# Helix Software Reviews, Demo & Pricing - 2026 > Review of Helix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/421920-Helix --- [Home](https://www.softwareadvice.com/) / [Retail Management Systems Software](https://www.softwareadvice.com/retail/retail-management-comparison/) / Helix Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Helix 2026: Benefits, Features & Pricing Wondering if Helix is right for your organization? Our Retail Management Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Helix 4.7 [(7)](https://www.softwareadvice.com/product/421920-Helix/#reviews) Pricing Starting at $39.00 per month ### About Helix Helix Retail is a retail management solution designed for multi-branch and department store retailers including flooring, appliances, furniture, bikes, beds, jewellery any other high-value or specialized products. Minimum 20 terminal system US $ 756 per month (Equivalent to US $ 46 terminal) The system is optimized to empower professional retailers with the tools they need to maximize sales, inventory, and margin control. Helix's powerful Windows environment is fast, presents a higher level of detail than web-based systems, and allows customization of views to suit the way you work. Helix web apps for phones and tablets are optimized for closing sales on the sales floor, customers signing for pickups and deliveries. Customer relationship management is built into the sales order and invoice systems automatically prompting follow-ups on the staff member's dashboard and communicating payments made and goods received on their sales. The dashboard system ensures that quotes and incomplete sales are followed up so that customer agreements are met resulting in improved customer ratings. Team leaders and managers can review, re-allocate and follow up teams members dashboards when t... hey are away. Helix sales include options for rapid bar code scanning cash and carry businesses. Sales orders for flooring, furniture, and commercial customers and customer backorder sales for appliance stores. Helix handles flooring samples, measures, and quotations. Accepted quotes convert into customer orders, purchase orders can be automatically created from purchase orders from sales orders or via bulk and replenishment ordering. Staff can be motivated to achieve sales budgets using target margin% or gross margin budgets based on 'Floor Cost' or 'Actual Cost'. Helix inventory control methods can be chosen to best suit the type and cost of a product. Serial tracking for high-value appliances, batch tracking for floor coverings and medium-value appliances, and ordinary stock for low-value items and parts. Owners appreciate the 'process framework' that makes it easier to get new staff running and ensure that the agreed process is followed with maximum control and minimum mistakes. ‘One version of the truth’ reporting and accountability have proved to be keys to Helix's success. Owners and managers want to agree on profit dollar or sales $ budgets and minimum margin percentages with staff and hold them to account. Many systems can’t handle this requirement because exceptions, average costing, and other issues compromise the data. Helix ensures that daily reporting adds up to weekly, monthly, and annual without exception no matter whether you are looking at stock, salesperson, commission, supplier, or debtors reporting. As one of our customers said when they first moved to Helix. “At last, a system I can trust” Multibranch, live inventory management is ideal for high-value retailing and makes it easy to set up Satellite stores with only sales and no admin staff. A single invoice can include products from multiple branches and warehouses with sold labels automatically printed in the remote branches. Each branch can be accounted for as a separate accounting entity which makes Helix ideal for businesses sharing the same resources such as franchises. Helix's unique customer backorder system is effectively a sophisticated negative stock system that allows ‘customer backorders’ to be separately managed and accounted for so that the sale can be invoiced on the day, an individual or bulk order created and linked and the goods matched to the customer invoice, sold label printed and the customer sent an SMS text message the goods are received. Wondering if Helix is right for your organization? Our Retail Management Systems Software selection experts can help you in 15 minutes or less. ## Helix User Interface ## Popular Helix Alternatives Main Product Helix 4.7 [(7)](https://www.softwareadvice.com/product/421920-Helix/#reviews) Ratings Breakdown - 4.71Ease of use - 4.57Value for money - 5.0Customer support - 4.57Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Alterdata Shop](https://www.softwareadvice.com/retail/alterdata-shop-profile/) 4.6 [(85)](https://www.softwareadvice.com/retail/alterdata-shop-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26462)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [eposbuddy](https://www.softwareadvice.com/retail/eposbuddy-profile/) 4.8 [(66)](https://www.softwareadvice.com/retail/eposbuddy-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.56Value for money - 4.63Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Kladi](https://www.softwareadvice.com/retail/kladi-profile/) 5.0 [(12)](https://www.softwareadvice.com/retail/kladi-profile/reviews/) Ratings Breakdown - 5.0Ease of use - 4.92Value for money - 4.92Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Shopify POS](https://www.softwareadvice.com/retail/shopify-pos-profile/) 4.6 [(241)](https://www.softwareadvice.com/retail/shopify-pos-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $5.00 per month Get Price ## Helix Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Standard Plan Helix Subscription (20+ Users Example) $39.00 per user, per month No plan information available Enterprise Plan Helix Subscription $49.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Helix Features - Popular features found in Retail Management Systems Accounting Integration CRM eCommerce Management Employee Management Loyalty Program Merchandise Management Multi-Location Order Management Purchase Order Management Reporting/Analytics Retail Inventory Management Returns Management - More features of Helix Activity Dashboard Alerts/Notifications API Barcode Recognition Barcode/Ticket Scanning Barcoding/RFID Billing & Invoicing Cash Management Commission Management Cost Tracking Credit Card Processing Customer Database Customer History Customizable Fields Customizable Reports Data Import/Export Data Synchronization Discount Management Electronic Payments Electronic Signature Email Marketing For Retail Gift Card Management Inventory Management Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Item Management Mail Order Multi-Channel Management Order Processing Order Tracking Payment Processing Point of Sale (POS) Price/Margin Management Pricing Management Product Catalog Promotions Management Purchasing & Receiving Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Receipt Management Reorder Management Reporting & Statistics Retail Management Returns Tracking Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Search/Filter Serial Number Tracking Shipping Management SKU/UPC Codes Stock Management Supplier Management Third-Party Integrations Touch Screen Transaction History Warehouse Management ## Helix Integrations Xero Integration rated undefined from -1 review ## Helix User Reviews Overall Rating 4.7 Ratings Breakdown 5 71% 4 29% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 5.0 Functionality 4.6 Have you used Helix and would like to share your experience with others? BW Bevan W. Verified reviewer Construction 2-10 employees Used daily for less than 12 months Reviewed May 2025 Highly recommend Helix 4 My overall experience with Helix has been a very positive one. Moving to or adopting new software is always hard, and they offer a lot of support to get their customers up and running. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The customer support offered by the Helix team is a highlight, and they don't rest on their laurels - they are open to suggestions and improvements and are always working to improve the system. The inventory system has saved us time and money and given us much more transparency on stock and products going in and out of our warehouse, and the point of sale payment integration is already saving us time. The Helix team also has training videos and a searchable process doc that aids in the training process, which was incredibly helpful to us in the first few months, and if all else fails, they are more than happy to help remotely and over the phone. Cons: The quotation setup is a little clunky and is missing some features offered by competitors. I have suggested some improvements to this, some of which have already been implemented. Reasons for choosing Helix Helix's inventory and retail management clinched the deal for us. Read More jc jamie c. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Reviewed May 2024 Best POS system I have used. 5 Over all it has been a great experience to find a POS system that is easy for staff to use, yet gives admins and reporters the depth you need to make a detailed analysis on the business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to learn all of the basics but has lots of depth when you need it. Cons: We run remote server currently so sometimes it can be a bit slow on our end, but only because we don't have a dedicated server. Reasons for choosing Helix Better system in our eyes with more local support and always being upgraded/updated with new features. Reasons for switching to Helix Upgraded POS system to handle the more advanced tasks we required for our business. Read More GS Grant S. Verified reviewer Construction 2-10 employees Used daily for less than 2 years Reviewed June 2024 Helix POS System 5 Excellent overall experience. Quite a bit to set up but we received heaps of support and has reduced our need for extra staffing. Superb all round product with great reporting for both staff and admin. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like how we now have everything in one place, sampling, quotes, installation diary to invoicing. It is very user friendly, has great reporting in place. There are continuous upgrades being done and the guys do listen to upgrade requests. Cons: The names of some items are not practical but you soon learn them so not a major issue. Reasons for switching to Helix Workflowmax was changing brands and we needed to upgrade to more comprehensive system Read More SC Sue C. Verified reviewer Furniture 2-10 employees Used daily for more than 2 years Reviewed May 2024 Helix POS and inventory system 4 overall Helis has been a great system to use for POS , inventory and reports. The windows based system is easy to navigate for sales staff and back office staff and provides a clear and accurate inventory control also. the support from Excellent software has been fantastic. We highly recommend Helix as a POS system. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We have used Retail plus (previous version of Helix) since opening our business in 2006. We upgraded to Helix 2 years ago and have found it a great system to use for our furniture retail business for sales process, stock inventory and accounting/back office reporting etc . The windows based system is easy to navigate and customise to your needs. The Team at excellent software provide fantastic back up and support. Cons: Initially it was difficult to attach external documents to emails being sent from helix but this has now been fixed. Reasons for choosing Helix UPgrading to Helix provided a much easier to manage system with many more benefits than the previous retail plus system. We have had a great relationship with Excellent software over the past 18 years and they have always provided a great product and great service . Read More DV Daniel V. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Reviewed June 2024 Helix POS System 5 Overall we have had a great working relationship over many decades. They are always interested in whats best for our business and we can always rely on the integrity and reliability of our POS system. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The ability to directly speak with the team that created Helix, and be able to make custom changes for our business. Also, the ability to recommend improvements to the system and the continued improvements they are always doing. Cons: Sometimes the delay's in development can be frustrating. Read More SD Simone D. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Reviewed June 2024 Helix Review 5 Very good, love the system to be honest Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy program to navigate very versatile. Can do everything from a POS to stock control, invoicing etc.. Cons: Freezing at times but not a major as the support team is very quick to fix if it happens Read More MW Matthew W. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Reviewed May 2024 Excellent Reporting 5 Excellent overall experience and the team at Helix were really helpful and are easy to get a hold of with any questions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Reporting System is amazing and helps with the management side as well as giving sales team members up to date info. They are also continuously updating the system based on feedback from customers. Cons: Learning how to do imports was hard and needs to be correct to get the uploads working but this does make sense. Read More Showing 1 - 7 of 7 Reviews ## Other Top Recommended Retail Management Systems Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **96** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **73** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **55** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **52** times Stuck Between Options? Our experts can help you compare Helix with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice