# Centaur TBMS Software Reviews, Demo & Pricing - 2026 > Review of Centaur TBMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/453457-Centaur-TBMS/reviews --- [Home](https://www.softwareadvice.com/) / [Tour Operator Software](https://www.softwareadvice.com/tour-operator/) / Centaur TBMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Centaur TBMS 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Centaur TBMS 4.8 [(12)](https://www.softwareadvice.com/product/453457-Centaur-TBMS/#reviews) Pricing Pricing available upon request Top Alternatives ### About Centaur TBMS Centaur TBMS streamlines the creation, costing, and selling of travel packages, enhancing operational and financial oversight from inception to execution. This, combined with an integrated online booking system, allows customers to effortlessly book their own travel through a company's website, enhancing user experience and operational efficiency. Back-office reservation tools ensure travel professionals can manage booking adjustments smoothly, further refined by online payment systems, operations, logistics, and comprehensive marketing and campaign management tools to foster growth and increase market reach. ## Centaur TBMS User Interface ## Popular Centaur TBMS Alternatives Main Product Centaur TBMS 4.8 [(12)](https://www.softwareadvice.com/product/453457-Centaur-TBMS/#reviews) Ratings Breakdown - 4.33Ease of use - 4.71Value for money - 5.0Customer support - 4.63Functionality Pricing Available upon request Alternative Product [Bókun](https://www.softwareadvice.com/hotel-management/bokun-profile/) 4.7 [(462)](https://www.softwareadvice.com/hotel-management/bokun-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.65Value for money - 4.72Customer support - 4.60Functionality Pricing Starting at $49.00 per month Alternative Product [Rezdy](https://www.softwareadvice.com/rental/rezdy-profile/) 4.5 [(237)](https://www.softwareadvice.com/rental/rezdy-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.10Value for money - 4.29Customer support - 4.27Functionality Pricing Starting at $49.00 per month Alternative Product [FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/) 4.7 [(1129)](https://www.softwareadvice.com/ticketing/fareharbor-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.62Value for money - 4.82Customer support - 4.52Functionality Pricing Starting at $0.01 one time Alternative Product [TripWorks](https://www.softwareadvice.com/tour-operator/tripworks-profile/) 4.8 [(46)](https://www.softwareadvice.com/tour-operator/tripworks-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.68Value for money - 4.84Customer support - 4.74Functionality Pricing Available upon request Alternative Product [Xola](https://www.softwareadvice.com/hotel-management/xola-profile/) 4.7 [(573)](https://www.softwareadvice.com/hotel-management/xola-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.54Value for money - 4.82Customer support - 4.38Functionality Pricing Available upon request ## Centaur TBMS Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Basic Pricing available upon request No plan information available ## Centaur TBMS Features - Popular features found in Tour Operator Booking Management Central Reservation System CRM GDS/OTA Integration Itinerary Creation Package Creation Payment Processing Pricing Management Promotions Management Website Management - More features of Centaur TBMS Activities Booking Activity Dashboard API Calendar Management Channel Management Client Management Communication Management Customer Database Customizable Branding Customizable Reports Data Import/Export Discount Management Document Management Inventory Management Invoice Management Multi-Currency Multi-Day Booking Multi-Language Price/Margin Management Quotes/Estimates Real-Time Updates Reminders Reporting & Statistics Reservations Management Resource Management Search/Filter Supplier Management Third-Party Integrations User Management Vendor Management Waiver Management ## Centaur TBMS Integrations HubSpot Marketing Hub Integration rated undefined from -1 review Salesforce Customer360 Integration rated undefined from -1 review PayPal Commerce Platform Integration rated undefined from -1 review Chase Software Integration rated undefined from -1 review Sage 200 Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review See all 8 integrations ## Centaur TBMS User Reviews Overall Rating 4.8 Ratings Breakdown 5 75% 4 25% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.7 Customer support 5.0 Functionality 4.6 Have you used Centaur TBMS and would like to share your experience with others? SS Sarah S. Verified reviewer Leisure, Travel & Tourism 51-200 employees Used daily for more than 2 years Review source Reviewed March 2021 Full-featured tour operator system covers many functional areas 5 Centaur is structured well for our business, that has several tour product lines and call centers, each with different logos/branding and policies for different sponsoring partners. The “Companies” feature in Centaur let us slot that right in. It can even support multiple merchant credit card accounts, setting up the logic to route the payments to the right processor depending on the brand settings. But even for a tour operator with a single product line, it’s well suited. Its web sales and booking module is robust and easy to deploy – and they can customize it to your needs too. Travelers can enroll, fill out travel forms, receive their final invoice and pay online as well. We’ve been using it for almost three years, deploying more features in stages. The development and support is much quicker than the usual web development cycle, and they have come up with solutions to all our challenges. Most standard support requests and changes are done by the next day. They make periodic system enhancements so the technology stays current. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It’s a breeze to set up repeat departures without duplicate data entry, and to copy standard supplements and standard tour information (like cancellation policies) across the system without setting them up again for each departure or tour concept. Everything is structured to cut way down on data entry. Making reservations is straightforward and quick. Centaur lets you have a library of custom merge emails/letters we send to travelers and inquirers, and for online customer interaction, they can enroll, pay, and fill out forms securely online, all integrated to their booking record. It generates a web booking module for each tour, which supports different logos/brands, and also can function as a content manager to present the tour itinerary, photos and other marketing text on web pages – all fed from the Centaur backend. We’ve also integrated just the booking module into existing web pages as well. Supports cruises with multi decks and cabin categories. Financial functions and reports structured the way we need. Cons: I’d like to be able to make changes to templates and reports myself, and to import new travelers lists ourselves, rather than have the support team do it – but understand the reasons they don’t want users making structural changes that can mess things up. Wish it allowed for more than one main tour price per occupancy type. We deal with that with supplements to adjust the main price if needed. Read More KD Kate D. Verified reviewer Leisure, Travel & Tourism 51-200 employees Used daily for more than 2 years Review source Reviewed January 2021 A Great Unified Solution for Reservations and Guest Services 5 Overall, it has been a pleasure working with the Centaur team. As has been mentioned in other reviews, the team is very responsive, and requests are addressed quickly and professionally. We have been impressed with how open the team has been to our requests for modifications, and we've felt very well supported when we encounter a challenging situation that requires collaborative problem-solving. It's been fun watching the system evolve over the past few years, and we're looking forward to more great additions in the near future! Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: My team of Reservation Agents and Guest Service Advisors use Centaur on a daily basis for our packaged educational tours, and we're very happy with its broad functionality. What we like best about Centaur is that we can communicate with travelers from within the reservations system quickly and easily using templated documents that allow for considerable customization. The online booking function is also a welcome upgrade from our previous system, which did not have that capability. Finally, the large amount of general information that can be stored on the backend of the system for our reservation agents to access has allowed us to sunset a database that was previously used solely for this purpose. Cons: Every now and then a glitch will pop up that requires some quick action, but this happens infrequently, and it's to be expected with any evolving software system. Read More CE Claire E. Verified reviewer Education Management 11-50 employees Used daily for more than 2 years Review source Reviewed January 2021 Centaur TBMS 4 We have been fairly satisfied with our experience with Centaur TMBS, and love that they are constantly working to improve the system to better assist their customers. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Xperitas has used Centaur for over 3 years now and we have been pleased with the service and functionalities of the system. Centaur is a wonderful travel database that has provided our organization with many different customized reports and features. The team responds to our inquires in a timely manner, and usually fix the issue or assist us by the following business day after the inquiry has been made. There have been many improvements and advancements made to the system over our time working with them, and our organization has benefited greatly from the system updates. Cons: There are a few features that have an extra step involved and could be improved to increase the productivity of the system. Also, there have been many times where glitches in the system occur, and a reason for the glitch is not provided. Read More LG Leslie G. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for more than 2 years Review source Reviewed January 2021 Centaur has been an excellent partner for our non-profit organization! 4 Positive experience working with the Centaur team. Enjoy the features that it offers for both our staff and for our travelers. The system is both straightforward and user friendly. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Customizable reports, team is very helpful and provides prompt feedback when we inquire about a solution to an issue, tickets answered in 1 business day and even if the issue is not solved the team writes to let us know they are working on the issues, constantly improving the system, cater to our needs when we want to adapt or improve something Cons: As with all software, sometimes there are spontaneous glitches in the system, when something is changed on one report or in one area it is not always immediately updated in another essential location. Again, this is to be expected in a complex software that has been highly customized to fit our needs. Some tasks are only able to be completed by the Centaur team and not our staff resulting in a delay in completing the task (as the typical response from the team is 1 business day later). But overall delay is minimal. Reasons for switching to Centaur TBMS Cost of maintaining and updating this customized solution was too high. Read More LS Lauren S. Verified reviewer Higher Education 11-50 employees Used daily for less than 12 months Reviewed April 2020 Invaluable and Powerful Tool 4 We especially like the fact that we are able to access Centaur in the cloud and that it's security features are strong enough to meet our organizational IT requirements. Working with the Centaur team has been a good experience; they were very open to making improvements to serve our needs, and they are constantly upgrading the platform with valuable features. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Centaur has enabled our team to work collaboratively and efficiently on running a travel program for our alumni. It offers a wide variety of technical tools that help us plan, price, sell and track trips. It's many reports help us manage our work flow and communications with travelers, while also monitoring important financial metrics. It has been very powerful in transforming the way we work and it has made us not only more effective at serving our travelers but also more productive. Cons: There were technical challenges in the process of developing our Centaur instance and tailoring it to our business. Learning to use it and customizing it to our needs was also difficult, however, once we passed that hurdle, we have found it to be worth all of the effort. Read More MK Mike K. Used unspecified for unspecified Review source Reviewed February 2015 Consistantly Available, Security Compliance Proven, Issues Resolved Correctly 5 We have been on the system going on 10 years. With ANY system there is always going to be an issue someplace or some problem on an update, but know that you will have that with any system you work with. What is refreshing with Centaur TBMS, is the speed at which things are fixed and how seriously a minor issue is resolved. And to top it off, it is resolved correctly. Our uptime for our reservations system is better than any other server we run in-house, and I really do not remember the last time we were down, as it has been years. The other side of the coin is security compliance, which is tested by a third party on a quarterly basis, and we are passing every quarter. So if you are looking for data to always be on for you, but not on for the bad guys, then Centaur TBMS should be a serious option. Ratings Breakdown 5 Ease of use 5 Customer support Read More SU Steven U. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used unspecified for more than 2 years Review source Reviewed August 2019 Centaur is the premier Tour Operator software reservation solution 5 We started with Centaur in 2010 and and since that time we have been very pleased. If there is ever a glitch, it's itrack software allows us to report the issue, and the Centaur team responds quickly...often within 24 hours. In my dealings with other tour operators, I think most will agree that Centaur is the premier solution for tour operators. I also think their pricing structure is very fair. We are pleased! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have asked Centaur over the years for customized solutions, and they team at Centaur never balks at what we need. To give an example, all of our accounting is done by tour end date. Centaur adapted the reporting that we need to accommodate that need. That's just one of many examples where they have been willing to work with us. Cons: I can't comment as much on the marketing side as we use a different data base solution, but from the Reservations side, and for the operations reports we need, Centaur fits the bill. Read More SI Stewart I. Used unspecified for unspecified Review source Reviewed March 2015 Responsive Team Provides Custom Solutions 5 Our reservations system has necessarily evolved over the many years we've been with Centaur, and the team has been highly responsive in working with us to customize and develop new solutions to meet our changing business needs. Whether it's creating tailor-made marketing and operations reporting tools, growing our ecommerce capabilities, or periodically updating the system with (unasked for) functional and interface improvements, the team impresses with its "can-do" attitude, timely responses, and effort to consistently, proactively improve its product. Ratings Breakdown 4 Ease of use 5 Customer support Read More NP Nish P. Used unspecified for unspecified Review source Reviewed January 2015 Travel Reservation System 5 Tour Operators are searching for a Travel Reservation System that fits perfectly like a glove to their business. And this also at a very affordable cost. Add to this the ever changing travel environment which means someone needs to constantly update the system to meet tomorrow's needs. After long searches and evaluations of various systems available in the market, we concluded that the Centaur System is the one that comes closest to our needs. We have been using it successfully for 15 years and very glad that we went with them. Ratings Breakdown 5 Ease of use 5 Customer support Read More BC Bob C. Used unspecified for unspecified Review source Reviewed March 2017 Group Travel Software Platform 5 Centaur has really enabled our staff to manage a lot more business and added the needed transparency to our team to have access to all available tours and their associated bookings. Centaur has been flexible and responsive to our specific company needs and finds a way of accomplishing what our customers demand. Also added customer specific Online Booking portals to co-brand our individual tours to our customer's members while still rolling up all of the bookings to our overall tour departure dates for al co-branded sites. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Read More Showing 1 - 10 of 12 Reviews Load More Reviews ## See what companies are saying about Software Advice