# AudienceView Software Reviews, Demo & Pricing - 2026 > Review of AudienceView Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/434849-AudienceView-Professional --- [Home](https://www.softwareadvice.com/) / [Museum Software](https://www.softwareadvice.com/museum/) / AudienceView Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/434849-AudienceView-Professional/reviews/)[Alternatives](https://www.softwareadvice.com/product/434849-AudienceView-Professional/alternatives/) # AudienceView 2026: Benefits, Features & Pricing Wondering if AudienceView is right for your organization? Our Museum Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview AudienceView 4.5 [(45)](https://www.softwareadvice.com/product/434849-AudienceView-Professional/reviews/) Pricing Pricing available upon request ### About AudienceView AudienceView is a cloud-based ticketing solution that enables nonprofits, art centers, museums, events and theaters to sell tickets and raise funds. The solution allows users to manage ticket prices by individual seats or sections and offer free as well as discounted tickets to patrons. It also allows businesses to create ticket layouts with their brand logo and colors. AudienceView enables users to track attendance, donor history, member list, demographic data and subscriber information. The solution’s analytics feature enables event managers to create membership campaigns and segmented lists. They can also identify one-time donors and specifically target them for continuous donations. AudienceView helps users to track conversations and measure the ROI for each advertising campaign. They can also analyse which communication channel is generating the most responses. Services are offered on a subscription basis and online support is available during business hours. Wondering if AudienceView is right for your organization? Our Museum Software selection experts can help you in 15 minutes or less. ## AudienceView User Interface ## Popular AudienceView Alternatives Main Product AudienceView 4.5 [(45)](https://www.softwareadvice.com/product/434849-AudienceView-Professional/reviews/) Ratings Breakdown - 4.40Ease of use - 4.45Value for money - 4.64Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5783)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [TicketSource](https://www.softwareadvice.com/event-management/ticketsource-profile/) 4.8 [(546)](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.66Value for money - 4.77Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Fienta](https://www.softwareadvice.com/event-booking/fienta-profile/) 4.8 [(181)](https://www.softwareadvice.com/event-booking/fienta-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.75Value for money - 4.82Customer support - 4.56Functionality Pricing Starting at €0.40 per month Get Price Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Get Price ## AudienceView Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AudienceView Features - Popular features found in Museum Contact Management Digital Asset Management Event Management Fundraising Management Gift Shop POS Inventory Management Membership Management Product Catalog Ticketing - More features of AudienceView Access Control Activity Dashboard API Attendance Management Attendee Management Attendee Segmentation Audience Engagement Badge Printing Barcode/Ticket Scanning Calendar Management Conferences/Conventions Confirmations/Reminders Credit Card Processing CRM Customer Data Management Customer History Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Dynamic Pricing Electronic Payments Email Management Email Marketing Email Reminders Employee Management Event Calendar Event Scheduling Event Ticketing Event Tracking Exhibit/Vendor Management For Film Festivals For Music Festivals Guest List Management Guest List Search Lead Capture Marketing Automation Mobile Access Mobile Ticketing Multi-Event Online Payments Online Registration Online Ticketing Onsite Ticketing Order Processing Payment Processing Point of Sale (POS) Print-at-Home Promotions Management Real-Time Analytics Real-Time Data Receipt Management Registration Management Reporting/Analytics Reporting & Statistics Reserved Seating Sales Reports Season Tickets Seating Map Social Media Integration Social Promotion Surveys & Feedback Third-Party Integrations Ticket Brokering Ticket Reservations Venue Management Visitor Registration Volunteer Management Wait List Management Website Management ## AudienceView Integrations Constant Contact Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Cybba Integration rated undefined from -1 review CardConnect Integration rated undefined from -1 review See all 8 integrations ## AudienceView User Reviews Overall Rating 4.5 Ratings Breakdown 5 71% 4 20% 3 2% 2 4% 1 2% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.6 Functionality 4.3 BI Barry I. Verified reviewer Performing Arts 2-10 employees Used daily for more than 2 years Review source Reviewed July 2022 Good, can't wait for it to be better 4 We used to have ticketing and donations in two separate software which was a nightmare. Having everything in one system is very beneficial. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Do not get me wrong, this product is good. It has a variety of options but sometimes has weird dead-ends on the back end or functions in odd ways. It is definitely a better option than what we had. I enjoy it and will keep using it, would love to see some new features. Cons: As I mentioned above, sometimes you run into dead-ends. I wish there was a bi-annual check-in where I could talk to someone about features and what we would love to see. Directly integrated marketing, not using Mial Chimp or another software, truly an AVP marketing feature would be ideal. Reasons for switching to AudienceView Our contract was ending in Vendini and we were swayed into moving into this product. Read More MS Meredith S. Entertainment 11-50 employees Used daily for more than 2 years Review source Reviewed September 2016 Great Service for Patrons and Companies Alike! 5 We've been using OvationTix since its inception. With dozens of shows throughout the year, including many for which we function purely as Presenters, the functionality of OvationTix has been crucial to our success. Our presented productions can monitor and see the success of their shows, and we can manage the overall process. We enjoy working with OvationTix so much that we began using it to track all of our donations years ago. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Sales Format is customizable to match your website, so customers don't know they're going off-site to purchase their tickets - Easy to add packages, products and donations to the offerings - Easy to set up numerous shows and events throughout the year and share access to box office information to select individuals for select productions - Ability to track all donor activity, including donations, attendance at shows, and product purchases (such as Auction wins or merchandise sales) - Ability to sort donors by category or campaign - Ability to have multiple donor campaigns for multiple projects - The online format allows our Development Staff to work remotely when necessary because all donor information is on the cloud Cons: The ability to track pledges and offset them with donations is still in development. We'd like to be able to track a donation for its intended fiscal year, but that feature is not currently available. It would also be nice to be able to track Grant Deadlines and activity, as one can do with some of the more expensive programs. Vendor Response You're taking full advantage of our fundraising and ticketing functions! We're continuing to work on enhancements to both. The new "Donor Profile" view may be of interest to you and yes, continued development on pledges and fiscal year changes is in process. If she hasn't been in touch already, Melissa, your account executive, will be in touch with you shortly to demonstrate some new pledge functionality that might address your current need. Please keep checking your email for the newsletter as these enhancements will keep rolling out for you and all of our nonprofit partners. Replied September 2016 Read More LC Lisa C. Verified reviewer Entertainment 2-10 employees Used monthly for more than 2 years Review source Reviewed August 2019 This service is horrible 2 Not very good. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Nothing. And the fact that I wrote that and this survey won't allow me to submit unless I say one good thing. So here is the one thing I like, It's easy to get onto the website. Cons: That if there are any issues and if someone where new to this software they have no clue who to call for technical issues. You do not have it on your page where it is right there for someone to find should they need assistance right away. Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined. Vendor Response Hi Lisa. We're sorry to hear you haven't been having a great experience with OvationTix. We'd like to try to make things better! Your Customer Success Manager will be reaching out to you shortly. Replied August 2019 Read More AG Ann G. Verified reviewer Performing Arts 2-10 employees Used daily for less than 12 months Review source Reviewed August 2019 Right size, right price, excellent customer service 5 OvationTix is the right-sized software for our medium-sized theatre. We are working in a new model, and we needed a consortium-style box office that wouldn't break the bank. We wanted to be able to sell tickets across several companies without compromising the data or independence among the companies. OT could help us with this odd model, at a reasonable price that even the smaller companies could afford. In addition, we needed something we could train rotating apprentices to use, so we needed it to be simple. And the OT team has been so responsive to every issue we've had. I also like that they are still clearly working on the software - this isn't a product that they've set and won't change. They add new things and listen to our requests. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use and train others to use; Customer service is super-responsive and they talk to you like human beings; One piece of software for both ticketing and development; It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it; Clear, easy reports that you can save and/or automate; OvationTix is willing to work with us to create new solutions for our unique business model. Cons: We've had some hiccups with customer service over terminology; The transition was complicated because OvationTix and our previous software used exact opposite categories to sort, etc. I wish the automated receipts and acknowledgements for patrons were a little prettier. Reasons for choosing AudienceView We did consider other products, but for the functionality what we wanted, they were all more expensive and more complicated to use. Reasons for switching to AudienceView Patron Manager, while very complete, was just too big for us. We found it difficult to navigate and pull reports from. And because it's built on a Salesforce platform, it's just wasn't capable of adjusting to our unique situation. Vendor Response Ann, thank you so much for this feedback! We are so happy to hear that OvationTix serves your theatre well. We look forward to growing and improving with you! Replied August 2019 Read More SM Steven M. Entertainment 2-10 employees Used daily for less than 12 months Review source Reviewed February 2017 Perfect! Stellar support, intuitive features, scales with us 5 Our events perform in multiple venues with varying set-ups: assigned seats, general admission, and with various types of tickets like VIPs and student pricing in venues from 99 seats up to 800 or more seats. We also use discount codes, want something that easily integrates with email software and our website and really responsive support since we produce more events than our relatively small staff can handle! OvationTix has worked very well for us in this first six months of our partnership with them. I like that they update the software monthly with new features. It is important our company keep its branding consistent and OvationTix makes that process seamless. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of Use Quick Set-Up and On-Sales Integration with Email and Website Platforms Great Support Helpful and Ongoing Upgrades Call Center for Ticket Buyers by Phone Private, Custom Branding No Up-Front Cost: we only pay OvationTix when we sell tickets. Cons: We aren't a non-profit company, so all the fundraising features in the solution don't really apply to us. This is not a complaint really, but those tools are probably of great use to other companies. We just don't use them. Vendor Response Thanks for the praise Steven! Our best to you and your team. Don't hesitate to reach out to our support team if you have any questions. And yes, while the fundraising solutions like individual donations, pledge tracking, moves management and deeper CRM functions aren't for everyone, you can certainly use them when they match up with your business needs. Replied February 2017 Read More HC Heather C. Verified reviewer Entertainment Self-Employed Used other for more than 2 years Review source Reviewed August 2019 I've been with Ovation for nearly a decade! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: There are many pros to ovation - the fact that they mirror your website, the fact that you can choose how the fees are charged (i.e. to the client or out of the ticket price), the ease with which it allows you to take credit cards, the great customer service, I could go on and on! Cons: I do wish (and maybe this is coming in the future) that I could set a limit on the number of discount tickets I set for a specific performance, i.e. there are 10 tickets at 50% off for Tuesday night - and the software would stop selling them once 10 have sold. Other than that I haven't got many complaints! Reasons for switching to AudienceView At the time one of my biggest concerns was making it look like the buyer was on my own website - it sort of tricked them in to thinking they were buying directly from me - since I was having trouble selling advance online. Now I have no problems. Vendor Response Hi Heather, Thank you so much for your review and being a partner a long standing partner. As far as the discount codes...you can put a limit on how many of those are sent and all types of other parameters (i.e ticket limits, specific dates, specific sections), etc. I will follow up with you separately to walk you through it. Thanks again. Replied August 2019 Read More JA Jamie A. Arts and Crafts 2-10 employees Used daily for more than 2 years Review source Reviewed November 2016 Best Customer Support! 5 We love Ovationtix. Their customer support team helps us with every and any problem we have. Even if they don't have the answer right away, they get back to you within a very reasonable time frame. Everyone is always friendly and willing to help. They fully support and listen to our ideas about improving the system, in order to meet our specific needs and requirements. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \-ease of use -easy to follow layout -everything in one spot (subscriptions, tickets, donations) Cons: \-Theatre Ed Class registrations are difficult -no way to flag certain patrons on a who's coming list -Patron Holds from patron profile would be nice so you are not going back and fourth from the hold page to the profile page. Vendor Response Thanks so much Jamie! Our support team is always happy to hear such praise and I will pass along your requests for further enhancements to the Who's Coming report and hold functionality too. And please keep an eye out for some enhanced reporting features rolling out over the next few quarters. You'll hear about them in our monthly newsletter. Replied November 2016 Read More JW Jeff W. Entertainment 2-10 employees Used daily for more than 2 years Review source Reviewed November 2017 great team with customer service! very supportive. user friendly and easy to navigate. 4 like the extra phone room support and the financial credit card payout that is done by Ovation instead of our administration. the online ease of use. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Very user friendly and simple to set up shows and make changes, alterations to shows and pricing. Cons: a bit slow when doing window sales (internet speed) no waiting list automatic function when a show sells out (like Eventbrite has) . The fact that you can't build your own seating charts or make alterations to them without going through a customer service rep ( slow turnaround). Vendor Response Thanks for the review! You shouldn't be experiencing any issues with internet speed at the Box Office so please give us a call so we can trouble shoot that for you. We'd also love to hear more about what you're looking for in terms of the wait list functionality. We take client feedback very seriously and it directly drives our roadmap. We are working on functionality to give clients the ability to build their own seat maps so stay tuned! Replied December 2017 Read More JB Jen B. 11-50 employees Used daily for unspecified Review source Reviewed September 2016 OvationTix Review 5 Overall, Ovationtix is very easy to use and client friendly. They have a great support team that is easy to reach and very helpful. For a small company such as ours that does not have a stationary box office, their phone line is a great way for us to offer box office service to our patrons. It's online functionality, allowing us to use anywhere we go, is great, as we are an itinerant theater company, and need to set up a new box office area for each show, somethimes in areas that are not as conducive to a theater environment. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The software is easy to use, allowing our patrons easy ability to purchase tickets through our site. It is also flexible, so we can adjust it to our needs as an itinerant company. We can make our subscriptions customizable to each space that we are in. Cons: The reporting function is not as straightforward as I would like. Sometimes it takes some extra finesse and creativity to pull a report with the exact information that you need. It is not as straightforward as a database as it is a ticketing software. Vendor Response Thanks Jen! I'm glad we're a good fit for your company's needs. And keep an eye out for enhancements in reporting (and the entire solution) in the coming year. We update every couple weeks and have some additional features on our road map. If your account executive or Client Services can be of help, don't hesitate to call. Or just hit "reply" to one of the monthly OvationTix newsletters and I'll receive the response directly. -Joseph Yoshitomi, VP Marketing Strategy Replied September 2016 Read More EC Erin C. Verified reviewer Performing Arts 2-10 employees Used monthly for more than 2 years Review source Reviewed August 2019 Vital for my theater company 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely. Cons: I would love for the integration design to be easier to update - we made changes to our website and it was explained to me that it would take a team of them to redo the design so that the pages matched. At the time I opted not to have them do that, since our changes were minor. But we're currently doing a rebranding project and we'll need to be able to re-integrate the design - I'm hoping that can be done in a timely manner (when we're ready.) That all said, customer service has always been amazing so this "like least" does not affect my opinion about the company. Reasons for choosing AudienceView Price and ease of use Reasons for switching to AudienceView We wanted something that would track our patrons from show to show, and we wanted to be able to fundraise through the same software. Vendor Response Hi Erin, Thank you so much for your review. We appreciate your partnership. In regards to your comment about the updates to your design we have a new interface that allows you to make all of those changes yourself. I will follow up with you directly with more info. Thanks again! Replied August 2019 Read More Showing 1 - 10 of 45 Reviews [See All Reviews](https://www.softwareadvice.com/product/434849-AudienceView-Professional/reviews/) ## AudienceView Popular Comparisons [Eventbrite vs AudienceView](https://www.softwareadvice.com/compare/133924-eventbrite/vs/434849-AudienceView-Professional/)[Ticket Tailor vs AudienceView](https://www.softwareadvice.com/compare/158968-ticket-tailor/vs/434849-AudienceView-Professional/)[On the Stage vs AudienceView](https://www.softwareadvice.com/compare/401987-on-the-stage/vs/434849-AudienceView-Professional/)[ThunderTix vs AudienceView](https://www.softwareadvice.com/compare/92722-thundertix/vs/434849-AudienceView-Professional/) [Compare All Alternatives](https://www.softwareadvice.com/product/434849-AudienceView-Professional/alternatives/) ## Other Top Recommended Museum Software [Rapid POS](https://www.softwareadvice.com/product/285338-Rapid-POS/) **4.5** (11) Recently recommended **40** times [KORONA POS](https://www.softwareadvice.com/retail/korona-profile/) **4.7** (80) Recently recommended **19** times [Tix](https://www.softwareadvice.com/product/419345-Tix/) **4.8** (192) Recently recommended **0** times [Artwork Archive](https://www.softwareadvice.com/museum/artwork-archive-profile/) **4.9** (107) Recently recommended **0** times Stuck Between Options? 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