty. We’re glad the reporting, usability, and customer service continue to support your team’s needs. Foundation’s depth is intentional, and it’s great to hear it’s been a reliable long-term solution for your business. Replied January 2026 --- ### Overall Pretty Happy - Overall rating: 5/5 - Reviewer: Melissa S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we have had a good experience with Foundation. We switched back to their P4C platform for payroll and it has been great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Foundation is a good platform at keeping everything together, payroll, AP, AR, job costing and invoicing #### Cons I feel like Foundation has had the same interface for 20 years. It would be nice for it to be updated. #### Reasons for switching to FOUNDATION Needed a program to be more construction based #### Vendor response Melissa, thank you for your feedback! We’re glad FOUNDATION is helping keep your payroll, accounting and job costing all in one place. We appreciate your input on the interface as we continue evolving the platform, and we’re happy to hear Payroll4Construction has been a great fit for your payroll needs. Replied April 2026 --- ### Not a solid foundation for accounting systems - Overall rating: 3/5 - Reviewer: Alicia P. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I do not believe that Foundation is a user friendly program and their training is not very effective or helpful. If you have an issue and seek guidance from their customer service representative chances are you will have to figure it out yourself. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Foundations makes Payroll corrections easy to accomplish and I also that you can create and customize your own reports. #### Cons Their customer service takes a long time to respond and their representatives are not very knowledgeable about all aspects of the program. #### Reasons for switching to FOUNDATION Our company was growing and we needed a program that could keep up. #### Vendor response Thank you for sharing this, Alicia. We’re glad the customizable reports and payroll corrections have been helpful, but we’re sorry to hear your experience with support and training hasn’t met expectations. We’re continually adding resources and enhancing team training to improve response times and product guidance. If you’re open to it, we’d appreciate the chance to review the issues you’ve encountered so we can help directly--a member of our team will be reaching out soon to get a better idea of your experience! Replied December 2025 --- ### Foundation great for new users - Overall rating: 5/5 - Reviewer: Sherri W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had an overall great experience with Foundation and would love to add on more features if I can get our team to try some new features. Monthly/Quarterly and Year End are made easier with Foundation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked the easiness of learning the basics to run our accounting for construction. The customer support is very quick to respond and answer any of my questions. The software allows me to easily manage our AIA invoicing with general contractors which makes billing and receiving in payments easy. #### Cons I haven't really found any cons - only that there is so much more the software can do then I am aware of this time without taking on some actual training courses. #### Vendor response Thank you for your kind words, Sherri! We're happy to hear FOUNDATION has made construction accounting and AIA billing easier for your team. It's also wonderful to know our support team has been there when you need them. Thanks for being part of the FOUNDATION family! Replied June 2026 --- ### K&R Review - Overall rating: 5/5 - Reviewer: Michael R. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Day to day operation works great and we have no complaints on our daily operations working out of Foundaiton. We are able to train any new hires quickly on how to use the major modules like accounts payable. We can also make Foundation work in a way and customize aspects of it that works for our company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Modules are easy to use and flow in a way that makes sense. The reports Foundaton gives you access to covers almost any information that you may need to pull. And if the report you need is not there, you can typically make a customized report for what you need. Customer support has a good response time of typically a few hours to a day depending on the severity of the issue. Talking with customer support is easy and helpful. #### Cons Updates to Foundation come on a regular basis, which is great, but sometimes the items your company are looking for to be updated are not addressed until later updates. The new year update (V26.0.0) was one that didn't come out until January 8th which included 2026 tax tables. I would have hoped was released prior to the start of 2026. Important updates like this should have priority to release on time. #### Vendor response Thank you for your review, Michael! We're glad to hear FOUNDATION's reporting capabilities, customization options, and customer support have helped support your day-to-day operations. We also appreciate your feedback regarding update timing and release schedules. Input like yours helps us continue improving the experience for our customers. Thank you for being a valued FOUNDATION user! Replied June 2026 --- ### Foundation is a little dated but is full of promise and has great support teams! - Overall rating: 4/5 - Reviewer: Bri J. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All in all I think Foundation is promising and has great customer support. It does need to strengthen it's training and resources, become more intuitive, and get a facelift. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros My favorite part of Foundation is their customer service, which is very responsive to user needs and helpful. I appreciate their one on one help and that they make it super easy to connect with a live person without hassle. They have always been super friendly and taken good care of us as well. Foundation is also a more affordable software than may others I have tried elsewhere. #### Cons I don't feel that the software is as intuitive and user-friendly as it could be. The help options within the system are dated, hard to search, and not user-friendly. Their training materials are also dated and need to be modernized with quick job aid reference guides and less 100+ page documents with too much text, not enough visuals, and way too much information overload. Their training definitely needs an overhaul. Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either. There's also a lot of features in Foundation that are dated and designed in a way that slows the user down. I've also found that there's a lot that I don't know is even in there, which is a bummer because unless you get a really strong customer service agent on the phone, you will likely never know about features, as not all of them dive as deep into support as I wish. #### Vendor response Thank you for the honest and detailed feedback, Bri. We’re glad our support team has been responsive and helpful, and we appreciate your thoughtful perspective on training resources and usability. Input like this is invaluable as we continue enhancing education, discoverability, and overall user experience across the platform. Replied January 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/product/419696-FOUNDATION/reviews/?page=2) --- FOUNDATION Reviews, Pros and Cons - 2026 Software Advice