5
4
3
2
1
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.7
Functionality
4.2
"Very happy and the team at smartq was always very helpful. They also listen to customer feedback, it happened that the featured I recommended was quickly introduced."
"It's improved our quality of life at work vastly, I definitely recommend this product to everyone I come across if they're looking for a solution to improve efficiency and quality of work overall."
"We are all enjoying it, and happy since now we can have a nice visual of what is happening at the business on real time."
"The Interface is horrible, hard to look at, stuck 20 years ago. It didn't meet our needs for completing our projects with ease."
"File Upload is a pain - it's done in the 1980's way - you have to upload the file, wait, and then press submit. If you forget to press submit you lose your file."
"Inability to email anyone outside of licensed users or ticket originators."
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