--- title: "Harness Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Harness. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Harness is a good fit for you!" source_url: "https://www.softwareadvice.com/product/434463-Harness/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [AI Coding Assistants Software](https://www.softwareadvice.com/category/5339-ai-coding-assistants/) / [Harness](https://www.softwareadvice.com/product/434463-Harness/) / Harness Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/434463-Harness/) Reviews # Harness User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 32 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.8/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 19 reviews (59%) - 4 stars: 11 reviews (34%) - 3 stars: 1 reviews (3%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Regarding security, the program offers integrated security features that ensure that only verified and approved versions of applications are deployed to production. - Integration with our current process was very smooth to be performed. - The product is easy to use while capturing the threads and showcasing the variables from the incidents on debug view. ### Most mentioned cons - This has slowed down the learning process and in this regard, more costs are required. - It’s inconvenient that for an enterprise user to sign in, at least in the case of our setup, you need to find a dedicated SSO URL that’s not able to be navigated to from the same page link that we commonly click (via Slack plugin) to go to the fault occurrence log in the first place. - The “regular”/non-enterprise login interface is available but this can’t be used for our form of account. ## Harness customer reviews Showing reviews 1-25 of 32 (page 1). ### Overops excellent - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Code Issued reporting after code deployment #### Cons Good enough,it was easy to intregate and good #### Vendor response Loving this 5-star review! Thank you so much! Replied August 2021 --- ### Decisive for performance and time to market - Overall rating: 5/5 - Reviewer: Alex C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy, quick setup. And the value it brings to development teams in putting secure software into production. #### Cons Some things like reusing pipelines could be easier to setup. --- ### Good yet Getting there! - Overall rating: 3/5 - Reviewer: Amitanshu T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The product is easy to use while capturing the threads and showcasing the variables from the incidents on debug view. It's also good at capturing snapshots and counts, VM info and logs when possible. - It gives a complete box for debugging and finding the cause for medium-low complex items. - Timestamp and VM are very useful - The issues are upfront before anything goes south #### Cons - The logs captured are sometimes inaccurate and also do not have a complete stack trace - The logs are not captured on many instances - there are false alarm captures, where the thread is still alive and not captured - The variable view is a pain to use on the right-hand side, can have a better way like in Eclipse etc - Cannot reference variables - source trigger is unknown/unstructured sometimes - Good for only low medium level debugging, VM logs and Adv level exceptions are not easy to be debugged here #### Vendor response Amitanshu - thank you for taking the time to leave us a review. We are sorry we were not able to earn a 5-star review from you. Our product and customer success teams will review your feedback closely. Thank you for the constructive feedback. Replied August 2021 --- ### Solid product for CI/CD, would be even better with proper GitOps approach. - Overall rating: 4/5 - Reviewer: Moshe S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered As a CI/CD product- Harness is pretty solid. The setup process is really easy and once you know to use most of its features- it's a pretty powerful product. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Config as Code is pretty great, especially due to the bi-directional sync with a Git repo. Also the verification step in a workflow could be really useful. #### Cons Not having the full GitOps functionality, specifically the reconciliation loop is something that is really missing from the product and would be very beneficial to have. --- ### Effective and Reliable - Overall rating: 5/5 - Reviewer: Josh C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We are always aware if the current release will fall due to real time notifications by overops. Devs just gets notified in slack and we get the details as to why accurately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like how it can be integrated to slack. We can attend to all of the issues real time. #### Cons Sometimes loading the link for the issues takes time. I think this is normal but I believe can always be improved. #### Vendor response Josh - we appreciate you taking the time to leave us a review! We are glad you find value with the Slack integration which allows you to tackle issues real-time. Thanks again! Replied August 2021 --- ### Helps much with software consistency - Overall rating: 5/5 - Reviewer: Joshua C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered We have Overops both in production and development environment and it's doing its job well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros some intermittent issues are very hard to trace where most pro engineers will somehow reliant with notifications from overops. #### Cons If there is, it's always on the loading times when opening the logs. There's always a better way of making the load times faster. #### Vendor response Hi Josh - thank you so much for the 5-star review. Glad you find OverOps so valuable :) Replied August 2021 --- ### Good - Overall rating: 4/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Just CD for now, CI maybe in the future #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, nice support, new cool things coming. #### Cons Bitter expensive yet, maybe get a little cheaper in the future. #### Reasons for choosing Harness Pretty cool --- ### Future and beyond - Overall rating: 4/5 - Reviewer: Rodolpho G. - Verified reviewer: Yes - Industry: Insurance - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integration with our current process was very smooth to be performed. #### Cons Some details in the cloud pricing (cost calculator module) can be improved. --- ### OverOps is best at its job - Overall rating: 5/5 - Reviewer: Pankaj S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I never miss any alerts whenever I'm on call. All alerts are timely raised and it prevents the system from failing. Best at its job. Easy to use. #### Cons Nothing specific. Solves all my purpose. #### Vendor response Pankaj, thank you for the 5-star review and thank you for being a customer! Replied August 2021 --- ### Great product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used other for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It's a nice product to use for any developer. We can use it in case of any issue/code breakage. It lets you know what are all errors/exceptions came with its frequency and position. That helps to find the root cause of the issue without any logs. #### Cons It hard to scroll in the code source of the error cited out. #### Vendor response Wow, we love this 5-star review! Thank you so much! Replied August 2021 --- ### Overops worth the effort - Overall rating: 5/5 - Reviewer: Shifali G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Nice to have overops. Good experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Easy to identify bugs in deployed code with proper reasons and values. #### Cons At times, code does decompile which makes it difficult to check bugs. #### Vendor response Shifali - thank you for the fantastic 5-star review. You nailed it! Replied August 2021 --- ### Program has a strong point in strategic development tasks. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Although it handles several deployment volumes at the same time, I would say that it is missing something to surpass the previous programs that I have mentioned, perhaps a more refined solution that is easier to learn in the curve as I previously mentioned. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like it, Harness simplifies and automates complex processes, allowing engineers to focus on more strategic tasks. Regarding security, the program offers integrated security features that ensure that only verified and approved versions of applications are deployed to production. #### Cons The program gives me displeasure as it has a steep learning curve, especially for engineers accustomed to other CD tools. This has slowed down the learning process and in this regard, more costs are required. The program is necessary for projects. specific and we could not discontinue it completely. #### Reasons for switching to Harness It generated very slow feedback, it did not have good systems developed for it. --- ### The mostly integrated CI/CD tool - Overall rating: 5/5 - Reviewer: Renan C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool is completely integrated with other devop tools, making easy to work and deploy what you need and if someone goes wrong he will told you too. #### Cons The tool is upgrading and developing more features day after day and some functions isn’t finished yet #### Reasons for choosing Harness Harness is much more robustly and have much more functions to our devops day a day #### Reasons for switching to Harness We had lost our dev who has developed all Jenkins scripts and the change to Harness was amazing because we don’t need to script anymore --- ### Brilliant concept, updates occasionally crash JVM, price gougers - Overall rating: 2/5 - Reviewer: Joseph T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The customer support is generally very good. The concept is outstanding. Being able to record runtime state in production for post-mortem debugging is utterly amazing. #### Cons There are a number of critical application issues described below, but the chief con of Overops is the price. This is *at least* an order of magnitude more than the value that Overops provides, and is a kick in the teeth for surely most startup-level organisations, particularly ones like ours that helped them grow their business. There were at least 3 occasions in 2+ years of use that Overops (previously Takipi) released updates to their agent (which runs in our production JVM) that caused the whole jvm to segfault. This is a pretty poor track record (and it's more than a little ironic that this happens with a *software quality tool*). In all that time we never succeeded in getting a noise-free or complete exception notification channel between Overops and our Slack installation. It would fail to notify about most errors, and routinely report errors we had attempted to filter out. This persisted despite numerous sessions with app engineers. #### Vendor response Hi Joseph - thank you for taking the time to leave us a review. Although, we are disappointed you had a poor experience with our software back in 2018 and would love an opportunity to show you how we've made dramatic improvements since then. Please reach out at support@overops.com to schedule a walk through. Replied August 2021 --- ### Great Product for Orchestrating Deployments - Overall rating: 5/5 - Reviewer: Thomas W. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered A great tool. We implemented it to save the development time on building out a pipeline using other tools like Jenkins. We managed to get a production ready pipeline up and running within a month. Support from Harness is excellent and they are always there to help when required. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The out of the box functionality does as exactly as it says on the tin. No need to worry about how to implement a deployment method for the infrastructure you are running on. Harness simply lists the deployment methods and the infrastructure type you are deploying to and it just works. #### Cons Some of the behind the scenes configuration is slightly confusing (e.g. Harness delegate profiles) but once set-up correctly it works like a charm. Adding bespoke scripting to pipelines can be tricky with selecting the correct configuration options to run smoothly. When things go wrong, the debugging could be improved. #### Reasons for choosing Harness Minimal development time and turn around for getting a pipeline up and running. --- ### Overops: Great software, great support - Overall rating: 5/5 - Reviewer: Andrew T. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Overops is easy to use and understand. If configured correctly, it identifies the errors and problems that engineers should find most important. The UI is straight forward as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As an SRE, it helps me to be able to see what errors are being thrown from any particular application. I help manage a stack of at least a hundred microservices, so it is impossible for me to have an in-depth understanding of every single one. If Overops detects an error, it immediately shows me exactly where in the source code this error has occurred, allowing me to communicate clearly to the team responsible for the application as to where they need improvement. #### Cons The deployment process for this software was challenging. We had to engineer a lot of custom solutions to keep it running. For example, we used a hybrid approach (some infrastructure in our cloud, some in Overops') and we had to use a handful of lambdas to facilitate the storage and installation of the Overops collector agent and monitoring agent. If all of this could be encapsulated in a single Cloudformation or Terraform document, it could be deployed easier. #### Vendor response Thank you for the review Andrew! We really appreciate you as a customer and are so glad you find value in our product and customer support. Replied June 2021 --- ### Harness for the win! - Overall rating: 5/5 - Reviewer: Joshua W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered From shopping to inception it's been an absolute blast. Lucky, [SENSITIVE CONTENT] have helped every step of the way to transition to the dumpster fire of Jenkins we had, to the new hotness for our CI/CD. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) It's not Jenkins, 2) ease of use and setup 3) empowerment for developers to be self service 4) pipeline and workflow malleability 5) no plugins to maintain 6)not jenkins #### Cons Only con is their can be some feature requests to be done (non product impacting) but, they jump right on those. It's pretty cool to grow with harness. That's literally the only thing I can think of. #### Reasons for choosing Harness When we had questions our Service rep never responded. Well he did once, two months later after we decided to go with Harness #### Reasons for switching to Harness Have you ever used Jenkins? --- ### Debugging production issues with OverOps - Overall rating: 5/5 - Reviewer: Jung Jun P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered I haven't used OverOps before I joined this company. Fixing production issues had never been easy. I highly recommend to use this product for Java services. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros As a software developer, I don't monitor OverOps regularly. But, when we detect any error or bug from our logs, we can easily access the "event" that OverOps provides link in logs. It's absolutely convenient and the information provides OverOps is amazing. The snapshot contains all variable values and stack traces so that developers can easily see what's wrong in code or data. #### Cons Overops groups similar events. Sometimes it's hard to find the exact "problem" even with a link provided in the log. And I see some lags when we browse events by selecting date/time range and servers. It may be because of the size of our system, but it could be better. I only have OverOps experiences with Java microservices, I am not sure how it supports other frameworks. (e.g. Node.js or Golang ) #### Vendor response Hi Jung Jun - thanks for taking the time to leave us a 5-star review! Replied August 2021 --- ### Amazing Product! - Overall rating: 5/5 - Reviewer: Debashis D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Its seamless, there cant be a better solution that this to keep system healthy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps debug production issue in seconds, always keeps a eye on system, system becomes much more healthier and cleaner. #### Cons Sometimes the alerts links does not works, apart from that i dont see anything. #### Vendor response We are thrilled that we earned a 5-star review from you Debashis! Replied August 2021 --- ### Great tool! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great tool which has helped our software developers in debugging any issue in very short time. Its greatest features are the dashboard which shows the trend of exceptions in your system and its capability to show stack trace and the variable values preserved. Integrating any new application is also very easy. #### Cons I think the configuration of alerts could be simpler. #### Vendor response We appreciate you taking the time to leave us a 4-star review. We will review your feedback and strive to earn a 5-star review for your next review. Replied August 2021 --- ### Try this software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Great #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros This is very user friendly and ease to use. #### Cons No proper filters to be saved.More options should be there to save filters #### Vendor response Thank you for the 4-star review! Your feedback will be passed along to our product and customer success team. Replied August 2021 --- ### Game-changing Analytical Software for debugging - Overall rating: 4/5 - Reviewer: Davis C. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Real time monitoring, ability to find rootcause much quicker #### Cons At times when an issue reoccurs, the error gets logged, but data would be from previous occurrence. Same error, outdated data at times #### Vendor response Hi Davis, thank you for leaving a review! We really appreciate you as a customer and value your feedback. Glad to hear that you are able to find the root cause of issues much faster! Replied June 2021 --- ### Why need to use OverOps - Overall rating: 4/5 - Reviewer: sumit k. - Verified reviewer: Yes - Industry: Computer Games - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered i have a great experience with OverOps . we able to slove alot production issue very fast with help of this tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros this tool show us all error of our application at one place .. what is root cause of the issue and where the error coming these all we can check at overops #### Cons a little bit ui and mail system show be on daliy based . #### Vendor response Thank you Sumit! We appreciate you taking the time to leave us a review. Replied August 2021 --- ### Good for At Scale Fault Detection Post-Deployment - Overall rating: 5/5 - Reviewer: Austin H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros For issues that may be difficult to reproduce but aren’t yet able to be deployed to Production, OverOps allows our team to find such operational faults via daily/weekly reports that can alert us to previously missed occurrence scenarios, which allows us to address these faults and patch them before code goes to production. #### Cons It’s inconvenient that for an enterprise user to sign in, at least in the case of our setup, you need to find a dedicated SSO URL that’s not able to be navigated to from the same page link that we commonly click (via Slack plugin) to go to the fault occurrence log in the first place. The “regular”/non-enterprise login interface is available but this can’t be used for our form of account. This makes accessing the tool a little more cumbersome than other services thus making it a little less convenient to access at a random moments’ notice than a tool like Splunk that has SSO login built in to the same login interface. #### Vendor response Austin, thank you so much for the 5-star review! Replied August 2021 --- ### Takipi/Overops is a must! - Overall rating: 5/5 - Reviewer: Ben T. - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overops (formerly Takipi) is a great tool that has been a fantastic asset to our debugging capabilities. Super easy to set up, and we've noticed no issues with the minimal overhead introduced. There are many ties where we've been able to solve a problem without having to try to reproduce it just because we had Overops installed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, very focused use case and extremely helpful information. #### Cons A bit pricey for a small company with a server per customer to monitor. Probably ok if you have one server for many customers. #### Vendor response Ben, we love it, thank you for the 5-star review! Replied August 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/product/434463-Harness/reviews/?page=2) --- Harness Reviews, Pros and Cons - 2026 Software Advice