# Qualifacts Insync Software Reviews, Demo & Pricing - 2026 > Review of Qualifacts Insync Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/421013-InSync-EMR --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Qualifacts Insync Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/)[Alternatives](https://www.softwareadvice.com/product/421013-InSync-EMR/alternatives/) # Qualifacts Insync 2026: Benefits, Features & Pricing Wondering if Qualifacts Insync is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Qualifacts Insync 4.5 [(392)](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/) Pricing Starting at $75.00 per month ### About Qualifacts Insync Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and productivity by seamlessly integrating features such as e-prescription, eMAR, automated claims management, ASAM, and more. Tailored specifically for small and mid-market organizations, InSync is designed for scalability, allowing businesses to incorporate additional add-ons as needed. Its flexibility extends to customization, ensuring alignment with your organization's unique requirements, spanning from patient engagement to clinical workflow and billing. InSync simplifies billing processes through automation, utilizing a robust rules engine to alleviate the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes are carried through the entire billing journey, mitigating revenue loss and optimizing claim success rates. Wondering if Qualifacts Insync is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Qualifacts Insync User Interface ## Popular Qualifacts Insync Alternatives Main Product Qualifacts Insync 4.5 [(392)](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/) Ratings Breakdown - 4.21Ease of use - 4.32Value for money - 4.57Customer support - 4.39Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Valant EHR Suite](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/) 4.1 [(338)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 3.97Value for money - 4.08Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1368)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/) 4.7 [(829)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.74Value for money - 4.88Customer support - 4.52Functionality Pricing Starting at $49.95 per month Get Price ## Qualifacts Insync Pros and Cons We analyzed 392 verified reviews for Qualifacts Insync to find out what actual users really think. Select to learn more Intuitive Navigation And Workflow Navigating Qualifacts Insync is straightforward, with a user-friendly interface and clear layout. Most users find it easy to learn and operate, even those with limited tech experience. Helpful guides and responsive support make daily tasks and office management more efficient, reducing the time spent on routine processes. Comprehensive Onboarding Support Training with Qualifacts Insync is thorough, with hands-on guidance from knowledgeable trainers and implementation specialists. Users benefit from organized onboarding, in-person and remote sessions, and ongoing support, which helps staff of varying tech skill levels become comfortable and confident using the system. Tailored Workflows And Flexibility Qualifacts Insync offers extensive customization, allowing practices to adapt forms, templates, and workflows to their specific needs. Users appreciate the ability to personalize features for different departments and provider roles, making the system highly adaptable for unique clinical and administrative requirements. Slow System Response Times Performance and speed are common concerns with Qualifacts Insync. Users experience delays in page loading, frequent freezing, and slow navigation, which disrupts workflow and increases time spent on tasks. These issues can affect charting, billing, and onboarding, making daily operations less efficient. Implementation And Support Challenges Users report difficulties with client support, especially after initial onboarding. Issues include slow response times, frequent changes in account managers, and challenges with third-party integrations. Some features, like client portal setup and identity verification, are limited, leading to frustration during troubleshooting and daily operations. ## Qualifacts Insync Pricing and Plans Starting price: $75.00 per month Free Trial Free Version Core EHR Pricing $75.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Qualifacts Insync Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Qualifacts Insync Access Controls/Permissions Accounting Activity Dashboard Activity Tracking Admissions Management Alerts/Notifications Annotations Appointment Management Appointment Scheduling Assessment Management Audit Trail Automated Scheduling Automatic Transcription Bed Management Billing & Invoicing Booking Management Calendar Management Calendar Sync Cancellation Tracking Care Plan Management Case Notes Charting Chat/Messaging Claims Scrubbing Client Database Client Portal Code & Charge Entry Coding Assistance Compliance Management Confirmations/Reminders Credit Card Processing Customer Database Customizable Branding Customizable Dashboard Customizable Forms Customizable Reports Customizable Templates Customizable Tests Data Import/Export Data Security Diagnostic Reports Digital Signature Discharge Management Documentation Management Document Management Document Storage Document Templates Drag & Drop Drug Reference Database Dunning Management EDI Electronic Payments Electronic Prior Authorization Electronic Signature Email Marketing Email Reminders Employee Management EMR/EHR EPCS Compliant Exercise Library Faculty/Staff Management Family History Tracking File Sharing Financial Management For Family Medicine For Group Therapy For Medical Purposes For Mental/Behavioral Health Forms Management Formulary Management For Physical Therapy For Primary Care For Psychiatrists For Substance Abuse Therapy Growth Charts Healthcare Compliance HIPAA Compliant Historical Reporting Imaging and X-rays Immunization & Allergy Tracking Income/Expense Tracking Initial Assessments In-Patient Management Insurance Eligibility Verification Insurance Management Intake Management Inventory Management Invoice History Invoice Management Lab Order Management Meaningful Use Certified Medication Alerts/Warnings Medication History Medication Management Messaging Mobile Access Mobile Alerts Monitoring Multi-Location Multi-Physician Multi-Provider Practice No-Show Tracking Notes Management On Call Scheduling ONC-ATCB Certified One-to-One Messaging Online Booking