--- title: "Mailbutler Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mailbutler. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mailbutler is a good fit for you!" source_url: "https://www.softwareadvice.com/product/474943-Mailbutler-Business/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Management Software](https://www.softwareadvice.com/category/3433-email-management/) / [Mailbutler](https://www.softwareadvice.com/product/474943-Mailbutler-Business/) / Mailbutler Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/474943-Mailbutler-Business/) Reviews [Alternatives](https://www.softwareadvice.com/product/474943-Mailbutler-Business/alternatives/) # Mailbutler User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 90 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 70 reviews (78%) - 4 stars: 17 reviews (19%) - 3 stars: 2 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Having to manage several email addresses in connection with my various functions, Mailbutler allows me to have a vision and a fast and efficient follow-up of all my mail. - Note tracking and taking felt quite helpful among users. - It is easy to use and understand for new users as it follows naturally what one would expect from usual mailbox tool but with powerful extras, learning and using becomes easy. ### Most mentioned cons - I also think that it is slightly expensive for what it offers, but there are not many alternatives out there doing this. - Previously there was an 'allowance' of Business-level features (tracking when emails were opened, how often, what devices, etc). And that feature was removed. - I also wish it was easier to locate the delay countdown once I hit send-- if the little window with the send now/unsend closes, I cannot figure out how to reopen it. ## Mailbutler customer reviews Showing reviews 1-25 of 90 (page 1). ### Getting Things Done in a way that works for my creative personality - Overall rating: 5/5 - Reviewer: Rhiannon N. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I read the book "Getting Things Done" where this application was recommended. I rely on it daily and am so grateful to have discovered it.I rarely use the scheduled send feature, but it has helped me from giving some recipients a heads up that I'm up late and stopped them from calling back in the wee hours.The tracking is the best feature and I do hope they allow this for the iOS version soon as the current version does not allow it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The email tracking is the primary reason I use this software. Knowing when a recipient has opened an email allows me to time subsequent responses. It's also helped when dealing with dishonest recipients who deny having received emails and accuse me of dropping the ball. #### Cons The iOS version doesn't allow tracking, which is the primary reason I purchased Mailbutler. If I need tracking, I find myself having to wait until I'm at my desktop to send an email composed on my phone and saved into drafts, which is far from efficient.Mine is a small business, just me, and this software is on the pricey side considering half my emails are composed on my phone. I signed up just after lifetime subscriptions were no longer offered and have been pleading for Mailbutler to allow a lifetime subscription again. --- ### Swiss knife for email - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, the product is solid and support is responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the email tracking and scheduling features. I write a lot of emails late at night, however I don't want those being sent at that time, scheduling emails for the recipient sugggested time means I can catch them when they are most active and I am able to keep track of when they have opened it and clicked on any links I add. #### Cons I think that the signature feature is lacking as I use a custom html signature and this isn't supported. From the features/ideas board, it seems this was a feature before, but they removed it for some reason. I also think that it is slightly expensive for what it offers, but there are not many alternatives out there doing this. #### Vendor response Thank you for taking the time to share your thoughts with us. We apologize for any inconvenience caused by the signature feature not currently supporting custom HTML signatures. We appreciate your feedback and understand the importance of this feature. We'll definitely consider your input as we work on refining our offerings in the future. Regarding the pricing, we strive to provide a competitive value for the features and services we offer. We truly value your insights and are committed to improving our service based on user feedback. Thank you for your support and for being part of the Mailbutler community. Replied August 2023 --- ### Great product but not a good match with Mac - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great idea, great features, but compatibility with Mac is poor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The features Mailbutler offers are simple yet brilliant, makes you wonder why regular mailing programs do not all have these as part of their standard package. In a way I think that will be Mailbutlers' problem at some point, that all their popular features are copied and offered for free by the giants as well. #### Cons After nearly a year I decided to uninstall Mailbutler. I loved the functionality but it caused my apple mail to crash all the time, on both my Mac computers. I felt heartbroken, but it was getting really annoying having to restart mail all the time. --- ### I can't live without MailButler! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I have tried most of the third-party email clients for Apple, both app-based and Web-based. While you can get a lot of third-party add-ons for Gmail, for example, they are created in a vacuum where no add-on necessarily knows about any other add-on. Interfaces are mixed, some add-ons interfere with others, there is no logical product roadmap, and problems are rife. Mailbutler is powerful, well-integrated, logical and all its features just work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pause before sending, alert when attachment is missing, menubar pulldown of emails summary, smooth seamless integration with Apple Mail, regular new features rolling out, open-minded development team that listens to user suggestions, lightning fast and competent customer support and so much more... #### Cons I don't think features are missing so much as I might be missing features, by which I mean I'm not sure I'm exploiting all of MailButler's power. And...that's part of what I love — finding new ways to be even more productive! #### Reasons for choosing Mailbutler It was the ONLY product that got me to the mythical "inbox zero". Most email clients focus on the *what*: receiving and sending messages. Only Mailbutler focused on the *how*, helping me to optimize workflow and improve my productivity drmatically! #### Reasons for switching to Mailbutler Small footprint, complete integration — it literally turned my email *client* into an email *processor*. --- ### Great Product - Overall rating: 5/5 - Reviewer: Hakan G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using this software for a number of years, they are adding new features time to time. Email tracking is very detailed. Very happy with the product #### Cons None that i can think of. I use it with apple mail. #### Vendor response Thank you for sharing this feedback, it's much appreciated. We always strive to provide a positive impact in your everyday life. Replied August 2023 --- ### A need to Have App - Overall rating: 5/5 - Reviewer: Samy-Félix P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's already 4 years I'm using Mailbutler everyday for my personnal and proffessionnal use. Now, with this app, I have it in My iphone, it's so useful. I can't miss it ! I use a lot the undo setup wich allow to undo after sending a message. The read confirmation too, very useful on Apple mail. #### Cons They put away a fonction, making you able to add files in mail and with a click, the files was transformed in links to the files on gooogle drive, so useful and now they stop it. #### Reasons for choosing Mailbutler Very good app, very good plugin and no such app with all the fonctions. --- ### Very important for my email workflow - Overall rating: 5/5 - Reviewer: Joan O. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent. When I had a problem or a doubt, they were always fast to answer and solve any issue I might had. It's very easy to use and solid. A complete win for me and my company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My interest in MailButler's was based on the ability to schedule emails. Sometimes I work long hours or at home, but I don't like to send emails outside my official wrk hours to my clients, and only by this feature alone it's worth it. After that, having a nicer email signature, knowing when my emails are open or havong email templates just sweeten the deal. It works smooth with Mail app. A happy customer since the first time I used it. #### Cons Sometimes it doesn't deliver the emails on the scheduled timing. It happens seldomly, but happens. --- ### Schedule Your Email - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's good - works like it says it will - but it wasn't sanctioned, so had to get rid of it. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I loved this because I work a different shift than the rest of my colleagues, so I was able to write messages while I thought of them, but pace them a bit for delivery. #### Cons I had to remove it because IT asked me to. It was IMPOSSIBLE to uninstall. Took a long time for me to figure it out! --- ### A simple and easy way to track and schedule emails - Overall rating: 4/5 - Reviewer: Amanda W. - Verified reviewer: Yes - Industry: Entertainment - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I really like that you are able to track all emails that you send out. This helps with being able to send appropriate follow up emails. #### Cons From what I understand this service is only compatible with Mac Mail (which I use). I don't always send emails from Mac Mail and would like it to be compatible with Google, as well as mobile capabilities. --- ### Mailbutler lives up to its name - Overall rating: 5/5 - Reviewer: Dario A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Early days as I am testing, but so far the overall experience has been really positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mailbutler delivers an aesthetic