--- title: "Tito Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Tito. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tito is a good fit for you!" source_url: "https://www.softwareadvice.com/product/471116-Tito-Event-Ticketing/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / [Tito](https://www.softwareadvice.com/product/471116-Tito-Event-Ticketing/) / Tito Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/471116-Tito-Event-Ticketing/) Reviews # Tito User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 38 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 5.0/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 37 reviews (97%) - 4 stars: 1 reviews (3%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The easy way of connecting it to wordpress, the simple interface it has and the amount of personalization when creating tickets (it lets you set up a lot of settings for the different tickets you want to create). - They nail the basics like orders and tickets, but there’s so much more—activities, discount codes, locations, attendee questions, CSS customization, detailed exports, and customizable HTML emails. - Very efficient to setup an event with multiple ticket types and bundles, tax/VAT, discount codes, and many other complexities with ease. ### Most mentioned cons - The only thing I don't like is that you can't duplicate discount codes. But that's a very minor thing! ## Tito customer reviews Showing reviews 1-25 of 38 (page 1). ### I can't imagine my events without Tito - Overall rating: 5/5 - Reviewer: Francisco R. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tito is amazing for us, we using everyday. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can't imagine my events without Tito, it is the best plataform for manage and event, congress, workshops. I like so much that it is so minimalist and functional. #### Cons Maybe that only works with stripe and paypal but it's ok for us. I cannot schedule messages. #### Reasons for switching to Tito I didn't like the interface of eventbrite #### Vendor response Thank you so much for the review! Replied March 2025 --- ### Super-flexible ticketing system for any sized event. - Overall rating: 5/5 - Reviewer: Dermot D. - Verified reviewer: Yes - Industry: Sports - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I was PR officer for an amateur club. We regularly ran events both small and large. We used Tito for anything from Pub Quizzes, Summer Camps and Annual larger events. Each of these have very different ticketing needs. We regularly received feedback from end-users on the ease of checkout. On those rare occasions I couldn't find how to do something very specific, their customer support was super-responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tito is super flexible, allowing it to be easily customisable to meet even the most demanding ticketing needs. It supports hidden tickets, discount vouchers, waiting lists, the lot. It also has the smoothest check out experience in the market. #### Cons I've nothing that I didn't like. Every time I felt there was something difficult I needed to do, I found it did it. #### Reasons for choosing Tito We felt that the competition were too inflexible; In addition, we qualified for Tito's nonprofit tier; the solution is really cost-effective. This is crucial to an amateur sports organisation #### Vendor response Thanks so much for the review! Replied December 2024 --- ### Event tickets that convert - Overall rating: 5/5 - Reviewer: Brian T. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to create tickets for new events and no matter how complex the ticket requirements are they seem to have a solution ready to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The workflow for ticket purchasers is the easiest I have come across. Pay first and then answer the detailed questions. #### Cons Nothing yet. Whenever I think I have found something it can't do the support team enable a beta level feature that does exactly what I want. #### Vendor response Thank you so much for the review Brian. So nice to see it, especially since we hadn't been tending our Capterra page. Replied December 2024 --- ### Tito is perfect for your conference! - Overall rating: 5/5 - Reviewer: Sam V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty good with good support when needed! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tito has been an essential part of our 7 editions of NG-BE. While using tito we did not ever needed to worry about ticket handling and sales, it all just worked and provides all the functionality needed for a typical conference. #### Cons The only thing I don't like is that you can't duplicate discount codes. But that's a very minor thing! #### Reasons for choosing Tito Price + UX is much better. Eventbrite feels like a dinosaur #### Vendor response Thanks for the feedback Sam. Duplicating discount codes is something that shouldn't be too hard to add! Replied December 2024 --- ### Powerful ticketing software, yet refreshingly simple. - Overall rating: 5/5 - Reviewer: Charis R. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We’ve been using Tito for all our in-person conferences and workshops, and it’s been seamless for both paid tickets and free side events. A couple of years ago, we started running online workshops too—and we’re using Tito for those as well. The attendee exports are super handy, and the messaging feature makes it easy to keep everyone in the loop. We use Tito for our free online events too, and it integrates seamlessly with their hosting platform, Vito. Attendees are automatically imported, making the whole process super smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Tito for years, and I’m still a big fan! They nail the basics like orders and tickets, but there’s so much more—activities, discount codes, locations, attendee questions, CSS customization, detailed exports, and customizable HTML emails. You can set up your events exactly how you want. It’s simple yet powerful. Plus, their team is awesome: super responsive, knowledgeable, and always a pleasure to work with. #### Cons Nothing! We are just super happy with how well it works. #### Reasons for switching to Tito It's been ages ago, because the Shopify system was not made for ticketing. #### Vendor response Thank you so much. It's been a pleasure to serve you for so long! Replied December 2024 --- ### Clear product, top-notch service! - Overall rating: 5/5 - Reviewer: Arne K. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using TiTo for 2 years now for our conferences and workshops and I'm very happy with the product and with TiTo's excellent service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find the product clear and straight-forward. In particular I want to highlight the exemplary quality of Tito's service who are not only super responsive, but were able to address our needs impressively quick. #### Cons I appreciate Tito's extension of email comms capabilities, and I respect their preference for very simple/functional emails. So far this still has the consequence that we still use another CRM for our attendee communication because we need richer emails. #### Reasons for choosing Tito Tito fit better with my needs and I overall felt better. #### Reasons for switching to Tito Service, Configurability, Pricing, Payout-policy. #### Vendor response Thanks Arne! Great feedback. Definitely up for the challenge of improving how messaging works. Replied December 2024 --- ### A great swiss knife for any event organiser - Overall rating: 5/5 - Reviewer: Marc T. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience using Tito is just fantastic. As a long.time user I have seen this tool evolve and grow with many new features over the years. But the best is the friendliness and speed of their support! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An overall freat to use and complete ticket system with many useful addons like messenger to write attendees a message. Good and easy overview of sales with reports. In general a good tool for any event organiser – not just for ticket sales. #### Cons Nothing really. I am absolute happy with how it integreates in the website, the overall usage. If anything, maybe some more focus on accessibilty. #### Reasons for switching to Tito Price, feature set, quality of support and cuntionality. #### Vendor response Thank you so much for putting so much trust in us over the years! Replied December 2024 --- ### Tito is Tops for Event Organizers - Overall rating: 5/5 - Reviewer: PJ H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used Tito for over a dozen events and recommend it to anyone I work with who is organizing anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tito is easy to use and simple to setup. When running an event, I can get Tito going quickly and easily and move information from previous, similar events so i can keeop things grouped together nicely. #### Cons Honestly? I don't know that I've ever had an issue. It integrates with most conference and event softweare and is seamless and easy. #### Reasons for switching to Tito Eventbrite is difficult to use and expensive. It works as it's own separate system and doesn't integrate well. #### Vendor response Thank you so much for the review. Much appreciated! Replied December 2024 --- ### Our experience - Overall rating: 5/5 - Reviewer: Niah P. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been good we have used Tito for our last 12-14 events and had no complaints. We have learnt whilst using the system to give the best experience to our clients #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy way to manage ticket sale & helpful guideline and support when needed. Also a easy pay out system with stripe #### Cons Haven’t seen a problem so far. We needed to add apple to our checkout system but we sorted it with the help of the support team #### Vendor response Great to hear you've had a positive experience. Replied December 2025 --- ### Tito - the best ticketing platform I've used - Overall rating: 5/5 - Reviewer: Emmeline C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I used Tito for around 8 years and got to know it very well, often pushing it to bend to the will of our rather complex needs (multi day, multi stage, networking, workshops and main conference, free and paid-for tickets). The more I used it, the better I liked it, and that's saying something! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tito is easy to use, yet is an incredibly powerful tool. Having used a few ticketing platforms over the years, Tito is the one I'd recommend for any business event use. If help is needed, the documentation is excellent, and the team are incredibly responsive if you need to reach out to them. We also found the API straightforward to use with an external name badge and lead scanning company. #### Cons Very little to dislike! Automated price rises at specific times/dates would be awesome (especially as we had A LOT of tickets). #### Vendor response Thank you so much for the review and kind words! Replied January 2025 --- ### 100% recommend! - Overall rating: 5/5 - Reviewer: Jarijn N. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, great team, great experience. Wish all products worked this well :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ti.to (& it's sister product Vi.to for online events) is an amazing ticketing tool that we have been using at Smashing Magazine for the last few years. It's not only the tool which works great, is fast, reliable and works pretty flexible, but the small team behind the tool is amazing & responsive. #### Cons Not really much to dislike. Maybe it could be even faster at times? I know we are very heavy users, so cannot really blame it, but still. #### Vendor response Thanks Jarijn! We too believe in speed-as-a-feature, and will hopefully only see improvements in that area. Replied December 2024 --- ### Tito - highly recommend - Overall rating: 5/5 - Reviewer: Emer N. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I can't rate Tito highly enough. Their customer service has been consistently excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tito offers incredible and dependable customer service. The whole platform is really user friendly and we are able to customize everything to host events entirely in Irish - something that we couldn't do on other platforms. #### Cons We had a small issue with importing names due to special characters but the team at Tito solved it for us and supported us in further uploads to ensure we had no more difficulties. #### Vendor response Go raibh míle maith agaibh! Replied December 2024 --- ### Very easy to set up events and take payments - Overall rating: 5/5 - Reviewer: Simon C. - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered I used the Tito software in 2015 to organise a school reunion for 150 people. Was a great way to take payment (using Stripe), track, and message all of the attendees. It made the whole organisation of the event a whole lot easier. The site is very straightforward and support was pretty quick whenever I came back with any queries on setup or edits. I've used it again for smaller events since then. Definitely worth trying out. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### A great platform for work that hosts events - Overall rating: 5/5 - Reviewer: Erika S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I think Tito is great if you are using it for work that hosts events. The platform integrates well with websites (widgets), and it's relatively straightforward to manage once the setup is complete. However, even after using Tito for several years, I still find setting up a new event can be mostly very easy, but occasionally there might be an issue that I need to ask Tito's helpdesk for support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tito is very accessible and has quite a lot of features that make preparing an event platform and integrating it with your own website very easy. #### Cons There are instances when the descriptions of features aren't quite as clear regarding what happens if you (don't) select it. #### Reasons for choosing Tito We had a customized website: We opted to use Tito because while our website was customised for our event, it was complicated and slow. Switching to tito costs more, but the benefits of having an easy set-up and smooth-running events were worth it. --- ### Simple and clear tool for selling tickets and communicating with attendees - Overall rating: 5/5 - Reviewer: Barbara T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I used Tito for three events, and so far, it's a pleasant experience. I'm delighted with the support. It's great that we can connect our Stripe account. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's intuitive and simple, no additional confusing functions or a million reports. It's also a great value for money - it has most of the features that big platforms have, but it's a lot cheaper. The support is also amazing - they reply quickly, and I'm always satisfied (no bots). I also think it has the most clear ticketing widget, which doesn't take too much space on the website, even with multiple ticketing options, and you don't have to scroll to find the right option. Tito listens to clients and offers features that are really needed - for example, the option for clients to buy tickets, but assigning them to the attendees closer to the event is greatly appreciated by them and us. #### Cons I didn't notice anything major that would annoy me, but it would be good to have an option to decide who pays the VAT on the ticket and who is exempt, mostly for virtual attendance. #### Reasons for choosing Tito Price - Eventbrite is more expensive, but it also removes features we need and is very hard to navigate and find the right data I need, using as little clicks as possible to find out for example, who registered as a volunteer already. I need to download the whole report; it's not easily visible on the platform. And it has bugs. --- ### The perfect event ticketing platform - Overall rating: 5/5 - Reviewer: Nadine A. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tito is the perfect event ticketing platform. It offers great value, is easy to use and has all the feaatures we need. The customer service is fast, friendly and reliable. We are in good hands with Tito. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use: intuitive and easy to use. Flexible integration into our website. Love the option of steering what ticket types to display through the widget. Great customer support. Very friendly, super helpful and supportive. If it's not already live, there seems to be a beta feature for everything I need! #### Cons The things I didn't like, I was able to have changed by contacting cusomter support (TWINT initially not displayed; "I don't have this information now" option showing for a required question). The only thing I still wish for (but not really a realistic feature for a ticketing platform!) would be the option for users to generate a "Meet me at" image for social media posts. #### Reasons for choosing Tito Above: Other Event Management platform Richness of features, usability, price, web integration #### Reasons for switching to Tito Usability and customer support were lacking --- ### Fantastic system, very flexible and great support team - Overall rating: 5/5 - Reviewer: Rebecca H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, really impressed. Good set up experience, looking forward to seeing how guests find the ticket process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Can not express how impressed I am with the team. We needed a super complicated event set up with different types of tickets, accommodation, discounts, activities, formatting and all had to be customisable. The system was easy to navigate and set up but what really stood out was the support - super quick in replying to messages. They found solutions to every single one of my asks, were extremely lovely and accommodating and I'm just amazed they could manage our very complex build in the way we needed. #### Cons As with anything, navigating from a different platform and starting from scratch can be time consuming. It was more a ChatGPT issue which told me the system had certain functions I needed but that had since been changed or moved - but again, the help team were able to either add me to betas or guide me on where to find the tools I needed. It wasn't a quick build but I think this is more a reflection of our event than the system. The one thing I don't love - I would like the guest registration/ticket allocation to come before they pay for the tickets. Some of our guests have missed the step to add their details and I'd rather they go through that before checking out. #### Reasons for switching to Tito Did not have the functionality or customisation we needed Did not automatically produce customer receipts/invoices #### Vendor response Thank you so much for the review. What a delight to be able to help. Replied December 2025 --- ### Great online ticketing system for fundraising events - Overall rating: 5/5 - Reviewer: Kim P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's easy to set up events with options that suit our fundraising event requirements. Our clients find it easy to purchase tickets online and register for events. The report templates are handy and meet our audit compliance. Customer support is knowledgeable and responded to queries promptly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My charity has been using Tito for managing our online ticketings for our annual charity events since 2018. It's cost effective and handled payment transactions securedly. #### Cons It takes a bit of time at the beginning to learn how to set it up. Once that is done, it's easy to copy from past events and safe time. It has extensive support documents. #### Reasons for choosing Tito Tito has features that suit my need better, and the cost is lower. #### Reasons for switching to Tito Tito's options and interface are better. --- ### Great product, invaluble for our organisation. - Overall rating: 5/5 - Reviewer: Simon B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. We've been using it for a few years now at our repair cafe and its providing valuable insights into our customers plus giving those customers a great initial contact and attendance reminders #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its relatively easy to set up and use and provides a wealth of features. Support is very helpful and quick to respond. #### Cons Almost nothing but the 2 stage ticket registration is always leading to voided tickets. The inability to change some of the naming conventions during the registration process. #### Reasons for choosing Tito Initially the free trial highlighted the benefits and potential for us to use the free tier long term for a repair cafe. --- ### Easy connection, good interface and good customer service. - Overall rating: 5/5 - Reviewer: Mario M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super cool tool! Honestly, I didn't know anything this good, and I've tried Eventbrite, Ticketer and more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy way of connecting it to wordpress, the simple interface it has and the amount of personalization when creating tickets (it lets you set up a lot of settings for the different tickets you want to create). Also the customer service! It responded super fast, letting me use the beta features without any problem. #### Cons Probably the adaptation to other languages of the dashboard. It would be great to have it in Spanish! I have used the internationalization beta feature and almost all the transaltions were correct. That the tickets PDF is not as customizable as I'd like. #### Reasons for choosing Tito Because it let me introduce it in my website easily #### Reasons for switching to Tito Because this product is much better! (And it let me include it in my wordpress website) #### Vendor response Thanks so much for the feedback! Replied December 