# NextMe Software Reviews, Demo & Pricing - 2026 > Review of NextMe Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/474317-NextMe --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / NextMe Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # NextMe 2026: Benefits, Features & Pricing Wondering if NextMe is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview NextMe 4.8 [(20)](https://www.softwareadvice.com/product/474317-NextMe/#reviews) Pricing Starting at $49.99 per month ### About NextMe NextMe is a cloud-based solution that helps service-based businesses manage their waitlists and queues. The platform offers tools to streamline operations, enhance the customer experience and provide insights for businesses. NextMe features include waitlist management, a customizable virtual waiting room and self-check-in capabilities. Businesses can showcase their brand and engage with guests as they wait. Additionally, the platform provides analytics and reporting tools to help businesses understand peak hours, staff accordingly and build customer profiles. Wondering if NextMe is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## NextMe User Interface ## Popular NextMe Alternatives Main Product NextMe 4.8 [(20)](https://www.softwareadvice.com/product/474317-NextMe/#reviews) Ratings Breakdown - 4.90Ease of use - 4.89Value for money - 4.95Customer support - 4.75Functionality Pricing Starting at $49.99 per month Get Price Alternative Product [WaitWell](https://www.softwareadvice.com/waitlist/waitwell-profile/) 4.8 [(86)](https://www.softwareadvice.com/waitlist/waitwell-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.80Value for money - 4.80Customer support - 4.77Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Genius](https://www.softwareadvice.com/product/435569-Genius/) 4.5 [(190)](https://www.softwareadvice.com/product/435569-Genius/reviews/) Ratings Breakdown - 4.62Ease of use - 4.30Value for money - 4.45Customer support - 4.44Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Qminder](https://www.softwareadvice.com/medical/qminder-profile/) 4.8 [(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.72Value for money - 4.69Customer support - 4.75Functionality Pricing Starting at $429.00 per month Get Price Alternative Product [Square Appointments](https://www.softwareadvice.com/salon/square-appointments-profile/) 4.5 [(257)](https://www.softwareadvice.com/salon/square-appointments-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.32Value for money - 4.26Customer support - 4.22Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/) 4.9 [(100)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.78Value for money - 4.91Customer support - 4.73Functionality Pricing Available upon request Get Price ## NextMe Pricing and Plans Starting price: $49.99 per month Free Trial Free Version Free Pricing available upon request Plan includes: - Waitlist Management - Predictive Wait Times - Real-Time Updates - Cross-Device Syncing - Guest Loyalty Tracking - Data Anonymization - Custom Fields and Queues - Public Waitlist Display Starter $49.99 flat rate, per month Plan includes: - Waitlist Management - Predictive Wait Times - Real-Time Updates - Cross-Device Syncing - Guest Loyalty Tracking - Data Anonymization - Custom Fields and Queues - Public Waitlist Display - Customizable SMS Text Notifications - Self Check-in Read More Business $79.99 flat rate, per month Plan includes: - Waitlist Management - Predictive Wait Times - Real-Time Updates - Cross-Device Syncing - Guest Loyalty Tracking - Data Anonymization - Custom Fields and Queues - Public Waitlist Display - Customizable SMS Text Notifications - Self Check-in Read More Custom Pricing available upon request Plan includes: - Waitlist Management - Predictive Wait Times - Real-Time Updates - Cross-Device Syncing - Guest Loyalty Tracking - Data Anonymization - Custom Fields and Queues - Public Waitlist Display - Customizable SMS Text Notifications - Self Check-in Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NextMe Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of NextMe Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Automated Scheduling Churn Management Client Management Client Portal Communication Management Confirmations/Reminders Content Creation Content Management Customer Activity Tracking Customer Database Customer Experience Management Customer History Customizable Branding Customizable Forms Customizable Reports Data Import/Export Drag & Drop Email Alerts Email Reminders Feedback Management For Restaurants For Salons and Spas Gamification Historical Reporting Mobile Access Mobile Alerts Multi-Location Online Booking Patient Intake Patient Portal Patient Records Management Prioritization Public Waitlist Queue Management Real-Time Analytics Real-Time Data Real-Time Reporting Registration Management Reminders Reporting & Statistics Reservations Management Self Check-In/Check-Out Self Service Portal SMS Messaging Social Media Integration Status Tracking Surveys & Feedback Task Scheduling Third-Party Integration Third-Party Integrations Waiting Time Tracking Wait List Management Waitlist Status Tracking Website Integration Widgets Workflow Management ## NextMe User Reviews Overall Rating 4.8 Ratings Breakdown 5 85% 4 15% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 5.0 Functionality 4.8 Have you used NextMe and would like to share your experience with others? Joseph S. Verified reviewer Government Administration 51-200 employees Used daily for less than 2 years Reviewed February 2023 Recommended! 4 Support and staff are excellent to work with from \[sensitive content hidden\] on down! \[sensitive content hidden\] & Thanks for a great service. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: NextME first helped our municipality help get city services running again during the pandemic; keeping our staff and customers safe as possible during spacing precautions. Now after the pandemic, our customers and staff like it better than the old take a number and wait around old school way. Cons: It is very dependent upon network connectivity so make sure you have a sold and secure network or the app will not refresh in a timely manner. Reasons for choosing NextMe Perfect for the pandemic and opening services back up for citizens. Vendor Response Thank you for your positive feedback! We're always happy to help and glad to hear our waitlist solution is still adding value to your team and customers beyond the pandemic! Replied February 2023 Read More EL Elizabeth L. Verified reviewer Veterinary 11-50 employees Used daily for less than 2 years Reviewed August 2024 Ally Urgent Vet Care 4 Customer Service with NextMe has been really great. John looks into any issues and follows up appropriately. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: It is user friendly. It does not take long to train the staff on. Cons: It does not integrate into our software. Reasons for choosing NextMe We were currently using Nextme for our first location. Vendor Response Thank you for the positive feedback! We'll be focusing on 3rd party integrations soon (i.e. PIMS) so we'll make sure to follow up accordingly Replied November 2024 Read More VR Verified Reviewer Marketing and Advertising 201-500 employees Used monthly for less than 6 months Reviewed June 2023 Hot Laps Sign Up 4 Great customer service by John. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: That it's ready to go not much modification is needed Cons: That couldn't have a cap for the queues we made. Which would have allowed consumers to sign up on their own for certain queues. Reasons for choosing NextMe Past experience with the product and cost Vendor Response Thank you for your feedback! We're glad to hear your team enjoyed NextMe's easy setup process and customer support. Regarding capping the number of guests per queue, we have a new version of NextMe that includes this feature request. Please don't hesitate to reach out to your account representative to help you get started. Thank you again for your honest feedback and we look forward to working with you again in the near future! Replied June 2023 Read More LK Leah K. Verified reviewer Events Services 2-10 employees Used monthly for less than 6 months Reviewed November 2024 GREAT EXPERIENCE 5 The best thing about it was John Yi actually visited our event place to make sure if everything is doing well which is super helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: John did an amazing demo with our team to show how to use it! Super easy to use. Cons: It was super easy to use for everyone and makes our event so smooth. Read More RB Ryan B. Verified reviewer Recreational Facilities and Services 51-200 employees Used daily for less than 12 months Reviewed March 2022 Functional, great support, could use more features. 5 Rather than have our customers wait in line, we want them spending money at the bar, arcade, or on food. Nextme has made that a reality. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Ease of use, great responsive support from \[SENSITIVE CONTENT\]. Customers are able to sign up for different attraction's waitlists from anywhere in our building letting our customers spend money in other parts of the business instead of waiting in line. Cons: It doesn't give reliable estimates wait times for our team or customers, which means out team has to kind of make it up, and that results in poor customer interactions, we ultimately stopped showing the estimated wait time as it was upsetting more guests than helping. This could use some fine tuning. Additionally, it seems like certain setting can only be adjusted on the app, or the web portal, but not visa versa, they should really have all the setting on both platforms. Vendor Response Thank you for your 5-star review! Also, we're happy we got to address your "cons" regarding estimated wait times during our meeting. Since your recreational facility supports multiple waitlists for various group activities including laser tag, we're currently working on offering our users more ways to display wait times based on custom queue types and by party size. Until then, we're glad we found a temporary solution for your business and we appreciate your feedback to help us improve your experience. Replied April 2022 Read More CF Chrissy F. Verified reviewer Marketing and Advertising 51-200 employees Used weekly for less than 6 months Reviewed September 2023 Great for Events and Consumer Experience 5 This was perfect for our event. So happy we found it! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and to train Brand Ambassadors to use. Also the clients like the customization and data collected. Cons: Only that the user had to select which activation but I know that is being removed soon. Read More CB Craig B. Restaurants 51-200 employees Used weekly for more than 2 years Reviewed September 2018 We have a true partnership and they always think about our best interests 5 With NextME, the process has become more efficient, so we need a smaller staff. Customers who leave their reviews online say they love the new system because it's very organized and lets them plan their wait time outside the restaurant. Positive reviews, in turn, bring even more customers to our restaurant. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have long waits, so we were writing people's names on paper and then calling their names. That sometimes created chaos, especially in summer, when the wait was 70–90 people. We tried buzzers at one point, but people would take them with them and lose them, so it was a big cost to our business. We wanted to automate this service, so we needed a vendor to help us. NextME created an app to simplify and improve the customer experience. Now, we can use people's phone numbers to notify them by text when their table is ready. Besides, customers can see the updates regarding their place in line, so they don’t have to stay inside the restaurant. The new feature of the app enables customers to pre-order pizza. We can tag the customer who has placed a pre-order, which makes the table turnover time faster. Cons: We have a true partnership and they always think about our best interests. I can't think of anything. Read More CR Chris R. Restaurants 11-50 employees Used weekly for more than 2 years Reviewed September 2018 The NextME app really allows us to do things that we weren't able to do before 5 Staff estimates of wait times have improved dramatically since the engagement began, resulting in a significant increase in customer retention. NextME’s responsiveness and openness to constructive feedback make them a valuable partner. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We wanted an easier way to manage our customer wait times. We're a small place so we always have some sort of a wait, and we tend to have longer waits on the weekends. Our old system was clunky. We were looking for something streamlined and easy to use. NextME created a mobile application that takes the name and the phone number of the customer waiting for a table. The customer receives a text message letting them know where they are in line and a notification when their table is ready. We've been using NextME on an iPad since its launch. Someone from their team comes to the store to help install each new update. They help our host run through the update, make sure it’s understood, and find out if we have any input. The app also provides analytics to the back of the house after every shift. Cons: I can't really think of anything we dislike about the software. It's very user friendly and easy to learn. Read More BR Brian R. Verified reviewer Restaurants 11-50 employees Used daily for more than 2 years Reviewed November 2021 Easy to use 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Great app, so easy to use and takes about 10min to train an employee! Cons: Nothing, everything is so easy. I recommend to anyone Reasons for choosing NextMe Resy Vendor Response Thank you for your feedback and we're glad to hear it was easy for you and your team to get started with NextME! Replied November 2021 Read More NL Neakai L. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Reviewed April 2023 Beauty Expo Check-in 5 Easy to use Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My client used this app to schedule hair appointments in their booth for attendees at a beauty expo. It was easy to use and helpful to manage the flow of traffic. Customer service was great! We will definitely use this again. Cons: I can't think of anything that i did not like Vendor Response Thank you for the positive feedback and we're glad you found our NextME helpful at your event! Replied April 2023 Read More Showing 1 - 10 of 20 Reviews Load More Reviews ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **1** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10459) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? 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