---
title: "Therap Software Reviews, Demo & Pricing - 2026"
description: "Review of Therap Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/467875-Therap/"
page_type: "product"
language: "en"
---

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Therap

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Overview

[Reviews](https://www.softwareadvice.com/product/467875-Therap/reviews/)[Alternatives](https://www.softwareadvice.com/product/467875-Therap/alternatives/)

# Therap Review

Custom quote 1 plan

Wondering if Therap is right for your practice?

Our Physical Therapy Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Therap

4.7

[(107)](https://www.softwareadvice.com/product/467875-Therap/reviews/)

Pricing

Pricing available upon request

### About Therap

Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries.  
The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs.  
Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes.  
Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

Do you work for Therap? [Manage this product listing](https://www.g2.com/products/therap-services/claim_requests/new?auto=true)

Wondering if Therap is right for your practice?

Our Physical Therapy Software selection experts can help you in 15 minutes or less.

## Therap User Interface

## Popular Therap Alternatives

Main Product

Therap

4.7

[(107)](https://www.softwareadvice.com/product/467875-Therap/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.51Value for money
-   4.65Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[GEOH](https://www.softwareadvice.com/home-health/geoh-profile/)

4.9

[(170)](https://www.softwareadvice.com/home-health/geoh-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.80Value for money
-   4.88Customer support
-   4.86Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[eRSP](https://www.softwareadvice.com/home-health/ersp-profile/)

4.2

[(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.30Value for money
-   3.99Customer support
-   4.18Functionality

Pricing

Starting at $200.00 per month

Get Price

Alternative Product

[AxisCare Home Care Software](https://www.softwareadvice.com/home-health/axiscare-profile/)

4.7

[(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.49Value for money
-   4.55Customer support
-   4.36Functionality

Pricing

Starting at $325.00 per month

Get Price

Alternative Product

[CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/)

4.8

[(191)](https://www.softwareadvice.com/home-health/caresmartz360-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.74Value for money
-   4.84Customer support
-   4.61Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[ShiftCare](https://www.softwareadvice.com/medical/shiftcare-profile/)

4.6

[(146)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.48Value for money
-   4.69Customer support
-   4.45Functionality

Pricing

Starting at $8.00 per month

Get Price

## Therap Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Therap Features

-   Popular features found in Physical Therapy
    
    Appointment Management
    
    Electronic Payments
    
    EMR/EHR
    
    Exercise Library
    
    HIPAA Compliant
    
    Insurance Management
    
    Multi-Location
    
    Patient Portal
    
    Progress Tracking
    
    Scheduling
    
    Treatment Planning
    
-   More features of Therap
    
    Activity Dashboard
    
    Activity Tracking
    
    Attendance Tracking
    
    Billing & Invoicing
    
    Care Plan Management
    
    Charting
    
    Claims Management
    
    Compliance Tracking
    
    Customizable Reports
    
    Document Management
    
    Document Storage
    
    For Long Term Care
    
    Home Health Care Management
    
    Incident Management
    
    Insurance Eligibility Verification
    
    Lab Integration
    
    Medication Database
    
    Medication History
    
    Medication Management
    
    Mobile Access
    
    Records Management
    
    Reporting & Statistics
    
    Task Scheduling
    
    Visit Verification
    

## Therap User Reviews

## Therap customer ratings

- Overall rating: 4.7/5
- Total reviews: 107

### Rating distribution

- 5 stars: 76 reviews (71%)
- 4 stars: 27 reviews (25%)
- 3 stars: 3 reviews (3%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.5/5
- Customer support: 4.7/5
- Functionality: 4.5/5

---

### Great system for IDD Services

- Overall rating: 5/5
- Reviewer: Beth S.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

If you need a documentation system, I can’t recommend Therap enough. I always have support and my staff are able to use the system with ease.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We have used Therap for 11 years. From a QA perspective, it can’t be beat. I can audit data, attendance, personal finance, health records and more quickly. The system allows me to give read only access to auditors and was a large reason for a very successful Medicaid audit. What you pay for the system is made up for in reassurance of the quality of documentation and more importantly, the care of our individuals.

#### Cons

The system can be costly and I sometimes struggle to find the exact report I need. However, Support is always helpful to assist.

#### Reasons for choosing Therap

More globally used and better support. Having a “community” to work with and other agencies to discuss use.

---

### Great software, looking forward to new features

- Overall rating: 5/5
- Reviewer: Zach M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

I’ve really enjoyed using Therap! I think it’s greatly improved our organizations documentation and communication skills, and we are always looking to integrate it more.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

They’re responsive to feedback, there’s a strong understanding of the human services industry, and the software is intuitive and easily accessible to all levels of technological literacy

#### Cons

A lot of the suggestions are driven by how many users are in each state, so stayed with fewer users tend to get less state specific adds and attention to features.

#### Reasons for switching to Therap

Better customer service, faster response time, listens to customers

---

### Therap- for all your business needs.

- Overall rating: 4/5
- Reviewer: ANNE E.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience has been great. It offers a wide range of modules and training for employees. From bill tracking to documentation they have it all.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to customize what you need for your company is great! It also offers numerous different features.

#### Cons

N/A I have no complaints about this software

---

### Therap is a great tool

- Overall rating: 4/5
- Reviewer: Chris S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Love it. Would like it to not take you out of the search of data when you need to send an scomm. Would recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Docing is easy and able to navigate throughout. Learning more things daily and at the conference especially with AI.

#### Cons

Downtimes during the peak times to do doc. When you send an scomm and it take you out of the search for data.

#### Reasons for switching to Therap

Ease of use and ability to look at different things.

---

### Fun With Therap

- Overall rating: 5/5
- Reviewer: Dina T.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Therap has been great I've learned so many modules. [sensitive content hidden] have been great at training and implementation for our agency.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like that it makes the billing process easy as far as the attendance, claims, and uploading the spreadsheet into Millin.

#### Cons

The process in learning how to input ISP programs, data, and also training staff at work. The long implementation process was not fun.

---

### Review Ai presentation

- Overall rating: 4/5
- Reviewer: Joseph P.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Very informative on Ai. I have been using Therap since 1999. I feel like now this tech is working for us.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I appreciated the presentation on Ai Assistant Dashboard. This is something I use regularly and appreciate the concise presentation.

#### Cons

Projector did not work, needed to switch rooms. I was looking forward to the Ai presentation the most.

---

### Highly Recommended

- Overall rating: 4/5
- Reviewer: Michael L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I most appreciate just how much information Therap is able to capture and how supportive the Therap tech folks are when we reach out to them. Questions and issues are always responded to promptly.

#### Cons

Setting up new modules can be confusing. Sometimes the nomenclature is not intuitive enough for a new user.

---

### Very Informative

- Overall rating: 5/5
- Reviewer: Iesha M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

AI was very informative. I think it’s very beneficial to staff and management to maintain documentation.

#### Cons

The room was cold. Other than that, no complaints. I don’t have any suggestions to give to improve the class.

---

### Great job!

- Overall rating: 5/5
- Reviewer: Lakitha G.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Would like to return, N/A great clear and precise presentation no extra questions needed. Will return for another session in the future.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

All presentations we’re clear

---

### Program Director

- Overall rating: 5/5
- Reviewer: Monique M.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Amazing to say the least. Therap has been a blessing especially coming from doing everything on paper.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ISP data and GERs interest me the most because that’s what my company uses the most. So I’m constantly using it.

#### Cons

There is pretty much not to much that I do not like about therap but if I had to pick something, it’s how it changes so much but obviously that’s a good thing

---

Showing 1 - 10 of 107 Reviews

[See All Reviews](https://www.softwareadvice.com/product/467875-Therap/reviews/)

## Therap Popular Comparisons

[GEOH vs Therap](https://www.softwareadvice.com/compare/185626-geoh/vs/467875-Therap/)[eRSP vs Therap](https://www.softwareadvice.com/compare/276586-ersp/vs/467875-Therap/)[AxisCare Home Care Software vs Therap](https://www.softwareadvice.com/compare/126808-axiscare/vs/467875-Therap/)

[Compare All Alternatives](https://www.softwareadvice.com/product/467875-Therap/alternatives/)

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