--- title: "FieldEx Software Reviews, Demo & Pricing - 2026" description: "Review of FieldEx Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/465349-FieldEx/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / FieldEx Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # FieldEx Review From $10-$55/month Free trial 3 plans Wondering if FieldEx is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FieldEx 4.5 [(24)](https://www.softwareadvice.com/product/465349-FieldEx/#reviews) Pricing Starting at $10.00 per user per month ### About FieldEx FieldEx is a field service management (FSM) and computerized maintenance management (CMMS) platform for teams that install, repair, and maintain physical equipment across multiple sites and customers. FieldEx doesn't force you into one rigid structure. You can organize work around customers, sites, projects, and equipment, in whatever combination fits how your business runs. Modules, fields, and dropdowns can also be renamed to match the words your team already uses. That means FieldEx adapts to your business, not the other way around, no coding required. Core capabilities: 1. Work orders and compliance. Work orders carry mandatory task sequences and checklists that must be completed before a job can close. A negative checklist answer can automatically create a follow-up work order and assign it, so issues found in the field are never just logged and forgotten. 2. Preventive maintenance. Maintenance plans run on time, usage, or a hybrid of both. A single asset can carry multiple maintenance tiers on different schedules, and if a planned job runs overdue, FieldEx reschedules it automatically. Recurring jobs and site sweep plans cover work that isn't tied to one specific asset.... 3\. Asset management. Assets support parent-child hierarchies for tracking components, keep a full chronological service history, and carry live analytics including mean time between failures and mean time to repair, so teams can see whether a maintenance schedule is actually working. 4. Inventory and spare parts. A three-tier structure (location, zone, bin) tracks stock, alongside individual technician bins. Parts consumed on a job create a full, auditable trail from warehouse to technician to work order. 5. Scheduling and dispatch. Work can be assigned manually or distributed round robin across a group, automatically skipping anyone on leave, so work stays evenly distributed without a dedicated dispatcher. 6. Mobile execution. Technicians run the entire job from the Android or iOS app: viewing job details, completing tasks and checklists, logging parts used, capturing photos, notes, and a digital signature, and generating a branded PDF document on the spot. 7. Contracts and sales orders. Contracts tie a customer's equipment to a maintenance agreement over a set period, including rental-style tracking of equipment on loan. Sales orders manage products, pricing, and billing details tied to a customer. 8. Customer portal. A branded, external self-service application where customers view job status, equipment history, and preventive maintenance schedules, and submit new service requests without a phone call. 9. Reporting and integrations. Built-in reporting covers work orders, parts usage, technician activity, and maintenance completion. A Power BI connector, a REST API, and OAuth support let FieldEx connect into an existing technology stack. Whether you run a maintenance team, a field service operation, or both under one roof, FieldEx gives you a system built around your process rather than a fixed one you have to work around. Wondering if FieldEx is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## FieldEx User Interface ## Popular FieldEx Alternatives Main Product FieldEx 4.5 [(24)](https://www.softwareadvice.com/product/465349-FieldEx/#reviews) Ratings Breakdown - 4.29Ease of use - 4.13Value for money - 4.67Customer support - 4.08Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(488)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.47Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1474)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5306)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/) 4.9 [(230)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.80Value for money - 4.91Customer support - 4.74Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/) 5.0 [(145)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $199.00 per month Get Price ## FieldEx Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Growth $10.00 per user, per month Plan includes: - Contract management - Project management - Dedicated support Pro (Best Value) $55.00 per user, per month Plan includes: - Everything in Growth - Preventative maintenance scheduling - Inventory and stock control - Custom forms & field labels - Custom workflows & automations - GPS mileage tracking - Configurable Dropdowns & Lists - API integration Enterprise Pricing available upon request Plan includes: - Everything in Pro - SLA management - Feedback surveys - Asset requisition workflows - Custom email & notification templates Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FieldEx Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of FieldEx Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking API Asset Lifecycle Management Asset Tracking Audit Trail Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Chatbot Compliance Management Contact Management Contract/License Management Customer History Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Dispatch Management Document Storage Downtime Tracking Drag & Drop Equipment Maintenance Equipment Tracking File Storage Fixed Asset Management Forms Management Historical Reporting Inspection Management Inventory Tracking Job Management Job Scheduling Job Tracking Location Tracking Maintenance Scheduling Mobile Signature Capture Monitoring Payment Collection in the Field Predictive Maintenance Preventive Maintenance Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting & Statistics Resource Allocation Scheduling Self Service Portal Service Level Agreement (SLA) Management Status Tracking Task Management Task Scheduling Technician Management Third-Party Integrations Workflow Automation Workflow Management Workforce Management Work Order Management ## FieldEx Integrations Dynamics 365 Business Central Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review ## FieldEx User Reviews Overall Rating 4.5 Ratings Breakdown 5 58% 4 38% 3 0% 2 0% 1 4% Secondary Ratings Ease of Use 4.3 Value for money 4.1 Customer support 4.7 Functionality 4.1 Have you used FieldEx and would like to share your experience with others? Nor Amelia Suriati B. Verified reviewer Telecommunications 11-50 employees Used daily for less than 12 months Review source Reviewed August 2025 Excellent Customer Support Experience 5 Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. Cons: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. Read More VR Verified Reviewer Financial Services 201-500 employees Used daily for more than 2 years Reviewed January 2026 A Solid Field Service Tool with Room to Improve on Flexibility 4 Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. Cons: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. Reasons for choosing FieldEx During the evaluation process, several alternative field service management and work order solutions were considered, including established enterprise platforms and more flexible cloud-based tools. These options were assessed based on functionality, scalability, ease of use, integration capability, and cost. FieldEx was ultimately selected due to its ability to meet core operational requirements at a reasonable price point and its suitability for structured field service workflows. Read More CL Chiu Yan L. Verified reviewer Food Production 51-200 employees Used daily for less than 2 years Review source Reviewed August 2026 Need serious improvements 1 Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. Ratings Breakdown 2 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive Cons: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality Read More YD Yannick D. Verified reviewer Construction 11-50 employees Used monthly for less than 2 years Review source Reviewed July 2026 FieldEx use over 1.5 years 5 Overall, a solid experience. FieldEx is reliable, easy to use, and backed by a support team that's genuinely responsive and willing to customise the platform to fit our needs. Good value for money and a real improvement to how we manage field operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: FieldEx's system is supported by an amazing team with a great sense of customer service. The platform is easy to use, reliable for maintenance management, and the mobile access lets our field staff update jobs on the go. The team also went the extra mile with customisation work tailored to our needs, which made a real difference. Cons: There's a slight learning curve at first, minor points overall and nothing that outweighs the benefits. Reasons for choosing FieldEx FieldEx is a proper field management system. Read More CT Claudia T. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed August 2025 General Manager 5 It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. Cons: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. Reasons for switching to FieldEx Our previous system was limited in workflow tracking and reporting, so we switched to FieldEx for better visibility and efficiency. Read More FA Fariz A. Verified reviewer Security and Investigations 201-500 employees Used daily for more than 2 years Review source Reviewed May 2025 Fariz review 4 I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The system, report, live location and job assign by planner to monitor their technician. Cons: I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users. Reasons for switching to FieldEx for the better function and features because the previous apps just simple and basic apps. Read More AT Aiden T. Verified reviewer Consumer Goods 51-200 employees Used daily for less than 2 years Review source Reviewed May 2025 Coffex's 2 Year Experience with FieldEx 4 It has been a very pleasant working experience with \[sensitive content hidden\] ; a Business Process Consultant, who is much more technical than she lets on. She has a good understanding of the technical side of the work and is also helps us be a medium to explain in technical terms our needs. \[sensitive content hidden\] the Customer Success Manager has never been further away than a phone text. Always readily available and always excited to show us the latest developments with FieldEx. Customer Support Team has also been pretty spot on, Within an hour or so creating a ticket, there is always someone on the other end of the line ready to assist us. Overall I'd say FieldEx really has helped Coffex Coffee to move forward and sharpening our edge the manufacturing industry. Their system that they employ has an extremely large amount of potential to bridge the gap between digitalization and efficient workflows. With speed the name of the game, FieldEx also does bring that to the table regardless if it was a simple inquiry answered, or a hotfix to a bug found the day itself. Their customizability of the portal that we use has been a great feature as some of our workflows are unique such as integration of ERPs or if we just needed a new feature to be added to our version of the portal. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: No detail is too small for them to consider and implement along with their attention to detail is commendable. They are extremely quick to answer our calls for technical assistance and quick on the trigger for the fixes. Cons: More of a "extra mile" thing whereby the client relationship team could check up more on us to see if there were any personalized improvements/fixes/bugs that needed attention randomly or after a set interval of time. Read More VR Verified Reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed May 2025 Reliable and Efficient Solution for Managing Field OperationS 5 My overall experience with FieldEx has been excellent. It provided all the features we needed to manage our operations smoothly, especially when it came to technician utilisation. The platform made it easy to schedule and track jobs, ensuring our team was always working efficiently. It played a key role in helping us support critical healthcare systems with minimal downtime Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: "What I liked most about FieldEx is how it supports the healthcare industry by helping us efficiently schedule technicians to fix critical systems like TVs and Nurse Call. These systems are essential for both patient care and communication, and FieldEx makes it easier to ensure they are up and running quickly when issues arise." Cons: Nothing much — it works well overall. Like any system, there’s always room for improvement Read More AS Ariff Ezuan S. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed August 2025 Experience using FieldEx 5 Overall I am happy with FieldEx. It has a lot of future potential that is actively being worked on. The team being open to feedback and suggestions make it easy to communicate. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I like FieldEx for it's consistency and ease of use in arranging jobs and tasks for repairs and servicing. The one thing that stands out a lot is how smooth and fast when any updates and changes are done to the settings. Cons: The program has still has a lot of features that is not available right now. For example. A more granular and customized settings for user accounts as well as arranging jobs. However, updates are constantly being done and they are open to feedback, which is very useful to have. Read More SS Syed Muhammad Haikal S. Verified reviewer Telecommunications 51-200 employees Used daily for less than 2 years Review source Reviewed September 2025 Awesome, the customer support team was very responsive and helpful 5 Performance was affected when internet connectivity was weak. I enjoyed how FieldEx streamlined communication between field staff and the office Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The interface was clean and user-friendly. I appreciated the real-time data collection and reporting, which improved our decision-making.” Cons: New users may need time to get familiar with the platform. The ability to track progress in the field seamlessly was the best feature for me.” Read More Showing 1 - 10 of 24 Reviews Load More Reviews ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2743) Recently recommended **689** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (826) Recently recommended **186** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (339) Recently recommended **139** times [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) **4.3** (308) Recently recommended **117** times Stuck Between Options? Our experts can help you compare FieldEx with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice