# Fathom Software Reviews, Demo & Pricing - 2026 > Review of Fathom Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/423207-Fathom --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Fathom Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/423207-Fathom/reviews/)[Alternatives](https://www.softwareadvice.com/product/423207-Fathom/alternatives/) # Fathom 2026: Benefits, Features & Pricing Wondering if Fathom is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Fathom 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Pricing Starting at $15.00 per month ### About Fathom Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking. Wondering if Fathom is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## Fathom User Interface ## Popular Fathom Alternatives Main Product Fathom 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14612)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.54Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24126)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Modjo](https://www.softwareadvice.com/live-chat/modjo-profile/) 4.7 [(60)](https://www.softwareadvice.com/live-chat/modjo-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.41Value for money - 4.88Customer support - 4.48Functionality Pricing Available upon request Get Price Alternative Product [Outreach](https://www.softwareadvice.com/live-chat/outreach-profile/) 4.4 [(311)](https://www.softwareadvice.com/live-chat/outreach-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.24Value for money - 4.13Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [SalesLoft](https://www.softwareadvice.com/crm/salesloft-profile/) 4.3 [(231)](https://www.softwareadvice.com/crm/salesloft-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.10Value for money - 4.08Customer support - 4.23Functionality Pricing Available upon request Get Price ## Fathom Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Free $0.00 per user, per month No plan information available Premium $16.00 per user, per month Plan includes: - Playlists of Clips - Global Search - Custom Branding Team $15.00 per user, per month Plan includes: - Team Recordings View - Comments & Mentions - Keyword Alerts Business $20.00 per user, per month Plan includes: - Single Sign-on Integration - Custom Data Retention Policies - Advanced Security Controls Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fathom Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of Fathom Access Controls/Permissions Action Item Tracking AI/Machine Learning Alerts/Escalation Alerts/Notifications Annotations API Automatic Transcription Call Management Call Recording Call Tracking Chatbot Chat Transcript Code-free Development Collaboration Tools Conferencing Configurable Workflow Conversation Intelligence CRM Customizable Branding Data Entry File Sharing For Sales Teams/Organizations Live Chat Meeting Management Meeting Notes Multi-Language Natural Language Processing Notes Management Playback Controls Predictive Analytics Real-Time Analytics Real-Time Data Reminders Reporting/Analytics Reporting & Statistics Search/Filter Sentiment Analysis Single Sign On Speech Recognition Speech-to-Text Analysis Task Management Templates Third-Party Integrations Timecoding User Management Video Conferencing ## Fathom Integrations Zoom Workplace Integration rated 4.9 from 158 reviews Google Meet Integration rated 4.9 from 55 reviews Microsoft Teams Integration rated 4.9 from 50 reviews HubSpot CRM Integration rated 4.7 from 40 reviews Zapier Integration rated 4.7 from 21 reviews Slack Integration rated 4.7 from 14 reviews See all 9 integrations ## Fathom User Reviews Overall Rating 5.0 Ratings Breakdown 5 97% 4 3% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 4.9 Customer support 5.0 Functionality 4.9 JK Jesse K. Verified reviewer Media Production Self-Employed Used monthly for less than 12 months Review source Reviewed March 2026 Fathom is good but requires extra work 4 Previously 5 Fathom is a good tool and does it's job well. After using it for about a year I'm looking forward to use native video recording and summary options. Most video call software has this built in now, which makes one less tool to manage. Ratings Breakdown 4 Ease of use 5 Value for money 5 Functionality Pros: Fathom is a simple app to install and seamlessly integrates with most video call software. It provides a decent summary and interface to review calls. Cons: It became another app to open and manage. It alerted me often than my calendar or video call apps, and it was a secondary layer I had to worry about. Read More BP Brad P. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed May 2025 A Total Game-Changer for Meetings 5 Fathom has completely changed how we handle meetings—for the better. From the moment we started our trial, we were impressed by how intuitive and genuinely helpful the platform is. It captures everything we need, organizes it intelligently, and saves us hours in post-meeting follow-ups. While we knew we were giving up a couple features like audio uploads and mobile capture, the benefits far outweighed those limitations. The summaries, action items, and ability to search or chat with past meetings are incredibly valuable. We now use it for every meeting and honestly can’t imagine going back. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Smarter Than Just a Transcript – Fathom doesn’t just record words—it understands them. The summaries and action items feel like they came from someone who was paying close attention, not just an AI tool. •Real-Time Highlighting – The in-meeting widget lets us tag key moments on the fly, which is super helpful when we want to revisit important parts of the conversation later without scrubbing through the whole video. •Video Recording on Google Meet – Unlike our old tool, Fathom gives us full video recordings, not just screenshots. That’s huge for capturing nuance and revisiting tone or facial expressions. •Unlimited Meeting Minutes – No usage limits means we can record every meeting, no matter how long or how many. It’s one less thing to worry about. •Post-Call Follow-Ups Done for You – Automatically generated recaps and next steps save us tons of time and make it easier to keep everyone aligned after meetings. •Searchable + Chat-Friendly – The ability to chat with a transcript to find what someone said or what was decided is next-level helpful. •Effortless Setup with the Web Extension – The browser extension makes launching Fathom during Google Meet calls incredibly easy. One click and we’re ready to go. Cons: •No Audio Uploads (Yet) – Coming from a tool that allowed us to upload pre-recorded audio for transcription, this was something we had to give up. Fathom is focused on live meetings right now. •No Mobile App for In-Person Meetings – We sometimes record in-person conversations, and the lack of a mobile app means we currently need to find a workaround. That said, we’ve heard this is on their roadmap. •Limited CRM Integration Options – We use Go High Level (GHL), which Fathom doesn’t integrate with at the moment. However, we’ve been invited to the open API beta, so we’re hopeful that’s coming soon. Reasons for switching to Fathom We switched from Otter because Fathom offers smarter summaries, clearer action items, and full video recording—features that made an immediate difference in how we run and review meetings. Read More VS Viktoriya S. Verified reviewer Professional Training & Coaching 11-50 employees Used daily for more than 2 years Review source Reviewed March 2026 Used Fathom for over 2 years and still love it! 5 Fathom has been an instrumental part the workflow for myself and a wider team for over 2 years now. I like the new tools and improvements and an option to use it for free as well as having paid options. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I've been using Fathom for over 2years now and still find it great! The new addition I tend to use a lot is shareable playlists of highlights. Playlists let you save highlights from calls into organized collections that are easily sharable. This becomes very useful when keeping feedback across multiple meetings organized. I also use call transcripts as input into other AI analyzers and report builders. Cons: Then only things i would like to change at this point is to have an option to minimize the Fathom icon on the Team call. It takes too much space on screen Reasons for switching to Fathom Fathom is much easier and more intuitive to use. I like the instant call summary and the quality of recorded calls and option to tag others. Read More KM Kelly M. Verified reviewer E-Learning Self-Employed Used weekly for less than 6 months Review source Reviewed April 2025 The AI Assistant Every Busy Professional Needs 5 It captures key moments, auto-generates notes with shocking accuracy, and organizes everything so I can stay present in the conversation without worrying about missing a detail. The fact that it’s intuitive, seamless, and integrates so well into my daily work has made it a 10/10 experience. From client calls to investor meetings, Fathom helps me stay focused, move faster, and make smarter decisions. I’ve already recommended it to colleagues, and I’ll continue to do so. This tool is a game-changer. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Fathom is hands-down one of the smartest tools I’ve added to my workflow. As a founder managing multiple priorities, I’m constantly on Zoom calls — and Fathom feels like the team member I didn’t know I needed. Cons: There’s honestly very little to critique — the product delivers on its promise. If I had to mention something, it would be the occasional delay in syncing or organizing call summaries when internet connection is spotty. It’s a minor issue, but in fast-paced workflows, real-time reliability is key. That said, the Fathom team seems responsive and constantly improving, which gives me confidence in its evolution. Reasons for switching to Fathom I switched from Otter.ai to Fathom because I needed a more seamless and integrated experience specifically designed for live calls, not just passive transcription. Fathom feels purpose-built for action: it highlights key moments in real time, automatically organizes notes by topic, and integrates effortlessly with Zoom without needing extra setup. Compared to Otter.ai, Fathom feels faster, more intuitive, and better aligned with the pace and demands of a modern, multitasking workday. It’s not just capturing conversations — it’s actively enhancing them. Read More HG Heidi G. Verified reviewer Computer Software 11-50 employees Used daily for less than 6 months Review source Reviewed March 2025 Best AI notetaker I've used so far 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: I like that I can flag items to review during a call and it'll back track to the start of that portion of the conversation. This has been most useful in cross team meetings where we cover many topics, some that aren't related to my work. Sometimes people talk for minutes about a subject I think is unrelated and then mention my team as a possible collaborator. I can then mark it and come back later to get the full details. I also like they they bucket all my questions so I can quickly see all the answers I need at the end of the call. Also having each bullet point link to the exact timing in the video is very useful. I've used it daily since downloading it and it's very simple to use out of the box. Cons: I don't love that the notetaker is present like a guest in the Zoom. I used Limitless before and would verbally ask if it was okay to record, which added a layer but it somehow felt less invasive. Having the notetaker there always reminds people that I'm recording as it's a black square, and multiple times folks have said something about it. Enough so that I don't use it in half of my meetings. Reasons for switching to Fathom Limitless by Rewind wouldn't automatically stop recording at the end of a meeting, often times acting as a hot mic and recording personal conversations into my meetings. Also i'd take the full transcript and have to add it to my LLM, I like how Fathom has Ask Fathom built in. Read More sj shubham j. Verified reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed May 2025 the best notetaker in town 5 Overall it has been great. I have solely started to rely on Fathom for most of my meetings as the notetaker Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The quick action items that are emailed to every member after the call and that you can ask questions and it answers from the meeting summary Cons: I need to think about it seriously. There aren't any downsides or improvements that I can think of Reasons for switching to Fathom it was not as competent as Fathom. Erros in taking meeting notes and no post action items email Read More EH Eric H. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed March 2025 The Ultimate Time-Saving AI Note Taker. 5 I've tried many AI note-taking tools, and Fathom stands out as the most effective one I've used. The onboarding process was straightforward, and the meeting notes it produces are both meaningful and actionable. What I value most is the ability to customize summaries for different situations and the easy export options to Notion, Google Docs, task managers, and email. Fathom has saved me significant time while improving the quality of my meeting documentation. It delivers on its promise of providing streamlined, functional AI note-taking that integrates well with my existing workflow. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Impressive onboarding experience. Excellent meeting notes with customizable summaries tailored to the use case. Various export options (Notion, Docs, Tasks, email). User-friendly and functional interface. Cons: It would be beneficial to have export options for Action Items into Jira and Linear. Reasons for switching to Fathom Fathom is better at transcription, integration is better, and has more features. Read More KB Kirk B. Verified reviewer Architecture & Planning Self-Employed Used daily for less than 6 months Review source Reviewed January 2025 Best in Class 5 Best in class, and I have tested four or five other meeting assistants Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Fathom is quick and accurate and adds tons of value. I found it easy to use and integrate with my go-to apps. Hyper-text links to videos are a game changer. Meeting notes are available almost instantaneously. Implementation was intuitive. I have been using it daily with a range of meeting types. My meeting notes have made me a "rock star" with my Clients and external team members. I only contacted customer support once with a courteous, quick response. Cons: I could not find the subscription tab fast enough to move from the trial version. Fathom is missing a projects folder for filing meetings Reasons for switching to Fathom I appreciate Fathom's capability to keep notes short, relevant, and organized with hyperlinks to specific video excerpts. Speaker recognition, accuracy and quick response were key decision criteria. Read More VR Verified Reviewer Market Research 2-10 employees Used daily for less than 6 months Review source Reviewed January 2025 Great notetaker app--must try! 5 Very easy to use, captures essential information, doesn't have the problems joining meetings that some do. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Fathom does a great job of summarizing meetings with an action item list at the top and details below. It's saving us huge amounts of time. Cons: Not much--I've tried multiple notetakers--otter.ai, fireflies.ai-- and Fathom is the best of the bunch. Reasons for switching to Fathom Cost and output were better with Fathom. Plus sometimes one of the other tools wouldn't join a meeting. Read More Tzvi M. A. Verified reviewer Graphic Design 2-10 employees Used weekly for less than 6 months Review source Reviewed December 2024 Best Meeting AI Bot ever! 5 You cannot fathom how cool this AI app is! The meeting recap email - it takes all notes for you! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Excellent transcription and summary tools Cons: Nothing lol - its really doing a great job! Reasons for switching to Fathom Fathom has excellent recap email with bullet points Read More Showing 1 - 10 of 808 Reviews [See All Reviews](https://www.softwareadvice.com/product/423207-Fathom/reviews/) ## Fathom Popular Comparisons [Zoom Workplace vs Fathom](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/423207-Fathom/)[Slack vs Fathom](https://www.softwareadvice.com/compare/154669-slack/vs/423207-Fathom/)[Gong.io vs Fathom](https://www.softwareadvice.com/compare/75783-gong/vs/423207-Fathom/) [Compare All Alternatives](https://www.softwareadvice.com/product/423207-Fathom/alternatives/) ## Other Top Recommended Call Recording Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times Stuck Between Options? 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