# NPAW Suite Software Reviews, Demo & Pricing - 2026 > Review of NPAW Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/463393-NPAW-Suite --- [Home](https://www.softwareadvice.com/) / [Business Intelligence Software](https://www.softwareadvice.com/bi/) / NPAW Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/463393-NPAW-Suite/reviews/) # NPAW Suite 2026: Benefits, Features & Pricing Wondering if NPAW Suite is right for your organization? Our Business Intelligence Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview NPAW Suite 4.8 [(22)](https://www.softwareadvice.com/product/463393-NPAW-Suite/reviews/) Pricing Pricing available upon request ### About NPAW Suite NPAW Suite is a comprehensive platform that offers analytics capabilities for streaming services. It provides video, product, ads, publisher and application analytics as well as CDN balancing. The platform delivers real-time insights with granularity, offering a vendor-independent assessment of quality of experience and quality of service. Users can look at and segment data in real time using unlimited multi-dimensional filtering and over multiple metrics to gain an understanding of content performance, user behavior, and platform performance. Wondering if NPAW Suite is right for your organization? Our Business Intelligence Software selection experts can help you in 15 minutes or less. ## NPAW Suite User Interface ## Popular NPAW Suite Alternatives Main Product NPAW Suite 4.8 [(22)](https://www.softwareadvice.com/product/463393-NPAW-Suite/reviews/) Ratings Breakdown - 4.50Ease of use - 4.33Value for money - 4.81Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Google Analytics 360](https://www.softwareadvice.com/bi/google-analytics-profile/) 4.7 [(8093)](https://www.softwareadvice.com/bi/google-analytics-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.66Value for money - 4.15Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Pendo](https://www.softwareadvice.com/product/165586-Pendo-Platform/) 4.5 [(238)](https://www.softwareadvice.com/product/165586-Pendo-Platform/reviews/) Ratings Breakdown - 4.12Ease of use - 4.33Value for money - 4.54Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Mixpanel](https://www.softwareadvice.com/project-management/mixpanel-profile/) 4.5 [(146)](https://www.softwareadvice.com/project-management/mixpanel-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 4.19Value for money - 4.24Customer support - 4.45Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Seller Assistant](https://www.softwareadvice.com/marketplace/seller-assistant-app-profile/) 4.8 [(62)](https://www.softwareadvice.com/marketplace/seller-assistant-app-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.70Value for money - 4.71Customer support - 4.74Functionality Pricing Starting at $15.99 per month Get Price Alternative Product [Amplitude](https://www.softwareadvice.com/marketing/amplitude-profile/) 4.6 [(67)](https://www.softwareadvice.com/marketing/amplitude-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.43Value for money - 4.40Customer support - 4.58Functionality Pricing Starting at $995.00 per month Get Price ## NPAW Suite Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NPAW Suite Features - Popular features found in Business Intelligence Ad hoc Reporting Benchmarking Collaboration Tools Data Connectors Data Visualization Key Performance Indicators Multiple Data Sources Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend/Problem Indicators - More features of NPAW Suite A/B Testing Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Behavior Tracking Campaign Tracking Customer Segmentation Customizable Branding Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Extraction Data Import/Export Data Mapping Data Mining Data Synchronization Drag & Drop Engagement Tracking Filtering Interactive Reports KPI Monitoring Lead Capture Machine Learning Metadata Management Multi-Channel Data Collection Multi-Channel Distribution Natural Language Processing Product Data Management Publishing/Sharing Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting/Analytics Reporting & Statistics ROI Tracking Search/Filter Self Service Data Preparation Third-Party Integrations Video Streaming Visual Analytics Widgets ## NPAW Suite Integrations OpsGenie Integration rated undefined from -1 review PagerDuty Integration rated undefined from -1 review Slack Integration rated undefined from -1 review ## NPAW Suite User Reviews Overall Rating 4.8 Ratings Breakdown 5 82% 4 18% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.8 Functionality 4.7 Gediminas B. Verified reviewer Broadcast Media 51-200 employees Used daily for less than 2 years Reviewed February 2025 Simple and flexible product 5 Experience with NPAW Suite more than satisfied. Suite have everything what you will need to get and use data from OTT platforms. Non technical user finds this tools easy to use and trainings do not take much time until user can work with NPAW Suite independently. Flexibility of NPAW Suite is the key that satisfied all users of tool. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple and flexible product. You have not overloaded tool with multiple selections, button or not needed information one screen. And to create what you want to see, it is east and simple. Cons: Advanced analytics can find some functionalities that are limiting his experience slicing data and doing deeper analysis. Read More HR Haroldo R. Verified reviewer Broadcast Media 1001-5000 employees Used weekly for less than 2 years Reviewed January 2025 NPAW, a powerful, fast and intuitive OTT Analytics Suite 5 Overall, my experience with NPAW has been excellent. We tested and worked with three other well-known analytics providers available on the market, and NPAW truly stands out. It offers great cost benefit, a wide range of excellent features, and very good support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: NPAW offers a lot of great options for the OTT environment (Live, VOD, and Ads), but what I like the most is the data granularity, filtering options, and support.Data granularity allows us to retrieve information from almost all clients in near real-time (last 1 minute). Filtering provides dozens of different ways to refine data and quickly find what we're looking for—such as viewing all plays, errors, or behaviors for a specific user. The NPAW environment is also very straightforward and intuitive. Cons: The things I liked the least are related to dashboard organization and user management permissions. Regarding dashboard organization, it is not possible to automatically arrange dashboards in alphabetical order or easily identify dashboard owners. As for user management, logging in via an email account is not supported—only usernames can be used. Additionally, MFA (Multi-Factor Authentication) would be a desirable feature for security reasons. Reasons for choosing NPAW Suite Features, support, ease to dev and integrate with our App and cost benefit. Reasons for switching to NPAW Suite Near the expiration of the software contract, we researched the market for existing solutions and found one that exceeded our expectations (NPAW). Read More NK Nir K. Verified reviewer Broadcast Media 501-1000 employees Used daily for less than 12 months Reviewed January 2025 IPBC - Npaw experience 4 Im very satisfied from my overall experience working with the Npaw suit and the teams. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Great technical, cs, and support teams! Highly professional. And extensive data capabilities. Cons: The suit still have a few improvements needed for a better user experience. Reasons for choosing NPAW Suite Mainly to recieve suitble and better understanding of video analytics data Read More JB Jesper B. Verified reviewer Broadcast Media 1001-5000 employees Used daily for more than 2 years Reviewed January 2025 Head of OTT 5 Really good and super important tool for us. Using NPAW we detect issues with our service instantly. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing! Cons: The Formula UI, it's impossible to get it right. Good thing I can ask NPAW support to add a formula directly in the BE! Reasons for choosing NPAW Suite NPAW is much more user friendly and a nicer looking tool Reasons for switching to NPAW Suite Conviva was a good tool but was too expensive Read More PH Per H. Verified reviewer Broadcast Media 501-1000 employees Used daily for more than 2 years Reviewed January 2025 NPAW provides snappy streaming performance insights that covers it all 5 NPAW is great and so are the people at NPAW supporting your every need with rapid respons and understanding. We're looking to expand to further products within NPAW suite. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I like the flexibility and variety that you can dig out almost anything you aiming for with numerous dimensions, metrics and display it in a way that suits you. Really appreciate the long data retention for historical data as well as snappiness of the service in spite all data crunching going on. Cons: The threshold for getting started and get right in there could ideally be lower. It takes quite some time and learning before you can start utilizing the power and find what you're looking for from time to time. Reasons for switching to NPAW Suite More flexibility with NPAW. More local. Better support Read More JT Johannes Selvik T. Verified reviewer Media Production 501-1000 employees Used daily for less than 12 months Reviewed January 2025 NPAW Suite is an excellent tool for video specialists 5 At TV 2 Norway, we have used many different tools for the purposes of understanding video playback and troubleshooting. NPAW is the best in terms of detailed data with advanced analysis, flexibility and data retention. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The detailed data on both video playback and advertising, the fine-grained permissions structure and the ability to customize with formulas and other data sources. Cons: The UI has a rather steep learning curve, some of the good features are not intuitive Reasons for choosing NPAW Suite More features and relatively easy integration, fair pricing Reasons for switching to NPAW Suite We needed better data for advertising, and better possibilities for external access and reporting Read More Sergi G. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed March 2022 Npaw has solved our need for video analytics 5 My experience is so positive, their support team is fantastic, fast and efficient. We've centraliced all the analytics tool in one suite. They're improving the software constantly with new features. We made some integrations via APPI and was so satisfying, they technical team helps us with all the process. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: We mainly use the analytics features but we're higlhy interested in the new features incomming of app data or the user map. Cons: Sometimes the user experience is not the easiest for unfamiliar people and the spread of DNS is slow. Reasons for choosing NPAW Suite They offer all the features we need from different tools in one, the support team and the technical team have been very close and have helped us a lot with the integrations and the onboarding process. Read More VR Verified Reviewer Sports 201-500 employees Used daily for more than 2 years Reviewed March 2025 NPAW review 5 Great tool for any OTT streaming service if you prioritize quality, user experience, and data-driven decision making. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: \* Video Analytics: Deep insights into user behavior, QoE, and content performance, making it an essential tool for optimizing video streaming products. Access to all the data with infinite data visualization possibilities; \* Monitoring & Alerts: great real-time capability allowing quick detection and resolution of streaming issues; \* Easy to integrate with multiple players/systems: SDKs for pretty much all players in the market constantly being updated to meet latest video world features; \* Ability to handle huge load without issues; Cons: \* Price: Since it has a huge set of features the pricing model can be challenging for small-mid companies; \* Learning curve: Some advanced features require time to fully understand and leverage, especially for teams without prior video analytics experience. Read More IR Igor R. Verified reviewer Sports 201-500 employees Used weekly for less than 2 years Reviewed December 2024 More NPAW for 2025! 5 This year I definitely increase my usage of NPAW so it was a great support for our live operations, also I want give a huge shout out to the team (Jordi, Sara, Michal, Iosu, Till, etc.) for the support since the beginning of the year and to make us see we did the right thing to keep NPAW as a backbone of our video operations after the RFA. They help us to understand better what NPAW can do for us and support us greatly everytime we need it. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The best thing about NPAW is how it helped us to improve our video quality experience for our users by supporting us on the issues investigation, and how it provides real-time data so we can act in flag any potential issue, and specially to have an overview of our live video operation so we share with relevant stakeholders in order to make business decisions upon it. I'm also specially excited to see further develpments towards AI features so we can optimised our day to day usage of the platform with faster and clean video analysis Cons: The UI can be improved in some aspects so people from outside of the video knowledge can also make use of it. However I'm excited after triying out the new UI that seems more clear and visually appealing :) I know AI solutions has been a big topic for NPAW this year, however is still not as good as I would like to, so I'm really looking forward to see more about NALA and Sentinel addition in 2025 Read More K M Kadir K. Verified reviewer Broadcast Media 51-200 employees Used daily for less than 2 years Reviewed March 2022 review-Koushik 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: the filtering ability that helps me breakdown watchtime data based on multiple device category and video plugin types Cons: the fact that when creating client-view dashboard, i can not allow clients to change date range in the view only mode. 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