--- title: "Lightspeed eCommerce Software Reviews, Demo & Pricing - 2026" description: "Review of Lightspeed eCommerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/424278-Lightspeed-eCommerce/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Headless eCommerce Software](https://www.softwareadvice.com/ecommerce/headless-comparison/) / Lightspeed eCommerce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Lightspeed eCommerce Review From €49/month Free trial 1 plan Wondering if Lightspeed eCommerce is right for your organization? Our Headless eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Lightspeed eCommerce 3.6 [(21)](https://www.softwareadvice.com/product/424278-Lightspeed-eCommerce/#reviews) Pricing Starting at €49.00 per user per month ### About Lightspeed eCommerce Lightspeed offers a cloud-based e-commerce solution that allows users to manage in-store and online inventory, view all customer information and analyze multi-channel sales data from one system. Lightspeed offers a fully integrated retail solution that allows customers to manage in-store and online inventory, have a single view of customers and analyze multi-channel sales data from one system. Lightspeed offers functionality for customizable checkout, upsell and cross-sell features, related product recommendations, promotions and custom pricing for single items or groups of items, customer product reviews and direct selling over Facebook. Users can create and print shipping labels directly from the system. Lightspeed includes built-in SEO tools to manage rank for search engines such as Google, Bing and Yahoo, and it also offers a built-in blogging system. Users can create web stores using fully customizable, SEO optimized themes. The system allows users to upload logos and change the colors, fonts and layout of the page to match branding. Lightspeed is available for purchase on a monthly subscription basis. Wondering if Lightspeed eCommerce is right for your organization? Our Headless eCommerce Software selection experts can help you in 15 minutes or less. ## Lightspeed eCommerce User Interface ## Popular Lightspeed eCommerce Alternatives Main Product Lightspeed eCommerce 3.6 [(21)](https://www.softwareadvice.com/product/424278-Lightspeed-eCommerce/#reviews) Ratings Breakdown - 3.67Ease of use - 3.35Value for money - 3.42Customer support - 3.52Functionality Pricing Starting at €49.00 per month Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6714)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10777)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3419)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Square Online](https://www.softwareadvice.com/ecommerce/square-online-profile/) 4.6 [(332)](https://www.softwareadvice.com/ecommerce/square-online-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.53Value for money - 4.32Customer support - 4.47Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [GoDaddy Website Builder](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/) 4.2 [(1380)](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.09Value for money - 4.19Customer support - 4.01Functionality Pricing Starting at $9.99 per month Get Price ## Lightspeed eCommerce Pricing and Plans Starting price: €49.00 per month Free Trial Free Version Basic €49.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lightspeed eCommerce Features - Popular features found in Headless eCommerce API Content Management Customer Touchpoints De-Coupled Front & Back Ends Web/Mobile App Development - More features of Lightspeed eCommerce Accounting Integration Activity Dashboard Alerts/Notifications Catalog Management Channel Management Credit Card Processing CRM Customer Accounts Customizable Branding Customizable Templates Data Import/Export Data Security Data Synchronization Discount Management eCommerce Management Electronic Payments Email Marketing Inventory Management Inventory Replenishment Inventory Tracking Kitting Marketplace Integration Mobile Access Mobile Commerce Multi-Channel Management Multi-Channel Marketing Multi-Currency Multi-Location Multi-Store Order Management Order Processing Order Tracking Product Data Management Promotions Management Purchase Order Management Real-Time Data Real-Time Updates Reporting & Statistics Restaurant POS Retail Inventory Management Returns Management Reviews Management Sales Order Management Sales Reports Sales Trend Analysis SEO Management Shipping Labels Shipping Management Shopping Cart Social Media Integration Template Management Templates Third-Party Integrations Website Management ## Lightspeed eCommerce Integrations Booxi Integration rated undefined from -1 review SkuVault Core Integration rated undefined from -1 review TapMango Integration rated undefined from -1 review Planday Integration rated undefined from -1 review SKU IQ Integration rated undefined from -1 review SwiftCount Integration rated undefined from -1 review See all 7 integrations ## Lightspeed eCommerce User Reviews ## Lightspeed eCommerce customer ratings - Overall rating: 3.6/5 - Total reviews: 21 ### Rating distribution - 5 stars: 10 reviews (48%) - 4 stars: 2 reviews (10%) - 3 stars: 4 reviews (19%) - 2 stars: 1 reviews (5%) - 1 star: 4 reviews (19%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.4/5 - Customer support: 3.4/5 - Functionality: 3.5/5 --- Have you used Lightspeed eCommerce and would like to share your experience with others? ### Lightspeed for retail stores - Overall rating: 5/5 - Reviewer: Rachael S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used lightspeed for my pet depot franchise in Temecula CA. It would have been nice to have a rep with lightspeed train me on the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I used Lightspeed for my pet store and grooming salon. It’s easy to process orders and handle inventory. #### Cons I had issues with connectivity and syncing inventory at times. It was also time consuming processing inventory expiration dates. --- ### Accessibility and ease for a small business - Overall rating: 4/5 - Reviewer: Katia O. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I no longer feel like my retail business is "out of the loop". With eCommerce I can feel confident like any of my competitors and can be on the same comparing category. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When I was in the market for an Ecom platform for my retail business urgently since the pandemic closed our doors to the public, I was so pleased to find that Lightspeed offered great templates that could be customized and loaded for a great professional and appealing website in half the time it would have taken me to have one built and launched. I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far. We are a longstanding family business since 1978 and creating an Ecom presence was something we were looking to expand with. Our clients constantly compliment our Website and even go as far as browse the pages and styles they like to then come by and try on their choices. Lightspeed Ecommerce perfectly complimented our Lightspeed POS system. #### Cons I had some small issues in regards to content loading and where the content would show up on the platform template but a quick call to support would resolve the matter and they even offered to walk me through the process so I could resolve the matter should it be needed in the future. #### Reasons for choosing Lightspeed eCommerce Compatible with the great product I have with Lightspeed POS and the template feature. --- ### Not the greatest but can have potential - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not really the greatest but has some good points I can see it be a good thing for you depending what its for #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This product is easy to use shows money management progress can hold inventory in ne place website easy to set up #### Cons Online Payments can be tricky Customer support not easy to get ahold of Takes awhile for email support --- ### Lightspeed Wins Hands Down - Overall rating: 5/5 - Reviewer: Bryan O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I can't say enough about their support. Any questions I have are immediately taken care of. Their technical support team is knowledgeable, professional, and courteous. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My client was looking for one POS solution for his two brick-and-mortar stores and an existing Ecommerce website. We looked at many companies and without reservation recommended Lightspeed. #### Cons None. We have not found anything we don't like about Lightspeed. #### Reasons for choosing Lightspeed eCommerce Lightspeed replaced three other POS systems and consolidated one view into inventory and sales. #### Reasons for switching to Lightspeed eCommerce My client wanted one solution for his two brick-and-mortar stores and his Ecommerce website. --- ### Long Time Lightspeed Customers - Overall rating: 5/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Its an online based eCommerce. Over the last 10 years it has been a satisfactory product however when initiating it it took awhile to implement effectively for a shoe store. #### Cons We have been lightspeed customers for 10 years. We are coming up on our renewal. We have been nothing short of harassed by Ariel our account manager to use their credit card processing system. We have been using lightspeed without Lightspeeds processor and all of a sudden we are now "required" to use their credit card processor or we will be penalized and a percentage of our sales would go to Lightspeed for not using their processor. This all came from our account manager. We contacted Lightspeed yesterday and informed by the billing department that is not necessarily true. We asked for a new account manager and they keep wanting to put us with the same account manager who gave us false information. All we want to do is sign up for another year and it seems very difficult to do so. I don't understand how 10 years of using their system and they are so easy to brush this off. --- ### Horrible Choice for a Restaurant POS - Overall rating: 1/5 - Reviewer: Mike M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We had the software for less than a month and had to pull the plug on it. That pretty much sums it up. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is nothing to like about this POS solution for restaurants. #### Cons There is nothing good about this software. Lightspeed's sales pitch misleads and is not what you get, so much so that we had to cancel our subscription to minimize the damage this software has already caused. Furthermore, they send you the hardware with the promise that you can talk to their support and have it up and running, which is simply not true. I spent over $1000 on hiring a computer person with 30 years of experience, and even after the program was up and running, I made unlimited phone calls to support. Customer service is slow to respond. Despite this, the sales person did not bring it up during the meeting. Lightspeed fails this test because we chose our POS system based on it's guaranteed excellent support. One more reason for switching to Lightspeed was its credit card integration offered by the sales person. But it not only didn't work, it was downright horrible. We ended up removing the integration and went back to standalone. Continuing with the next promise, a seamless integration with our third-party delivery application. The integration was such a disaster that we had to cancel it to minimize the damage it had already done to our delivery rating. They have an OrderAhead (online portal) that falls short. It's terrible. Hence, we returned to our own online platform. Our end result is that I now have to pay close to $300 per month for a POS system, when I previously paid nothing for software that offered the ease of use functionality. #### Reasons for choosing Lightspeed eCommerce After we listened to the pitch from the sales person and his guarnatees. #### Reasons for switching to Lightspeed eCommerce I was interested in integration and based on the sales persons pitch we were golden. Absolutely 100% wrong . --- ### Want fast ecommerce website? Don't choose Lightspeed e-commerse - Overall rating: 2/5 - Reviewer: Steve S. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, VERY frustrating. Every time I ask for information to get this started, I am sent to a video they link me up with and they walk away. When I ask for approval for payments, they tell me that my website is not up yet, DUH! I keep adding more and it puts me back more. Now that I am done on my end, I am still waiting after thier last demand to put un-nneded items on the website. Currently I am using my godaddy still and may not use lightspeed until I am ready, maybe 6 months. By setting all of these high bars that are un-needed (godaddy doesn't need them) it just seems that lightspeed just would rather go away than take credit card payments from my business. So for now, we are using godaddy again (turned it back on) and take square and paypal, neither business needed me to do nothing to take payments like lightspeed. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros If it ever gets going, it should link my brick n mortar location inventory. The cost was also a plus as it fits small business's without huge amounts of cashflow. NCR wanted $6k a month and they only have 100 registers as a lowest sales pitch. #### Cons When you start lightspeed for your brick n mortar, its a LONG process. I have over 490 items that I had to create catagories and sub catagories. Took me 4 - 8 hour days! Then you have to create a part name, price schedule, internet price and more. (another 4 - 8 hours days) When I finally got it done, it's super easy to use. Then when I wanted to do the e-commerce part, what a pain! Instead of going though your own payment processor like Square, they want you to use lightspeed. (A little better price, but not much) Anyways, in order to use payments online even though you have been approved to use it on your brick n mortar, they want you to jump hoop after hoop. You have to have policies on your website that don't purtain to your business, they want you to put in disclaimers, general terms and conditions, disclaimer, and other stuff that godaddy NEVER required to take online payments. Godaddy allows me to use anyone I want ofr payments with ZERO hoops. Still after my "uneeded" content was done, I still havent used them yet. Doing the otehr side for ecommrce has taken me 2 x's as long do get this up and still not running. Free webpages are only built to sell jewelry or shoes, not industrial parts. IF this ever gets off the ground, it supposedly will link with my retail/ecommerce and even ebay (through a 3rd party provider of course (more $$)) #### Reasons for switching to Lightspeed eCommerce Because they have intergrated inventory with the lightspeed retail. --- ### Buyer Beware!! - Overall rating: 1/5 - Reviewer: Sarah B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Garbage company turned off reviews on Google and Facebook for a reason. Even turned off the option of commenting or reacting to their posts on Facebook. That should tell you everything!!! Buyer beware! Scam Company! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Has many features but the best one is they can go up on your monthly bill and not a dang thing you can do about it! #### Cons After being in contract with them for 3 months they doubled my rate, when I called to cancel they told me I was stuck in it for 12 months regardless if they continually go up or not. I reported them to Quebec Consumer Affairs and only then could they miraculously cancel my contract. #### Reasons for choosing Lightspeed eCommerce Moment of stupidity #### Reasons for switching to Lightspeed eCommerce Because Lightspeed would continually go up on a monthly rate with zero notice while IN CONTRACT --- ### WORST SERVICE EVER! - Overall rating: 1/5 - Reviewer: Josiah D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros They answer their support line within a few minutes. #### Cons I've been using the restaurant POS because it interfaces with another system for our hotel. I was never really thrilled with the product but now words are failing me. I tried to purchase a remote terminal for my restaurant system. It has been 10 weeks of nearly daily interactions and frustration and not only do I not have a working mobile terminal; my existing system is down as well. --- ### Solid CRM for customer managment and inventory - Overall rating: 5/5 - Reviewer: Paul A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We manage hundreds of customer jobs at the same time and keep everything organized. The ability to communicate with customers in real-time via text messages is a huge asset and makes managing work orders a breeze. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros The robust features that tie together inventory and customer history are great. We can quickly find the status of a job and located special orders for the customer. The software has tons of features that are customizable in just about anyway you can think of. #### Cons Sometimes processing new sales on an existing account that has special orders in progress can get confusing. You have to pay close attention to several important details on two different screens. --- Showing 1 - 10 of 21 Reviews Load More Reviews ## Lightspeed eCommerce Popular Comparisons [Wix vs Lightspeed eCommerce](https://www.softwareadvice.com/compare/159592-wix/vs/424278-Lightspeed-eCommerce/)[Squarespace vs Lightspeed eCommerce](https://www.softwareadvice.com/compare/157453-squarespace/vs/424278-Lightspeed-eCommerce/) ## Other Top Recommended Headless eCommerce Software [Drupal Commerce](https://www.softwareadvice.com/product/275618-Drupal-Commerce/) **4.3** (15) Recently recommended **1** times [RETISIO](https://www.softwareadvice.com/ecommerce/retisio-profile/) **5.0** (1) Recently recommended **1** times [Lightspeed Retail](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/) **4.0** (975) Recently recommended **0** times [Adobe Commerce](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/) **4.3** (662) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Lightspeed eCommerce with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice