# Symphony Communication Software Reviews, Demo & Pricing - 2026 > Review of Symphony Communication Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/467780-Symphony --- [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / Symphony Communication Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Symphony Communication 2026: Benefits, Features & Pricing Wondering if Symphony Communication is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Symphony Communication 4.4 [(20)](https://www.softwareadvice.com/product/467780-Symphony/#reviews) Pricing Starting at $15.00 per month ### About Symphony Communication Symphony Communication software is designed for the financial services industry. Symphony has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds. Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks. Wondering if Symphony Communication is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. ## Symphony Communication User Interface ## Popular Symphony Communication Alternatives Main Product Symphony Communication 4.4 [(20)](https://www.softwareadvice.com/product/467780-Symphony/#reviews) Ratings Breakdown - 4.45Ease of use - 4.47Value for money - 4.59Customer support - 4.05Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/) 4.9 [(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.91Customer support - 4.82Functionality Pricing Starting at £3.00 per month Get Price Alternative Product [Flock](https://www.softwareadvice.com/product/165028-Flock/) 4.5 [(344)](https://www.softwareadvice.com/product/165028-Flock/reviews/) Ratings Breakdown - 4.55Ease of use - 4.64Value for money - 4.52Customer support - 4.43Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/) 4.9 [(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.93Value for money - 4.79Customer support - 4.64Functionality Pricing Starting at $6.67 per month Get Price ## Symphony Communication Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Basic $15.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Symphony Communication Features - Popular features found in Collaboration Access Controls/Permissions Alerts/Notifications Calendar Management Collaboration Tools Discussions/Forums Document Management @mentions Screen Sharing Secure Data Storage Task Management Video Conferencing - More features of Symphony Communication API Brainstorming Chat/Messaging Communication Management Contact Management File Management File Sharing File Transfer Meeting Management Mobile Access Multi-Channel Communication Multi-User Collaboration Productivity Tools Project Management Real-Time Chat Real-Time Notifications Reporting & Statistics Single Sign On Third-Party Integrations Transcripts/Chat History Unified Communications Workflow Management ## Symphony Communication Integrations SMS Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Zoom Phone Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review Confluence Integration rated undefined from -1 review See all 15 integrations ## Symphony Communication User Reviews Overall Rating 4.4 Ratings Breakdown 5 50% 4 40% 3 10% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.6 Functionality 4.0 Have you used Symphony Communication and would like to share your experience with others? Eric C. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Fintech on Symphony! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Simple, secure and great direct connections to people within the financial services industry and actually know that they read the messages. Cons: Not much to say. It's great that the network of ppl are highly curated and you don't get spammed but does also mean it's harder to get access yourself. Vendor Response Thank you for your review. That's fantastic to hear! We’re delighted that Symphony Messaging is working so well for you. And that Symphony’s Directory of financial services industry participants is improving your work, with direct and secure connections, and messages which you know will get read. We appreciate that feedback! Replied November 2025 Read More JM John M. Verified reviewer Financial Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed November 2025 Lead of Collaboration and Productivity Technologies team 4 A great platform for financial firms, especially those that desire chat density and deep integration to the various markets while also being a leveraged as the company wide instant messaging platform. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Dense chat client that effectively uses screen real estate. Has all the features needed for an instant messaging platform without what some would consider needless bells and whistles of competitors like Slack or MS Teams Cons: The search functionality could be better. Some users might miss the additional 'fun' features found in other platforms like Slack or MS Teams Reasons for choosing Symphony Communication Price, Chat Density, and Compliance features Reasons for switching to Symphony Communication Product was being deprecated and we wanted to move to a cloud platform Vendor Response Thank you for your feedback! Symphony Messaging is tailored to the demands of financial services. We absolutely understand the need to maximize screen real estate; focusing on the essential features that financial institutions need, without unnecessary clutter. It’s also interesting to hear that you chose Symphony as you wanted a cloud platform. Thanks again! Replied November 2025 Read More VR Verified Reviewer Investment Management Used daily for less than 6 months Review source Reviewed July 2018 An unremarkable communications platform for enterprise 3 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Has robust social features, groups/chatrooms, announcement feeds, and integrations with various other applications for alerting/announcements Cons: Seems buggy. For example, sometimes