and functionality to Apple Mail which frankly and despite its underlying robustness has been left behind by some of its more progressive competitors. #### Cons There is no iOS/iPadOS version to give a more fluid and seamless workflow #### Vendor response Thank you for sharing your positive experience with Mailbutler! We're excited to announce that we have recently launched a mobile app for iOS, which should provide a more fluid and seamless workflow across your devices. We appreciate your feedback and understand the importance of a consistent experience. Thank you for testing Mailbutler and for your positive feedback so far. We're here to support you throughout your journey with our service. If you have any further comments or questions, please feel free to reach out to support@mailbutler.io – we're here to help! Replied August 2023 --- ### Boosting Email Productivity and Organization - Overall rating: 4/5 - Reviewer: Sneha S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's so helpful to know when recipients open my emails, ensuring timely follow-ups, like when I sent a proposal and saw it was read immediately. #### Cons The email tracking feature is great, but it’s only available in the paid version, which might not fit everyone's budget. #### Vendor response Thank you very much for your review, we are glad to know that your experience with Mailbutler has been so positive! Replied July 2024 --- ### Loved using this add-on for years! - Overall rating: 5/5 - Reviewer: Becky T. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Email receipt tracking was the main feature we used at the time. Worked better than we expected #### Cons Nothing, worked better than anticipated, no complaints #### Vendor response Thank you very much for taking the time to share such considerate and thoughtful words about your experience with Mailbutler. We appreciate your feedback! Replied August 2023 --- ### Add the missing features to macOS Mail - Overall rating: 5/5 - Reviewer: Marco B. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I started using the free features of Mailbutler to get more organized, associating mails to reminders and todo activities, they were so good I started to use the paid version. It is very well integrated with macOS mail app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features I use the most are those that let to associate reminders, todos and notes to emails, but also the possibility to schedule outgoing emails and tracking the read status are fundamentals. Mailbutler can be integrated with many other tools, I use the Todoist and GMail integrations to better associate emails to actions and track projects. #### Cons I'd like an integration of the notes with macOS notes app, but I suspect that macOS doesn't allow it. notes can be integrated with other services, though. --- ### Effortless to use, keeps me on track, saves time! - Overall rating: 5/5 - Reviewer: Jeff K. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Solves the issues I needed solved, with no hassle. Does exactly what it claims to do, and more! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the email tracking feature as, in most cases, I don't waste time following up to see if an email has been opened by a client. It's easy to add follow-up and notes and tasks to an email. Support is excellent. The few times I've had a question, their team was very responsive! #### Cons I haven't found any issues with MailButler. --- ### Great tool to stay organized and productive - Overall rating: 5/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Mailbutler for many years now and I love how it keeps me organized throughout my day. I can organize my messages, write emails quickly with templates, and auto send emails at a later time so that my clients aren't recieving emails from me late at night. Highly recommend! #### Cons Early on many of the features were spotty but since then have been updated and haven't had any issues. --- ### Good add-on for Apple Mail - Overall rating: 5/5 - Reviewer: Jeremy M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Program is simple and adds a lot of useful features. The ability to schedule or snooze emails has been great and should be a standard feature at this point. With my work, I need the option to schedule items to go out and do so consistently throughout the day. It was the main reason I downloaded this program and stuck with it after trying so many other options. #### Cons I wish the mobile app mimicked the Mac app a bit better. I find myself using a different program on my iPad and iPhone. #### Reasons for choosing Mailbutler More options and better integration. --- ### Mailbutler lets me know if/when someone opens an email. Gives me time to 'undo' before sending. - Overall rating: 5/5 - Reviewer: Jeff C. - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the ability to track important emails. Ever wonder if someone opened you email? Mailbutler let you know when someone opens the email, which is great, no more guessing when to follow up. I also like big able to choose the amount of time before an email gets sent. How many time have you hot send, notice a typo, then want to take it back? I set mine for 5 seconds after I hit send, that gives me one more chance to stop the email from being sent. Invaluable. #### Cons The cost per month is a bit steep for this user. They do have a very limited "free" version that gives you a handful of the main features per month. Great to "test drive" the program, its more of a tease than anything else. --- ### Easy install with seamless integration to EverNote - Overall rating: 5/5 - Reviewer: Edward G. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 10000+ employees - Product usage: Used daily for free trial - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Great, does just what I expected it to do. Would recommend if you are an EverNote user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I downloaded this software because of its integration into EverNote. I don't know what I was expecting, but it turned out to be much easier to use than I envisioned. Simply click on the MailButler icon and leave a note or keyword and your email gets automagically saved into EverNote. #### Cons I wish that the trial period was longer, I got busy with other projects and didn't get to fully test the software. But what I saw I liked, easy install, easy to use, and stable (I'm running macOS Big Sur). --- ### Best CRM add-on for Mac Mail! - Overall rating: 5/5 - Reviewer: Veronika N. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered So far I did not find any other app (or combination of apps) that would match Mailbutler functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Mailbutler adds a lot of features that Apple Mail is missing. You will find open/read feature very handy if you are in daily contact with your clients - you are always sure if and when (and how many times) your customers read your message. #### Cons It is a bit pricey, but only if you do not use all the features Mailbutler offers. --- ### Absolutely essential - Overall rating: 5/5 - Reviewer: Vincent C. - Verified reviewer: Yes - Industry: Philanthropy - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use several signatures for different profile : personal, association leader #### Cons What's missing ? 1) For sending to multiple recipients, find out who opened the sent mail 2) a version for Thunderbird. Apple mail lack some features --- ### MailButler - my invisible scretary - Overall rating: 5/5 - Reviewer: Ivan I. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered The support is NON PLUS ULTRA. They are always happy to help you and they do not let any issues go into oblivion. The issue is resolved within 24 hours! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mailbutler is a part of my every day's communication with ozens of business partners, customers, friends. It never allows me to forget what mails to send when and to whom. It also gives me the opportunity to block sending of the mail I wrote when I realize in the last moment that this mail should not go and the SEND button is already pushed! You get use to it very quickly and once you are used to it, you never go back! Congrats to the developing team that constantly makes improvements to the present features and adds new ones! Thumbs up! #### Cons The business version lets you see where and when the recipient opens the mail. Great tool & feature, but it is really overpriced! --- ### Use it every day.... - Overall rating: 5/5 - Reviewer: Greg D. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Love that it's automatic and very easy to use. #### Cons I wish the full-featured version was less expensive. --- ### Solid, but maybe not worth the price - Overall rating: 4/5 - Reviewer: Daniel L. - Verified reviewer: Yes - Industry: Research - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 3/5 #### Pros Love how it integrates easily with Apple Mail. Features easy to use. #### Cons Unless you spend a boat-load, they limit which features you can use. Even for the ones you can use, they limit all your available "Actions" so you can only use them a certain number of times (dumb) --- ### Great Assistance to basic Mac Mail - Overall rating: 5/5 - Reviewer: Joan N. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered In conclusion, I am really enjoying this app and would recommend it to anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros The ability to review and track the send emails frees up time spent on sending annoying multiple resends and needless chasing of disinterested parties. This is especially important for contact strangers to get information needed for surveys and projects. A time saver! #### Cons The accounting of actions on the free plan meant that I need to spend time to review whether any email should involve tracking, snoozing and countless actions provided by MailButler. --- ### If you have the funds, use it! - Overall rating: 5/5 - Reviewer: Allison S. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really enjoyed the "send later" feature of the software as well as the feature that shows when an email has been "read" or "opened". I cannot tell you how many hours I was able to save on communications by pre-scheduling emails! I would highly recommend if you can afford it. #### Cons If they could extend the trial or provide a free option with the "send later" function only, I would love that. ## More reviews [Next reviews](https://www.softwareadvice.com/product/474943-Mailbutler-Business/reviews/?page=2) --- Mailbutler Reviews, Pros and Cons - 2026 Software Advice