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> Reviews of M-Files. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if M-Files is a good fit for you!

Source: https://www.softwareadvice.com/product/433195-M-Files/reviews

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M-Files Reviews

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[Overview](https://www.softwareadvice.com/product/433195-M-Files/)

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# M-Files Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(155)

4

(83)

3

(26)

2

(6)

1

(5)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.2

Value for money

4.3

Functionality

4.4

* * *

### Pros

"What I liked most about M-files is how it organizes documents using metadata instead of just folders, which makes searching for files much easier once everything is set up properly."

"I also like the workflow automtion and version control features which are useful for approvals and keeping track of changes."

"Metadata based search and workflow automation now enable us to find files in a flash, keep them compliant and also to make sure that tasks adhere to the correct approvals and run through with no delays."

### Cons

"The problem: every update over 12 years prompted us to upgrade the vault structure, warning that "some features may not work" if we declined."

"Delay in the metadata tagging of large batch imports slows down the commencement of workflow in case I will depend on automated assignments."

"Metadata tagging , Mobile experience limitation , confusing UI and Performance lag at some extent are the cons users face."

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M-Files Reviews, Pros and Cons - 2026 Software Advice