--- title: "Luna Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Luna. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Luna is a good fit for you!" source_url: "https://www.softwareadvice.com/product/428402-Luna/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / [Luna](https://www.softwareadvice.com/product/428402-Luna/) / Luna Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/428402-Luna/) Reviews [Alternatives](https://www.softwareadvice.com/product/428402-Luna/alternatives/) # Luna User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 35 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 25 reviews (71%) - 4 stars: 9 reviews (26%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - CRM integration is possible with Luna and leads can be filtered based on industries, countries, business sizes, job titles, etc. ### Most mentioned cons - Sometimes there is no description about the company, so one has to go into the company's website, which is cumbersome and wastes time... ## Luna customer reviews Showing reviews 1-25 of 35 (page 1). ### Great tool for sales outreach - Overall rating: 4/5 - Reviewer: Fab G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the ease of use and interface, as well as the quality of leads #### Cons Sadly the AI is a bit clunky still and sometimes creates confusing messages --- ### Your virtual office worker who handles the mailings - Overall rating: 5/5 - Reviewer: Patrik K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is truly the "all-in-one" tool I've been looking for for a long time. I find and receive verified leads, help with text content and good help to keep track of my mailings. A smart product that keeps getting better! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our main reasons for using Luna are- the help to find new leads- resourceful AI engine that helps us produce simple and fast background facts about the recipient- keeps track of when it is time to send out follow-up emails- reliable recipient verification #### Cons - I want to be able to cancel a sent email that is in an outgoing queue. Did I make a typo or miss some important information?- I want to be able to group my mailings to different recipient groups, with a different perspective on the AI engine's text suggestions --- ### Great Lead Generator - Overall rating: 4/5 - Reviewer: Ray r. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 3/5 #### Pros Luna is great at generating leads based on job title. #### Cons The cost is absolutely sky high and the ai sounds like a douchebag salesman most of the time. With a few tweaks to each email though it saves a lot of time. #### Reasons for choosing Luna Ease of lead generation to sending email. Very very simple interface. Please don't implement too many features and make this thing complicated! Simple is better! --- ### The Game-Changing AI Technology for Prospecting and Winning More Deals - Overall rating: 5/5 - Reviewer: Randall B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a sales leader, I was tired of automated messages that never got any responses. But Luna's AI technology has changed the game for me. With Luna, I can send personalized emails to high-quality leads that perfectly match my proposition. The best part is, Luna does the copywriting for me, making prospecting easy, fun, and effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The AI technology that SDRs and Business Owners love for winning more deals is a standout feature. Luna's AI technology suggests high-quality leads every day and generates personalized emails for cold outreach. This feature helps businesses focus on quality rather than quantity in their email campaigns, leading to better response rates and increased chances of winning deals. Additionally, Luna's ability to learn and improve from every interaction with prospects sets it apart from other sales prospecting tools. #### Cons Luna's features and capabilities use of AI technology for suggesting new high-quality leads and sending personalized emails is one of its strongest features. - I can't think of anything I dislike about the software --- ### Great AI prospecting tool - Overall rating: 5/5 - Reviewer: Steven G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great-- it's a wonderful way to do prospecting without the usual headaches most of which are time consuming of pyschological barriers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Luna is a breeze to start with - it has broken the barrier that comes with doing outreach. The UX is lovely and makes using Luna fun. If you've got a tool you like, you're more likely to use it. #### Cons The database still needs improvement - but they are improving all the time. You can also upload your own database anyway. The AI will improve too - it is not quite 100% in some regards and you have to keep training it to do what you want. It's like any AI Tool right now - you still need an element of human touch! --- ### I'm glad I purchased it, I'm not 100% sold, but where it's heading is powerful - Overall rating: 4/5 - Reviewer: Justin W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm VERY happy with my purchase as I trust the direction Luna is going. Should be a 5/5 product very soon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it writes emails for me, and comes with a seemingly accurate-enough database. #### Cons I feel like training Luna is SOMETIMES hit or miss - and I wish it would just learn "instantly" some of the base thigns I want it to say. Also, sometimes that 'icebrakers" or "conversation starters" are mediocre, but I thhink this will get better with time. --- ### Good value and support but not entirely perfect yet - Overall rating: 4/5 - Reviewer: Rudra S. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am more inclined to recommend it than not, but still a long way to go. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is good. Luna's support functions are quite nice. The chat emails have a genuine feel to them. Lead generation is superb! #### Cons Sometimes there is no description about the company, so one has to go into the company's website, which is cumbersome and wastes time...it sometimes suggests irrelevant email drafts. --- ### YouVerify Uses Luna in Semi-Automated but Automated way - Overall rating: 5/5 - Reviewer: Dimitri K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Needs more features, additional statistics and reports, needs to integrate urgently with salesforce #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Luna has an unbelievable algorithm of identifying the right target personas, the right companies. once you learn it during the evaluation process prior to the autonomous version, it will clearly show that. Perhaps in the first 40 emails and targeted needs a bit of training but there after you will forget to log in because it just works. #### Cons The target audience and leads generation --- ### Fantastic tool - Overall rating: 4/5 - Reviewer: Diego V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general is good, I love the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I discovered the Luna app by chance, and since then it has been an extremely useful tool that saves me a lot of time! #### Cons I have had some email bouncing back. I don't know whether this can be imporved. Maybe Luna's oubound emails show problems with their SPF or DKIM settings. #### Reasons for choosing Luna Easy to use --- ### Shoot for the Moon with your prospecting. - Overall rating: 5/5 - Reviewer: Nigel H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall its been a great experience with luna. The best ai personalised prospecting tool around. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once you have set Luna up, everything is pretty much automatic.It's a great tool to send personalised emails to grow your business.Every sales manager should be getting the Salesforce to use this. #### Cons Requires some monitoring, but this is necessary really. --- ### cada vs que queres cambiar algo en el mensaje Luna, comienza todo el proceso nuevamente. - Overall rating: 3/5 - Reviewer: Nicolas g. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. mala #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Que escribe lo mails mal, pero no se acerca a lo que yo le indico. #### Cons Que los escribe como quiere y no como yo le indico --- ### Good AI Outbound tool - Overall rating: 4/5 - Reviewer: Ariel S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros - Personalized emails- Automated approaches - Good leads #### Cons - Lack of features- Cannot transfer credits- Cannot create several profiles per email --- ### Lead generation and prospecting made easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really love Luna and I'm glad I got it on a lifetime deal (I hope they offer it again because I can definitely get more people to purchase). Luna is super easy to use and very helpful in finding leads or finding emails for our uploaded list. The customized cold email copy is a great time saver! No need to research and generate first line and it also learns as my team use it. So awesome! I also love that there's a follow up feature so I don't have to worry on when to do the follow up. plus excited for the upcoming new features from Luna. The best! #### Cons I hppe there's a way to filter leads according to technology used. That would save me tons instead of me paying another platform to pull my leads and upload them to Luna. Also, I really want to see Luna extending it's lead generating feature by allowing us to just upload website leads without the name and they'll find the emails for us. Super crossing my finger for those features. --- ### One of the best purchases I made in 2022 - Overall rating: 4/5 - Reviewer: Mary Ann M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Luna helps make lead gen easy to incorporate, I just have to follow up on the emails. And, they have introduced me to other tools that have become invaluable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is so easy to use and the team continues to improve the capabilities and search for quality leads. #### Cons None really, the AI for writing continues to improve. And anytime I find a bug, they are 100% responsive. --- ### Engaging tool for your cold-mailing efforts - Overall rating: 5/5 - Reviewer: Alban T. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I love Luna and use it at a minimum several times a week. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I love the very idea itself. There area lot of tools for cold-mailing, but Luna pares it down to the essentials, making it fun and easy to just send e-mails. Its slightly gamified workflow makes it fun to connect every day and send a dozen ails or two, and do it consistently day-in, day-out. That's what I really love here: not mass-sending 10k e-mails once in a while, but being compelled to send a few personalized mails on a daily basis.In my industry, this is gold. #### Cons Internationalization of copy, well... sucks, let's be honest. For English it's great, but for French it's a pain. #### Reasons for choosing Luna Simpler, less overwhelming: I get more actually done with a simpler product. --- ### Makes Outreach easy - Overall rating: 5/5 - Reviewer: Jake C. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GetLuna has shown itself to be a potent tool for any business looking to enhance its lead generation and management capabilities. I am thrilled to be a user and am eager to see how it can help drive my business to new heights. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros tilizing GetLuna has been a delightfully simple process. The platform's ease of use and straightforward interface make it incredibly user-friendly, which has made a significant difference in my productivity. Beyond its ease of use, GetLuna has successfully generated high-quality leads with no email bounces. This is a testament to the platform's quality and efficiency.One of the aspects I am particularly impressed with is GetLuna's extensive parameters for selecting contacts and businesses. It is truly comprehensive and meticulously designed. You can filter by a variety of criteria, from industry type to business size and even revenue. This level of detail in segmentation allows me to reach out to a highly targeted audience, which maximizes my efforts and ensures the leads I receive are most relevant to my business.The ability to get so granular with selecting industries and potential contacts is extraordinary. It gives me the power to tailor my outreach exactly to my needs, saving me time and increasing the effectiveness of my lead generation. It is an innovative approach that far surpasses the conventional methods I have previously used. #### Cons o far, I haven't received any responses from my initial outreach attempts. However, I've recently upgraded my plan and am optimistic about giving it another try. I'm hopeful that this step will enhance the effectiveness of my communication efforts. --- ### 🤩Luna nails it! - Overall rating: 5/5 - Reviewer: ▪ Tamela ▪ S. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a start-up our biggest challenge is prospecting new clients. Luna helps solve this problem. We can spend more time working with our existing user base and less on folks who are not interested in our product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros 1. Luna has an extensive lead database in exactly the right B2B target audience.2. Luna "listens" to me and seems to update her performance on-the-fly, from email to email. She's magic!3. The autonomous mode is a must. Once Luna is trained, we unleashed her full potential by letting her automate the email marketing campaign. It is like having another sales person on staff. 🥳 #### Cons The FAQs are OK. Can't find every answer in there yet. Looking forward to the autonomous mode Chat feature. --- ### Great tool; relevant leads, good AI-written emails suggested - Overall rating: 5/5 - Reviewer: Carl v. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. Little to no comments, sometimes emails are written half in Dutch (my default language) and English, only drawback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Relevant leads at relevant companies - Good adaption by AI-text writing tool for emails. Corrections are taken into account when generating next email #### Cons Non, actually all works convenient. Sometimes emails are written half in Dutch (my default language) and English, only drawback. #### Reasons for choosing Luna Integrates lead searching with sending emails straight ahead --- ### review - Overall rating: 5/5 - Reviewer: Jack A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. so far I like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros so far I like that it automates the SDR. #### Cons it's too expensive. You shoudl have a much cheaper rate to start, like $20/month. --- ### Scale personalization! - Overall rating: 5/5 - Reviewer: Tom S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it! 10/10 for me. I can push out 20-30 1:1 emails a day and review each one prior to send. It does a lot of heavy lifting for a solo founder like myself. I have seen responses, and booked a few meetings leveraging Luna. Highly recommend to give it a spin. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of scaling my outreach but in a way that is 1:1 to the reader. Its not perfect but damn near close in writing engaging, simple, and personalized emails. It has a desktop app and a mobile app which I love! #### Cons I don't have much feedback beyond I wish we could automate it. You do need to pop in and approve each message. I do believe it is on their roadmap though. --- ### Ai SDR you actually can use... - Overall rating: 5/5 - Reviewer: Bruce👨🏻‍💻 B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very positive, and would recomend to others as a means of finding more leads and a first touch point. I great prospecting tool for an real SDr to supercharge their output #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great for finding leads and creating a simple drip sequence of emails. The email copy training does work too #### Cons Email management and integration with CRM not as strong as it could be --- ### Wow-I love it - Overall rating: 5/5 - Reviewer: Michael V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was impressed from the start, and customer service has been great, very thorough and responsive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was surprised at how well the AI customized the emails for me. I thought there would have to be a lot more training. #### Cons nothing yet, my only small suggestion is to have the ability to edit the send schedule --- ### Great tool to get started with AI driven lead generation - Overall rating: 4/5 - Reviewer: Sjors v. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We want to generate a steady flow of lead generation and we believe that GetLuna is going to help us with this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's very simple to use, not expensive and easy to implement. #### Cons As it has very few options which makes it is easy to use, but also limits you in a very tailored approach #### Reasons for choosing Luna A dutch tool with limited commitment requirements --- ### Amazing Product - Overall rating: 5/5 - Reviewer: Elena B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Getting leads from Luna is amazing! Makes my work a breeze and its so simple. Perfect solution #### Cons Getting leads from Luna is amazing! Makes my work a breeze and its so simple. Perfect solution --- ### Really cool use of AI - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, do minimal set up and get results with a click of a button. #### Cons Follow ups and first emails are mixed together making it difficult to see where you are in a sequence ## More reviews [Next reviews](https://www.softwareadvice.com/product/428402-Luna/reviews/?page=2) --- Luna Reviews, Pros and Cons - 2026 Software Advice