--- title: "Responsive, formerly RFPIO Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Responsive, formerly RFPIO. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Responsive, formerly RFPIO is a good fit for you!" source_url: "https://www.softwareadvice.com/product/425174-Responsive/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Process Management Software](https://www.softwareadvice.com/bpm/) / [Responsive, formerly RFPIO](https://www.softwareadvice.com/product/425174-Responsive/) / Responsive, formerly RFPIO Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/425174-Responsive/) Reviews [Alternatives](https://www.softwareadvice.com/product/425174-Responsive/alternatives/) # Responsive, formerly RFPIO User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 190 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 118 reviews (62%) - 4 stars: 64 reviews (34%) - 3 stars: 3 reviews (2%) - 2 stars: 4 reviews (2%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It’s transformed our QA library from a messy fragmented and non contextual database into a resource we actually trust, which has made the day-to-day feel way more manageable and a resource we can trust. - It is think it's very useful for project tracking, specially if you're working with different team members. If you're working against the clock, it's an incredibly useful and fast tool to answer RFXs. - It made RFP responses more organized, collaborative, and efficient, especially when it came to reusing content and keeping teams aligned. While it required some upkeep to get the most value out of it, it ultimately helped reduce manual effort and made the process feel more controlled and scalable. ### Most mentioned cons - The system presents challenges from both an organizational and case‑development perspective and appears to be time‑consuming to set up and maintain. - Sometimes its too jumpy and doesnt allow the user to click where they want or on what they want without spazzing out a bit. - You have to spend a lot of time managing the library or the search results get cluttered ## Responsive, formerly RFPIO customer reviews Showing reviews 1-25 of 190 (page 1). ### Affordable, comprehensive platform with superior admin / user support - Overall rating: 5/5 - Reviewer: Brian Z. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Hundreds of hours saved in responding to questionnaires and RFPs. RFPIO offers very competitive cost savings over most of the larger RFP software providers. The same functionality at a fraction of the cost of the big guys. Customer support is top notch - all questions or requests for help are addressed within the same day (or within 24 hours at most). Great, direct support from the management team - no call centers, no outsourced product support. You get assistance from people who helped build the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RFPIO's answer library is a miracle with great features. The library provides a way to assign different owners and keep individual Q&A pairs updated in real. Access to our stock answers saves our users and SMEs hundreds of hours each quarter and affords them more time to devote to their primary job functions while spending less time on researching technical responses. #### Cons RFPIO is great for small to moderate sized teams. For larger organizations who complete 20 or more RFPs per month with multiple RFP teams working at the same time, multiple, parallel instances of RFPIO may be needed to best suit those needs on a grand scale. #### Reasons for choosing Responsive, formerly RFPIO Ease of use, simplicity of platform relevant to our team's needs...and COST!! #### Vendor response Thank you, Brian! Hundreds of hours saved...time we're sure well spent! We appreciate your kind words, especially about our support team. We try to have our experts be accessible whenever possible. Thanks again for the high marks and thoughtful review! Replied May 2019 --- ### Improving Ease of Use - Overall rating: 4/5 - Reviewer: Christian F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience is great. Made this RFP experience better than any in my past but it still needs a lot of work on ease of use features. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The content library is the most valuable mechanism. It has profoundly improved our RFP answering process and allows us to submit at least two times as many RFPs. #### Cons Ease of use could use improvements. I want more hot key customizability to move around the software with fewer clicks and more using keys instead of mouse. Also more of the features should be able to be right clicked and opened in a new window. Also the ribbon in the commenting area should be slidable so that different tabs are next to each other. For example, I want comments, activity, recommendations next to each other as my most used but it's annoying when they are far apart and require multiple clicks to go back and forth between them. --- ### Review of Responsive - Overall rating: 3/5 - Reviewer: Dante C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its ok, I feel it can be improved and make it more intuitive , faster and easier to use for all teams involved #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Its all in one, I feel it covers what is required to have a repository of data around rfps, rfx, rfi and other stuff #### Cons Filtering, search, it does not find relevant information, this could be that the data is not made available as expected --- ### Responses about Responsive - Overall rating: 4/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent. A nice cloud service. Look for ways to motivate endusers to think about Responsive for more than just RFIs and RFPs and formal requests for Info... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Innovative UI that updates frequently with new enhancements. The AI feature is very promising and has acted as a multiplier when it comes to productivity and speed of responding to RFIs and RFPs. I am also witnessing quality improvements with AI-generated responses over the last 6-9 months. The AI features help me be a rock star at work keep it coming!!! #### Cons Not flexible enough. Making AI runs seems complicated. Not enough collaborative features. Work on custom options. My manager added some custom fields and seems like we could not do much with them after creation? --- ### Responsive is great! - Overall rating: 5/5 - Reviewer: Gabriella S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is positive, I have total control of my RFPs and of everything that is happening in the projects I am the manager #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that is very easy to manage my projects and split responsibilities between the people involved. I like that is easy to flag and assign reviwers. Also, I like how easy it is to manage the content library and flag questions. #### Cons I would love if it had a "notes" section in each project so everyone could share notes and perceptions about the project. Also, I would love if the review in content library was easier to manage, just as a a project. --- ### Underwriter's Perspective on Responsive - Overall rating: 4/5 - Reviewer: Justin B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have had a good experience using Responsive. I think it is a valuable resource for what it is. It is easy to then also have a document created with a record of how we responded for future reference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like that it is a one stop shop for all stakeholders in the RFP process where RFP asks, conversations and workflows can all be housed in one spot. It is easy to see what has been answered, what remains to review and easy to assign team members where needed to get the right people on the right questions to keep the workflow moving. #### Cons There are sometimes issues with the responses that are automatically pulled in where a question has a auto-response that does not answer the question being asked. --- ### Responsiveness at Its Best. - Overall rating: 5/5 - Reviewer: Anjali C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Responsive has been quite positive. The platform stands out for its clear structure and organization—each product is categorized neatly, and every section has a designated owner, which makes it easy to know exactly who to reach out to within different business units. That clarity really streamlines communication and reduces confusion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Responsive is how it categorizes each product clearly, and how every section has its own owner. This makes it very easy to understand which business unit to reach out to. #### Cons The aspect I find least favorable is that when exporting to Excel or Word, the formatting often becomes inconsistent despite selecting a specific font. --- ### Responsive Helps Improve The Process, and then some - Overall rating: 5/5 - Reviewer: Julie L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer service and support we have received is second to none. We are committed to getting better and better with how we use the tool and know we need to provide more training to our teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Responsive has helped us become more efficient in our response time and has provided a way for us to improve the quality and relevance of our answers. The new AI tools are great. #### Cons There is a definite time commitment to get things up and running and training our team has been a bit challenging as they are very stuck in the "old way" of doing things. --- ### Information Security Analyst - Overall rating: 4/5 - Reviewer: Jacob P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Responsive is a great tool. It offers many capabilities yet workers need time to learn the product to use it to its full potential. The AI Draft and 'Ask' feature are prime examples of proper implementation of Artificial Intelligence in products. The easy to use UI, constantly updated tracking, and roles and permissions offer a suite of tools to be leveraged to streamline processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Responsive offers a comprehensive platform with an visually pleasing and easy to use UI, great team collaboration with permissions and defined roles for projects, projects are tracked and updated instantly to ensure an accurate depiction of progress. Responsive also implements AI that streamlines lengthy assessments with a draft feature, automating repetitive tasks with accurate answers and referenced source material. #### Cons Responsive offers many capabilities and the opportunity to create more efficient processes, yet needs ample time to be curated to ensure accuracy and replicability. --- ### Sales Manager - Overall rating: 4/5 - Reviewer: Antoine B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience with Responsive. As said, I really do think DSR are a real game changer in the provider/client-prospect conversations. I only have to say that I've not been convinced with the oppening tracker provided by responsive in the DSRs or even in documents. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the experience that prospects can get through the Digital Sales Rooms. And the database that stores all client/prospect & internal documentation about my company. --- ### Tracks each question, review, task, and edit - Overall rating: 4/5 - Reviewer: Abby M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The tool's content library had improved how quickly our company can respond to RFPs, RFIs, and RFQs #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to track who completes each question, review, and task, and when they do it. #### Cons Responsive sometimes does not recognize RFP documents in the import configuration setting. #### Reasons for switching to Responsive, formerly RFPIO for the ability to save response content in the knowledge library --- ### RFPIO review - Overall rating: 5/5 - Reviewer: Ankit J. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was the best experience for me. I will say it is the best tool I have worked in. Its simplicity is the best thing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Responsive is one of the best RFP tool I have worked on. Any functionality from RFPIO is top notch be it a UI, export functionality, AI response. I will say RFPIO is the best tool for RFP responses. #### Cons Some time import of Ariba file doesnt work as it fail to take drop done. Also word template for response also some time create issues. #### Reasons for choosing Responsive, formerly RFPIO RFPIO UI , export functionality and integration simplicity won the battle. #### Reasons for switching to Responsive, formerly RFPIO Loopio was failing at some point so we thought of moving to RFPIO. --- ### RFP Writer - Overall rating: 4/5 - Reviewer: Christopher S. - Verified reviewer: Yes - Industry: Investment Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. While my current employer is still rolling it out, I have used Responsive before, and I am excited for the increased capacity it will allow us to have given our lean-team approach. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Mainly the project management capabilities of the product. The first step of vetting an RFP always takes time, but with Responsive your hard work is rewarded with automation after you get the ball rolling. #### Cons Building the database wasn't as intuitive as I would have liked, though the custom fields being able to be facets alongside tags is a great feature for those who are used to a traditional folder structure. #### Reasons for choosing Responsive, formerly RFPIO It was a close race, we liked the project management of Responsive better. Some of our team had experience with RFPIO as well. #### Reasons for switching to Responsive, formerly RFPIO Part of the reason for the switch was largely due to the project management capabilities of Responsive (and the lack thereof in qvidian) --- ### Easy to Use! - Overall rating: 4/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the process has been great. We had to do a quick migration to RFPIO so we would not be locked into a contract with our previous vendor. THey worked with us and helped us get the training we needed as fast as possible to have an MVP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros RFPIO has helped streamline the RFP process in our organization. We are able to include more SMEs in the RFP process with little to no training. The previous software we used, was very hard to figure out and manage, which resulted in necessary people not wanting to engage with the tool because it was too complicated. RFPIO changed all of this for us and has made it easy for our teams to collaborate. #### Cons We had some issues integrating with Salesforce, and the reporting aspect is still not what we want it to be. We have custom roles, and because we only use SSO we cannot 'impersonate' other roles for training and development purposes. #### Reasons for switching to Responsive, formerly RFPIO The product was not user-friendly and lacked many features. The final issue that led to the switch was having a production issue for over 4 months that kept us from being able to complete RFPs and resulted in a lot of re-work. Even after multiple escalations to their development, they could not solve their own issue. Our contract was up for renewal so we made the decision to switch. --- ### Responsive at Work - Overall rating: 5/5 - Reviewer: Cindy R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent, we like the collaboration with all team members and the Q&A setup. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of proposal creation, and the ability to have an easily accessible and up-to-date content library. #### Cons We had some initial issues with answers not uploading correctly. It was resolved with the customer service team. #### Reasons for choosing Responsive, formerly RFPIO Robust features and options. We had used SharePoint and there was always issues with version control. Responsive fixed that issue ;-) --- ### Efficient RFP management with a few minor quirks - Overall rating: 4/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s a great tool for getting through RFPs faster and keeping the team organized. There’s a bit of a learning curve, but it definitely beats other manual workaround options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - Speeds up the whole process by pulling in the right answers from past projects automatically - Makes it easy to track who is working on what without chasing teammates for updates - Keeps all approved content in one spot so everyone stays on the same page #### Cons - The platform is pretty dense and takes a good bit of time to understand - Final exports often need a bit of manual cleanup to get the formatting looking right - You have to spend a lot of time managing the library or the search results get cluttered --- ### Easy, quick and responsive content management! - Overall rating: 5/5 - Reviewer: Megan T. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I couldn't imagine doing this job without a tool like Responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Responsive makes finding content so simple. The recommended answers, along with the ability to search in many different ways (keyword, tags, facets) has made creating responses fast, and as easy as possible. #### Cons I wish formatting answers was a little easier. --- ### Transformative experience - Overall rating: 4/5 - Reviewer: Jarosław K. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience with RFPIO was transformative. It helped our business to move from the old system of QA's where an employee would keep asking the same question over and over again on a chat across different RFPs. RFPIO's knowledge base and vault of ready responses streamlined the process and allowed greater efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked the most about Responsive is that it enables collaboration between various teams without the need to rely on external software. Its integration with Slack also enabled me to stay on top on any meaningful changes to RFPs I'm involved in. #### Cons The most problematic aspect of the software is its notification scheme. I often get Daily Task Reports for sections that are 100% complete and require no work from me as a contributor. My understanding is this cannot be limited by any setting. --- ### Life saver! - Overall rating: 5/5 - Reviewer: Heather C. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its great! I also really like the ability to search in the content library without making a project if I'm just needing a small piece of content! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the various tags, I also appreciate the ability to add questions sets and answers to the library for a reviewer to vet and then place for the entire team to use. #### Cons Sometimes charts and pictures do not retain the quality resolution --- ### I recommend. - Overall rating: 4/5 - Reviewer: Deirdre G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy using Responsive 99% of the time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is fairly intuitive and have most of the features that I want. Definitely easier to use than another other similar product I've used. #### Cons Would like a little more sophistication in some functions such as excluding certain items permanently from the duplication report. I also still manually load excel workbooks because the program has problems properly sorting complicated worksheets. --- ### Good product, could do with more customisation - Overall rating: 4/5 - Reviewer: Matthew C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall quite good. took a while to get use to and learn most of the functionalities, but it is a very effective tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like how it acts as as repository for our Q&As and can also help with projects. #### Cons I don't like the lack of functionality around custom fields. For my company it is really important the AI doesn't give wrong info based on wrong product version.` --- ### Responsive: A tool that makes answering RFP a left hand job - Overall rating: 5/5 - Reviewer: Rohit B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The feature of Responsive that multiple collaborators can work on an RFP simultaneously is amazing. Also, the features like the content library, review, etc are very useful. #### Cons Everything almost is perfect about the tool. I don't feel there is a drawback. --- ### Great tool - Overall rating: 4/5 - Reviewer: Guillermo K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very positive. Right now it is a central part of our working process, so I cannot see myself going back to no tool, as it was our case. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros That it was very easy to start working with, and that we have all the previous content in a very accesible way. The reports we receive are great, as we can have an overview of the projects and create stats on how we are working. #### Cons We need to work very hard to keep everything updated. We have too many products and sub-companies, and therefore it is very difficult to use the AI automatic answers. There are many applications we are not using because they are limited to the admin, so I dont think we are using the full power of the tool. But that is more on us, I guess. --- ### The Most Flexible RFP Tool Available - Overall rating: 5/5 - Reviewer: Anthony R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered As one of RFPIO's early customers, I can honestly say that our experience has been nothing but absolutely amazing. We've been able to calculate massive returns on investment in using their software, and I've enjoyed working with their team so much. RFPIO didn't just introduce me to a proposal tool, they introduced me to the proposal community. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RFPIO has the best document import in the business. It's flexible enough to handle almost any format of document, but still offers plenty of time-saving shortcuts. The export functionality is also very good--it almost always results in a clean, tidy document. I also love the flexibility of the Answer Library. Features like merge tags, intelligent tagging, custom fields, collections and categories mean that the Library is more than capable of handling just about any business case you can throw at it. #### Cons My computer tends to have some latency issues when trying to work with large projects, and everything takes maybe just one more click than I'd like, but I also think that the payoff there is an interface which really does not need to much explanation for end-users. #### Vendor response Thank you, thank you, Anthony! We've learned a lot from working with you, and are so pleased to hear that you are finding community in your work with us and other proposal professionals. We're always looking for ways to make the user experience better, so we appreciate your feedback in that area too. Looking forward to measuring even more efficiencies in the RFP response process with MasterControl! Replied December 2018 --- ### Game changing for the RFP team - Overall rating: 5/5 - Reviewer: Collette C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered As stated in the title, RFPIO has really changed how we manage the RFP process. It has allowed us to bring all of our SMEs into the system and saved us from countless versioning, passing Word docs around, copying and pasting updates into a master, etc. Our team can communicate and collaborate with ease. It is tremendously cost-effective in that it frees our technical folks and others to spend more time on their core jobs and less time digging for RFP answers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of collaboration across the company and the ability to manage the RFP process in a far more streamlined fashion than previously. RFPIO allows the user to search for just the right content with ease. RFPIO has truly changed the way we do business -- for the better. #### Cons Nothing, really. Whenever I have had an issue (all minor) with how the software works (for instance, a notification I wanted to turn off), the RFPIO team helped me with a workaround. It really works extremely well for us. #### Vendor response Thank you for such a thoughtful review, Collette! We love hearing that your teams are collaborating better and your RFP process has gotten stronger. Cheers to our continued partnership with you and the Yes Marketing team! Replied December 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/product/425174-Responsive/reviews/?page=2) --- Responsive, formerly RFPIO Reviews, Pros and Cons - 2026 Software Advice