---
title: "SmartMetrics Software Reviews, Demo & Pricing - 2026"
description: "Review of SmartMetrics Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/471977-SmartMetrics/reviews/"
page_type: "reviews"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Professional Services Automation Software](https://www.softwareadvice.com/category/4135-professional-services-automation/)

/

SmartMetrics

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

# SmartMetrics Review

From $36-$100/month Free version 3 plans

Wondering if SmartMetrics is right for your organization?

Our Professional Services Automation Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

SmartMetrics

4.8

[(5)](https://www.softwareadvice.com/product/471977-SmartMetrics/#reviews)

Pricing

Starting at $36.00 per user per month

### About SmartMetrics

SmartMetrics is an online platform designed for Instagram analytics, providing detailed insights into followers, posts, stories, and hashtag performance. It offers tools to analyze follower demographics, geographic data, engagement rates, and competitor activity.

The platform provides hourly updates for profiles, posts, and stories, along with daily hashtag analytics across various metrics. SmartMetrics includes features to identify optimal posting times based on audience activity and allows data export in PDF or CSV formats. Reports can be personalized with branding and scheduled for automatic delivery.

SmartMetrics is accessible online without requiring app installation, functioning on any device with internet access. It connects to Instagram accounts through the Instagram Graph API, ensuring secure access without password sharing. The platform supports multiple Instagram accounts, with options available for monitoring different numbers of profiles.

Do you work for SmartMetrics? [Manage this product listing](https://www.g2.com/products/smartmetrics/claim_requests/new?auto=true)

Wondering if SmartMetrics is right for your organization?

Our Professional Services Automation Software selection experts can help you in 15 minutes or less.

## SmartMetrics User Interface

## Popular SmartMetrics Alternatives

Main Product

SmartMetrics

4.8

[(5)](https://www.softwareadvice.com/product/471977-SmartMetrics/#reviews)

Ratings Breakdown

-   4.60Ease of use
-   4.60Value for money
-   4.80Customer support
-   4.60Functionality

Pricing

Starting at $36.00 per month

Get Price

Alternative Product

[monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6122)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.45Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)

4.4

[(3042)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.21Value for money
-   4.33Customer support
-   4.31Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Asana](https://www.softwareadvice.com/project-management/asana-profile/)

4.5

[(13741)](https://www.softwareadvice.com/project-management/asana-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.40Value for money
-   4.33Customer support
-   4.38Functionality

Pricing

Starting at $10.99 per month

Get Price

Alternative Product

[Semrush](https://www.softwareadvice.com/marketing/semrush-profile/)

4.6

[(2329)](https://www.softwareadvice.com/marketing/semrush-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.23Value for money
-   4.37Customer support
-   4.59Functionality

Pricing

Starting at $139.95 per month

Get Price

Alternative Product

[Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/)

4.5

[(1158)](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.30Value for money
-   4.56Customer support
-   4.43Functionality

Pricing

Available upon request

Get Price

## SmartMetrics Pricing and Plans

Starting price: $36.00 per month

Free Trial

Free Version

Free Plan

$0.00

per user, per month

Plan includes:

-   1 Team Seat
-   Your Agency Branding (limited)
-   Lead Finder

Pro Plan

$36.00

per user, per month

Plan includes:

-   3 Team Seats
-   Your Agency Branding (limited)
-   Lead Finder

Max Plan

$100.00

per user, per month

Plan includes:

-   Unlimited Team Seats
-   Your Agency Branding (limited)
-   Lead Finder

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## SmartMetrics Features

-   Popular features found in Professional Services Automation
    
    Client Portal
    
    Collaboration Tools
    
    CRM
    
    Document Management
    
    Project Tracking
    
    Quotes/Estimates
    
    Resource Management
    
    Task Management
    
    Timesheet Management
    
-   More features of SmartMetrics
    
    A/B Testing
    
    API
    
    Campaign Management
    
    Click Tracking
    
    Client Management
    
    Competitor Analysis
    
    Content Management
    
    Conversion Tracking
    
    Customizable Reports
    
    Decision Making
    
    Engagement Tracking
    
    Hashtag Analytics
    
    Monitoring
    
    Multi-Account Management
    
    Multi-Channel Management
    
    Multi-Channel Marketing
    
    Performance Metrics
    
    Project Management
    
    Reporting/Analytics
    
    Workflow Management
    

## SmartMetrics Integrations

Stripe

Integration rated undefined from -1 review

Google Ads

Integration rated undefined from -1 review

Loom

Integration rated undefined from -1 review

## SmartMetrics User Reviews

## SmartMetrics customer ratings

- Overall rating: 4.8/5
- Total reviews: 5

### Rating distribution

- 5 stars: 4 reviews (80%)
- 4 stars: 1 reviews (20%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.6/5
- Customer support: 4.8/5
- Functionality: 4.6/5

---

Have you used SmartMetrics and would like to share your experience with others?

### Smartmetrics review

- Overall rating: 5/5
- Reviewer: Jacklyn J.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Smartmetrics was GREAT for what we used it for here in office! Our main use was for growth of followers over all, and specifically the hourly time stamps of when we were gaining/losing

#### Cons

This product was great! No complaints, only reason we are stopping is I was paying for the use myself, not our team, and I am leaving the team to pursue another career!

---

### Great customer service!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall i think its good for what they charge and I like that the response time on support is fast. They are eilling to take advice and make changes as needed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the fact that it is strictly analytics for instagram. They have more then most of the other companys for a reasonable price. Most of the analytics they offer are very different from what you may see on other platforms and they have a scheduled export feature which is pretty cool. The ability to customize your desired date range makes this alot easier when trying to report. Also the fact that it tells you lost followers in addition to the ones gained as well as the average. Customer service is great!

#### Cons

Back to the scheduling feature. I really wish they would allow me to schedule a custom export. In my case I need a report exported every 4 weeks that shows me analytics from the past 4 weeks. My clients pay on a per 4 week basis. It is very time consuming to have to schedule out every time i need to go on and export things for my clients versus having it sent to my inbox the day I need it. In addition, the time zone seems to be a little off because it shows i post 3 photos and 1 video when in reality i posted 2 photos and 2 videos. Which makes that function usless amd confusing to my clients.

---

### Cheap and a lot of statistics but lacks true insights

- Overall rating: 4/5
- Reviewer: Téo D.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used weekly for free trial
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It gives you a lot of information about how your Instagram account is doing and is numbers rich

#### Cons

Developers should focus on ways to put all this data in perspective and bring personalized insights to users

---

### Great tool for your instagram success

- Overall rating: 5/5
- Reviewer: Peter G.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

SmartMetrics helps to track your performance on IG. Without a metrics tools it is not see easy to see if you are on the right track, this tool really helps to perform better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Extensive charts that fulfull almost any need Very quick and helpful support

#### Cons

I found some (minor) bugs in charts, but they were fixed very quickly, well done!

---

### The perfect analytics for Instagram!

- Overall rating: 5/5
- Reviewer: Latifa A.
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's an amazing tool and I found it after researching so many options for Instagram analytics and they were the perfect tool with very good packages.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The tool is very easy to use and you can easily track and growth for all your clients in one clear dashboard. The tool also gives alot of insights into your Instagram followers which is very helpful and useful.

#### Cons

Detailed reports requires facebook admin privileges but I think this is because of Facebook.

---

Showing 1 - 5 of 5 Reviews

## Other Top Recommended Professional Services Automation Software

[TimeSolv](https://www.softwareadvice.com/product/424007-TimeSolv/)

**4.6** (118)

Recently recommended **23** times

[BQE CORE Suite](https://www.softwareadvice.com/accounting/bqe-core-accounting-profile/)

**4.5** (796)

Recently recommended **13** times

[Intuit Enterprise Suite](https://www.softwareadvice.com/product/528972-Intuit-Enterprise-Suite/)

**0.0** (0)

Recently recommended **13** times

[Beyond Software](https://www.softwareadvice.com/psa/beyond-profile/)

**4.7** (7)

Recently recommended **10** times

Stuck Between Options?

Our experts can help you compare SmartMetrics with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice