# Forsta Software Reviews, Demo & Pricing - 2026 > Review of Forsta Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/465574-FocusVision --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Forsta Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Forsta 2026: Benefits, Features & Pricing Wondering if Forsta is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Forsta 4.3 [(14)](https://www.softwareadvice.com/product/465574-FocusVision/#reviews) Pricing Pricing available upon request ### About Forsta Forsta is a Human Experience platform offering tools for gathering, analyzing, and visualizing customer and employee insights. It serves industries and professionals such as customer experience specialists, market researchers, employee experience professionals, and marketing executives who seek to understand human experiences for business decisions. The platform includes data collection features through customizable surveys, online conversations, digital communities, and social listening tools. Its centralized data hub uses advanced analytics, including text and voice sentiment analysis, to identify meaningful patterns. Forsta provides visualization tools for creating reports, interactive dashboards, and infographics that simplify complex data. Forsta focuses on actionability with workflow integrations, management trackers, and mobile notifications to ensure insights reach the appropriate individuals. The platform upholds strong security protocols to protect data and includes accessibility features for all team members. Enterprise branding capabilities allow customization to align with an organization's visual identity, and industry benchmarks offer context for interpreting resul... ts. Wondering if Forsta is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Forsta User Interface ## Popular Forsta Alternatives Main Product Forsta 4.3 [(14)](https://www.softwareadvice.com/product/465574-FocusVision/#reviews) Ratings Breakdown - 4.07Ease of use - 3.82Value for money - 4.14Customer support - 4.07Functionality Pricing Available upon request Get Price Alternative Product [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) 4.6 [(1677)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) Ratings Breakdown - 4.62Ease of use - 3.85Value for money - 4.20Customer support - 4.52Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) 4.7 [(11452)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.37Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [SurveyHero](https://www.softwareadvice.com/product/450556-SurveyHero/) 4.7 [(219)](https://www.softwareadvice.com/product/450556-SurveyHero/reviews/) Ratings Breakdown - 4.79Ease of use - 4.25Value for money - 4.46Customer support - 4.57Functionality Pricing Starting at $35.00 per month Get Price ## Forsta Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Forsta Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Forsta Access Controls/Permissions Activity Dashboard Alerts/Notifications API Customer Segmentation Customizable Branding Email Reminders Mobile Survey Multi-Channel Distribution Multi-Language Multiple Question Types Offline Response Collection Pulse Surveys Question Library Question Piping Randomization Real-Time Data Reporting/Analytics Response Quotas Response Validation Sentiment Analysis Site Intercept Survey Survey Builder Template Management Third-Party Integrations Visual Analytics ## Forsta Integrations Google Translate Integration rated undefined from -1 review Contentsquare Integration rated undefined from -1 review Cint Integration rated undefined from -1 review Blackhawk Network Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 17 integrations ## Forsta User Reviews Overall Rating 4.3 Ratings Breakdown 5 57% 4 21% 3 14% 2 7% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 3.8 Customer support 4.1 Functionality 4.1 Have you used Forsta and would like to share your experience with others? Aastha B. Verified reviewer Market Research 51-200 employees Used daily for more than 2 years Review source Reviewed May 2020 Decipher Review 2020 5 Great experience. Customer service support is also very good. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Its very user friendly and most of the features of this tool are very easy for a programmer. Mostly Drag and Drop features are very easier and user friendly. Its one tool having all the packages i.e. Survey Programming, Data Capture, Cross Tabulation, Reporting, Dashboard. Really a great tool. Cons: When it comes to tabulation then we have very less limit for Sig test characters. We have 26 characters i.e. from A to Z but it should support more characters, otherwise we need to divide single banner having many banner points into different banners. Reasons for switching to Forsta Due to its drag and drop features and easy to use framework. Read More KH Ken H. Verified reviewer Market Research 51-200 employees Used daily for more than 2 years Review source Reviewed March 2020 Easy to learn and very powerful 5 My interactions with FocusVision Decipher has been great. From the initial trying it out period to ongoing support, things have gone very smoothly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The learning survey on this software is very easy. It is very similar to other software platforms used in the Market Research sector and therefore very easy to pick up. Cons: There are some new question types that were promised that still have not come out for general use yet. Reasons for choosing Forsta It came down to personal preference over the GUI question building interface. Reasons for switching to Forsta Easier for new hires to learn. We felt EFS is not competing as hard in the market space anymore. Read More VS Victoria S. Verified reviewer Market Research 51-200 employees Used daily for more than 2 years Review source Reviewed June 2026 Forsta for survey scripting 5 As a market research company, we use Forsta as a tool for scripting our questionnaires there. It's convenient. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: Forsta is convenient and easy to use and script questionnaires. We use it on every day basis for different functionalities. Cons: We had some bugs a couple of times from Forsta's side that impacted all our surveys. They had been resolved in a timely manner. Read More CÁ Constanza Á. Verified reviewer Translation and Localization 201-500 employees Used weekly for more than 2 years Review source Reviewed April 2025 Does the job 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: It is quite simple to use and user friendly from a survey respondent perspective Cons: Not that easy to navigate when you're checking data and surveys uploaded, learning to work around it takes some time as the platform is not super intuitive Read More DF Daniel F. Verified reviewer Market Research 1001-5000 employees Used weekly for less than 6 months Review source Reviewed August 2025 Forsta review from a developer 5 I have really enjoyed learning the Forsta platform so far. It has many options in the survey builder for question types, logic, and custom code. The reporting dashboard also seems very customizable and great. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I recently learned how to use Forsta+ to build surveys and I really like how many options it has. There are many question types, logic, and solutions that can be applied. Cons: I did not find any negative things about Forsta+. So far, it seems like a fantastic tool to build customer surveys, reports, and more. Read More NF Noy F. Verified reviewer Construction 2-10 employees Used monthly for free trial Review source Reviewed August 2025 Amazing data use 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The most I like about forsta is the data collection and the customer support very fast and very nice people Cons: The least I liked about Forsta is the waiting time on the website but beside the waiting time everything were perfect Read More SB Simon B. Verified reviewer Market Research 51-200 employees Used daily for less than 6 months Review source Reviewed July 2023 Big hidden cost in the time it'll take you to accomplish tasks that should be easier 3 Very very frustrating. A platform that's been around so long should not be so far behind the competition in terms of usability or time to complete basic scripting functions. Ratings Breakdown 1 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: Data reliability, it was the reason we moved away from Voxco, where we would inexplicably lose data in online surveys or not have data synced from CAPI devices (or partially synced with only a manual intervention on the tablet as a way of recovering and manually merging the "lost" data). So far we've yet to have the platform lose data Cons: As you'll gather from the item breakdown, the time it takes to achieve your needs in this platform is just annoyingly longer than it needs, significantly. This is a cost to business in resource time and management. Other platforms allow for much more concise programming and easier control of survey flow and routing elements.They claim there's extensive documentation, and it's true, but, it's not very helpful documentation and digging for the nugget of information you need is another area that just takes too much time. However, it's preferable to contacting support who will give you the bare minimum of information in order to have the ticket updated, I presume the support teams KPI's are skewed to minimise time spent as they don't seem incentivised to actually resolve a problem, just update a ticket before it's goes presumably out of SLA and then move on to the next in an ever increasing plate spinning exercise.Or they'll want to sell you on paid services to custom script features that're basic check boxes in other applications.My absolute favourite support ticket though was two I received today, one asking if I'd reviewed the manual - which I had and doesn't actually answer the question, when I replied politely pointing this out, I was asked to contact support = \\ Reasons for switching to Forsta Data loss and poor support Read More JF JEFF F. Verified reviewer Market Research 51-200 employees Used daily for less than 2 years Review source Reviewed November 2023 Will not be renewing 2 I wish we never got into this software and we are just counting our days to get out of it. We will not be renewing. Every problem from them comes with a nickel and dime solution starting with "you're on a shared server but if you want our enterprise software we can give you costs" and ends with "if you'd like our custom solutions team to look into that, we can give you costs." Really, I just want their software to work. We were definitely sold on a product that was said around the industry to be one of the best, but I've found solutions at a 1/10th of the cost and works very very well. If you have a team of actual programmers, and not project managers that program their own surveys, then STAY AWAY from this product. The lack of support alone you will get should stir you away. Thank me later. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: I like the amount of various data outputs and the ease of editing respondents in Forsta. Cons: There is not a lot to be desired in the platform and will hard to describe in one review. Starting with customer service, below average. Technical support, below average. We've found MANY bugs in their software which they refuse to acknowledge. The ones they actually do acknowledge they reply that nobody else has reported the issue so it's not high on their priority list. Very simple issues like telling the correct line of an error code does not work. I'd have to write a full blog on the issues in the software as they are plentiful and the emails received back from their team. Comical at this point. Read More KV Kate V. Verified reviewer Market Research 51-200 employees Used daily for more than 2 years Review source Reviewed March 2021 Data options are limited, but for a relatively simple platform it is robust 4 We use Decipher consistently, frequently every day to program the majority of our online surveys, and connect to our panel of respondents to run the majority of our work. It can be confusing for project managers who are not familiar with crosstabs to run reports and there are a few steps which do not seem intuitive if you aren't familiar, but otherwise we are able to use this to provide the majority of our services. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We use this to program both simple and very complex and lengthy questionnaires. The testing tools are incredibly helpful - you can view QA codes, have spell check on, and there is an option where you can see all questions on one page in your browser. That doesn't allow for testing of logic of course, it is a static page, but for checking visual/text changes/fixes it is incredibly helpful for the end user. The data exports (crosstabs) can be confusing for those that aren't used to actual data analysis/summary/tabulation, because there are many steps to get through if you just want a raw data export. However, for those more experienced, you can customize your data exports and filter within the crosstab creation. You can also re-order and add/remove data columns and save that as a custom data export (although you need high permissions to do it) which means that you can clean up the data file nicely for a client and have it export consistently throughout the field period. Cons: There are permissions I would like to have split out for more granular control of permissions- for example, the permission to edit the export (adding/removing variables) comes with a high permission tier in which you can delete/edit projects. I would like to have those split out so the project managers can edit their data exports without also having the other permissions and the risks associated. You cannot export stacked data from Decipher such that we have to program in Confirmit when we need stacked data. Read More OB Olivia B. Verified reviewer Market Research 11-50 employees Used other for less than 12 months Review source Reviewed September 2019 Focus Vision (InterVu) allows you to moderate a focus group from anywhere 4 The team at Focus Vision (InterVu) were very friendly and helpful regarding all aspects of using the platform, the platform itself is fantastic, with loads of features, and live support on hand the whole time. my only complaint is the price quoted can be misleading and could be done better. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: InterVu allows you to moderate a group / 1-2-1 online interview which is perfect when you have multiple respondents from different geographic locations, or a respondent who cannot come to a central location. InterVu has great features meaning the client can also watch the interview live, but as a muted user, though they can still communicate via IM on the website with the moderator. It also has features such as video sharing, screen-sharing and a virtual flipchart which mean there is almost nothing that you could do in a real face-to-face interview that you couldn't do via InterVu. The InterVu team were also fantastic at preparing the team and the respondents. they organised set-up and introduction sessions to the site, and the instructor (who also stays online throughout the interview to fix any technical issues you may have / or answer any platform questions so that you, as the moderator, don't have to) was so friendly and informative. Cons: The set-up and pricing of the platform is a little confusing. When i first asked for costs for a 90 min video enabled interview i was sent back costs per hour for various features, so i then calculated this, only to be told later that there is a 2 hour minimum charge, so you pay for 2 hours even if you use less. luckily this was not a huge issue for our project, but this was annoying and could mess up your budgeting if you're not careful. It would be helpful if they would approach quotes in a more personal way. I would also recommend increasing the time you need for a online group interview versus an in-person one. Reasons for choosing Forsta My team chose Focus Vision because we needed a platform that was GDPR compliant and would offer us support throughout the process, and training as we had never used a platform like this before. Read More Showing 1 - 10 of 14 Reviews Load More Reviews ## Forsta Popular Comparisons [UmfrageOnline vs Forsta](https://www.softwareadvice.com/compare/449992-Enquetes-Maken/vs/465574-FocusVision/) ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17625) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11452) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5255) Recently recommended **0** times Stuck Between Options? 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