FieldEx 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FieldEx

4.5

(20)

Pricing

Starting at $20.00 per month

About FieldEx

FieldEx is a modern Computerized Maintenance Management System (CMMS) purpose-built to streamline field service operations, maintenance workflows, and preventive maintenance programs—on a single, easy-to-use platform. Designed with the realities of field teams in mind, FieldEx brings simplicity, clarity, and control to maintenance-heavy industries looking to reduce downtime, improve task coordination, and empower mobile technicians.

Field Service Management Made Simple
FieldEx enables efficient scheduling and dispatching of field technicians, no matter how complex your operations are. With real-time visibility into job progress and technician availability, managers can easily assign tasks, respond to urgent issues, and optimize resource allocation. Technicians access their schedules, task details, and history via mobile devices—making it easy to stay informed, log updates, and capture photos or notes from the field.

Clear dashboards and built-in reporting help you keep track of job statuses, technician performance, and service timelines without relying on spreadsheets or manual tracking. Whether you're managing customer visits, equipment servicing, or internal inspections, FieldE...

x ensures that every job is done right and on time. Maintenance Management Without the Chaos Managing reactive and routine maintenance work shouldn’t be a juggling act. FieldEx gives maintenance managers a clear view of what’s scheduled, what’s overdue, and what’s been completed—across all assets and locations. Create, assign, and monitor work orders effortlessly, with full asset histories, priority tags, and real-time updates from technicians in the field. From daily tasks to unplanned breakdowns, FieldEx brings order to the chaos of maintenance operations. The platform supports mobile-first workflows, so your team can capture updates on the go—ensuring that nothing gets lost and every maintenance task is documented. No more chasing technicians or digging through paperwork. Preventive Maintenance That Works Preventive maintenance is essential to extending asset life and avoiding costly breakdowns—and FieldEx makes it easy to implement and maintain. Set up custom maintenance schedules based on time intervals, usage metrics, or condition triggers. The system automatically generates work orders, sends reminders, and tracks completion—ensuring that preventive tasks are consistently carried out. Technicians receive notifications on their mobile devices and can log their work with photos, notes, and timestamps. All activity is recorded for full traceability, helping you stay compliant with safety standards and audit requirements. Built-in reports let you track preventive maintenance completion rates, overdue tasks, and overall program health at a glance. Why FieldEx? 1. Mobile-first design: Technicians can work efficiently in the field with real-time access to job details, asset history, and reporting tools. 2. Work order automation: Simplify task creation and assignment with smart workflows that reduce delays and manual effort. 3. Asset management: Track maintenance history, service schedules, and documentation across all your equipment and sites. 4. Built-in reporting: Easily monitor task statuses, service performance, and compliance without relying on third-party tools. 5. Customizable workflows: Adapt the system to match your maintenance processes and field service needs—no coding required. 6. Easy onboarding: Fast setup and intuitive design make it easy for teams to get started and stay engaged. Whether you're a facility manager, operations lead, or service team supervisor, FieldEx gives you the tools you need to manage maintenance and fieldwork with confidence.

FieldEx Screenshots

FieldEx Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Lite

$0.00

per user, per month

Plan includes:

Mobile Access
Smart Task Assignment
Trigger-Based Job/Task Creation
Type-Dependent Picklists
Journey/Mileage Tracking
Task Assignment Requests
Custom Checklists
GPS Check-In/Out tracking
Real-time Task Updates
Task Attachments

Growth

$20.00

per user, per month

Plan includes:

Contract management
Project management
Dedicated support
Everything in Lite

Pro (Best Value)

$35.00

per user, per month

Plan includes:

Everything in Growth
Preventative maintenance scheduling
Inventory and stock control
Custom forms & field labels
Custom workflows & automations
GPS mileage tracking
Configurable Dropdowns & Lists
API integration

Enterprise

Pricing available upon request

Plan includes:

Everything in Pro
SLA management
Feedback surveys
Asset requisition workflows
Custom email & notification templates

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FieldEx Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of FieldEx
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Asset Lifecycle Management
Asset Tracking
Automated Scheduling
Barcode/Ticket Scanning
Compliance Management
Contact Management
Contract/License Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Document Storage
Downtime Tracking
Equipment Maintenance
Equipment Tracking
File Storage
Fixed Asset Management
Forms Management
Inspection Management
Inventory Tracking
Job Management
Location Tracking
Maintenance Scheduling
Monitoring
Payment Collection in the Field
Predictive Maintenance
Preventive Maintenance
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
Resource Allocation
Scheduling
Service Level Agreement (SLA) Management
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Workflow Management
Workforce Management
Work Order Management

FieldEx Integrations

Dynamics 365 Business Central

Salesforce Sales Cloud

Google Calendar

Calendly

FieldEx User Reviews

Overall Rating

4.5

Ratings Breakdown

55%

45%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.7

Functionality

4.2

Have you used FieldEx and would like to share your experience with others?

Nor Amelia Suriati B.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Excellent Customer Support Experience

Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated.

Cons:

The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs.

Verified

Reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed January 2026

A Solid Field Service Tool with Room to Improve on Flexibility

Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases.

Cons:

Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians.

Reasons for choosing FieldEx

During the evaluation process, several alternative field service management and work order solutions were considered, including established enterprise platforms and more flexible cloud-based tools. These options were assessed based on functionality, scalability, ease of use, integration capability, and cost. FieldEx was ultimately selected due to its ability to meet core operational requirements at a reasonable price point and its suitability for structured field service workflows.

Mizhar M.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

FieldEx Review

FieldEx delivers a strong overall experience, especially for small to medium-sized companies aiming to digitize and streamline their field operations. While not entirely without flaws, it offers a solid return on investment with its comprehensive tools

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-Friendly Interface & Operational Efficiency. Appreciate the platform's intuitive design, which simplifies field service management tasks.

Cons:

Technical Issues. Have reported bugs and performance issues.

Claudia T.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

General Manager

It's reliable, and adaptable to our business needs. I would like to give credit to our account manager [sensitive content hidden] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly.

Cons:

Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful.

Reasons for switching to FieldEx

Our previous system was limited in workflow tracking and reporting, so we switched to FieldEx for better visibility and efficiency.

Fariz A.

Verified reviewer

Security and Investigations

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Fariz review

I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system, report, live location and job assign by planner to monitor their technician.

Cons:

I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users.

Reasons for switching to FieldEx

for the better function and features because the previous apps just simple and basic apps.

Aiden T.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Coffex's 2 Year Experience with FieldEx

It has been a very pleasant working experience with [sensitive content hidden] ; a Business Process Consultant, who is much more technical than she lets on. She has a good understanding of the technical side of the work and is also helps us be a medium to explain in technical terms our needs. [sensitive content hidden] the Customer Success Manager has never been further away than a phone text. Always readily available and always excited to show us the latest developments with FieldEx. Customer Support Team has also been pretty spot on, Within an hour or so creating a ticket, there is always someone on the other end of the line ready to assist us. Overall I'd say FieldEx really has helped Coffex Coffee to move forward and sharpening our edge the manufacturing industry. Their system that they employ has an extremely large amount of potential to bridge the gap between digitalization and efficient workflows. With speed the name of the game, FieldEx also does bring that to the table regardless if it was a simple inquiry answered, or a hotfix to a bug found the day itself. Their customizability of the portal that we use has been a great feature as some of our workflows are unique such as integration of ERPs or if we just needed a new feature to be added to our version of the portal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No detail is too small for them to consider and implement along with their attention to detail is commendable. They are extremely quick to answer our calls for technical assistance and quick on the trigger for the fixes.

Cons:

More of a "extra mile" thing whereby the client relationship team could check up more on us to see if there were any personalized improvements/fixes/bugs that needed attention randomly or after a set interval of time.

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Reliable and Efficient Solution for Managing Field OperationS

My overall experience with FieldEx has been excellent. It provided all the features we needed to manage our operations smoothly, especially when it came to technician utilisation. The platform made it easy to schedule and track jobs, ensuring our team was always working efficiently. It played a key role in helping us support critical healthcare systems with minimal downtime

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

"What I liked most about FieldEx is how it supports the healthcare industry by helping us efficiently schedule technicians to fix critical systems like TVs and Nurse Call. These systems are essential for both patient care and communication, and FieldEx makes it easier to ensure they are up and running quickly when issues arise."

Cons:

Nothing much — it works well overall. Like any system, there’s always room for improvement

Ariff Ezuan S.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Experience using FieldEx

Overall I am happy with FieldEx. It has a lot of future potential that is actively being worked on. The team being open to feedback and suggestions make it easy to communicate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like FieldEx for it's consistency and ease of use in arranging jobs and tasks for repairs and servicing. The one thing that stands out a lot is how smooth and fast when any updates and changes are done to the settings.

Cons:

The program has still has a lot of features that is not available right now. For example. A more granular and customized settings for user accounts as well as arranging jobs. However, updates are constantly being done and they are open to feedback, which is very useful to have.

Syed Muhammad Haikal S.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Awesome, the customer support team was very responsive and helpful

Performance was affected when internet connectivity was weak. I enjoyed how FieldEx streamlined communication between field staff and the office

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface was clean and user-friendly. I appreciated the real-time data collection and reporting, which improved our decision-making.”

Cons:

New users may need time to get familiar with the platform. The ability to track progress in the field seamlessly was the best feature for me.”

Aimie A.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

FieldEx Usage

Overall we still manage to use at least the basic needs such as check in and check out task. As well as updating the inventory and assets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to access, easy to use especially on assigning task, record the inventory and assets. Being able to monitor the preventive maintenance of the assets.

Cons:

It is a bit complex to create our own report as this needs an experts to produce the report that we wanted to custom.

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