2025 --- ### Tito is an amazing platform that you should be using TODAY. - Overall rating: 5/5 - Reviewer: Chris W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Incredible platform that continually grows #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, great customer service, and APIs for use. The team at Tito are always responsive and engaged about all aspects of the ticketing process. They were able to handle scale that is otherwise unseen for conferences without a single hesitation. #### Cons Nothing comes to mind. Tito platform and their team have ben exceptional. #### Reasons for switching to Tito The Tito team approached us and presented the platform, which even at its start was a far better fit for the conferences we were building and presenting. #### Vendor response Thanks so much for the review! Replied January 2025 --- ### A brilliant tool delivered by folks who really care about quality - Overall rating: 5/5 - Reviewer: Louise A. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We run multiple events a year and Tito is always open on my desktop. It's an essential tool! The support documentation is excellent but if I ever have additional questions the team are super responsive and helpful - and always a pleasure to interact with. They have an excellent culture of listening and responding to customer needs so there are always small improvements and new features to try. Unlike dealing with a faceless tech company I feel as though I can have an input on how the platform is shaped. After using Tito for 12+ years I would continue to recommend it to anyone running events large or small. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can duplicate past events so it's really quick to set up new ones. There are loads of features I can choose to use if I need to do something complex like adding workshop choices or product add-ons but it never feels too tricky. I like the amount of data I can export. And the message feature is really useful, especially as it seems to defy company firewalls that often snag our mailer sends. #### Cons I wish I could apply discount codes to entire baskets rather than just individual ticket types. And I'd like a few more options with event homepage design that don't require use of code. #### Reasons for switching to Tito Eventbrite is expensive and the customer service is dreadful. #### Vendor response What a lovely review. Thank you so much Louise! Replied December 2024 --- ### How I Use Ti.to - Overall rating: 5/5 - Reviewer: Barry A. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using tito for many years to manage the booking for our small tech meetups and, additionally, for our hot-desk and meeting room clients to book our services. The team behind Ti.to are super responsive to requests, even going beyond the call of duty considering we use the platform for something it is not necessarilty intended to do. No PFOs here - it's clear that everyone is deeply knowledgeable abou the product - they are the best in customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to replicate event pages, and pretty much does everything that is needed for organisers to give their own customers a great experience. #### Cons Good to say that there's not much 'not' to like. #### Vendor response Thanks so much for the review! Replied December 2024 --- ### Tito is an amazingly efficient and flexible way to manage tickets for your events - Overall rating: 5/5 - Reviewer: Dylan S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tito has made our approach to organizing events and managing tickets incredibly easy and efficient. We plan several events around the world each year, and being able to simply organize each event, handle local tax/VAT, currencies, etc. has been incredibly efficient for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very efficient to setup an event with multiple ticket types and bundles, tax/VAT, discount codes, and many other complexities with ease. Easy to make changes later. Simple web component widget to embed within your event website. Convenient connections to payment options such as Stripe and PayPal. #### Cons While it's possible to use Tito for frequently recurring events, e.g. a weekly event, it's not the most efficient use of the product. You can use activities and bundles, but the event typically has a single date and location listed and other challenges. I don't consider this a big con, as it's super easy to have separate events for each, it's just not possible to automatically create a ticket that spans separate events. #### Reasons for switching to Tito Eventbrite's features were very limited and not meeting the needs of our events. #### Vendor response Thanks so much for the review! It means a lot. Replied December 2024 --- ### Tito is the best option for organizing an event - Overall rating: 5/5 - Reviewer: Dan E. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This app is great! I haven't found another service that offers anything close to what Tito gives you for event options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to customize the data that you collect from attendees including asking questions. #### Cons Navigating the website is a little clumsy #### Reasons for choosing Tito Better customization and formatting and ease of use #### Vendor response Thanks so much for the review. We'll definitely take on board the feedback about the UX issues. Replied January 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/product/471116-Tito-Event-Ticketing/reviews/?page=2) ---