--- title: "PLD Mentoring Platform Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PLD Mentoring Platform. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PLD Mentoring Platform is a good fit for you!" source_url: "https://www.softwareadvice.com/product/449907-PLD-Mentoring-Platform/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mentoring Software](https://www.softwareadvice.com/mentoring/) / [PLD Mentoring Platform](https://www.softwareadvice.com/product/449907-PLD-Mentoring-Platform/) / PLD Mentoring Platform Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/449907-PLD-Mentoring-Platform/) Reviews [Alternatives](https://www.softwareadvice.com/product/449907-PLD-Mentoring-Platform/alternatives/) # PLD Mentoring Platform User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 87 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 5.0/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 66 reviews (76%) - 4 stars: 19 reviews (22%) - 3 stars: 2 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I enjoy working with pld and using the mentoring platform - there is plenty of data for analysing areas within the programme, and many articles for promotional use. - We appreciate the one-tier, all-inclusive pricing model and the support that is provided by the team when we encounter issues or want to increase engagement to the platform. - The system is intuitive and transparent which allows mentees to clearly see who is available and for mentors to manage their time. ### Most mentioned cons - The login code, while understandably required, has posed problems for some of our international users logging in from around the world. - The main challenge we’ve experienced is low engagement from members. - Lack of storage to add reflective notes. ## PLD Mentoring Platform customer reviews Showing reviews 1-25 of 87 (page 1). ### A great mentoring platform! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I really like using the PLD Mentoring Platform, its simple and easy and our members have enjoyed the overall experience. The team are great to work with and there are so many resources and materials that we can use to ensure that our mentoring programmes get the reach to our members. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The PLD Mentoring platform is an easy to use mentoring platform for both our users and admins. In depth reporting allows us to really review what users are thinking and the simplicity of the platform has improved our engagement with users, something we have historically struggled with. #### Cons On previous platforms we had the ability to create programmes and upload our own resources ourselves. This isn't a huge thing and actually is ensuring that we're mindful about what is available to our users. --- ### Really Good Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] have been very helpful with any queries or assistance we have needed and all in all has allowed us to operate the platform smoothy without any issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to operate and is great value for money compared to other platforms we had looked at. #### Cons I can't say there were any issues on our end. The platform is very easy to operate and is also for our members --- ### PLD has been a brilliant partner for our mentoring platform. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · monthly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform itself has become a valuable part of our membership offer. It's reliable, low‑maintenance and easy for our team to manage day‑to‑day with great support behind the scenes from PLD. PLD are consistently responsive and proactive. Whenever we’ve needed guidance or wanted to explore new ideas, they’ve been right there with clear actionable steps to take. #### Cons The main challenge we’ve experienced is low engagement from members. Otherwise the platform is good. --- ### Pld - An Excellent Mentoring Platform! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I enjoy working with pld and using the mentoring platform - there is plenty of data for analysing areas within the programme, and many articles for promotional use. Pld are always forward thinking, and proactive with the platform, and it's refreshing working with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Client Support: Is excellent, always on hand for any questions, queries, tech trouble shooting etc. Value for Money: Is very good, the platform has many great articles that can be used, or amended to suit. The dashboard stats are extremely helpful for monitoring patterns in growth etc. Their are lots of variables for what data we can capture, and possibilities to amend and add new ones - making sure the platform grows with us. The option to add coaching is an interesting and potentially beneficial feature. Professional Development: The reviews for assisting with gaining prof registration is very good - the mentoring between members makes a big impact on people's chartership applications, the help they can receive via the programme is valuable. #### Cons Sometimes members, have trouble logging in, or their accounts being recognised, some liaison has to be done between our digital team and their support team, but it always gets resolved quickly. --- ### Straight forward and easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered PLD care about the work that they do and are always happy to help, whether that is with a simple question about the platform, or making adjustments to how the platform runs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were able to build a bespoke mentoring system with PLD that met our business needs. Working with the PLD team to get this up and running was overall very easy, flexible, and it has been excellent value for money. We feel the platform is very secure and we have oversight of everything that happens, which supports our orgs safeguarding requirements. Using the platform is very straight forward for the user, and as an admin too. #### Cons We had a couple of hurdles when customising the platform to start with as our org has a unique approach to mentoring relationships, but PLD were able to find a solution which fit our business need as well as taking on board their teams knowledge of mentoring, personal development, and user experience. --- ### Univeirty of Exeter PLD review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: less than 1 year · weekly - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered From the initial set up and contracting through to us administering and mentors and mentees creating relationships it has all been extremely smooth and positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for mentors and mentees makes PLD a real win. The system is intuitive and transparent which allows mentees to clearly see who is available and for mentors to manage their time. It provides good value for money in terms of numbers engaging and live relationships compared to older system we used. Client support is extremely good. #### Cons We haven't yet encountered anything that we feel is negative about the platform, to date it has met all our needs. --- ### Member to Member Mentoring - Charity - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value for money, extremely responsive support team and an intuitive platform that delivers for our members. #### Cons The platform itself is great but the in-built reporting isn't always great. It looks a bit dated and can be hard to export. --- ### Great Experience with PLD - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall a very positive experience so far both for our users and myself as one of the administrators. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We appreciate the one-tier, all-inclusive pricing model and the support that is provided by the team when we encounter issues or want to increase engagement to the platform. #### Cons The UI can sometimes be confusing from the admin perspective, as there are lots of menus to choose from and sometimes information or pages are buried deep in the website. --- ### Clean, intuitive platform providing an excellent service for our members - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered The PLD team are wonderful to work with and provide timely assistance where needed and excellent support when we have ad-hoc requests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is very easy to use and intuitive for customers. Our members provide feedback that they find it valuable for the professional development, and can usually find great matches. As an administrator, it's very straight forward to see user metrics and the reporting is very useful. #### Cons I can't think of any drawbacks - it does what it says on the tin and does it very well! We are very happy with the platform. --- ### Positive experience with PLD's services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, we’ve had a positive experience using PLD for our international society. We appreciate that PLD is an all-in-one platform offering very useful resources for every stage of the mentorship journey, communication channels within the platform, and matching and tracking capabilities. It’s simple and easy to navigate. The administrative functionalities of tracking and displaying statistics are very beneficial, and, again, simple and easy to navigate. PLD has done what it has advertised to do, and coupled with the excellent client support, we are satisfied and grateful for its services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros PLD’s client support is excellent, for they are quick and thorough in answering queries and providing any support as needed. #### Cons The login code, while understandably required, has posed problems for some of our international users logging in from around the world. Also setting up meetings only in one time zone can be tricky, although this is partially solved by the meetings displaying in users' local time zones once downloaded into their calendars. --- ### Digital Learning Specialist - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Leisure, Travel & Tourism - Company size: 1001-5000 employees The software simplifies the process of matching colleagues based on their expertise, which is beneficial for cross-departmental collaboration. An enhancement could be made by adding more color to the website for a more engaging interface. Full review available after login on Software Advice --- ### Professional body mentoring - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Really good with looks of support from the PLD team. We've had very positive feedback from customers and the platform has continued to grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use for both ourselves and the members who are actively using the platform. There is lots of support within the platform to support the customers and help them with their journey. #### Cons The video function is still something we get regular feedback about. Having Teams integration would be much better. --- ### PLD Mentoring Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The platform was quick and easy to implement tcking all the data and security requirement for use. User expereince has been good allied wth the ongoing support hat comes along with it which is prompt and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Meets our need: value for money, easy to navigate, ability to host multiple programmes/cohort of mentees. The platform can be used for self directed learning without the need for trainer or training. Documents, links and additional resources can be embedded within the platform to enhance learning if necessary. #### Cons Can't say at the moment. The platform is currentlt meeting our requirement --- ### Feedback for PLD - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros It has helped us to facilitate nearly 500 mentees compared to 200 mentees, so we've been able to increase the number of young people we support annually by over 100% #### Cons It's been difficult to see and track the mentoring progress #### Vendor response Hi Kevin, we do have an extensive tracking and reporting fuction within the platform so please do get in touch if there is something you feel you are unable to track and monitor. Replied February 2024 --- ### PLD Mentoring Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the 3 years of use of this product we have had no problems with its functionality. We have regular 6 monthly reviews with the PLD team where we discuss and feedback our experiences of using it. Overall I cannot fault it or the support from the team. It's a good product. The platform is easy to navigate and in terms of branding it up with our logos and style it's simple and easy to use and to make changes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The automation built within the platform is really useful. Having mentors and mentees creating their own profiles online is of great value. It takes the burden of admin away from us and places the onus on the users to develop their own profiles. Having everything in the one platform is great for resource efficiency. #### Cons From an admin and review of mentor and mentee registrations it would be better if we could get a view of the full stakeholder profiles to allow for quicker approval rather than just skeletal details. --- ### Great features and support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The platform has allowed s to rapidly deploy a fantastic mentoring programme. PLD have supported us at every step and also in terms of further tweaking the system as we gain more experience of how the mentoring process can be managed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros UK based company. Ease of contact. Ability to flex and customise to our needs. Competitive pricing. UK based support. Experience with other similar organisations. Content, documentation and resources provided helped speed up deployment and took a lot of burden off us to produce. The people at PLD truly know the market and understand the mentoring process and industry. This experience is invaluable when you are new to this area. #### Cons Didn't seem as 'slick' as some of the others we looked at, but this is more than outweighed that its functionality and ease of use. --- ### Great platform, transformed our offer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Really strong, right from the very open pitch to work with us, through to the onboarding process and continued through to today #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Exceptional value, considering the depth of support we've recieved from the PLD team (right from the start - through to the present day, a couple of years into our journey with them). The mentoring platform they've provided us with has significantly improved ease of use for clients and lightened the administrative burden on the delivery team. #### Cons Nothing so far, any queries we've had have been addressed and where feasible - adaptions at PLD's end have been incorporated. --- ### Great for networking - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It has been a good platform to connect people, although we have more mentees than mentors, so getting people onboard hasn't been easy, especially with recruiting mentors. It's a great way to connect people at the early stages of their career to ask questions to someone senior, so i think it's very useful, especially to match people in similar sectors of medicine. It allows an opportunity to connect with people in different hospitals at a distance and using a remote form of communication works well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros That it's a intuitive platform allowing the mentee/mentor to self navigate, rather than a lot of admin work for us. #### Cons It would be good if there was an easier way to view stats and the progression in number form rather than graph. --- ### Coaching & Mentoring Hub Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] and his team are incredible supportive and responsive to any questions or queries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having a self service approach so that colleagues could select a coach and /or mentor based on their individual needs was something we liked about the platform, along with the ability to have useful insight and intelligence about development need ands the challenges faced by colleagues. The suite of reporting tools was also something we've found incredible beneficial. Also being able to create our own resources for each of the journey stages meant we were able to replicate the resources we were currently using and develop them so that they were accessible to all. #### Cons At first the system was only set up for mentoring, so in the early days of testing we found that a challenge as the terminology focused on mentees and mentors only. Being able to to customize the resources was a huge help in overcoming this and [sensitive content hidden] and the team have been incredibly supportive in configuring the reports to suit our needs so that we're able to report fully on both programmes. --- ### User Experience of PLD Coaching & Mentoring Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: 1-3 years · weekly - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The Coaching and Mentoring platform has enabled the organisation to smoothly transition from a small scale coaching offer, involving manual matching of coaches and coachees to a digital coaching offer which intuitively matches coach skills and expertise with coachee needs. This has resulted in an organistaion wide coach offer which requires reduced administrative support over time. The customer support provided from PLD has been of the highest standard, they welcome and act on feedback and are working hard to give customers the best possible experience. PLD are committed to a programme of continuous improvement of the platform's functionality and user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexibility to build from scratch. Customisation capabilities of the platform. Intuitive. On-going Customer Support available throughout the build and launch of the platform, followed by regular review opportunities #### Cons PLD have included professional mentoring videos for their platform, however at the time of our system build there were no similar coaching related videos available. This is something that PLD are currently addressing. They have been proactive in seeking feedback from customers with coaching platforms on the nature and content of coaching videos to support both coach and coachee user experience on the platform. --- ### CIM mentoring programme - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really good, platform is very low maintenance from an administrative point of view and customer support is very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use from an administrative point for view, once set up it practically manages itself. #### Cons I feel some of the automated communications could be improved, but that said we need to do some work on this ourselves. --- ### Happy customers - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a very positive working relationship with the PLD team since we implemented this product several years ago. The platform continues to evolve and new features and services added. We have regular contact with PLD and they are always happy to help and take on board feedback/new ideas. We have had no major issues with the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For a small organisation with limited staff resources, this provides a cost effective way for us to be able to offer and manage a mentoring scheme for our members which is a key membership benefit for a professional membership body. It is easy for members to use, it is easy for us to administer and PLD are always helpful whenever we need help or advice. #### Cons As it is 'off the shelf' there are some limitations in terms of what you can customise but this if reflected in the price you pay for the package and to have something completely customisable would be more than we could afford. --- ### PLD Mentoring Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Fantastic! PLD have been wonderful in their customer care and support. They have listened and helped us to develop different programmes on the platform, enabling us to increase access to mentoring for our members. The overall experience has been brilliant and we would recommended PLD. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform has been updated with our branding and we have been able to adapt programmes and templates to our specific requirements. It is user friendly, not only from an administrator point but for our members also. Packed with helpful resources and videos to guide users through every step of their journey, together with good reporting tools for us! #### Cons Nil to report and would happily recommend this platform to other organisations. --- ### Excellent mentoring platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very positive experience, with consistent and helpful support from the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its very flexible and versatile, our mentoring scheme is open industry wide rather than focused on a singular firm and the team have made it really easy to amend the platform to suit our needs. #### Cons I have not encountered any issues with the platform. --- ### PLD Mentoring Platform Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A fantastic resource for our members. Providing a wide range of mentors for members at various stages of their career and being able to build a relationship via the platform is vital in their progression. #### Cons No issues with the platform at all and just wish we had more time to devote to it ! ---