# MantisHub Software Reviews, Demo & Pricing - 2026 > Review of MantisHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/475227-MantisHub --- [Home](https://www.softwareadvice.com/) / [Issue Tracking Software](https://www.softwareadvice.com/issue-tracking/) / MantisHub Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # MantisHub 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MantisHub 4.7 [(26)](https://www.softwareadvice.com/product/475227-MantisHub/#reviews) Pricing Starting at $4.95 per month Top Alternatives ### About MantisHub MantisHub provides a cloud-based issue and bug tracking software service. It lets users create, assign and track issues and tasks through to resolution. Employees can also use the helpdesk plug-in to manage customer support issues all within one system. The application allows professionals to improve collaboration, efficiency and productivity in any business. MantisHub enables IT professionals to track issues, tasks and software bugs. It offers a host of features such as customer support, reporting, a ticketing system, project management, time tracking, an activity dashboard, Kanban board, analytics and more. MantisHub facilitates integrations with third-party platforms for chat, SSO, test management, source control and more. Pricing is available on a monthly or annual basis and support is extended via phone, email and other online measures. ## MantisHub User Interface ## Popular MantisHub Alternatives Main Product MantisHub 4.7 [(26)](https://www.softwareadvice.com/product/475227-MantisHub/#reviews) Ratings Breakdown - 4.46Ease of use - 4.45Value for money - 4.47Customer support - 4.31Functionality Pricing Starting at $4.95 per month Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15392)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Alternative Product [Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/) 4.5 [(862)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.39Value for money - 4.22Customer support - 4.40Functionality Pricing Starting at $4.00 per month ## MantisHub Pricing and Plans Starting price: $4.95 per month Free Trial Free Version Basic $4.95 per user, per month No plan information available ## MantisHub Features - Popular features found in Issue Tracking Alerts/Escalation Assignment Management Issue Auditing Knowledge Base Management Prioritization Real-Time Updates Recurring Issues Reporting & Statistics Task Management - More features of MantisHub Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Commenting/Notes Configurable Workflow Customizable Branding Customizable Fields Customizable Forms Dashboard Drag & Drop Email Management Help Desk Management Issue Management Issue Scheduling Issue Tracking Monitoring Project Management Real-Time Notifications Support Ticket Management Support Ticket Tracking Tagging Third-Party Integrations Ticket Management Workflow Management ## MantisHub Integrations Microsoft Teams Integration rated undefined from -1 review Bitbucket Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Testuff Integration rated undefined from -1 review See all 14 integrations ## MantisHub User Reviews Overall Rating 4.7 Ratings Breakdown 5 65% 4 35% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.5 Functionality 4.3 Have you used MantisHub and would like to share your experience with others? Dave W. Verified reviewer Medical Devices 2-10 employees Used daily for more than 2 years Reviewed July 2021 Intuitive, Easy, and as Powerful as you need to make it 5 I've used several other issue management systems and all of them are clunkier, harder to configure, and just not nearly as intuitive to use as MantisHub. I don't think that you will find another product that is as powerful that is as easy to set up right out of the gate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: MantisHub is extremely easy to set up and use. You can get an account and start entering tickets in 2 minutes from the login screen. Then you can gradually configure the workflow, add accounts, add company logo, add alerts, tags, versions, new projects, etc. as you need them or don't need them. Cons: Some of the menus and configuration settings are hard to find. The public/private project and issues can be a little confusing. Setting up the workflow (where does an issue go next, Closed, Validated, etc.) initially could be more visual rather than a sea of check boxes. It would be good to have local database backups. Reasons for choosing MantisHub Best value for features and best user experience. Reasons for switching to MantisHub Other people wanted to use it based on prior experience and I quickly saw why. Vendor Response Thanks so much for your awesome and detailed review Dave! We really appreciate it. I've noted your feedback on the UI around workflows and will take it onboard. Thanks! Replied August 2021 Read More ah amy h. Verified reviewer Gambling & Casinos 2-10 employees Used daily for more than 2 years Reviewed September 2021 Great bug and project tracking software! 5 This is the 2nd company I've used MantisHub with over 20 years of working in software that requires bug and multiple project tracking and management. I like the simplicity and user interface of MantisHub. Admittedly I don't use every feature it boasts but am willing to look around and learn more. For what it's worth ($) we get a lot out of it just tracking and reporting bugs and to-do items. Ratings Breakdown 4 Ease of use 5 Value for money 5 Functionality Pros: Ease of interface although I'm a creative executive! Multiple possible features to use and incorporate into your small business regarding project management. Addition and management of team members abilities and tracking done in a flash. Cons: The UI for altering individual bugs / projects has several clicks and dropdowns to deal with before you can leave a note or comment and might could improve if you are revisiting the same issues and working fast. Sometimes if you write a long comment but need to alter the assignee or status, your note / comment isn't saved. Reasons for choosing MantisHub They're convoluted and extra and more expensive for what we need to keep a good tracking/flow going. Reasons for switching to MantisHub We wanted a simpler interface that would be dedicated to bug tracking amongst a small team and ongoing project with multiple branches/mini-projects (small games). This software is perfect for utilizing just the bug tracking element/flow for small gaming teams. We love it! Vendor Response Thanks so much for your review Amy! We're glad you're getting so much value from MantisHub across multiple organizations too! Appreciate your feedback on the UI. Do reach out to us about losing your notes as the system is designed to avoid this. We might be able to help. Replied September 2021 Read More OA Ozanhan A. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Reviewed July 2021 Thanks 4 Good. Ratings Breakdown 4 Ease of use 1 Value for money 3 Customer support 3 Functionality Pros: User experience is good, alerts are good, filtering and searching is good, customization is good. Cons: Price!! It is expensive. And there is no "vesting management" functionality. Reasons for choosing MantisHub Friend's suggestion Vendor Response Thanks for your review Ozhanhan! Our pricing is super competitive with other issue and bug tracking solutions currently on the market. Please reach out to our team with details of your feedback here. Replied August 2021 Read More JK Jack K. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Reviewed July 2021 Good product for the money but not perfect 4 We have been using MantisHub for 5+ years. It gets the job done at an affordable price. Really, if you've seen one bug tracking or ticketing system you've seen them all. Some are better than others. But really, you can't beat the price. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: MantisHub is very affordable and it is easy to setup. Most everything that a basic ticketing system requires comes out of the box. The fact that it is cloud based means we don't have to install it on our own server. I don't know of any other service that hosts Mantis in the cloud. Cons: The mobile user interface is not great. The text fields don't resize for mobile so there is vertical scrolling involved. I also don't think it is the most intuitive user interface. Not horrible, but not great either. Reasons for choosing MantisHub Price. Reasons for switching to MantisHub We used Sharepoint in the past for documenting management and ticketing. We were not happy with the user experience in Sharepoint and got lots of complaints. So we moved document management to Box and moved ticketing and bug tracking to MantisHub. Vendor Response Thanks for your feedback! I'll make note of your comments on the mobile interface and feel free to reach out to the team with further details. Cheers! Replied August 2021 Read More JB Joshua B. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for less than 2 years Reviewed July 2021 Highly Customizable Helpdesk and Ticket Tracker 5 MantisHub is one of the best products that we've used. It outshines other helpdesk solutions, and is an amazing product build on top of MantisBT. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use. Extreme customization. Great reports. Cons: Some settings aren't intuitive or hard to find. Reasons for choosing MantisHub We selected MatisHub for the low cost and great product. Reasons for switching to MantisHub Free products weren't suitable to our needs. Vendor Response Thanks so much for your great review Joshua! It makes our day to see a happy customer! Replied August 2021 Read More Andrew B. Verified reviewer Information Technology and Services 2-10 employees Used monthly for more than 2 years Reviewed July 2021 Great for Tracking Work and Managing Tasks 4 Writing up business requirements and bugs and tracking them through to completion. Ratings Breakdown 4 Ease of use 5 Value for money 4 Functionality Pros: Easy to set up and use, customisation was there to allow us to make the workflow our own. Setup was quick and we could customise easily for anything special we wanted. Cons: Looks very basic (i.e. not flashy/fancy) but does the job, although to be honest I think that's part of what makes this appealing, it just does what it says. Reasons for choosing MantisHub Lower price, easier setup, team preferred it. Reasons for switching to MantisHub Testing team wanted better visibility and history tracking. Vendor Response Thank you for your review Andrew! Glad you appreciate the simplicity and ease of use of MantisHub. Replied August 2021 Read More RY Rola Y. Verified reviewer Airlines/ Aviation 1001-5000 employees Used daily for more than 2 years Review source Reviewed July 2020 Good tasks tracking system 5 Issue tracking for IT product delivery. MantisHub is a good tool to log issues and needed developments, follow up on the progress and solve problems after delivery Ratings Breakdown 4 Ease of use 4 Functionality Pros: The layout of the system and how easy it is to find related tasks that were submitted. Its also a very good tracking tool on specific tasks since it allows the upload of multiple files per task and the section of comments which makes combines all related issues and the solution for one single task and therefore acts somehow as a log. Cons: Not easy to customize as only the admin was able to do that. but other than that it was somehow straight forward. Reasons for switching to MantisHub Our service provider switched systems from Redbooth Vendor Response Thank you for your review Rola! Glad we could make issue tracking easier for you! Replied August 2021 Read More MC Matthew C. Verified reviewer Biotechnology 501-1000 employees Used daily for more than 2 years Reviewed July 2021 MantisHub for Remote Teams 5 MantisHub replace TeamTrack and Team Foundation Server. It is much simpler to mange, train and utilize in our process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Simple and integrates with our entire tool set using the API. Cons: The permissions are very configurable and work great for developers and testers. For managers and admins the permissions don't allow enough options. An admin can control the entire workspace, while a manager can control the projects, but when using MantisHub globally across departments some admin features are needed for the manager (create user) but this is an admin permission. Letting the manager be an admin allows them to change the workflow, which resulted in problems for us. Reasons for switching to MantisHub Other programs were too complicated. Cost was a secondary requirement. Vendor Response Thanks for your review Matthew! While there are a bunch of ways to customize your user access control in MantisHub, including allowing your managers to manage user accounts, creation of users requires admin access. But we can definitely add this to our backlog. Reach out to the team for details, and also with any questions you might have on using MantisHub. We may have a solution for you :). Replied August 2021 Read More SV Sigurn V. Verified reviewer Mechanical or Industrial Engineering 51-200 employees Used daily for more than 2 years Reviewed August 2021 What a relieve how simple things can be! 5 It's great that it is so easy to use! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The reason we chose Mantis is the ease of use. The minimal overhead and the scalability. After explaining the minimal functions (15 minutes), the users used it ever since! Cons: It does what we bought it for. It works so well, that we could imagine so many things it could do more for us. Reasons for choosing MantisHub It is lean and easy! Better for the buck. Vendor Response Thanks so much for your review Sigurn! So glad you are benefiting from the ease of use, convenience & value for money of MantisHub. We love to see happy customers! Replied August 2021 Read More Andrew R. Verified reviewer Computer Software 2-10 employees Used weekly for less than 2 years Reviewed July 2021 Using MantisHub for very small SaaS startup 5 Complete solution for filing and tracking bugs. It's simple but it workd. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: 1\. Very easy to get started. 2. Very inexpensive. 3. Highly responsive customer support. 4. Pretty basic but it just works. Cons: Some other vendors integrate with JIRA, not Mantis. We could outgrow Mantis if we grow sufficiently. Reasons for choosing MantisHub Cheaper and simpler. Vendor Response Thanks for your review Andrew! Glad you appreciate the simplicity of MantisHub. It's also feature-packed and we continue to add even more functionality. Check out our features page: https://mantishub.com/features Replied August 2021 Read More Showing 1 - 10 of 26 Reviews Load More Reviews ## MantisHub Popular Comparisons [Jira vs MantisHub](https://www.softwareadvice.com/compare/4315-atlassian-jira/vs/475227-MantisHub/)[GitHub vs MantisHub](https://www.softwareadvice.com/compare/397820-github/vs/475227-MantisHub/) ## See what companies are saying about Software Advice