Online Forms Online Intake Forms Online Refills Onsite Registration Outcome Assessment Tools Patient Communications Patient Database Patient Engagement Patient Flow Management Patient Intake Patient Monitoring Patient Records Management Payment Collection Payment Processing Physician Management Physician Scheduling Practice Management Predictive Analytics Prescription Cancellation Prescription Management Prescription Renewal Pricing Data Progress Notes Progress Tracking Quotes/Estimates Real-Time Data Real-Time Notifications Real-Time Reporting Records Management Recurring Appointments Referral Management Referral Tracking Registration Management Reminders Remittance Advice Remote Treatment Planning Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Search/Filter Secure Data Storage Self Check-In/Check-Out Self Service Portal Session Notes SMS Messaging SMS Reminders SOAP notes Staff Management Surveys & Feedback Task Management Task Scheduling Telemedicine Template Management Therapy Notes Third-Party Integration Third-Party Integrations To-Do List Treatment Planning Video Conferencing Virtual Waiting Room Vitals Tracking Voice Recognition Workflow Management ## Qualifacts Insync Integrations Zoom Workplace Integration rated 4.7 from 10 reviews ## Qualifacts Insync User Reviews Overall Rating 4.5 Ratings Breakdown 5 65% 4 27% 3 5% 2 1% 1 2% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.6 Functionality 4.4 Muhammad R. Verified reviewer Hospital & Health Care 10000+ employees Used daily for free trial Review source Reviewed April 2024 Happy customer 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: Great look, easy to use and wide range of customisation options. Cons: Unable to download patients entire chart at once and also lack of bulk action when performing tasks. Read More HA Hayleigh A. Verified reviewer Alternative Medicine 11-50 employees Used daily for less than 12 months Review source Reviewed August 2025 It Grows On You 4 Overall, the system works well for me a clinician seeing pediatric psychiatry patients with various prescriptions, labs, and parent messages. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Insync grew on me overtime. I appreciated the patient refill reminders and the messaging system. We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us. The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP. Cons: The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time. There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling. Reasons for switching to Qualifacts Insync Integrating all providers at our clinic onto one system and having labs/erx integration. Read More TM Tonya M. Mental Health Care 2-10 employees Used daily for less than 2 years Review source Reviewed October 2017 InSync is awesome! 4 Previously 5 Try InSync out. You won't regret it. It will make your practice run smoothly and their customer support team is always available to help with any questions or needs that you might have. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The ease of use. I am able to do everything I need to do to run my office efficiently all in one easy to use program. They are always looking for ways to make improvements to make my job better! Cons: I would like an easier way to find patient balances and co pays and balances when I am scheduling their appointments (less steps) but it isn't really a con. Honestly couldn't come up with one other than that Read More CB Celeste B. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed March 2026 Billing and payroll errors. 1 We knew right away that their company was not organized or equipped for creating a personalized system for us. We launched when our billing system wasn’t even set up due to the error of the Trainer. I tried to negotiate to get out of the contract and they told me they would charge me $70,000 and I would have to litigate in Florida. I tried on countless phone calls to try to get the upper executives to understand what wasn’t working into work with them, and found out a year and a half then from one of the employees that they had five people in charge of 3000 accounts. Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt like it was never ending. We have pages of glitches and errors that are impacted our payroll and our insurance billing. I don’t normally write negative reviews, but feel the need to warn other people about this company and system. Ratings Breakdown 1 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: Some of the support staff were exceptional. The integrated note system was helpful. I can't say much else because it truly was a terrible experience. Cons: Cost my businesses thousands in extra expenses and a huge stressor for my staff. I can't express the amount of stress it caused my staff and myself. Reasons for switching to Qualifacts Insync To handle multiple states and time zones Read More JH Josh H. Verified reviewer Mental Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed December 2024 Best EHR for Behavioral Health 5 We have LOVE using Qualifacts InSync. The meet all the marks from clinical, administrative, RCM, and integrations. They are continuing to add new features and tools every quarter. I have previously used TheraNest, Valant, TherapyNotes, and Lauris. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly, widely customizable, extensive features and tools. Cons: Some parts are super technical which require more research and support from their tech team. Reasons for choosing Qualifacts Insync Pricing and ease of use for the providers, admin, and clients. Reasons for switching to Qualifacts Insync More robust features, configuration, and patient resources. Read More TR Teri R. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed November 2024 Can be Complex and Help is not Immediate-Lack of Personal Support 3 The software is easy to use if you stick with only the basic features, but when it comes to need to use more advanced features or configurations, it is super confusing. The Resource Center is not great it's frustrating when trying to "guess" how something might be worded in order to search. If no help there, I go to the support and try searching. Most of the time I have to enter a ticket. Finding an answer can be days later. Support personnel are usually very good at helping, although sometimes there is a language barrier. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: The training was extensive and seemed very helpful, giving us the feeling that things were going to go smoothly. There are many reporting features that we need. Cons: After implementation we felt lost. Support was no longer a phone call away. It's as if we got off a cruise ship in the middle of the ocean, landing on a deserted island. Reasons for switching to Qualifacts Insync Providers did not like the way clinical notes/encounter notes worked-we never really got what we wanted from the company. Reports were difficult to compile. Read More MF Michael F. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed November 2024 some good some bad 3 9 months of a steep learning curve - and it is getting better but we have a long way to go Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: it has amazing capabilities and it does help us deal with some big issues Cons: the interface is clunky and slow and not intuitive - it does not integrate well with other software Reasons for choosing Qualifacts Insync Better billing system and by a recommendation from a colleague Reasons for switching to Qualifacts Insync had more employees and thought this would be better and easier to use Read More DA David A. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed December 2024 Clinic Director and FNP-C 5 Overall we have been very pleased with InSync. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: It is easy to learn the system and navigate. Cons: Our billers have had some hiccups learning the system. Reasons for choosing Qualifacts Insync Price and product functionality in the mental health realm. Reasons for switching to Qualifacts Insync Raintree was stopping support for the product we were using and it was not working well for us in the first place. Read More JW Jessy W. Verified reviewer Mental Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed November 2024 With Insync, our practice can continue to grow at an exponential rate with the confidence of knowing our EHR will continue to grow with us! 5 We are happy with this EHR platform so far. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: This is such a robust system! The support team is fast to respond and resolve any issues or provide assistance with configurations when needed. I love that we are finally using an EHR that requires little to no workarounds to get the job done! Cons: I would love to see the University separate Administrative, Configurations, and user workflows to allow for more efficient training of new users who have no need to know certain aspects of the EHR. I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc.. Reasons for switching to Qualifacts Insync the notorious "circle of death" and ridiculous amounts of workarounds in place to use that system were out of this world! Read More Michelle D. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed October 2020 This application has the potential to be great with a massive overhaul 4 Overall, I believe this application has the potential to be really good though it needs a rather substantial overhaul to be fully brought into the 21st century. For an application that hasn’t been around a decade, some of the features are quite dated and there is zero transparency on suggestions for application modifications and seemingly zero quality control. I firmly believe that many of this platforms limitations is the result of skill (or lack thereof) of the developers as many much older EMRs have the basic functions that InSynch lacks. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: You can add your own forms and documents. (Although said custom document seem to exist pretty much as stand alone documents. There is no way to inject otherwise populate data already within InSynch into said forms thereby requiring lots of manual typing of duplicative data). Cons: This application has NO test environment. This means when you Go Live and as you continually onboard new staff, you will be playing around in your live system. This matters because there is no way to delete anything in this platform, not even as an administrator. The application is exceptionally slow. There is no global autosave feature which means that there is a huge possibility of loosing data. Pages take a long time loading. The calendar needs a massive overhaul as it is very dated and rather limited. Providers cannot individually set their availability. Availability is limited to the agency hours and no appointments can be set outside of this without resorting to all sort of antics. Client documents must be added one at a time. Actually, very little can be completed in this application in bulk, which is very frustrating and time consuming. Moreover, you cannot download a clients entire chart at once. Each document must be downloaded one at at time which is unnecessarily laborious. Read More Showing 1 - 10 of 392 Reviews [See All Reviews](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/) ## Qualifacts Insync Popular Comparisons [EHRYourWay vs Qualifacts Insync](https://www.softwareadvice.com/compare/3789-ehryourway/vs/421013-InSync-EMR/)[RXNT vs Qualifacts Insync](https://www.softwareadvice.com/compare/26627-rxnt-emr/vs/421013-InSync-EMR/)[Valant EHR Suite vs Qualifacts Insync](https://www.softwareadvice.com/compare/1069-valant-psychiatric-emr/vs/421013-InSync-EMR/)[Tebra vs Qualifacts Insync](https://www.softwareadvice.com/compare/1329-kareo/vs/421013-InSync-EMR/)[CounSol.com vs Qualifacts Insync](https://www.softwareadvice.com/compare/33059-counsol/vs/421013-InSync-EMR/)[athenaOne vs Qualifacts Insync](https://www.softwareadvice.com/compare/1106-athenacollector-athenaclinicals/vs/421013-InSync-EMR/)[AdvancedMD EHR vs Qualifacts Insync](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/421013-InSync-EMR/)[TherapyNotes, LLC vs Qualifacts Insync](https://www.softwareadvice.com/compare/5615-therapynotes/vs/421013-InSync-EMR/)[Kipu vs Qualifacts Insync](https://www.softwareadvice.com/compare/3226-kipu/vs/421013-InSync-EMR/)[DrChrono vs Qualifacts Insync](https://www.softwareadvice.com/compare/131146-drchrono/vs/421013-InSync-EMR/)[TheraNest vs Qualifacts Insync](https://www.softwareadvice.com/compare/390303-theranest/vs/421013-InSync-EMR/) [Compare All Alternatives](https://www.softwareadvice.com/product/421013-InSync-EMR/alternatives/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **206** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **198** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **188** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **131** times Stuck Between Options? 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