# Retain Software Reviews, Demo & Pricing - 2026 > Review of Retain Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/427840-retain --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Retain Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Retain 2026: Benefits, Features & Pricing Wondering if Retain is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Retain 5.0 [(2)](https://www.softwareadvice.com/product/427840-retain/#reviews) Pricing Pricing available upon request ### About Retain Retain gives you the tools to improve engagement and collect more. Reduce delinquency and losses. Whether they are late or just need a reminder to pay on time, Retain's optimization engine lets you send communications to your customers digitally to encourage repayment and reduce roll rates. Wondering if Retain is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Retain User Interface ## Popular Retain Alternatives Main Product Retain 5.0 [(2)](https://www.softwareadvice.com/product/427840-retain/#reviews) Ratings Breakdown - 5.0Ease of use - Value for money - 5.0Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16384)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.47Value for money - 4.26Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) 4.7 [(6425)](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.28Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Retain Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Retain Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Retain Activity Dashboard Activity Tracking API Campaign Management Communication Management Compliance Management Customer Experience Management Customizable Branding Customizable Fields Customizable Reports Customizable Templates Email Management Engagement Tracking Event Triggered Actions Feedback Management Monitoring On-Demand Communications Personalization Real-Time Analytics Real-Time Data Real-Time Reporting Reporting/Analytics Reporting & Statistics SMS Messaging Template Management Voice Mail ## Retain User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Customer support 5.0 Functionality 4.5 Have you used Retain and would like to share your experience with others? HS Hadeel S. Verified reviewer Financial Services 201-500 employees Used daily for less than 12 months Reviewed January 2024 Great Customer Experience 5 Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: Retain was really easy to setup. From sales \[sensitive content hidden\] to account managers \[sensitive content hidden\] the team has been extremely helpful in making sure we are satisfied with the product. Cons: Would prefer more intuitive dashboards that are adaptable and clickable. Read More LH LeVar H. Verified reviewer Financial Services 501-1000 employees Used daily for less than 2 years Reviewed December 2023 Email Product User 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Quick to deliver requested changes and the ability to provide detailed results. Cons: The initial tracking of the collection performance and tracking of payments that are linked to the specific communication cadence. Read More Showing 1 - 2 of 2 Reviews ## Other Top Recommended Customer Communications Management Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **8** times [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (532) Recently recommended **5** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16384) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Retain with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice