---
title: "Phrase Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Phrase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Phrase is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/441679-Phrase/reviews/"
page_type: "reviews"
language: "en"
---

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Phrase Reviews

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[Overview](https://www.softwareadvice.com/product/441679-Phrase/)

Reviews

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# Phrase User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 274

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.6/5
- Value for money: 4.3/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 193 reviews (70%)
- 4 stars: 68 reviews (25%)
- 3 stars: 7 reviews (3%)
- 2 stars: 2 reviews (1%)
- 1 star: 4 reviews (1%)

### Most mentioned pros

- It's a really good translation management platform but prices are a bit high for what they offer....
- it’s very easy to learn and I like how it’s organized.
- I am satisfied because it is not necessary to buy CAT tool, but I can work with the credentials I become from a translation agency.

### Most mentioned cons

- The tags also show up as a series of symbols, so translating any strings with tags take forever. When working on texts with a lot of strings, you will spend twice as long on the translation compared to other CAT tools!Finally, their customer department take a long time to reply to any queries.
- Our biggest problem was that the ideal engine we wanted to use, Google Translate, would not incorporate well with the Memsource software because the language we were using, Central Kurdish, had two separate tags.
- Their billing/accounts team are super slow to respond and refuse to cancel my plan.

## Phrase customer reviews

Showing reviews 1-25 of 274 (page 1).

### Best tool to manage and control your translations!

- Overall rating: 4/5
- Reviewer: Siddhant S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Using PhraseApp overall is much much better than the translations I have done with spreadsheets and by using JSON manually. As a web/app developer, I want my documentation to be available in multiple languages so as to facilitate my projects to a wider public and create a good impression. Translation for docs play a huge role in maintaining the open source repositories and PhraseApp helped me achieve those on my open source projects. I am happy with PhraseApp and recommend it to developers like me or to anyone who want to translate stuff on fly to multiple languages!

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

There are many many things I like about PhraseApp and pinpointing to the one I like the most would be a difficult task. First of all PhraseApp got an elegant and convenient UI which makes working with it so much easier. The panels are all nice and shiny and the search works smooth. I use PhraseApp to achieve a streamlined localization process and have translations on the go and translating web/app content from English to *insert a language in which you want the documentation to be* has never been much easier for the developers, who add translations to multiple languages so as to comply with documentation standards and have a wider reach with the app/website. The best feature of PhraseApp is the ability to work on different projects and switch between them so efficiently!

#### Cons

Well I have used PhraseApp for quite a time and till now I do not have a single complain. Maybe I have not explored enough features to have some issues but all is really going well for me and I don't have anything to dislike and complain about! Well there is a bit of a learning curve that comes with PhraseApp as it has so many features to explore but this comes with all the SaaS, so it is not a big deal! You'll get a hang of it once you have had a hands-on experience with some projects using PhraseApp. P.S - I don't know if the features exists or not, but I would like to have the ability to integrate PhraseApp with a third party email management system so as to create new avenues with my new projects!

---

### Seamless Localization Tool for New Generation Multi Country Product Development

- Overall rating: 5/5
- Reviewer: Jichin T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

Our experience with Phrase has been an outstanding one, and we have recommended Phrase as an integral part of our Agile DevOps tooling for apps that have localization needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The things I liked the most about Phrase are - 1. The APIs to integrate with the DevOps CI/CD pipeline. 2. The In App Reviewer and Translator SDK that enabled In app review and translations for Portals. Would like to see this extended to the Mobile Apps too 3. The ability to default locales to a master locale 4. The ability to manage Translation Jobs 5. Last but not the least, the Product Support team of Phrase is always very quick to respond to your queries and requests for support and always provide a satisfactory resolution. All of the above put together really makes Phrase a great new generation localization tool for Multi Country product development

#### Cons

The Phrase Portal at first used to be a little less intuitive (back in 2017), but they were quick to redesign it. I would also like to see a more advanced set of reports and analytics on key management that a Product Manager could use into the future.

#### Reasons for choosing Phrase

The overall value for money was significantly greater for Phrase. Support from the Phrase Product Team was also very good. It is seamless to use from the perspective of a Business User, The Developer and the Product Manager.

---

### Thank you

- Overall rating: 3/5
- Reviewer: Aysu A.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The product easy to use. I can translate other formants like word, powerpoint...

#### Cons

I don't know what I say about this. I think it's OK.

---

### A great tool indeed

- Overall rating: 5/5
- Reviewer: Antonio R.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

From day one I started to like Memsource. I love the fact that we can work both online and offline.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The product is easy to use, its interface is very pleasant to work with.

#### Cons

I think we should have more terminology.

#### Reasons for switching to Phrase

Because I feel more comfortable using Memsource.

---

### Great work tool!

- Overall rating: 4/5
- Reviewer: Chantal F.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

I am very pleased that my Department switched to Memsource! Much simpler to navigate and understand than our previous tools!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use and user-friendly, compared to other leading translation tools. The transition has been smooth and easy!

#### Cons

Memsource does not manage updates to documents, unfortunately. This is a feature that is missing and that the development team should look at.

#### Reasons for switching to Phrase

Company decision; customer service; ease of use and adaptability to our workflow.

---

### Efficient translation tool

- Overall rating: 5/5
- Reviewer: Clément D.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quite simple project and translation interfaces

#### Cons

The research tool has an issue with apostrophe symbol recognition. This is of importance in French when translating speeches/interview transcriptions.

#### Reasons for choosing Phrase

Couldn't understand how to use Trados. Very complicated interface.

#### Reasons for switching to Phrase

Burdensome use of MateCAT

---

### Great with more features like builtin Machine learning translation

- Overall rating: 4/5
- Reviewer: Jimmy C.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The ability to use online, and the integration of other translation services like Deepl, Google AutoML, etc.

#### Cons

I would like to see more robust features like builtin Machine learning engine using the existing data from Term bases and Translation Memories to automatic translation runs

#### Reasons for switching to Phrase

Memsource integration with other services like Deepl, Google AutoML, etc.

#### Vendor response

Hi Jimmy, thanks for the suggestions on machine learning functionality, I've passed them on to our product team :)

Replied October 2020

---

### Excellent software

- Overall rating: 5/5
- Reviewer: Dennis M.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I would go for it anyday. I believe it is designed for people.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It allows a cross platform and different file types. Free version is an excellent option for starters.

#### Cons

Free version deletes your term bases. Of it were mot for this, I would not even think about another CAT tool.

#### Reasons for choosing Phrase

It's user interface is easier to understand.

#### Reasons for switching to Phrase

Memsource caters for my needs amd is relatively cheap.

#### Vendor response

Thank you for your review, Dennis! Glad to hear the Personal edition has been useful for you.

Replied November 2020

---

### Great product.

- Overall rating: 5/5
- Reviewer: Rostyslav B.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

I have completed a lot of projects in Memsource and it has improved over time. I like it a lot. Wish to see offline capability.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Works without glitches. Doesn't load PC. Easy to use.

#### Cons

Requires Internet connection. Almost no offline capability.

#### Reasons for switching to Phrase

Large TMs load myPC too much. With Memsource there is no such problems since servers do all the work.

---

### Everything you need to outsource translations

- Overall rating: 4/5
- Reviewer: Ken D.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Every month, we release an update to our software. One week before the release, we just upload our strings and everything goes smoothly from there.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

* Control: We outsource our translations to freelance translators, but we want to stay in control. We want to own the translation memory and termbase. After all, you don't just give this critical data to an external company. This is where Memsource shines. We create our translation projects, outsource to the freelancers and collect everything. * Cloud-based: No hassle with email attachments or ZIP files. Our translators don't have to buy another CAT tool. And it works on MacOS.

#### Cons

The translation memory handles context matches a bit oddly.

#### Reasons for choosing Phrase

* Ease of use * Great support * Fun people to work with!

#### Vendor response

Thank you for the thorough review, Ken!

Replied October 2020

---

### Memsource Review from Agora Vision

- Overall rating: 5/5
- Reviewer: Dostee H.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

The website had a very sleek, powerful, and premium feel. There were a plethora of features that we could use in a variety of different circumstances, so it certainly didn't limit you to one workflow. The translation and editing experience was fast and easy, so we could get linguists to come on board and work with no huge issues at all. Overall, I am very pleased with the Memsource software, and look forward to seeing what the people at Memsource do with it in the future.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software combines so many diverse and useful features into an all-in-one package. There was no need to use any other tool, you could simply complete your project from start to finish using this software.

#### Cons

Our biggest problem was that the ideal engine we wanted to use, Google Translate, would not incorporate well with the Memsource software because the language we were using, Central Kurdish, had two separate tags. On Memsource, it was "Central Kurdish", but on Google Translate, it was "Kurdish Sorani". These two tags refer to the exact same language, but since they have different names, we could not use Google Translate in our workflow. It was frustrating how a small tag error like this prevented us from the machine translation part of the software.

---

### Great CAT tool for a company of any size

- Overall rating: 4/5
- Reviewer: Emi K.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

We transitioned from Fluency (another CAT tool) to Memsource, because our primary LSP uses Memsource. It's been only a little over half year since we started using Memsource, but I like it a lot. It offers great value. Easy on-boarding (including the interaction with the account manager, who answered a lot of questions from us), and great customer support (very responsive and knowledgeable... I guess his name is Mark.) Thank you, Memsource! We hope to be a long-time customer.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Highly intuitive, easy to use features/UI (which are not too many but not too few, just right).

#### Cons

Could be better if it has an enhanced "alignment" with the TMs created by other platforms.

#### Reasons for choosing Phrase

We found that Memsource would fit our needs the best (XTM is also great product, but offers too many high-end features and is pricy.)

#### Reasons for switching to Phrase

Fluency is getting obsolete... in terms of features (not so much upgrade any more), too simple UI, less support resources. No offer for web services, also, hard to integrate with any other app./platforms. (It used to be a good app. and with good support though.)

---

### Helping me to optimize and thrive at my job

- Overall rating: 5/5
- Reviewer: Camila P.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

Memsource allows me to work with several projects and translations at the same time, in addition to organizing translation memories and glossaries, which I can use with several projects. My job is certainly more optimized thanks to these features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like how easy the product is to use. It's resources help me a lot to optimize my workflow and deliver the translations with the best quality possible, ensuring coherence in terms of terminology, for instance, and also making the translation process faster with the use of translation memories.

#### Cons

Sometimes the final archive, after you finish the translation and opens the document in the final format, has some parts missing - there have been one to three occasions in which this has happened to me in the past, causing my clients to request the missing parts and, somehow, harming my immage as a professional translator. I would also mention the price - since the changes to purchase a kind of signature instead of paying for the characteres used, for me, as a freelance translator from Brasil, it became quite expensive.

---

### Recommended for medium to large projects

- Overall rating: 5/5
- Reviewer: George F.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Satisfied with using it as opposed to other competitors as it made my work seamless and improved efficiency

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The interface is very easy to use with many essential features like quick spell check, strong translation memory and tracking tools to help you understand the progress of the ongoing project

#### Cons

Better support for languages that are read/written from Right to left as these somehow get challenging to navigate in the interface

#### Reasons for switching to Phrase

My organization did it

#### Vendor response

Thank you for your review, George, as well as the feedback around right to left languages, well noted. Happy to hear Memsource is helping improve your efficiency!

Replied July 2022

---

### Memsource pros and cons

- Overall rating: 4/5
- Reviewer: Brigitte R.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

Memsource can accelerate our work because, thanks to the side by side view in the editor, there is no risk to lose our spot when reviewing long paragraphs. It also facilitates searches for consistency purposes. However, when confirming segments, we put our names on it although the text may need review. Also, we have to be careful not to rely too much on the translations proposed by the system.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

Viewing the source and target texts side by side, segment by segment, so the relevant excerpts are easier to locate when translating and revising.

#### Cons

There is no longer a draft concept. As soon as we confirm a segment, everybody working for the client can see our name on it, although it may need revision.

#### Reasons for switching to Phrase

Because my new employer uses it.

---

### From a students perspective

- Overall rating: 4/5
- Reviewer: Cihan B.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 3/5

#### Pros

It really helps with our translation tasks in general, probably the best platform to translate. Once you get a hold of it, it is easy to use as well.

#### Cons

The thing that ive hated the most is the UI design. It looks so complicated and hard to understand. I was not able to use the program without help at first. User experience could be better. Another thing is that software is not completely stable. Sometimes i had crashes which ruined my translations.

#### Vendor response

Thank you for sharing your perspective as a student, Cihan! Thank you as well for your feedback around our UI, we're working on improving it and we hope you'll find it easier in the future!

Replied August 2022

---

### Easy-to-use AIO solution that will fit most business needs

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: 51-200 employees
- Product usage: Used weekly for free trial
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Having dealt with Memsource in the past both as a project manager and translator I can safely say that it makes working with multilingual projects so much easier thanks to the project management and translation process being so (literally) close to each other. If you are looking for a convenient way of bringing localization management to your business, Memsource is an important tool to consider.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Thanks to its clever combination of CAT tool functions and project management features, Memsource caters to a variety of user groups, ranging from small LSPs to bigger companies. The editor is very intuitive and includes a lot of features you also find in solutions offered by other CAT tool providers (filters, live preview, etc.). Memsource cares a lot about the user experience and manages to introduce more and more features that help establish solid workflows. Thanks to API support, integration of third party solutions is done easily.

#### Cons

Memsource is probably not the tool most power users who are accustomed to more comprehensive translation editors would pick. Managing TMs (in the sense of cleaning and upgrading) is still possible, but does not come with the same benefits more feature-packed solutions like Trados Studio offer. QA features are solid, but could be improved in the future to avoid the use of external software.

#### Vendor response

Thank you for your thorough review! Glad to hear you're finding the product intuitive and new feature updates helpful. Your feedback is extra valuable as you've interacted with our software both as a project manager and linguist.

Replied May 2022

---

### Easy to use product

- Overall rating: 4/5
- Reviewer: AnnKristin M.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

We save much time regarding the automatic notifications. And I would like to highlight the great customer support! Every time our company needs help, the support team investigates the problem and finds a solution (usually within short time).

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

As translator with experience, the product is easy to use. This has to do with the displayed shortcuts and the user interface in your own language. Furthermore, Memsource saves much time due to the automatic notifications. I can access my job through the sent email and the product sends an email, when I have completed my job.

#### Cons

In some cases I would like to have more transparency (information) regarding changes in the Translation Memory and Term Base (in the form of a version history). It would be great, if pictures could be uploaded in the Term Base, too.

---

### Easy to use, fast to learn

- Overall rating: 4/5
- Reviewer: Yi Hong K.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Memsource is designed to be used easily and fast to learn, the funzions are few but necessary, for a translator I think it is quite good to use for short to medium text. For long text sometimes the machine gets stuffed.

#### Cons

I have tried to integrate with other software but it seems it is not design for this. So sometimes it is not easy for a translator to work with various agencies when each of them has their preferiable software. My term base could not be concentrated in one place.

#### Vendor response

Thanks for your review, Yi Hong! We're glad to hear you're finding Memsource easy to use.

Replied July 2022

---

### Easy and not complicated Tool to use

- Overall rating: 5/5
- Reviewer: Melissa N.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This application is easy to use. It has a simple and not complicated process. Just create a Pull Request, export to GitHub as pull request. The configuration requires tags setups on every item, as those are used to export items. The customer support is very good. You just need to write your question in the chat, and you get a quickly answer. Phrase App features are improving continuously according to the needs of the clients.

#### Cons

The APT has a limit of petitions (pulls), this could be improve increasing the concurrent calls in order to make more calls to the API simultaneously without having to wait No API throttling - if you make lots of calls then the speed is reduced. API throttling could be turned off, and more concurrent calls could be allowed

---

### Extremely user friendly

- Overall rating: 5/5
- Reviewer: Soraya R.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I love working with Memsource. The overall use is very intuitive so you can focus on the most important thing: providing a full quality translation for the clients. The display and the dashboards are also very comfortable.

#### Cons

I don't have any complaints at all regarding this software, I use it everyday and I'll keep using it!

#### Vendor response

We're happy to hear our software is helping you get right to the actual translation work, that's awesome! Thank you for sharing your review, Soraya.

Replied July 2022

---

### Great tool for localisation

- Overall rating: 4/5
- Reviewer: Nikhil J.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Phrase is saving time for my team and me. Also, it boosts our productivity because we no longer have to maintain the translations manually in our projects.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I spend more time on app development instead of managing translations for my Android and iOS projects and its all because of Phrase. Its reach with different translation agencies makes my work easier and time saving. Phrase really helps by reducing the hassle of importing and exporting translations manually. And customer support is excellent!

#### Cons

I have found no downsides so far as we are using Phrase on a small scale. I hope to implement it on a large-scale project.

---

### Great and user-friendly tool which makes translation easier and more consistent

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Memosource is extremely fast and easy to use, with a straightforward interface. I'm a freelance translator and I've been using it for a while now for a new client of mine - and now wish I could use it for my "old" clients as well. The possibility to work on an online platform with no need to buy an expensive tool is a huge plus to me.

#### Cons

I have not experienced any downsides so far.

#### Vendor response

Thank you for sharing your experience as a translator! We appreciate your review and are happy to hear you're enjoying using the software. We hope you find it a useful tool for future translations.

Replied February 2022

---

### Super easy to use

- Overall rating: 5/5
- Reviewer: Jasmina T.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Good

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

You can hit the ground running, there's virtually no time wasted in learning how to use the product

#### Cons

price structure - the pricing is too high. It's gone from a free product to a very expensive one.

#### Reasons for choosing Phrase

Trados isn't compatible with a mac computer

#### Reasons for switching to Phrase

I found Memsource easier to use

#### Vendor response

Hi Jasmina - thanks for your review, it's nice to hear from a mac user! We're happy to hear Memsource has been easy to use for you. Sorry to hear that the cost is out of your price range, but we appreciate that feedback.

Replied July 2022

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### PhraseApp streamlined our localisation process

- Overall rating: 5/5
- Reviewer: Angelo C.
- Verified reviewer: Yes
- Product usage: Used daily for less than 2 years
- Reviewed: October 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

PhraseApp managed to completely formalise and streamline our localisation process to a point where localisation is no problem at all. Every person involved in the project profits from this tool: - The devs are able to easily create new keys and at stub translations. - The management is able to correct mistakes without code changes required. - The stakeholder himself can use PhraseApp to customise the strings further as he sees fit witouht the devs having to take an action. - Always up to date translations using our ci or by performing one terminal command.

#### Cons

I currently don‘t see anything too bad with this service. But maybe a feature request: A PhraseApp SDK that allows for changing localisation even after deploying? Not a con but this would make an all ready great product to an amazing product.

## More reviews

[Next reviews](https://www.softwareadvice.com/product/441679-Phrase/reviews/?page=2)

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Phrase Reviews, Pros and Cons - 2026 Software Advice