# Lightspeed eCommerce Software Reviews, Demo & Pricing - 2026 > Review of Lightspeed eCommerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/424278-Lightspeed-eCommerce --- [Home](https://www.softwareadvice.com/) / [Multi-Channel eCommerce Software](https://www.softwareadvice.com/multi-channel-ecommerce/) / Lightspeed eCommerce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Lightspeed eCommerce 2026: Benefits, Features & Pricing Wondering if Lightspeed eCommerce is right for your organization? Our Multi-Channel eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Lightspeed eCommerce 3.6 [(21)](https://www.softwareadvice.com/product/424278-Lightspeed-eCommerce/#reviews) Pricing Starting at €49.00 per month ### About Lightspeed eCommerce Lightspeed offers a cloud-based e-commerce solution that allows users to manage in-store and online inventory, view all customer information and analyze multi-channel sales data from one system. Lightspeed offers a fully integrated retail solution that allows customers to manage in-store and online inventory, have a single view of customers and analyze multi-channel sales data from one system. Lightspeed offers functionality for customizable checkout, upsell and cross-sell features, related product recommendations, promotions and custom pricing for single items or groups of items, customer product reviews and direct selling over Facebook. Users can create and print shipping labels directly from the system. Lightspeed includes built-in SEO tools to manage rank for search engines such as Google, Bing and Yahoo, and it also offers a built-in blogging system. Users can create web stores using fully customizable, SEO optimized themes. The system allows users to upload logos and change the colors, fonts and layout of the page to match branding. Lightspeed is available for purchase on a monthly subscription basis. Wondering if Lightspeed eCommerce is right for your organization? Our Multi-Channel eCommerce Software selection experts can help you in 15 minutes or less. ## Lightspeed eCommerce User Interface ## Popular Lightspeed eCommerce Alternatives Main Product Lightspeed eCommerce 3.6 [(21)](https://www.softwareadvice.com/product/424278-Lightspeed-eCommerce/#reviews) Ratings Breakdown - 3.67Ease of use - 3.35Value for money - 3.42Customer support - 3.52Functionality Pricing Starting at €49.00 per month Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6695)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10707)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.5 [(3402)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Square Online](https://www.softwareadvice.com/ecommerce/square-online-profile/) 4.6 [(330)](https://www.softwareadvice.com/ecommerce/square-online-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.53Value for money - 4.32Customer support - 4.47Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [GoDaddy Website Builder](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/) 4.2 [(1379)](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.09Value for money - 4.19Customer support - 4.01Functionality Pricing Starting at $9.99 per month Get Price ## Lightspeed eCommerce Pricing and Plans Starting price: €49.00 per month Free Trial Free Version Basic €49.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lightspeed eCommerce Features - Popular features found in Multi-Channel eCommerce Catalog Management Inventory Tracking Marketplace Integration Multi-Channel Marketing SEO Management - More features of Lightspeed eCommerce Accounting Integration Activity Dashboard Alerts/Notifications API Channel Management Content Management Credit Card Processing CRM Customer Accounts Customizable Branding Customizable Templates Data Import/Export Data Security Data Synchronization Discount Management eCommerce Management Electronic Payments Email Marketing Inventory Management Inventory Replenishment Kitting Mobile Access Mobile Commerce Multi-Channel Management Multi-Currency Multi-Location Multi-Store Order Management Order Processing Order Tracking Product Data Management Promotions Management Purchase Order Management Real-Time Data Real-Time Updates Reporting & Statistics Restaurant POS Retail Inventory Management Returns Management Reviews Management Sales Order Management Sales Reports Sales Trend Analysis Shipping Labels Shipping Management Shopping Cart Social Media Integration Template Management Templates Third-Party Integrations Website Management ## Lightspeed eCommerce Integrations Booxi Integration rated undefined from -1 review SkuVault Core Integration rated undefined from -1 review TapMango Integration rated undefined from -1 review Planday Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review SKU IQ Integration rated undefined from -1 review See all 8 integrations ## Lightspeed eCommerce User Reviews Overall Rating 3.6 Ratings Breakdown 5 48% 4 10% 3 19% 2 5% 1 19% Secondary Ratings Ease of Use 3.7 Value for money 3.4 Customer support 3.4 Functionality 3.5 Have you used Lightspeed eCommerce and would like to share your experience with others? RS Rachael S. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed December 2025 Lightspeed for retail stores 5 I used lightspeed for my pet depot franchise in Temecula CA. It would have been nice to have a rep with lightspeed train me on the system. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: I used Lightspeed for my pet store and grooming salon. It’s easy to process orders and handle inventory. Cons: I had issues with connectivity and syncing inventory at times. It was also time consuming processing inventory expiration dates. Read More KO Katia O. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed March 2021 Accessibility and ease for a small business 4 I no longer feel like my retail business is "out of the loop". With eCommerce I can feel confident like any of my competitors and can be on the same comparing category. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: When I was in the market for an Ecom platform for my retail business urgently since the pandemic closed our doors to the public, I was so pleased to find that Lightspeed offered great templates that could be customized and loaded for a great professional and appealing website in half the time it would have taken me to have one built and launched. I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far. We are a longstanding family business since 1978 and creating an Ecom presence was something we were looking to expand with. Our clients constantly compliment our Website and even go as far as browse the pages and styles they like to then come by and try on their choices. Lightspeed Ecommerce perfectly complimented our Lightspeed POS system. Cons: I had some small issues in regards to content loading and where the content would show up on the platform template but a quick call to support would resolve the matter and they even offered to walk me through the process so I could resolve the matter should it be needed in the future. Reasons for choosing Lightspeed eCommerce Compatible with the great product I have with Lightspeed POS and the template feature. Read More VR Verified Reviewer Marketing and Advertising 51-200 employees Used daily for free trial Review source Reviewed September 2025 Not the greatest but can have potential 3 Not really the greatest but has some good points I can see it be a good thing for you depending what its for Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: This product is easy to use shows money management progress can hold inventory in ne place website easy to set up Cons: Online Payments can be tricky Customer support not easy to get ahold of Takes awhile for email support Read More BO Bryan O. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 2 years Review source Reviewed March 2021 Lightspeed Wins Hands Down 5 I can't say enough about their support. Any questions I have are immediately taken care of. Their technical support team is knowledgeable, professional, and courteous. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My client was looking for one POS solution for his two brick-and-mortar stores and an existing Ecommerce website. We looked at many companies and without reservation recommended Lightspeed. Cons: None. We have not found anything we don't like about Lightspeed. Reasons for choosing Lightspeed eCommerce Lightspeed replaced three other POS systems and consolidated one view into inventory and sales. Reasons for switching to Lightspeed eCommerce My client wanted one solution for his two brick-and-mortar stores and his Ecommerce website. Read More RS Ryan S. Verified reviewer Consumer Goods 2-10 employees Used daily for more than 2 years Review source Reviewed December 2023 Long Time Lightspeed Customers 5 Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: Its an online based eCommerce. Over the last 10 years it has been a satisfactory product however when initiating it it took awhile to implement effectively for a shoe store. Cons: We have been lightspeed customers for 10 years. We are coming up on our renewal. We have been nothing short of harassed by Ariel our account manager to use their credit card processing system. We have been using lightspeed without Lightspeeds processor and all of a sudden we are now "required" to use their credit card processor or we will be penalized and a percentage of our sales would go to Lightspeed for not using their processor. This all came from our account manager. We contacted Lightspeed yesterday and informed by the billing department that is not necessarily true. We asked for a new account manager and they keep wanting to put us with the same account manager who gave us false information. All we want to do is sign up for another year and it seems very difficult to do so. I don't understand how 10 years of using their system and they are so easy to brush this off. Read More MM Mike M. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 6 months Review source Reviewed January 2022 Horrible Choice for a Restaurant POS 1 We had the software for less than a month and had to pull the plug on it. That pretty much sums it up. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There is nothing to like about this POS solution for restaurants. Cons: There is nothing good about this software. Lightspeed's sales pitch misleads and is not what you get, so much so that we had to cancel our subscription to minimize the damage this software has already caused. Furthermore, they send you the hardware with the promise that you can talk to their support and have it up and running, which is simply not true. I spent over $1000 on hiring a computer person with 30 years of experience, and even after the program was up and running, I made unlimited phone calls to support. Customer service is slow to respond. Despite this, the sales person did not bring it up during the meeting. Lightspeed fails this test because we chose our POS system based on it's guaranteed excellent support. One more reason for switching to Lightspeed was its credit card integration offered by the sales person. But it not only didn't work, it was downright horrible. We ended up removing the integration and went back to standalone. Continuing with the next promise, a seamless integration with our third-party delivery application. The integration was such a disaster that we had to cancel it to minimize the damage it had already done to our delivery rating. They have an OrderAhead (online portal) that falls short. It's terrible. Hence, we returned to our own online platform. Our end result is that I now have to pay close to $300 per month for a POS system, when I previously paid nothing for software that offered the ease of use functionality. Reasons for choosing Lightspeed eCommerce After we listened to the pitch from the sales person and his guarnatees. Reasons for switching to Lightspeed eCommerce I was interested in integration and based on the sales persons pitch we were golden. Absolutely 100% wrong . Read More JD Josiah D. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed August 2024 WORST SERVICE EVER! 1 Ratings Breakdown 1 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: They answer their support line within a few minutes. Cons: I've been using the restaurant POS because it interfaces with another system for our hotel. I was never really thrilled with the product but now words are failing me. I tried to purchase a remote terminal for my restaurant system. It has been 10 weeks of nearly daily interactions and frustration and not only do I not have a working mobile terminal; my existing system is down as well. Read More SS Steve S. Verified reviewer Aviation & Aerospace 2-10 employees Used monthly for less than 12 months Review source Reviewed January 2021 Want fast ecommerce website? Don't choose Lightspeed e-commerse 2 So far, VERY frustrating. Every time I ask for information to get this started, I am sent to a video they link me up with and they walk away. When I ask for approval for payments, they tell me that my website is not up yet, DUH! I keep adding more and it puts me back more. Now that I am done on my end, I am still waiting after thier last demand to put un-nneded items on the website. Currently I am using my godaddy still and may not use lightspeed until I am ready, maybe 6 months. By setting all of these high bars that are un-needed (godaddy doesn't need them) it just seems that lightspeed just would rather go away than take credit card payments from my business. So for now, we are using godaddy again (turned it back on) and take square and paypal, neither business needed me to do nothing to take payments like lightspeed. Ratings Breakdown 1 Ease of use 2 Value for money 3 Customer support 2 Functionality Pros: If it ever gets going, it should link my brick n mortar location inventory. The cost was also a plus as it fits small business's without huge amounts of cashflow. NCR wanted $6k a month and they only have 100 registers as a lowest sales pitch. Cons: When you start lightspeed for your brick n mortar, its a LONG process. I have over 490 items that I had to create catagories and sub catagories. Took me 4 - 8 hour days! Then you have to create a part name, price schedule, internet price and more. (another 4 - 8 hours days) When I finally got it done, it's super easy to use. Then when I wanted to do the e-commerce part, what a pain! Instead of going though your own payment processor like Square, they want you to use lightspeed. (A little better price, but not much) Anyways, in order to use payments online even though you have been approved to use it on your brick n mortar, they want you to jump hoop after hoop. You have to have policies on your website that don't purtain to your business, they want you to put in disclaimers, general terms and conditions, disclaimer, and other stuff that godaddy NEVER required to take online payments. Godaddy allows me to use anyone I want ofr payments with ZERO hoops. Still after my "uneeded" content was done, I still havent used them yet. Doing the otehr side for ecommrce has taken me 2 x's as long do get this up and still not running. Free webpages are only built to sell jewelry or shoes, not industrial parts. IF this ever gets off the ground, it supposedly will link with my retail/ecommerce and even ebay (through a 3rd party provider of course (more $$)) Reasons for switching to Lightspeed eCommerce Because they have intergrated inventory with the lightspeed retail. Read More SB Sarah B. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed August 2022 Buyer Beware!! 1 Garbage company turned off reviews on Google and Facebook for a reason. Even turned off the option of commenting or reacting to their posts on Facebook. That should tell you everything!!! Buyer beware! Scam Company! Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Has many features but the best one is they can go up on your monthly bill and not a dang thing you can do about it! Cons: After being in contract with them for 3 months they doubled my rate, when I called to cancel they told me I was stuck in it for 12 months regardless if they continually go up or not. I reported them to Quebec Consumer Affairs and only then could they miraculously cancel my contract. Reasons for choosing Lightspeed eCommerce Moment of stupidity Reasons for switching to Lightspeed eCommerce Because Lightspeed would continually go up on a monthly rate with zero notice while IN CONTRACT Read More PA Paul A. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed January 2022 Solid CRM for customer managment and inventory 5 We manage hundreds of customer jobs at the same time and keep everything organized. The ability to communicate with customers in real-time via text messages is a huge asset and makes managing work orders a breeze. Ratings Breakdown 3 Ease of use 5 Functionality Pros: The robust features that tie together inventory and customer history are great. We can quickly find the status of a job and located special orders for the customer. The software has tons of features that are customizable in just about anyway you can think of. Cons: Sometimes processing new sales on an existing account that has special orders in progress can get confusing. You have to pay close attention to several important details on two different screens. Read More Showing 1 - 10 of 21 Reviews Load More Reviews ## Lightspeed eCommerce Popular Comparisons [Wix vs Lightspeed eCommerce](https://www.softwareadvice.com/compare/159592-wix/vs/424278-Lightspeed-eCommerce/)[Squarespace vs Lightspeed eCommerce](https://www.softwareadvice.com/compare/157453-squarespace/vs/424278-Lightspeed-eCommerce/) ## Other Top Recommended Multi-Channel eCommerce Software [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) **4.5** (3402) Recently recommended **0** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **0** times [ShippingEasy](https://www.softwareadvice.com/scm/shippingeasy-profile/) **4.8** (1133) Recently recommended **0** times [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) **4.2** (1123) Recently recommended **0** times Stuck Between Options? 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