clicking a link will open the webpage within the client, forcing you to restart the software. Also very clunky and memory intensive. File uploads will fail with no explanation. Read More PK Pankaj K. Verified reviewer Banking 5001-10000 employees Used daily for more than 2 years Review source Reviewed November 2025 Nice and quick support 4 The support and product engineers were always supportive and will be available on chat whenever is required to fulfill quick one answers as well. and always supportive Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Team always respond on our query as they got the information, really good Cons: I dont think of anything for now Team always respond on our query as they got the information, really good Vendor Response We appreciate your positive words. Customer support for Symphony Messaging is something we absolutely prioritize. Our customer support team can always be relied upon to help our users solve any issues, quickly and efficiently. Thanks again for your feedback, we love hearing from users who have had a great support experience! Replied November 2025 Read More PK Phani K. Verified reviewer Financial Services 5001-10000 employees Used daily for more than 2 years Review source Reviewed November 2025 Symphony Review 5 using symphony chat last 4 years and experience is too good. group chat and individual chat are good Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Symphony Chat offers a user-friendly interface and reliable support services. Support is too good always helps if there is any issue. Cons: Not seeing any issues with symphony communication. not faced any bad experience so far. web and client both are good. Vendor Response Thanks for your positive review! We’re happy that Symphony Messaging is proving a reliable solution to chat to your colleagues in financial services, for both 1-to-1 messages and group chats. It’s also great to hear that you’ve had positive experiences with our customer support team! Replied November 2025 Read More VR Verified Reviewer Financial Services 5001-10000 employees Used daily for less than 2 years Review source Reviewed June 2019 Progressive Communication Tool For A Modern Company 4 Overall, extremely happy with Symphony. After multiple tools over the course of a few years, it feels like we found the proper tool for the Enterprise’s needs. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We have used multiple communication and collaboration tools throughout my time and Symphony is far and away has the most features and creates the best user experience. The tool is built with a daily heavy user in mind as another way to connect with our peers. The tool offers multiple ways to reach out, standard chat, group, and additional ways. It also works well with all of our retention requirements. Cons: The one area of Symphony that I feel could be improved is the connectivity to other tools - Being able to integrate within the Office365 suite would be helpful in setting up meetings and availability. Also being able to integrate with whatever web conference software to launch that tool through symphony would be extremely valuable. Read More vikram s. Verified reviewer Information Technology and Services 10000+ employees Used daily for more than 2 years Review source Reviewed February 2023 Collaboration and Communication tool for corporate 4 Overall I am good with this software feature. It is good collaboration tool ,every organization should use it. It also has good search feature and private chat room. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Good collaboration tool for corporates . we can easily share group updates and files. we can save all chat history files etc. we have created different-2 group based on domain so all people can work together and share updates and questions Cons: Sometimes It crash other then I found any cons yet . Read More VR Verified Reviewer Financial Services 10000+ employees Used daily for less than 2 years Review source Reviewed February 2021 Great app to collaborate 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The tool is the same as having Slack and Whatsapp together for Finantial Institutions. Great tool to collaborate internally and externally and to avoid multiple chains of emails for the same subject. Great to track all the exchanges and to centralize workflows. Great integration with other applications. Cons: At least for my company, no calls are allowed on the mobile application. It should be reviewed. Read More VR Verified Reviewer Banking 10000+ employees Used daily for more than 2 years Review source Reviewed November 2019 Best way to communicate 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love being able to send quick messages back and forth with external clients. Cons: I do not like the notification when leaving large chat rooms. Read More Vishnupriya I. Verified reviewer Computer Software 1001-5000 employees Used daily for less than 6 months Review source Reviewed January 2021 Great collaboration App 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Really good app for talking and creating groups for working. Helps with lot of features and does not hang Cons: Only downside.. no phone integration and screenshare which need to be improved Read More Showing 1 - 10 of 20 Reviews Load More Reviews ## Other Top Recommended Collaboration Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3518) Recently recommended **50** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3016) Recently recommended **48** times [Autodesk Forma](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/) **4.3** (2206) Recently recommended **21** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **18** times Stuck Between Options? Our experts can help you compare Symphony Communication with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice