RecTrac 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

RecTrac

3.7

(23)

Pricing

Starting at $0.01 one time

About RecTrac

RecTrac is a cloud-based solution designed to help small to large recreational organizations manage program registrations, facility reservations, memberships and more

From the beginning in 1985, the mission of Vermont Systems RecTrac has been to offer enhanced experiences for patrons and improved efficiency for you and your staff. They know that every patron seeks what you offer for personal reasons. What that experience can’t be is left to chance and frustrating. You know your patrons. Vermont Systems enables you to know them even better, with the ability to deliver experiences that exceed their expectations and reporting that confirms the results. And with a single interface and single database, you can do it all with remarkable efficiency, from registrations to payment processing to maintenance to reporting, with modules to fit every need.

Some examples include:
Mobile App
Payment Processing
Events and Classes

Activity Registration
Venue Ticketing
Trip Reservation
Personal Trainer
Sports and Leagues
League Scheduling
Court Reservation
Golf Course Management
Facilities and Equipment
Facility Reservation
Pass Management
Equipment & Site Rental
Locker Renta...

RecTrac Screenshots

RecTrac Pricing and Plans

Starting price: $0.01 one time

Free Trial

Free Version

Basic

$0.01

one time

No plan information available

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RecTrac Features

Popular features found in Parks and Recreation
Billing & Invoicing
Calendar Management
Class Scheduling
Electronic Payments
Employee Management
Event Management
Facility Management
Facility Scheduling
Membership Management
Registration Management
Reporting & Statistics
More features of RecTrac
Activity Dashboard
Activity Management
API
Attendance Management
Barcode/Ticket Scanning
Booking Management
Budget Management
Check-in/Check-out
Child Care
Communication Management
Contract/License Management
CRM
Customer Accounts
Customer Database
Customizable Forms
Customizable Reports
Document Management
Email Management
Equipment Tracking
Event Calendar
Event Scheduling
Event Ticketing
Family Memberships
Inventory Management
Inventory Tracking
League/Team Management
Maintenance Management
Marketing Automation
Merchandise Management
Point of Sale (POS)
Recurring/Subscription Billing
Reminders
Rental Management
Self Service Portal
SMS Messaging
Volunteer Management
Wait List Management
Website Integration

RecTrac User Reviews

Overall Rating

3.7

Ratings Breakdown

30%

39%

17%

Secondary Ratings

Ease of Use

3.2

Value for money

3.6

Customer support

3.8

Functionality

4.0

Michael B.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

Using this program for the last five years....

This software is our framework for business and patron management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a very efficient software for memberships, programs, point of sale options. Data management is solid and reports are easily generated with almost unlimited choices.

Cons:

The interface seems dated, however we are using the older build and will be upgrading when feasible. Currently looking at the Web Trac feature to assist in serving our patrons.

Tonnette M.

Verified reviewer

Recreational Facilities and Services

201-500 employees

Used daily for more than 2 years

Reviewed October 2025

Vermont Systems, RecTrac

I've been using the for software for 19 years and have a great relationship with the customer support and sales teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to create custom reports and have those reports run emailed to the person directly. The ability to create profiles for the different users and user groups.

Cons:

There are not enough hours in the day to use all the features of the software. Having used the software for so long, I would love to see more information as it relates to specific modules.

Vendor Response

Hi Tonnette! Thank you for the review. We're excited to hear you find value in the reports and the modules. We're continuously updating the program and the training materials. If you have specific requests, don't hesitate to reach out. Thanks for being a customer!

Replied October 2025

Terra O.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Do not recommend this software

Between the costliness to add the online features and the difficulty with navigating we determined that RecTrac was no longer the best fit for our company moving forward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best feature of RecTrac is that the user has the ability to quickly clone activities to save time when creating recurring programs or activities.

Cons:

The RecTrac program is not user-friendly. It is difficult to navigate and even more difficult to train new staff to use. We also discovered that with ever-changing technology we needed to add the online check-out option. However, it was unreasonably expensive.

Michelle K.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Great Customer Support!

Very positive--the few times we have had glitches with it, support has been very quick to help fix it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a great way to set up programming for a park district. It's great for programming, memberships, punch passes, and POS. It keeps things organized within our budget as well. It's the best program I have worked with--though it does require a steep learning curve.

Cons:

Sometimes their updates will cause glitches--some minor, and some are major. Usually it's not an issue--but when it is, it affects all of our programming and membership.

Vendor Response

Hello Michelle, Thank you for recognizing our support. It's been an area of focus to help us serve you better. Thanks for being a customer!

Replied April 2025

Jeff H.

Verified reviewer

Government Relations

11-50 employees

Used daily for more than 2 years

Reviewed April 2025

Why everyone should have Vermont Systems.

Overall it's a great system. Whenever there is a problem, I can count on Winfield Reichert to help me out !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use. I love the fact that I can use different screens for tee times and green fees.

Cons:

There are so many different options, that it is sometimes difficult to navigate. A good problem to have !

Vendor Response

Hello Jeff, Thank you for leaving a review of RecTrac on Capterra! We're glad you find it easy to use and appreciate the work we've put into the product - and that you can count on our support team! Thanks for being a customer.

Replied April 2025

Jennifer D.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

RecTrac

It really wasn't best for our recreation programs It was a very complex system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Activities were easy to use Households - some of the information was good to use

Cons:

How hard it was to pull a report Didn't like how you could do the same thing three different ways It seemed like it was more geared toward golf

Reasons for switching to RecTrac

RecTrac was not working for us We need something that worked better for recreation programs and registration systems

Diane M.

Verified reviewer

Government Relations

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Great Customer Support with Vermont Systems

Excellent! Great customer support and timely resolution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their response time and solutions to resolve issues.

Cons:

There is nothing that comes to mind in my experience.

Vendor Response

Hello Diane, Thank you for your review and kind words. We're glad you've found our customer support responsive and effective.

Replied April 2025

Charles D.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Rec Trac Review

Overwhelmed at first, but now comfortable with using it. I find it easy to use and also to explain how to use it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The almost unlimited ability to get any report and ask it to conform to what we need. Once I started working with it the easier it became.

Cons:

The Help section is hard to use. It is confusing and often does not pertain to what I want. If it does not help me I send in a ticket.

Verified

Reviewer

Government Administration

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

RecTrac is so close to being awesome!

RecTrac has so much information available and can produce lots of reports, and a ton of capability as a software. It is extremely capable of so much. However, it is not easy-to-use and takes a little more knowledge than an average user to do it. Also, the reporting while dense and super helpful, it does feel buggy and slow most of my use for it.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

There is just a ton of features included within it. RecTrac is able to handle most situations involving program registration, promotions, etc. and has a strong database and framework supporting it. There are features on top of features that make it a huge value; it is very overwhelming, in fact, all that it is capable of doing.

Cons:

Interface. The ease-of-use is very low for RecTrac. The time it takes to put in programs, lack of shortcut keys, it is hard to copy and paste programs, etc. It is not easy to navigate at all and far too many clicks through multiple pages. I wish, for ex. that creating a program was all on one page, like a form, and not multiple pages you clicked through, so you could look at it all at once. Reporting. This process can be truly burdensome. Coworkers sometimes have to hit run reports 2 or 3 times just to get it to provide what she needs. Also, having to run a report as a PDF makes it take forever; why can't it just display it like it does other pages, especially when you are trying to go through multiple things quickly

Kimberli D.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed July 2018

Very useful product, but could be more user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reports we can run are amazing, once we figure out how to do it. The ability to search and browse through the various features is very easy.

Cons:

There are too many ways to accomplish one task. It seems like some of the options need to be streamlined and the duplicated resources should be combined somehow.

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