monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such as marketing, sales, oper...Read more about monday.com
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Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applica...Read more about Zendesk Suite
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SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up in an intuitive, fully co...Read more about SysAid
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Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature allows employees to create ...Read more about Confluence
Microsoft Sharepoint is a knowledge and content management system (CMS). The product also provides collaboration tool capabilities. The solution offers typical CMS features like document and digital asset management, case and contract management and report...Read more about Microsoft SharePoint
Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, records, calendar and more. Key features include portfolio tracker, designer templates, database management, documentation and data export. Dep...Read more about Notion
AI-powered enterprise search, intranet, and knowledge base in one. Search for content across all your knowledge sources (Gdrive, Onedrive, Box, Dropbox, Sharepoint) Create, improve, or synthesize verified content and translate it to over 100 languages. ...Read more about Guru
IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT Glue's relationship mapping feature...Read more about IT Glue
Freshdesk is a cloud-based customer service solution that helps businesses provide effortless service across every customer touchpoint. Freshdesk enables businesses to monitor customer conversations across email, phone, chat, social media and instant mes...Read more about Freshdesk
LiveAgent is an online Help Desk solution for eCommerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals and change and license management, all as either in-suite or stand...Read more about LiveAgent
Document360 is an AI-powered knowledge base software for creating and sharing self-service knowledge bases. It offers a range of tools, including documentation creation, categorization, editing, and branding features such as markdown support, version contr...Read more about Document360
Bloomfire is a cloud-based knowledge management platform that aims to help employees search for information to do their jobs by connecting people with knowledge. Organizations use Bloomfire to find and follow internal experts, create and post content, se...Read more about Bloomfire
SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service reques...Read more about SolarWinds Service Desk
Microsoft Viva Engage is a private cloud-based social network that enables employees to collaborate across departments, locations, content and business applications. It is suitable for businesses of all sizes. Microsoft Viva Engage is available either as a...Read more about Microsoft Viva Engage
LiquidText is a note-taking solution that helps businesses collate ideas, create note relationships, handle search processes, and more from within a unified platform. It allows staff members share notes with other team members and export them in multiple f...Read more about LiquidText