# Loop Software Reviews, Demo & Pricing - 2026

> Review of Loop Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/440531-Loop

---

[Home](https://www.softwareadvice.com/)

/

[Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/)

/

Loop

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

# Loop 2026: Benefits, Features & Pricing

Wondering if Loop is right for your organization?

Our Delivery Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Loop

4.7

[(10)](https://www.softwareadvice.com/product/440531-Loop/#reviews)

Pricing

Starting at ZAR1,750.00 per month

### About Loop

Loop is a cloud-based delivery management platform that allows businesses to monitor customers, fleet, orders and routes in real-time. Key features include a dashboard, route planning, proof of delivery (POD) and geofencing.

Loop enables on-site operators to cancel, reset, terminate and duplicate orders, remove drivers from trips and update delivery statuses.

Wondering if Loop is right for your organization?

Our Delivery Management Software selection experts can help you in 15 minutes or less.

## Loop User Interface

## Popular Loop Alternatives

Main Product

Loop

4.7

[(10)](https://www.softwareadvice.com/product/440531-Loop/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.60Value for money
-   4.70Customer support
-   4.30Functionality

Pricing

Starting at ZAR1750.00 per month

Get Price

Alternative Product

[Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)

4.7

[(389)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.58Value for money
-   4.77Customer support
-   4.56Functionality

Pricing

Starting at $24.00 per month

Get Price

Alternative Product

[Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/)

4.9

[(95)](https://www.softwareadvice.com/scm/metrobi-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.76Value for money
-   4.89Customer support
-   4.77Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Spoke Dispatch](https://www.softwareadvice.com/product/112170-Spoke/)

4.8

[(105)](https://www.softwareadvice.com/product/112170-Spoke/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.54Value for money
-   4.63Customer support
-   4.59Functionality

Pricing

Starting at $125.00 per month

Get Price

Alternative Product

[Detrack](https://www.softwareadvice.com/crm/detrack-profile/)

4.7

[(96)](https://www.softwareadvice.com/crm/detrack-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.51Value for money
-   4.69Customer support
-   4.51Functionality

Pricing

Starting at $26.00 per year

Get Price

Alternative Product

[Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/)

4.7

[(140)](https://www.softwareadvice.com/retail/track-pod-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.40Value for money
-   4.47Customer support
-   4.41Functionality

Pricing

Starting at $49.00 per month

Get Price

## Loop Pricing and Plans

Starting price: ZAR1,750.00 per month

Free Trial

Free Version

Startup

ZAR1,750.00

flat rate, per month

Plan includes:

-   500 tasks
-   unlimited users
-   dispatch control center
-   API access
-   Distance Route Optimisation
-   Driver App
-   Proof of Delivery
-   Support
-   additional tasks (R3.50 per task)
-   SMS notifications (20c per SMS)

Core

ZAR4,500.00

flat rate, per month

Plan includes:

-   Start plan inclusive
-   1500 tasks
-   unlimited users
-   Geofencing
-   Standard Reporting
-   Exception Management
-   Additional tasks (R3.00 per task)
-   Driver Payment wallet (10c per task)

Professional

ZAR7,500.00

flat rate, one time

Plan includes:

-   Core plan inclusive
-   3000 tasks
-   SLA route optimisation
-   Actual vs Planned Distance
-   Geometry of Trips
-   Professional Reporting
-   Onboarding support
-   Dedicated account manager
-   Additional tasks (R2.50 per task)
-   Driver Payment wallet (10c per task)

Enterprise

ZAR7,501.00

flat rate, one time

Plan includes:

-   Professional plan inclusive
-   10000+ tasks
-   Custom Reporting
-   Dedicated solutions engineer
-   Priority support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Loop Features

-   Popular features found in Delivery Management
    
    Customer Portal
    
    Delivery Tracking
    
    Dispatch Management
    
    Driver Management
    
    For Courier Services
    
    Scheduling
    
-   More features of Loop
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Automated Scheduling
    
    Barcode/Ticket Scanning
    
    Customer Database
    
    Driver ETA
    
    Electronic Signature
    
    Employee Management
    
    For Restaurants
    
    Geofencing
    
    Geographic Maps
    
    GPS
    
    Live Driver Tracking
    
    Location Tracking
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Signature Capture
    
    Order Entry
    
    Order Management
    
    Order Tracking
    
    Performance Metrics
    
    Progress Tracking
    
    Proof of Delivery
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Route History
    
    Route Management
    
    Route Optimization
    
    Routing
    
    SMS Messaging
    
    Surveys & Feedback
    
    Task Scheduling
    
    Third-Party Integrations
    

## Loop Integrations

SYSPRO

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

Flowgear

Integration rated undefined from -1 review

Salesforce Platform

Integration rated undefined from -1 review

See all 7 integrations

## Loop User Reviews

Overall Rating

4.7

Ratings Breakdown

5

70%

4

30%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.7

Functionality

4.3

Have you used Loop and would like to share your experience with others?

VR

Verified

Reviewer

Mental Health Care

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed April 2026

Review of Loop

4

Experience is new, but I still like OneNote better. This is a childish platform that does not seem as professional as one note

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

I like that it is web based and includes task options to manager a project and hold a team accountable. It is easy to use for 1:1s.

Cons:

I find one note easier to use than loop, being web based comes with struggles to access sometimes via airplane mode while traveling.

Read More

VR

Verified

Reviewer

Computer Software

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2025

Super Loop

4

Loop enables us to integrate seamlessly with our e-commerce platform, and the integration makes it convenient for managing customer expectations by notifying them when their deliveries are on the way.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

I liked the ability to add multiple distribution points and to seamlessly onboard drivers and administrators. The ability to get drivers to deliver multiple parcels in an optimized route is a value for money in managing our deliveries.

Cons:

Sometimes it was difficult to get in touch with the support team, but that was quickly resolved by contacting our account manager.

Reasons for choosing Loop

Cost was a factor, and the integration was more than convenient.

Read More

Kv

Kayla v.

Verified reviewer

Packaging and Containers

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Loop Review

4

Great- would recommend anyone to use Loop.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Support from the Loop team is great. Overall seamless experience.

Cons:

Minor system glitches- but the team is more than willing to assist and sort out any problems.

Reasons for switching to Loop

Loop is more cost effective. Support from Loop team is also very effective.

Read More

TK

Tyron K.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Route Optimization Solution

5

You will not be disappointed with Loops' customer service. Their ability to listen to customer input and make it a reality in the software is unmatched. Loop is always developing and improving their system, making customers feel like they are getting the best route optimization software possible.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Positives about Loop: Reduced driver knowledge risk, reduced kilometers travelled, reduced fuel consumption, better driver communication, fleet and POD management. This can all be achieved by installing the Loop app onto a driver's handheld device. The management consol is easy to use and users have a lot more information for fleet management at their fingertips.

Cons:

There is not a lot to dislike about Loop. The initial introduction of Loop can be difficult when changing the business process but was worth it in the end.

Reasons for choosing Loop

The specific need was directly met by Loop. There are no other software companies that I have experienced that can adapt to and fill the specific gap we had in our distribtution segment of the business.

Read More

WM

Whitney M.

Verified reviewer

Consumer Electronics

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Loop is the greatest option if you want the safest and best delivery results for your customers.

5

Since working with Loop for four years, I have been able to multitask and complete a lot of other tasks while the drivers are out on the road, and I am able to see them until they return to the office without having to ask them how far they are. I am really thankful that I work with them. Additionally, drivers can use the app to mark their deliveries and take pictures as proof of delivery, which they save on the system in case you need proof of delivery later.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Loop is very helpful in determining who you assigned deliveries to and what you give to the driver on the day. And it updates the customers about their deliveries estimated time. The app has maps that show you the route the driver took while making deliveries and how long he is expected to be on the road. The loop is truly incredible and makes things very simple.

Cons:

They are always on the roll and have very helpful stuff. They always come up to the top with quick assistance when you have questions.

Read More

MV

Meagan V.

Verified reviewer

Furniture

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Dependable and efficient delivery experience

5

5 stars! If there was another star we would add it. What sets this app apart is the consistency in quality and the prompt customer service when we’ve had questions. Highly recommended if you're looking for a dependable and efficient delivery experience!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Our customers can track their order and know exactly where it is and when it will arrive. Review from a customer "This is such a wonderful innovation and great for security. And we didn’t need to take a whole day off work waiting for its arrival." The interface is user-friendly, and we also appreciate the fact that Loop works out the best route for our driver when he has multiple stops in the day. We are able to create an address book with all our regular customer address and contact telephone details saved. This has saved us so much time!

Cons:

Our experience has been only positive, and the Loop team are always quick to respond if we have a problem or a question.

Read More

TA

Thierry A.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Thierry review

5

Whenever i do ask something ,i am getting the feedback quickly in a reasonable timeline which is quite confident .

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The speed of service is very important ,also my contact person is \[sensitive content hidden\] and i can say she is very reliable and competent .

Cons:

Some time the tech team take too much time to revert back i do like kind of understand themselves ..

Read More

fj

feris j.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

The loop is one of great app

5

very good experience and it make my job very easy to find out on what i need from my drivers.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The photo are very good and it saw the right time

Cons:

just when the network is very poor it just load without picking up

Read More

KB

KACEY B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

PLETT & MELKBOS DELIVERIES

5

Loop is a fantastic platform, however, I believe the loop team is where the magic comes from. My experience with \[sensitive content hidden\] has been nothing short of excellent!! They allow me to focus on growing my business. The perfect solution for any company looking to streamline their services.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

EASY TO USE. SIMPLE TO UNDERSTAND AND HASSLE FREE

Cons:

Nothing has really come up as a con for me. From the beginning, the loop team has been ready to help at every turn.

Read More

CN

Chandre Tamia N.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

My Review of Loop

5

I would say Loop is a simple and enjoyable system to use. It has helped me to become familiar with each drivers route and has given me a better understanding on how the logistic side operates.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I love that I can track where a driver is at an exact moment and see who they have delivered to already.

Cons:

The thing I least like about Loop is that I can not download Tax Invoices from Loop that are over 30 Days.

Read More

Showing 1 - 10 of 10 Reviews

## Other Top Recommended Delivery Management Software

[Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)

**4.7** (389)

Recently recommended **50** times

[Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/)

**5.0** (20)

Recently recommended **41** times

[Motive](https://www.softwareadvice.com/fleet-management/motive-profile/)

**4.5** (1688)

Recently recommended **25** times

[Appian](https://www.softwareadvice.com/product/2220-Appian2/)

**4.5** (13)

Recently recommended **20** times

Stuck Between Options?

Our experts can help you compare Loop with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice