# Trimble Cityworks Software Reviews, Demo & Pricing - 2026 > Review of Trimble Cityworks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/450480-CityWorks --- [Home](https://www.softwareadvice.com/) / [Public Works Software](https://www.softwareadvice.com/public-works/) / Trimble Cityworks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/450480-CityWorks/reviews/)[Alternatives](https://www.softwareadvice.com/product/450480-CityWorks/alternatives/) # Trimble Cityworks 2026: Benefits, Features & Pricing Wondering if Trimble Cityworks is right for your organization? Our Public Works Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Trimble Cityworks 4.4 [(27)](https://www.softwareadvice.com/product/450480-CityWorks/reviews/) Pricing Starting at $1,995.00 one time ### About Trimble Cityworks Trimble Cityworks is a geographic information system (GIS)-centric asset lifecycle management system. It is designed to help local governments, utilities, airports, and public works agencies manage and maintain their infrastructure. The system leverages authoritative GIS data to improve operations from the office to the field, enabling users to better serve their communities. The platform's enterprise asset management capabilities allow users to inspect, manage, analyze, and score each asset. This supports data-driven decision-making. Trimble Cityworks also streamlines the permitting process by providing digitized workflows for permitting, licensing, and land management. This enables seamless communication with customers and stakeholders. Additionally, the work management features of the system help to streamline maintenance operations and boost efficiency, both in the office and in the field. Trimble Cityworks is a comprehensive solution that helps organizations plan, build, operate, and maintain their critical infrastructure. By harnessing the power of connected data and integrated workflows, the platform delivers value across the entire asset lifecycle, improving efficiency, p... roductivity, and sustainability. Wondering if Trimble Cityworks is right for your organization? Our Public Works Software selection experts can help you in 15 minutes or less. ## Trimble Cityworks User Interface ## Popular Trimble Cityworks Alternatives Main Product Trimble Cityworks 4.4 [(27)](https://www.softwareadvice.com/product/450480-CityWorks/reviews/) Ratings Breakdown - 4.11Ease of use - 4.05Value for money - 4.20Customer support - 4.19Functionality Pricing Starting at $1995.00 one time Get Price Alternative Product [UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/) 4.6 [(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.54Value for money - 4.72Customer support - 4.44Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) 4.6 [(1543)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.58Value for money - 4.59Customer support - 4.45Functionality Pricing Starting at $48.00 per month Get Price Alternative Product [CARL Source](https://www.softwareadvice.com/bi/carl-source-profile/) 4.5 [(82)](https://www.softwareadvice.com/bi/carl-source-profile/#reviews) Ratings Breakdown - 4.27Ease of use - 4.03Value for money - 4.01Customer support - 4.45Functionality Pricing Available upon request Get Price Alternative Product [Asset Infinity](https://www.softwareadvice.com/inventory-management/asset-infinity-profile/) 4.7 [(38)](https://www.softwareadvice.com/inventory-management/asset-infinity-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.74Value for money - 4.68Customer support - 4.68Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [iWorQ](https://www.softwareadvice.com/permit/iworq-profile/) 4.1 [(9)](https://www.softwareadvice.com/permit/iworq-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.40Value for money - 4.43Customer support - 4.25Functionality Pricing Available upon request Get Price ## Trimble Cityworks Pricing and Plans Starting price: $1,995.00 one time Free Trial Free Version Basic $1,995.00 one time No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Trimble Cityworks Features - Popular features found in Public Works Alerts/Notifications Billing & Invoicing Compliance Management Customer Database Data Import/Export Document Management Equipment Maintenance Inventory Management Job Costing Mobile Access Project Management Service Request Management - More features of Trimble Cityworks Access Controls/Permissions Activity Dashboard Activity Tracking API Asset Lifecycle Management Asset Tracking Audit Trail Budgeting/Forecasting Building Permits Code Enforcement Contract/License Management Customizable Reports Data Visualization Equipment Tracking Fixed Asset Management For Government Geographic Maps Historical Reporting Inspection Management Inventory Tracking Job Management Maintenance Scheduling Map Creation Monitoring Permit Issuance Real-Time Reporting Renewal Management Reporting/Analytics Reporting & Statistics Risk Assessment Scheduling Self Service Portal Spatial Analysis Workflow Automation Workflow Management Work Order Creation Work Order Management ## Trimble Cityworks User Reviews Overall Rating 4.4 Ratings Breakdown 5 44% 4 48% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.0 Customer support 4.2 Functionality 4.2 Robert B. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Review source Reviewed May 2024 Ultimate Enterprise Application 5 Long time administrator and user of Cityworks who has watched the evolution of the system over many years. Ease of use and setup is great. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cityworks AMS and PLL offers a complete enterprise solution for maintaining a city with asset management and permitting process control all in one place. Cons: Not really much. The solution is always evolving to fit user needs and address issues and make enhancements. Read More ED Erik D. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Review source Reviewed May 2024 City Works Review 5 Good so far. Biggest problem is employee buy in. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Ease of communication. Tracking assets, service requests, and work orders. Cons: Repsond. Getting used to it after office. Also, it seems like it was pushed out before it was developed enough, to many updates to responds, admin, styles ect... Reasons for switching to Trimble Cityworks Needing better application. SAW Grant through MDEQ paid for the upgrade to CityWorks. Read More DM David M. Verified reviewer Government Administration 201-500 employees Used daily for more than 2 years Review source Reviewed May 2024 Personal Opinion 3 Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: Work order creation, management, and asset history. Cons: Clunky UI, customizing ability especially in an enterprise environment. Read More MF Matt F. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2019 Work and Asset Management Workhorse 5 Good experience with feedback from our users to allow us to make Cityworks what they need and to make it more user friendly for users who do not have a GIS background. Ratings Breakdown 4 Ease of use 5 Functionality Pros: This is a very scalable software for work and asset management. The best part is that it is 100% GIS based. It is also very customizable through XML and JS changes. We have made it our own to what our users require. Cons: The separate map page can be hard to work with. Most of our users prefer to use GIS Search. We have also customized the work order page to include an imbedded map. Reasons for choosing Trimble Cityworks Cityworks is more geared towards work and asset management. Read More NS Nathan S. Verified reviewer Information Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2024 Industry leading software 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of use and clean UX. Seamless integration with Esri. Cons: Respond UI moves around a lot when clicking and navigating. Frustrating for my users. PLL is not easy to administer given all of the nuances. Notifications are also tough to manage and limited in their functionality. Reasons for switching to Trimble Cityworks Terrible vendor relations and tech support. Read More VR Verified Reviewer Utilities 201-500 employees Used daily for more than 2 years Review source Reviewed May 2024 Cityworks - It really works 4 Overall experience has been great. With how quickly the technological landscape is shifting, Trimble has done very well to keep up. Ratings Breakdown 3 Ease of use 2 Value for money 5 Customer support 3 Functionality Pros: Ease of installation and administration. The technical support and extensive documentation available to help admins and users is pretty awesome. All the partners available are experts and do a very good job. Cons: Cityworks has API and webhooks to help connect with other Information Systems but they do not cover all bases and force us to go with custom solutions. Read More TK Tyler K. Verified reviewer Utilities 51-200 employees Used daily for less than 2 years Review source Reviewed May 2024 Cityworks for Utilities 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: 1\. Robust Asset Management: Efficient tracking and maintenance scheduling reduce downtime and extend asset life. 2. GIS Integration: Seamless integration with GIS allows for superior asset visualization and decision-making. 3. Customizable and Scalable: Adaptable to the specific needs of utility companies, accommodating growth and complexity. 4. Mobile Accessibility: Field workers can access and update data in real-time, improving communication and data accuracy. 5. Work Order Management: Robust capabilities streamline task creation, tracking, and completion, enhancing workflow efficiency. 6. Regulatory Compliance:Detailed records and reports assist in maintaining compliance with industry regulations. Cons: 1\. Implementation Cost and Time: Significant upfront investment and time required for setup may deter smaller companies. 2. Steep Learning Curve: Extensive features necessitate considerable training, with ongoing sessions possibly required. 3. Customization Complexity: Customizing the software can be complex, potentially needing additional technical expertise. 4. Performance Issues: Some users report performance bottlenecks with larger datasets, impacting efficiency. Read More EL Elayna L. Verified reviewer Political Organization 501-1000 employees Used daily for more than 2 years Review source Reviewed May 2024 A plug for Newedge 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Newedge implemented Cityworks for our loval government and the transition and ease of use has made development in Beaumont, Texas easier than ever. Having contractors able to submit plans for development without having to physically be in Beaumont has development booming. Cons: No more office updates, seriously respond is coming and we know but I like office haha. Read More MD Matt D. Verified reviewer Environmental Services 501-1000 employees Used daily for more than 2 years Review source Reviewed May 2024 Davidson Review 4 Ratings Breakdown 3 Ease of use 3 Customer support 3 Functionality Pros: If you understand the program it can boost your companies asset management Cons: It is a difficult road to set it up and customize Read More VR Verified Reviewer Government Administration 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2018 Cityworks, effective but not intuitive. 4 I have been a Cityworks user for 5+ years, it has been great for tracking staff hours and integrates fairly well with payroll systems. Reports have been useful in day to day tracking of equipment, labour & materials used for wide variety of tasks. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: I like the ability to track a wide variety of items, from staff hours, to vehicles, to historical data on particular assets. The reports can be customized to virtually any configuration. Possibilities seem endless from a user point of view. Once trained thoroughly on the system it is easy enough to use and even new tasks can be figured out with a bit of digging. Mapping works well to "see" the assets you need to select... asset manager is better used when you know all details of assets in order to select. Cons: Search feature is not easy and often comes up with no data when data exists. There are too many fields and variable to choose from "out of the box" , needs excessive customizations to fine tune. Requires an effective team to do "back end" work to keep user friendly. Some tasks are not customizable limiting useages. Extensive training is necessary to really use system effectively, untrained users can really mess up data. Read More Showing 1 - 10 of 27 Reviews [See All Reviews](https://www.softwareadvice.com/product/450480-CityWorks/reviews/) ## Other Top Recommended Public Works Software [Asset Essentials](https://www.softwareadvice.com/cafm/asset-essentials-profile/) **4.4** (284) Recently recommended **9** times [CityReporter](https://www.softwareadvice.com/fleet-management/cityreporter-profile/) **4.4** (22) Recently recommended **2** times [eWorkOrders CMMS](https://www.softwareadvice.com/cmms/eworkorders-profile/) **4.9** (115) Recently recommended **1** times [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2896) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Trimble Cityworks with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice