--- title: "FOUNDATION Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FOUNDATION. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FOUNDATION is a good fit for you!" source_url: "https://www.softwareadvice.com/product/419696-FOUNDATION/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Accounting Software](https://www.softwareadvice.com/construction/accounting-job-costing-software-comparison/) / [FOUNDATION](https://www.softwareadvice.com/product/419696-FOUNDATION/) / FOUNDATION Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/419696-FOUNDATION/) Reviews [Alternatives](https://www.softwareadvice.com/product/419696-FOUNDATION/alternatives/) # FOUNDATION User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 425 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 242 reviews (57%) - 4 stars: 121 reviews (28%) - 3 stars: 35 reviews (8%) - 2 stars: 14 reviews (3%) - 1 star: 13 reviews (3%) ### Most mentioned pros - As a site development and underground utility contractor, we rely on accurate job costing, payroll tracking, equipment management, AP/AR, and project reporting, and Foundations helps keep everything organized in one place. - Foundation is a complete system for construction accounting with good processes for documenting contracts, change orders, pay applications, invoices, customer payments and subcontractor bills. - One of the biggest benefits is the ability to track labor, equipment, and job costs in real time, giving management better visibility into project performance and profitability. ### Most mentioned cons - The biggest limitation for us is foreign currency handling. If your company deals with Canadian vendors, international projects, or multi-currency transactions with any regularity, Foundation falls short in that area. - Be prepared to export everything to Excel and manipulate the data from there. While you will have access to large swaths of your data in the reporting tool, it takes time and experience to get anything meaningful and very little of it is presentation worthy. - Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either. ## FOUNDATION customer reviews Showing reviews 1-25 of 425 (page 1). ### Easy-to-Use Accounting with Flexible Reporting, but Limited Field Access - Overall rating: 4/5 - Reviewer: Linda M. - Verified reviewer: Yes - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered I use FOUNDATION to track job cost reports, subcontractor payments, and budgets. #### Pros I like being able to extract data for custom reports. I value Geni reports and invoice approvals by people in the field. FOUNDATION was much easier to use than Sage, and its technical support was very good. The FOUNDATION staff and technical support team also helped us implement it and were good. #### Cons I can’t share FOUNDATION with my field staff on iPads or mobile devices because we don’t have the Project HQ module. They can’t access FOUNDATION in the field to approve invoices or look at job cost reports. --- ### Interaction with Foundation Accounting Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Foundation daily. Tracking project progress via WIP report, viewing employee time, and completing monthly union reports are easily performed using Foundation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to access financial reports with little effort is very helpful. I find that customer support is always timely and questions/ issue(s) are resolved quickly. #### Cons I would like to see change orders made visible under the Maintenance-Jobs menu. It would make project cost and project tracking easier. #### Vendor response Thank you for the great review, Marguerite! We're glad FOUNDATION makes it easy to access financial reports, track project progress and manage your daily tasks. It's also great to hear our support team has been quick to help when questions come up. We appreciate your feedback on change order visibility! Replied November 2026 --- ### November 2, 2026 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Log a Call support desk has been very helpful at teaching what we should have already known, etc. We do wish we could control response time more. Knowing that someone will call back with 60 minutes, make it easier to express immediate need. I would even welcome a reply to a question by email. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Saves time on many every day tasks such as Payroll. The ability to reverse and void was a selling point for us when we had a demonstration at the Con Expo. Setting up the system and training was not bad if only we had the 6 cancelled sessions. #### Cons It took a while to get the hang of the difference from Explorer Eclipse. W were not too impressed by our main trainer. Because he could not attend the sessions on May 7, June 8, June 10, June 11, July 27 and Sept 14, due to personal reasons, our training was not as thorough as we would have liked. Thas was 12 hours of training missed which should/could have covered payroll more in depth instead of me having to call for how to pay taxes, etc I don't like having to remember to post everything. Couldn't the enter button work as well or pressing save. #### Vendor response Thank you for sharing your feedback, Ann! We're glad to hear FOUNDATION is saving you time and that our Log a Call support team has been helpful. We're sorry your training experience didn't meet expectations. We understand how important thorough training and timely support are, and will share this feedback with our team. Replied November 2026 --- ### Foundation for Construction Modules - They can work independently - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been good, they have a good response time when needing help, if you require immediate help they respond quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like this software for the construction industry, specifically that they are sold in separate modules and we were able to get started with Payroll first. Their onsite help to get you set up was great! Their updates to our tax tables and forms are timely. #### Cons Their Job cost module has a ways to go regarding their WIP schedule. the fact that some reports defaults cannot be saved. #### Vendor response Thank you for your thoughtful feedback, Lucia! We're glad FOUNDATION's construction-focused modules, timely tax updates and responsive support have made a positive difference. We also appreciate your comments about the WIP schedule and report settings. Feedback like yours helps us identify where we can continue to improve! Replied November 2026 --- ### Foundation! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. learned this software 7 years ago, and over the duration i have found there isnt anything it cannot do for your business needs!!! I am constantly learning new things and making new reports! we will never change to a different accounting software! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Foundation does it ALL! you can have one platform that handles everything seamlessly and accurate, from AP invoicing to Payroll, Union reporting, quarterly taxes, service call schedules etc. #### Cons sometimes things are too limited, but support is amazing at always coming out with new ways to complete tasks and update. #### Vendor response Thank you for the fantastic review, Amanda! We love hearing how FOUNDATION continues to support your business as your needs evolve. It's great to know you're still discovering new ways to put the software to work after seven years. We appreciate your loyalty! Replied November 2026 --- ### Customer Support & Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the 20 years I had excellent experience with Foundation and the support team. I have set up 2 companies over this time period. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is amazing. Especially with payroll module. Foundation is one of the few accountings software's that deals with Ohio city taxes correctly. Foundation overall is easy to use. #### Cons Mobile app you cannot see contracts. You cannot see all history for customers. Also, cannot create new customers. #### Vendor response Thank you for 20 years of trust, Pam! We're so glad you've had a great experience with FOUNDATION and our support team. It's great to hear the software has helped with your payroll needs, especially Ohio city taxes. We appreciate you! Replied October 2026 --- ### I'm a Foundation Fan! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience using Foundation. I am always interested in the new products and services that we can incorporate to make our accounting department more efficient. We just added HRHQ and I love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is intuitive and is easy to use. But I must rate the Customer Service teams as excellent, as I sometimes get myself into a pickle. They always figure out my problem and get it corrected. #### Cons Limited access to user logs. I sometimes need to find out who made a change to my company information. I can never find out. User reports would be great. #### Vendor response Thanks for being a FOUNDATION fan, Margo! We're glad our support team is always there to get you out of a pickle, and it's great to hear you're enjoying hrHQ, too! We appreciate your feedback on user logs and will share it with our team. Replied October 2026 --- ### Foundation Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with foundation is great. It is easy to run reports. there is a lot of links that help you easily investigate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is always super fast, it is easy to submit a ticket and issues are always getting resolved in a timely manner. #### Cons The least thing I like about foundation is the ease of fixing a mistake. There is a lot of steps and processes to fix simple mistakes. #### Vendor response Thank you for the great review, Brittany! We're glad our support team is quick to help and that FOUNDATION makes running reports and finding information easy. We appreciate your feedback on correcting mistakes and will share it with our team! Replied October 2026 --- ### What is there not to like about Foundation? - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been in this industry for about 8 years now and Foundation just makes everything a little easier. I feel like everything I need is within reach with Foundation. I have never had a issue that couldn't be solved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love if I don't know how to do something, or find a certain report, that all I have to do is log a call and someone will get back to me so quickly. Foundation makes payroll and paying invoices so easy also. It is so nice to have a system that works perfectly for everything I need. #### Cons I don't think there is anything that I don't like about foundation. I feel like every issue or problem I have had is solved with a phone call. #### Vendor response Thank you for the fantastic review, Jodi! We're thrilled to hear that FOUNDATION makes payroll, invoicing and finding the reports you need easier. It's great to know our support team has been there to help whenever questions come up. We appreciate your feedback and are glad FOUNDATION is making your workday a little easier! Replied October 2026 --- ### Foundation software is for everyone! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using this for about 2 years. It has been a great step up but not something that is too overwhelming. It allows for better reports, better WIP schedules, and an easier process. We love using Foundation. I have also attended a few online classes and the Foundation COllege last year in San Antonio. It was full of great tools and allows for customers to use the software to a higher level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When I have a problem, I get an answer fast. I talk to someone based in the US & they are helpful. They get back to you fast. If they cannot get you an answer then, they will get back to you. You are never let without an answer. #### Cons If an error is made there are too many steps to correct the error, like many accounting programs. FOr example, you cannot just go into an invoice and add a PO that you missed, you have to reverse the invoice to make that correction. Which then results in a new INV#. Not a big issues but can cause issues later one with Customers using the wrong INV#. #### Vendor response Thank you, Chelsea, for the great review! We’re glad to hear our support team provides fast, helpful answers and that FOUNDATION has helped improve your reporting, WIP schedules, and overall processes. We also appreciate your feedback on the steps involved in correcting invoices and are happy to hear our online classes and FOUNDATION College have helped you get more out of the software. Replied October 2026 --- ### Foundations Review - Overall rating: 2/5 - Reviewer: Kylinn R. - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Personal experience, I would give Foundations a 3 out of 10. There is so much potential with this system, but I don't feel they gave very detailed training and could really use help with setting up report. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I would continue to say the employees who use foundations on a daily basis are still not quite impressed. If I had to give one positive it would the rollback process once something has been posted. #### Cons Still a few things we are not impressed with is the wait time on customer service calls, unexpected software crashes and really sucks when you are working on a task and it wasn't saved, Unit Billings process could be shortened by ALOT. --- ### Foundation Hosted Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Foundation is a great accounting software especially for the contractor and construction industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The detailed features for job costing to appropriately allocate all costs based on the type, area, job, etc. #### Cons Not being able to create custom reports outside of the job costing module. Would like to see more custom reporting options for other modules. #### Vendor response Thank you, Hannah, for the great review! We’re glad to hear FOUNDATION provides the detailed job costing capabilities you need and that you find it to be a great accounting solution for the construction industry. We also appreciate your feedback on expanding custom reporting options across other modules. Replied September 2026 --- ### Great product. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product and tool. All aspects are as they should and work great. Except for the updating which I wish Foundation would fix. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and scalability. Reports are easily ran and the output always looks great. Automatic backups are also a plus. #### Cons Updating Foundation has always been an issue. Instead of automatic updates, manual updates are used and always a pain. --- ### Built for Construction, Trusted for Public Works - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered This software has genuinely simplified how we run our public works projects. It's reliable, tailored to the construction industry, and has become a tool we depend on daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros **Foundation Software Review** ★★★★★ 5/5 Foundation Software has been a great fit for our public works construction business. Certified payroll reporting is a standout — it saves us hours on prevailing wage compliance for government contracts. Job costing is detailed and real-time, helping us stay on budget across multiple projects. The payroll module handles union rates and varying wage determinations with ease, and their support team actually understands construction, not just generic accounting. Highly recommend for any contractor working on public works projects. #### Cons The only downside for us has been the time difference when reaching out to support — since we're not on the same schedule, it can mean waiting a bit longer for a response. Still, overall it's been a solid tool and one I'd recommend to contractors working on public works projects. #### Vendor response Thank you for the fantastic review, Angie! We're thrilled to hear FOUNDATION has helped simplify your public works projects and that features like certified payroll, job costing, and payroll have made a difference for your business. We appreciate your feedback on support availability as well, and we're grateful to have you as part of the FOUNDATION family! Replied August 2026 --- ### Foundation Software moved to Cloud Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Foundation Software for nearly 10 years now, it is a good alternative for construction specific small or medium businesses. Unless software is custom designed, which is usually cost prohibitive for a smaller operation, specific construction issues like union pay and WIP calculations can usually not be addressed with a standard accounting software package. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Union payroll processing, certified payroll and EEO reporting options, construction cost accounting and WIP Moving to the hosted (cloud) option has improved performance of our systems and eliminated the need to "update" our server and workstations manually #### Cons I do wish foundation would allow for a better audit trail reporting, for both transactions and changes in maintenance records. #### Vendor response Thank you, Sabine, for the great review! We’re glad to hear FOUNDATION’s construction-specific features, including union payroll, certified payroll, EEO reporting, cost accounting, and WIP, have been valuable to your team. We’re also happy to hear moving to the hosted option improved system performance and eliminated the need for manual server and workstation updates. Replied October 2026 --- ### Foundation Software for Civil Construction Companyh - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation Software for Construction has worked good enough for us over the past almost eight years. I think we will eventually outgrow it and need an ERP with more capabilities and automation built in. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Foundation Software for Construction is good at prevailing wage payroll and certified payroll reports. #### Cons I wish we could do detailed purchase orders in Foundation for more detailed accounts payable and job costing. I also wish we could have bank feeds connected and automated account reconciliations. #### Vendor response Thank you, Makayla, for sharing your feedback! We’re glad to hear FOUNDATION has served your team well over the past eight years, particularly with prevailing wage payroll and certified payroll reporting. We also appreciate your feedback on purchase orders, bank feeds, and automated reconciliations as we continue looking for ways to improve the experience. Replied September 2026 --- ### Foundation review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent customer service and software allows for better cost tracking with unions involved. The customer service has always been quick to act. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for setting up unions. They are truly the construction standard for union payroll and reporting. #### Cons The reports could use some tweaking and refinement. Report writer is a little difficult to use at times depending on what you are trying to do. #### Vendor response Thank you, Tobias, for the great review! We’re glad to hear FOUNDATION has helped with union setup, payroll and cost tracking, and that our customer service team has consistently provided quick support. We also appreciate your feedback on the reporting tools and will share it with our team. Replied September 2026 --- ### I love Foundation! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. They are always willing to help me and resolve any issue I have. Their data management is very thorough and great at keeping our business financial data organized. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the full service experience for managing my company's financial tasks. A/P, A/R, Job Costing, Payroll are the services I utilize most. They also have fantastic customer service and education. #### Cons I don't like that the Foundation Connect sometimes takes a while to respond. I also do not like the format they use to make the actual invoices/statements designs in the Data Genies. It's a little outdated and difficult to use. #### Vendor response Thank you, Melissa, for the great review! We’re glad to hear FOUNDATION helps you manage your financial tasks in one place and that you’ve had such positive experiences with our customer service and education teams. We also appreciate your feedback on FOUNDATION Connect and Data Genie, and we’re happy to know our team is always willing to help resolve any issues. Replied September 2026 --- ### Worth the money! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a good experience with Foundation. Customer service is always helpful. Online access to Foundation client allows us to search for FAQ's to help immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use several modules of Foundation Software. The Unit Price Bid Module is the best in my opinion with WorkMax coming in 2nd. This software is Perfect for the construction industry. #### Cons We are cloud based and we are logged out several times during the day. This interrupts our daily usage of the software. There is not a rhyme or reason to the times we are logged out automatically. #### Vendor response Thank you, Dena, for the great review! We’re glad to hear FOUNDATION’s Unit Price Bid Module and WorkMax have been valuable to your team and that you find the software well suited for the construction industry. We also appreciate your feedback about being logged out during the day and are happy to hear our Customer Service team and online resources have been helpful. Replied October 2026 --- ### Foundation Software Review - Overall rating: 4/5 - Reviewer: Laura L. - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Foundation was difficult to train on at first and took me a while to figure out how to find the information that I needed. Now that I've used it for a couple of years, I better understand how to navigate the program, though I think the system is a little clunky. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Log-a-call is a quick and easy way to get timely assistance from customer service; everyone I have worked with has been very helpful. When we have had problems with WorkMax and the HQ systems, there is almost always someone who is willing to put in the time to help us find our way through any given issue. #### Cons Very often the system seems buggy, and that goes for Foundation proper and then also the HQ and WorkMax offshoots, and the system is not overly intuitive. #### Vendor response Thank you for sharing your experience, Laura! We're happy to hear our support team has been helpful whenever you've needed assistance. We appreciate your feedback regarding usability and system performance, and we'll pass your comments along to our team. Thank you for being a FOUNDATION customer! Replied June 2026 --- ### Foundations Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it, the cost keeps going up and now everything is an add on. But I like that it offers a lot of different components like the pr taxes and w2 filings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it was easy to learn and use. The support team are great and the online help by topics are really good. I also know that if I do need help, I can have Support help me, support is the key, they get back to me very fast! I like how some support people really know what they're doing in Foundations and have knowledge in taxes and construction accounting. It's helpful!!! #### Cons Trying to make custom reports, not having a lot of different elements to create a report. Not being able to reprint some of payroll reports. #### Vendor response Thank you for the thoughtful review, Joy! We’re glad Foundation has been easy to learn and that our support team’s construction and tax expertise has been helpful. We appreciate your feedback on reporting flexibility and will continue investing in enhancements while expanding components that support construction-specific needs. Replied January 2026 --- ### Office Manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love using Foundation! The software is not hard to learn, and customer service is always there to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Foundation is very user friendly, and the customer service is top notch! It keeps all of our accounting straight with one software. You can scan documents into Foundation for employee files, billings, payments. So all you have to do is go to one place to look for everything. #### Cons There are some simple thing I wish I could do in Foundation. I would love to open a job and go to the next without having to close the job. A service profitability report would be nice for a service side. Like I said it is minor things. #### Vendor response Beth, thank you for sharing your experience. We’re glad Foundation has helped keep your accounting, documents, and employee records organized in one place, and that our support team has been helpful along the way. We appreciate your feedback on smaller feature enhancements and are grateful you chose Foundation. Replied January 2026 --- ### Excellent Solution for Goldilocks Sized Construction Companies - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Implementation leadership we worked with ([sensitive content hidden]) is an A+ team player who understands the dynamics of change-management theory, along with enough accounting and technical skill to master the transition. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Well-designed for construction industry company in the Goldilocks range of size - too many are either for small businesses (not properly job-costing, can't handle multi-union payroll) or for large corporations (where I'd need to triple my staff just for the data entry). Foundation has a great niche in between. #### Cons Some of the more "modern" features are gatekept in their ProjectHQ separate module - would be nice to see these not only integrated from a price perspective, but overall into the functionality of the system and not a separate entry. #### Vendor response Thanks, Jeff. We’re pleased Foundation fits that “just right” space for construction companies needing robust job costing without unnecessary overhead. We appreciate your thoughtful perspective on functionality and implementation. Replied January 2026 --- ### Manager Accounts - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most is the ease of use, the ability to create customized reports with Data Genie, and the efficiency of customer support. #### Cons What I find challenging is that when we use custom formats, uploading them into the system and managing them is not as straightforward as using our standard lien releases or change order forms. #### Vendor response Stephany, thank you for your thoughtful feedback! We’re glad Data Genie, job costing visibility and our support team continue to deliver value. We’re always working to enhance document management and custom form workflows. We appreciate your partnership and insights. Replied February 2026 --- ### Foundations Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Features that are easy to access and the overall guidance and help has been so tremendous. Our Company enjoys this specific software over many others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Foundations has a great support team. If we need guidance for anything with the software or have any question they are fast to respond and happy to help us. It is easy to use and the webinar videos help tremendously. Documents are easy to access and track with the help of Foundations. #### Cons I am still on the learning curve so far I don't have anything that is my least favorite. I will continue to learn more and grow with this software and possibly in the future could have helpful remarks. #### Vendor response Brittany, thank you for the wonderful review! We're glad to hear our support team, webinars, and document tools have made your experience smooth as you learn the system. We appreciate you choosing FOUNDATION and look forward to supporting you as you continue to grow with the software. Replied December 2025 ---