# Helios Salon Software Software Reviews, Demo & Pricing - 2026 > Review of Helios Salon Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/456799-Helios-Version-12 --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / Helios Salon Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Helios Salon Software 2026: Benefits, Features & Pricing Wondering if Helios Salon Software is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Helios Salon Software 2.5 [(6)](https://www.softwareadvice.com/product/456799-Helios-Version-12/#reviews) Pricing Pricing available upon request ### About Helios Salon Software Helios Salon Software is a point-of-sale (POS) solution designed for Microsoft Windows. It allows salon owners to manage all aspects of their salon's sales and inventory. The software caters to a range of salon businesses, including hair, tanning and spa establishments.  Helios Salon Software has an intuitive and accessible interface and it provides tools to streamline operations and enhance the customer checkout experience. Wondering if Helios Salon Software is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## Helios Salon Software User Interface ## Popular Helios Salon Software Alternatives Main Product Helios Salon Software 2.5 [(6)](https://www.softwareadvice.com/product/456799-Helios-Version-12/#reviews) Ratings Breakdown - 3.0Ease of use - 2.67Value for money - 2.0Customer support - 2.83Functionality Pricing Available upon request Get Price Alternative Product [Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/) 4.5 [(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.43Value for money - 4.49Customer support - 4.40Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) 4.9 [(328)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.76Value for money - 4.97Customer support - 4.78Functionality Pricing Starting at $165.00 per month Get Price Alternative Product [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/) 4.4 [(407)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/) Ratings Breakdown - 4.36Ease of use - 4.17Value for money - 4.27Customer support - 4.24Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $28.00 per month Get Price ## Helios Salon Software Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Helios Salon Software Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of Helios Salon Software Appointment Scheduling Credit Card Processing For Salons and Spas Reporting & Statistics Third-Party Integrations ## Helios Salon Software User Reviews Overall Rating 2.5 Ratings Breakdown 5 17% 4 0% 3 33% 2 17% 1 33% Secondary Ratings Ease of Use 3.0 Value for money 2.7 Customer support 2.0 Functionality 2.8 Have you used Helios Salon Software and would like to share your experience with others? RD Ronni D. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed February 2022 Makes the day go by smoothly 5 I used Helios for 5 years when working at my own salon and it was one of the best softwares I have used. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The simplicity made it easy to comminute with clients, and quick to get them set up and checked out. Cons: There wasn't much I'd say I didn't like about Helios, It was a little slow at times but that was most likely our own internet! Read More RB Robert B. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed February 2020 Not bad.. until you call them 3 We have used this company for years. Whenever me or any of my employees call in to ask about an issue, they are almost always defensive and try to act like it’s our problem (sometimes it is, sometimes it’s not- we just need help!). Almost always condescending. It’s very bizarre. The reason I’m writing this right now is because my employee called in today to report the system wasn’t working- and the Helios employee on the phone was very rude and said it must be our internet. I called back 15 minutes later, talked to someone else that told me the whole Helios system was down. Unfortunately this situation was not surprising. I don’t want to change systems- but likely will because of the rude customer service Ratings Breakdown 4 Ease of use 3 Value for money 1 Customer support 4 Functionality Pros: We’ve been using it for years- very used to it- don’t want to change. Cons: Can be frustrating to look at reports- could be much more simple Read More RB Randy B. Computer Software 2-10 employees Used daily for more than 2 years Review source Reviewed August 2018 You WILL be sorry 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I have had helios software for over 14 years recently was convinced by helios to to switch to helios 12 and was told it be cheaper \[not true\] first thing they did was increase the price. The only thing I have good to say about helios 12 is GOOD BYE! Cons: Loved helios 11, but helios 12 is a nightmare. It completely shut me down three times in the course of a year. Problem is when you call tech support they don't answer which I kinda understand but you leave a message and they don't return your call, UNACCEPTABLE! The last time we had an outage we did get an email explaining their problem, THE NEXT DAY! It has issues on a weekly basis such as not communicating with tmax timer which is a new timer. At least 1 out 5 times when trying to set a Norvell spray booth you will have to completely shut down and start over. It will make you look like a fool in front of your customers. As I told helios management, after 14 years, with a heavy heart I'm changing software providers.By the way they will charge you to get YOUR data back from them! . Read More TB Tanesha B. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed February 2023 Terrible Customer Service! DO NOT USE THIS SOFTWARE IF YOU ARE IN CANADA! 1 They constantly locked me out of my service and wouldn't accept any other form of payment. Were so rude when I called Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Absolutely nothing! I have been trying to cancel since I signed up. Cons: Customer Service was the absolute worst I have ever experienced! \[sensitive content hidden\] told me when my cc was expired "That sounds lie your problem" Read More bc brittany c. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed July 2019 Bad Customer Service 2 Ratings Breakdown 3 Ease of use 3 Value for money 1 Customer support 3 Functionality Pros: it is simple and easy to use, if the program worked properly it would be great but I am never able to get into my reports or do important tasks. Cons: Program constantly crashed and had errors. would email and call teq, they would never call me back on my personal number so when they would call the salon they would tell whoever was working that they would have to call back later. Read More MB Mike B. Used unspecified for unspecified Review source Reviewed February 2017 Decent but lacks a lot for the money 3 It's an OK software but very expensive at $ USD/month. We're a tanning salon that's been in business for over 35 years. We've used Helios for the last 17 years. The first five years of using the software only costed us $ in total, then the following 5 years costed an addition $. That's a total of $ for 10 years of usage. Now they want $ a month. That's $ a year. Why did it go up 500%? I'm not getting any extra features at all. Helios lacks: Decent reporting features. Sales upgrade features. Email and customer data features to keep it up to date. Plenty of bugs. Pros: cloud based services. tech support is fast, but sometimes rude. The manager of the company is nice Lots of reporting features, but still lacking some obvious ones. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **93** times [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) **4.4** (276) Recently recommended **45** times [Stackably](https://www.softwareadvice.com/product/534764-Stackably/) **0.0** (0) Recently recommended **15** times [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/) **4.4** (1263) Recently recommended **6** times Stuck Between Options? Our experts can help you compare Helios Salon Software with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice