--- title: "FieldEx Software Reviews, Demo & Pricing - 2026" description: "Review of FieldEx Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/465349-FieldEx/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / FieldEx Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # FieldEx Review From $10-$55/month Free trial 3 plans Wondering if FieldEx is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FieldEx 4.5 [(27)](https://www.softwareadvice.com/product/465349-FieldEx/#reviews) Pricing Starting at $10.00 per user per month ### About FieldEx FieldEx is a field service management (FSM) and computerized maintenance management (CMMS) platform for teams that install, repair, and maintain physical equipment across multiple sites and customers. FieldEx doesn't force you into one rigid structure. You can organize work around customers, sites, projects, and equipment, in whatever combination fits how your business runs. Modules, fields, and dropdowns can also be renamed to match the words your team already uses. That means FieldEx adapts to your business, not the other way around, no coding required. Core capabilities: 1. Work orders and compliance. Work orders carry mandatory task sequences and checklists that must be completed before a job can close. A negative checklist answer can automatically create a follow-up work order and assign it, so issues found in the field are never just logged and forgotten. 2. Preventive maintenance. Maintenance plans run on time, usage, or a hybrid of both. A single asset can carry multiple maintenance tiers on different schedules, and if a planned job runs overdue, FieldEx reschedules it automatically. Recurring jobs and site sweep plans cover work that isn't tied to one specific asset.... 3\. Asset management. Assets support parent-child hierarchies for tracking components, keep a full chronological service history, and carry live analytics including mean time between failures and mean time to repair, so teams can see whether a maintenance schedule is actually working. 4. Inventory and spare parts. A three-tier structure (location, zone, bin) tracks stock, alongside individual technician bins. Parts consumed on a job create a full, auditable trail from warehouse to technician to work order. 5. Scheduling and dispatch. Work can be assigned manually or distributed round robin across a group, automatically skipping anyone on leave, so work stays evenly distributed without a dedicated dispatcher. 6. Mobile execution. Technicians run the entire job from the Android or iOS app: viewing job details, completing tasks and checklists, logging parts used, capturing photos, notes, and a digital signature, and generating a branded PDF document on the spot. 7. Contracts and sales orders. Contracts tie a customer's equipment to a maintenance agreement over a set period, including rental-style tracking of equipment on loan. Sales orders manage products, pricing, and billing details tied to a customer. 8. Customer portal. A branded, external self-service application where customers view job status, equipment history, and preventive maintenance schedules, and submit new service requests without a phone call. 9. Reporting and integrations. Built-in reporting covers work orders, parts usage, technician activity, and maintenance completion. A Power BI connector, a REST API, and OAuth support let FieldEx connect into an existing technology stack. Whether you run a maintenance team, a field service operation, or both under one roof, FieldEx gives you a system built around your process rather than a fixed one you have to work around. Wondering if FieldEx is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## FieldEx User Interface ## Popular FieldEx Alternatives Main Product FieldEx 4.5 [(27)](https://www.softwareadvice.com/product/465349-FieldEx/#reviews) Ratings Breakdown - 4.33Ease of use - 4.19Value for money - 4.70Customer support - 4.19Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(492)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.46Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1478)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5309)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/) 4.9 [(232)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.80Value for money - 4.91Customer support - 4.75Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/) 5.0 [(145)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $199.00 per month Get Price ## FieldEx Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Growth $10.00 per user, per month Plan includes: - Contract management - Project management - Dedicated support Pro (Best Value) $55.00 per user, per month Plan includes: - Everything in Growth - Preventative maintenance scheduling - Inventory and stock control - Custom forms & field labels - Custom workflows & automations - GPS mileage tracking - Configurable Dropdowns & Lists - API integration Enterprise Pricing available upon request Plan includes: - Everything in Pro - SLA management - Feedback surveys - Asset requisition workflows - Custom email & notification templates Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FieldEx Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of FieldEx Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking API Asset Lifecycle Management Asset Tracking Audit