--- title: "Splan Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Splan. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Splan is a good fit for you!" source_url: "https://www.softwareadvice.com/product/468490-Visitor-Express/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Visitor Management Software](https://www.softwareadvice.com/visitor-management/) / [Splan](https://www.softwareadvice.com/product/468490-Visitor-Express/) / Splan Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/468490-Visitor-Express/) Reviews [Alternatives](https://www.softwareadvice.com/product/468490-Visitor-Express/alternatives/) # Splan User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 27 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 22 reviews (81%) - 4 stars: 3 reviews (11%) - 3 stars: 2 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Based on recommendations from access control industry contacts and reference calls with customers we selected Splan and I am very pleased with my overall experience. - User friendly and intuitive interface for all use cases (hosts, visitors, operators, system administrators) - During the trial period, our ambassadors complimented its ease of use, with little training. ### Most mentioned cons - We had a lot of complex requirements and onboarding took longer than hoped. - Access control integration still having issues that under investigation. ## Splan customer reviews Showing reviews 1-25 of 27 (page 1). ### Efficient and User-Friendly Visitor Management Solution - Overall rating: 4/5 - Reviewer: Brad A. - Industry: Law Practice - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Splan has been positive. The platform provides an efficient and organized way to manage visitors and access control while improving security and reducing administrative tasks. Although there is a learning curve with some features and room for improvement in customization and reporting, the system is generally reliable, easy to use, and effective for day-to-day business operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about Splan was its user-friendly interface and how easy it made managing visitors and access control. The system is straightforward, efficient, and helps streamline daily operations while maintaining a professional and secure environment. It also reduces administrative work and makes the overall process more organized. #### Cons One area for improvement would be the initial setup and customization process, which could be more intuitive. Some features take time to learn, and occasional system delays can be frustrating. More flexibility in reporting and additional integration options would also improve the overall experience. --- ### Excellent and innovative which solves the problem of users I an ease and comfortable way - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: less than 1 year · daily - Reviewed: October 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps us in many ways like in tracking of my data and sales and u jeep in using daily and I have referred it to few friends also because I feel this product will help them daily with ease will refer more because of its Functionalities and the customer support is available 24/7, they provide support in all the time zones and resolve the issue in a very short span of time ,so I will definitely refer it to many in circle because I am very happy using this software, #### Cons We need few functionalities which I think they are trying to build according to the Users personal needs,hope they deliver us the functionalities soon --- ### Best in Class - Enterprise Visitor Management System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We engaged in a thorough RFI process in parsing down the providers that can meet our stringent requirements. Based on recommendations from access control industry contacts and reference calls with customers we selected Splan and I am very pleased with my overall experience. Splan is extremely customer focused and that has been transparent through all facets of our engagement with sales, professional services, engineering, and support teams. They are hyper-focused on end user experience. There is elegant complexity in the system background but most staff get a very simple intuitive view. If anything is off with end user experience, Splan gives it the attention and priority it deserves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - User friendly and intuitive interface for all use cases (hosts, visitors, operators, system administrators) - Powerful integrations framework including access control, 3rd party cloud to cloud, and custom connectors. Flexibility to adapt integrations into security governance and risk mitigation framework. - Innovative system architecture for navigating, managing, and tracking activity across different office locations across the globe. #### Cons We had a lot of complex requirements and onboarding took longer than hoped. That said we got everything in place and the system is running so smoothly that it was indeed worth the wait. --- ### My Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Long hard fought battle to get system up; thanks to all those helped to get system deployed. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Modern look. When things working, have very little to do, to maintain system. #### Cons Notification template system very fiddly and manually intensive. WYSIWYG notification interface very simplistic & sometimes has parsing issues, so requires cut & paste from Notepad to strip out characters. Access control integration still having issues that under investigation. Some reports had to be requested, which are typically already implemented. Features get updated or changed without notice. --- ### Very good visitor security and guest experience with splan - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered We have evaluated nearly about 8 products and finally selected visitor management after proof of concept and I am very pleased with our purchase and splan visitor management system is far better than others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros visitor registration, checkin process and mobile app for our employees #### Cons We are pretty happy with Splan visitor system and its features --- ### Great Visitor Management System for customized needs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Printing - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great for high security facilities as its highly customizable to meet contractual security requirements and industry best practices. Integrates well with other applications for current employee list, single sign on, and background checks. Support team highly knowledgeable and patient with requests for changes. #### Cons compared to other systems, no serious issues. --- ### Splan unified badging PIAM with industry best visitor management solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Awesome experience using the system and its pretty easy to use on regular basis for our employees, contractors and visitors #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are pleased with Splan unified badging PIAM with industry best visitor management solution integration within our enterprise systems and it's ease of use capabilities. #### Cons There are not many issues with the software and it's pretty easy to implement and use on daily basis. --- ### Pros/Cons of Splan - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked how visitors could easily register themselves #### Cons I disliked how sometimes visitors cannot find the person they are trying to visit in the kiosk and he/she would have to be manually added --- ### World class visitor management solution and excellent support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered I can't stop myself thinking of how best splan product is in compare to other solutions we use. Excellent support team, meets all my security and compliance standards, improved visitor experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am so glad to replace legacy visitor management with Splan and we are very happy using the system for more than a year. Many of our visitors and employees share their happiness and positive feedback about Splan visitor solution. Our employees like very much of Splan visitor SigninEasy mobile app. We have started using deliveries module from splan and we are able to cut down half of our administration time and never lost a package. #### Cons Excellent product but seem be less marketing activities. I have evaluated 10 other visitor systems before I select and other vendors do heck of marketing for low quality product. I think Splan deserve the most appreciation for their efforts in helping our visitor experience. --- ### Intuitive, Supportive, Splan! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From the start, Splan sales and support were extremely helpful, tailoring the software to our specific needs. During the trial period, our ambassadors complimented its ease of use, with little training. As "issues" presented, Splan support were quick to make edits for us. Splan serves us well at IMG Academy. #### Cons I have no complaints to document. Splan delivered as promised. --- ### United Center - Overall rating: 5/5 - Reviewer: Ted G. - Industry: Sports - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and functionality for the non tech users has made this a dream application #### Cons The web gui can look a little dated but that can be updated. --- ### The best visitor system I have seen so far, extremely user friendly and a great support team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered We migrated from legacy visitor management to more modern, secure, high performing and visitor, employee friendly visitor management. It was very quick in activation and starting using the system for our offices across the locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Visitor Mobile App SignInEasy is the best of its use to register and manage visitors more effectively. Driver License Scanning and Business Card scanning to quickly register the visitors more securely. 3rd party integrations to provide seamless and holistic view across the offices. Data segmentation for visitors across the office locations and tenants. No install on client workstations and easy to migrate from other legacy visitor management system. #### Cons I can't think of any con but more online training material can help. --- ### Excellent Visitor Management System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Features and Ease to use of the software #### Cons Frequency Upgrades and Restrictions on few Features --- ### Visitor Express Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: 1-3 years · weekly - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and excellent features. We like the options it has in the visitor management. #### Cons Everything looks very good and awesome features and we have implemented this in our office. --- ### Great Visitor Management Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered We have searched a long for making out lobby management easy for the on coming visitors to the location visit and it kind of an feeling goodness by going with the Visitor Management Product with Splan which has a kind of features which satisfies all out manual process made automated. Our visitors says its Feeling like using a magical phone of UI and the process to register to visit the location with simple easy steps without any receptionist. Thank you splan for bringing up the product out to the market. Best support we got from you for 24 * 7 for all the need. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Great product and customer support. Our visitors loving it! very impressive product and I recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered Great product and customer support. Our visitors loving it! very impressive product and I recommend this product any company wanted to increase visitor experience and stay compliant with security/safety requirements. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Best iPad Visitor Management System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered We replaced our current visitor management system with Splan visitor and we are very happy with our decision and the automation. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thank you Sam! Our customer satisfaction is our key core value of Splan! Replied July 2016 --- ### One of the best visitor management solution. We have replaced top leading visitor with SPLAN - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered One of the best visitor management solution. We have replaced top leading visitor with SPLAN visitor and our users and visitors are extremely happy with the SPLAN Visitor. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### With in a short period of time it will be "TRENDING" in the market. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered A very much User friendly GUI, Effective. Features like Pre-Registration, Event registration, Autopay for parents and more are attractive. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thank you Replied May 2016 --- ### Visitor friendly KIOSK and cost effective solution for our visitor needs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Visitor friendly KIOSK and cost effective solution for our visitor needs. Excellent customer support and product is very stable and simple to use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Excellent Visitor management product in the market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered Easy to use visitor management app, Kiosk and love alerts and notifications feature not to miss anything. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Outstanding services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered Superb,easy to use and very user friendly.Wonderful support and responsive team. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thank you Replied May 2016 --- ### Easy to use, cost effective visitor management solution - Overall rating: 5/5 - Reviewer: Ajay A. - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered I love the visitor KIOSK and its features. very user friendly and cost effective. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Excellent product and easy to use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Excellent product and easy to use. Our visitors loving it and very impressive. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Wonderful product. Easy to use and I recommend it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered "Excellent product for best price" Dedicated service providers#### #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thank you Replied May 2016 ---