Trail Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Chatbot Compliance Management Contact Management Contract/License Management Customer History Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Dispatch Management Document Storage Downtime Tracking Drag & Drop Equipment Maintenance Equipment Tracking File Storage Fixed Asset Management Forms Management Historical Reporting Inspection Management Inventory Tracking Job Management Job Scheduling Job Tracking Location Tracking Maintenance Scheduling Mobile Signature Capture Monitoring Payment Collection in the Field Predictive Maintenance Preventive Maintenance Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting & Statistics Resource Allocation Scheduling Self Service Portal Service Level Agreement (SLA) Management Status Tracking Task Management Task Scheduling Technician Management Third-Party Integrations Workflow Automation Workflow Management Workforce Management Work Order Management ## FieldEx Integrations Dynamics 365 Business Central Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review ## FieldEx User Reviews ## FieldEx customer ratings - Overall rating: 4.5/5 - Total reviews: 27 ### Rating distribution - 5 stars: 17 reviews (63%) - 4 stars: 9 reviews (33%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (4%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.2/5 - Customer support: 4.7/5 - Functionality: 4.2/5 --- Have you used FieldEx and would like to share your experience with others? ### Excellent Customer Support Experience - Overall rating: 5/5 - Reviewer: Nor Amelia Suriati B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. #### Cons The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. --- ### A Solid Field Service Tool with Room to Improve on Flexibility - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. #### Cons Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. #### Reasons for choosing FieldEx During the evaluation process, several alternative field service management and work order solutions were considered, including established enterprise platforms and more flexible cloud-based tools. These options were assessed based on functionality, scalability, ease of use, integration capability, and cost. FieldEx was ultimately selected due to its ability to meet core operational requirements at a reasonable price point and its suitability for structured field service workflows. --- ### Positive experience - Overall rating: 5/5 - Reviewer: Maria I. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good customer experience, the replies are very fast, the consultation meeting is a very nice & useful add, and everybody I've interacted with had very good skills and a positive energy (Iman, Josephine and Mithran) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the data can be stored in a logic way as client with equipment and from each equipment can be opened a job order and also how easy it is to open a new task. I like that the clients can see the status of the jobs for their equipment. #### Cons It would be nice to have some kind of cookies implemented so we can click on a job and, when coming back, to have the same info/filters applied. Also, it would be nice to have a more visual way of representing the jo for the report scope. like graphs or trello/planner visual for the technicians to better visualize the tasks they have. #### Reasons for switching to FieldEx I like the data base that can be created in fieldex for customers and the "easiness" of opening the task --- ### Need serious improvements - Overall rating: 1/5 - Reviewer: Chiu Yan L. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive #### Cons Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality --- ### Great tool, intuitive, customizable, easy to use - Overall rating: 5/5 - Reviewer: Esteban F. - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer support and good value for the money. The tool is easy to use, intuitive and customizable #### Cons A little steep learning process at the beginning, but it worth it. Once the tool is custom configured for your use, is much more easy and intuitive #### Reasons for choosing FieldEx Fast and efficient customer support. They advise me and support the complet implementation process --- ### General Manager - Overall rating: 5/5 - Reviewer: Claudia T. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's reliable, and adaptable to our business needs. I would like to give credit to our account manager [sensitive content hidden] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. #### Cons Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. #### Reasons for switching to FieldEx Our previous system was limited in workflow tracking and reporting, so we switched to FieldEx for better visibility and efficiency. --- ### FieldEx CT Nexus feedback - Overall rating: 5/5 - Reviewer: Aaron A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far, I would rate the app and website 8/10. Overall, the experience has been good, and both platforms are quite easy to use and navigate. The features are useful, and most functions work smoothly for my daily needs. The interface is also clear and user-friendly, making it easy to find what I am looking for. However, there are still a few areas that could be improved, especially in terms of overall performance, responsiveness, and making certain features easier to access. With some improvements and further updates, I believe the app and website could provide an even better user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The app and website are easy for our coffee technicians to use and navigate. The instructions and features are clear, making it easy for technicians to understand what needs to be done, update service information, and complete their reports. Overall, the platform is user-friendly and straightforward for our technical team. #### Cons One area that could be improved is the photo upload requirement. Currently, our technicians are required to upload three pictures for every job. It would be more practical to allow fewer photos when three are not necessary. The check-in and check-out function could also be improved, as our technicians sometimes experience issues where they are unable to check in or check out successfully. Improving the stability and reliability of this function would help our technicians complete their service reports more smoothly and avoid delays. --- ### FieldEx use over 1.5 years - Overall rating: 5/5 - Reviewer: Yannick D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, a solid experience. FieldEx is reliable, easy to use, and backed by a support team that's genuinely responsive and willing to customise the platform to fit our needs. Good value for money and a real improvement to how we manage field operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros FieldEx's system is supported by an amazing team with a great sense of customer service. The platform is easy to use, reliable for maintenance management, and the mobile access lets our field staff update jobs on the go. The team also went the extra mile with customisation work tailored to our needs, which made a real difference. #### Cons There's a slight learning curve at first, minor points overall and nothing that outweighs the benefits. #### Reasons for choosing FieldEx FieldEx is a proper field management system. --- ### Simple and Effective Field Service Management - Overall rating: 5/5 - Reviewer: Mohamed A. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. FieldEx is a user-friendly and practical platform for managing maintenance and field service operations. It helps organize work orders, track and manage preventive maintenance efficiently. Overall, a good solution for facilities management companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FieldEx offers a well-organized and user-friendly platform for managing field service and maintenance activities. I particularly like the job order management, preventive maintenance, and overall visibility of service activities. The interface is easy to understand, and it helps keep maintenance tasks, technicians, and service records organized in one place. #### Cons FieldEx is a strong and user-friendly platform, with only a few areas that could be enhanced further. With continued updates and improvements FieldEx could become even more flexible and suitable for a wider range of business requirements. --- ### Thank you FieldEx team! - Overall rating: 5/5 - Reviewer: Essete A. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. FieldEx has been incredible from day one. Everyone I’ve had the chance to work with has been very supportive. [sensitive content hidden] and the entire team have played a huge role in building the system for our new one‑stop repair and maintenance company - Upkeefix in the US. They didn’t just help us build the platform — they stayed close throughout the process, encouraging us, and helping us create the momentum we needed to launch. Thank you, FieldEx team, for showing up like family. We look forward to growing, working, and thriving with you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great people, excellent support, and a product that delivers. FieldEx truly earns a perfect 5 star review, #### Cons Just launched our new company, and while we’re still building out the system, everything has been running smoothly with no issues so far. --- Showing 1 - 10 of 27 Reviews Load More Reviews ## FieldEx Popular Comparisons [FieldPulse vs FieldEx](https://www.softwareadvice.com/compare/109782-fieldpulse/vs/465349-FieldEx/)[Jobber vs FieldEx](https://www.softwareadvice.com/compare/3660-jobber/vs/465349-FieldEx/)[Connecteam vs FieldEx](https://www.softwareadvice.com/compare/109560-connecteam/vs/465349-FieldEx/)[Skimmer vs FieldEx](https://www.softwareadvice.com/compare/89281-skimmer/vs/465349-FieldEx/)[Fieldd vs FieldEx](https://www.softwareadvice.com/compare/101498-fieldd/vs/465349-FieldEx/)[BuildOps vs FieldEx](https://www.softwareadvice.com/compare/426830-buildops/vs/465349-FieldEx/)[Fracttal One vs FieldEx](https://www.softwareadvice.com/compare/413016-fracttal/vs/465349-FieldEx/)[Service Fusion vs FieldEx](https://www.softwareadvice.com/compare/5783-service-fusion/vs/465349-FieldEx/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2744) Recently recommended **668** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (828) Recently recommended **189** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **146** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (339) Recently recommended **136** times Stuck Between Options? Our experts can help you compare FieldEx with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice