--- title: "Aesthetic Record Software Reviews, Demo & Pricing - 2026" description: "Review of Aesthetic Record Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/475261-Aesthetic-Record/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) / Aesthetic Record Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/475261-Aesthetic-Record/reviews/)[Alternatives](https://www.softwareadvice.com/product/475261-Aesthetic-Record/alternatives/) # Aesthetic Record Review From $12-$16/month Free trial 3 plans Wondering if Aesthetic Record is right for your practice? Our Medical Spa Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Aesthetic Record 3.5 [(76)](https://www.softwareadvice.com/product/475261-Aesthetic-Record/reviews/) Pricing Starting at $12.00 per user per month ### About Aesthetic Record Aesthetic Record is an electronic medical record (EMR) and practice management software designed for aesthetic medical practices. It supports medspas and aesthetic clinics by managing patient interactions and daily operations in a HIPAA-compliant environment. The software includes an EMR system with features such as before and after photo management, cloud-based electronic prescribing, and predictive chart notes for documentation. It offers online booking, smart scheduling, a web-based patient portal, and a telehealth platform for patient communication. The mobile point-of-sale system facilitates transactions within the practice, and the patient wallet feature supports membership plans. Wondering if Aesthetic Record is right for your practice? Our Medical Spa Software selection experts can help you in 15 minutes or less. ## Aesthetic Record User Interface ## Popular Aesthetic Record Alternatives Main Product Aesthetic Record 3.5 [(76)](https://www.softwareadvice.com/product/475261-Aesthetic-Record/reviews/) Ratings Breakdown - 3.43Ease of use - 3.69Value for money - 3.51Customer support - 3.34Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) 4.5 [(667)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.35Value for money - 4.51Customer support - 4.25Functionality Pricing Starting at $160.00 per month Get Price Alternative Product [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/) 4.4 [(1287)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.27Value for money - 4.58Customer support - 4.35Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) 4.7 [(651)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.42Value for money - 4.62Customer support - 4.57Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/) 3.9 [(300)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.72Value for money - 3.96Customer support - 3.78Functionality Pricing Available upon request Get Price Alternative Product [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) 5.0 [(344)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.77Value for money - 4.97Customer support - 4.79Functionality Pricing Starting at $130.00 per month Get Price ## Aesthetic Record Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Essentials $12.00 per user, per month Plan includes: - 100 SMS/User - 2 GB Storage/User - 300 Emails/User - Automated Text - Charting and Tracking - HIPAA-Compliant - Inventory Management - Mobile POS - Monthly Treatment - Multiple Membership Read More Accelerator $16.00 per user, per month Plan includes: - 200 SMS/User - 2-Way Text Messaging - 4 GB Storage/User - 600 Emails/User - Advanced KPI Reporting - Automated Text - Charting and Tracking - Dynamic Before & After Videos - Employee Time Tracking - HIPAA-Compliant Read More Enterprise Pricing available upon request Plan includes: - 2-Way Text Messaging - Advanced KPI Reporting - Automated Text - Branded Onboarding Materials - Charting and Tracking - Dedicated Support Plans - Dynamic Before & After Videos - Employee Time Tracking - Enterprise Management Portal - Franchise & Multi-Location Dashboards Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Aesthetic Record Features - Popular features found in Medical Spa Alerts/Notifications Before & After Pictures Calendar Management Faculty/Staff Management Gift Card Management HIPAA Compliant Inventory Management Marketing Automation Online Booking Payment Processing Reminders Treatment Packages - More features of Aesthetic Record Activity Dashboard Activity Tracking API Appointment Management Appointment Scheduling Audit Trail Automated Scheduling Billing & Invoicing Booking Management Charting Client Management Client Portal Contact Database Credit Card Processing Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Storage Management Discount Management Document Management Document Storage EDI Electronic Payments Electronic Signature EMR/EHR E-Prescribing For Medical Spas Historical Reporting Image Management Inventory Tracking Invoice Management Lab Integration Loyalty Program Medical Billing Medication Management Mobile Access Mobile Alerts Multi-Location Patient Communications Patient Engagement Patient Intake Patient Portal Patient Records Management Patient Scheduling Physician Scheduling Practice Management Prescription Management Progress Notes Promotions Management Real-Time Reporting Records Management Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Sales Reports Scheduling Search/Filter Secure Data Storage Self Service Portal SMS Messaging Surveys & Feedback Telemedicine Third-Party Integrations Transaction History Treatment Planning Workflow Management ## Aesthetic Record Integrations HubSpot Marketing Hub Integration rated undefined from -1 review ActiveCampaign Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Klarna Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review See all 10 integrations ## Aesthetic Record User Reviews ## Aesthetic Record customer ratings - Overall rating: 3.5/5 - Total reviews: 76 ### Rating distribution - 5 stars: 33 reviews (43%) - 4 stars: 7 reviews (9%) - 3 stars: 14 reviews (18%) - 2 stars: 8 reviews (11%) - 1 star: 14 reviews (18%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 3.7/5 - Customer support: 3.5/5 - Functionality: 3.3/5 --- ### Easy to use and great value! - Overall rating: 5/5 - Reviewer: Gina K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using this software for about 6 months. I switched over from another aesthetic EMR platform due to cost. Aesthetic record offers all the necessary features of the more costly platforms for a fraction of the price. It even has features the more expensive platforms do not have. #### Cons There isn't really anything I don't like. Customer service is a message system within the app rather than speaking to a person over the phone. However, it is still immediate and has solved my issues or answered by questions almost immediately. #### Reasons for switching to Aesthetic Record Cost --- ### help desk to the rescue - Overall rating: 4/5 - Reviewer: heather a. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. overall it has been a positive experience. [sensitive content hidden] is great at the help desk, she always is professional and helpful in a timely manner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros in general it is intuitive. In general i can maneuver around without too much dificulty. I do wish I could open my schedule from the app , as an admin... #### Cons there are several nuanced things that I don't prefer: discounts are cumbersome and not easily applied without planning. I don't like that sometimes the calendar slides up and down and some times it slides left to right to look for future dates. I don't like that when I'm booking a client before they leave my room I can't see what the rest of my day looks like so I can be efficient with my scheduling without going to that day on my calendar. I don't want to be a burden but the queue for help is not helpful categorically and I always end up saying its an emergency even though it isn't because my questions don't fit into the categories offered. I don't like that I have to choose the only provider I have each time. It should default if there is only 1 of us (1 of me). #### Reasons for choosing Aesthetic Record word of mouth from other practitioners I work with #### Reasons for switching to Aesthetic Record left my former organization, needed a more up to date software management --- ### Stay away from Aesthetic record - Overall rating: 2/5 - Reviewer: Armin M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall we expected a much stronger software and support from the team. Seams like majority of their business is focus on getting you signed and then good luck! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The way they market their product comes off very strong, clean and user friendly however when you dive in you realize it has a lot of flaws. #### Cons The set up there is extra charge initially at $1400 which was way too much. I negotiated down to $700. Their team is not organized. We pulled out last min before switching our medspa to them. We were still charged for 4 months of service! They certainly hide things and surprise you. #### Reasons for switching to Aesthetic Record we stayed with BLVD but are looking for other options --- ### Thank you [sensitive content hidden]! - Overall rating: 4/5 - Reviewer: Russell D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My esperience with AR is always excellent when I get to chat with [sensitive content hidden]. When I first set up our clinice years ago [sensitive content hidden] was my point of contact. We now 4 locations in AR as [sensitive content hidden] helped be with some questions I had and helped set up the 4th location. I kept missing the color icon :) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It fits our needs 80% of the time. That's a good %. I do like that we can set up IC's in the calendar with their own schedules of availability and treatments they provide #### Cons A few issues such as the scheduling calendar is appointment only and can not be used for just an unconfirmed request. I do look forward to learning more about LeadAR tomorow in my demo and more about the AI features you have availalbe #### Reasons for switching to Aesthetic Record Better features in AR vs Charm and good pricing --- ### Aesthetic Record EMR sets the bar high - Overall rating: 5/5 - Reviewer: Melissa B. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Aesthetic Record platform has been an excellent choice for my medical aesthetic practice. The learning curve is manageable with excellent resources, streamlining patient management in a HIPAAA compliant EMR. It is a great value for money. I recommend Aesthetic Record for a dependable, comprehensive system that supports secure billing and payment options, clinical excellence, and practice growth. #### Cons I would like to see the Essentials User Package be more inclusive, it seems there are many add on fees for various upgrades. #### Reasons for choosing Aesthetic Record The learning resources and integration of system was very important to me and this company provided this. #### Reasons for switching to Aesthetic Record Change of medical system, documentation, appointment management --- ### Not impressed for the real costs. - Overall rating: 1/5 - Reviewer: Danielle N. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Meh. I can see where this attracts people. Unfortunately the level of complexity and all the additional fees for using things like other providers and card processing make the low monthly fee not even real. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros its built for aesthetics. There is a website. That's really it. The software is overly complicated and beware the signup fee is not refundable and appears to cover pretty much nothing. #### Cons it is a really complicated system, not naturally intuitive for setup. I also hate that there is a $399 setup fee that covers virtually nothing besides just signing on. I think they do that because so many people leave so quick. I was under the impression that it included card processing devices. It does not. #### Reasons for choosing Aesthetic Record I cancelled AR and am moving to Boulevard #### Reasons for switching to Aesthetic Record square doesn't have good client forms functionality and notes are clunky. was looking for something that had everything included under one membership. thought that was what I was getting with the high sign up fee. --- ### Aesthetic Records Review - Overall rating: 2/5 - Reviewer: Nadja H. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Poor and I would not recommend using it in New Zealand as quite a few features such as two-way SMS, Point of sale do not work. The online booking was difficult for customers. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Good system if it works Photos are easy to use traceability of products is a good feature Invoices are easy to generate once you got the hang of it #### Cons It did not work when we installed it in New Zealand lots of customer complaints and customers were unable to book after it went live for 5 days Poor customer service when I addressed the issue, I was emailed that the system works well. It took a while for them to look into it and I lost business. I decided to cancel the subscription after paying an expensive onboarding fee and did not get a refund You have to integrate AR Leads, which costs extra for marketing Bookings are made on their website, which is not great for your SEO #### Reasons for choosing Aesthetic Record I did not, I will switch to Aesthetic Pro now #### Reasons for switching to Aesthetic Record More features to offer with aesthetic record --- ### Let's create awesomeness together - Overall rating: 5/5 - Reviewer: Cindy A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The learning curve was hard at first. It is much easier. I like the message button to because some things I can't figure out and that the immediate availability is there when time is of the essence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that everything is digital. Ease of access desktop and mobile. It allows me to make changes easily on the desktop only. #### Cons Mobile doesn't have the same features as desktop to create a schedule in another location. Before pictures and after pictures after photo's are opposite. The app doesn't allow to schedule in seperate rooms for hands free devices. The messaging would be great to have a button that asks for a live person to respond instead of jumping through hoops. --- ### You Get What You Pay For - Overall rating: 2/5 - Reviewer: Aya M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Aesthetic Record felt more like a hurdle than a help. Frequent time-outs and app crashes slowed appointments, routine tasks required too many clicks, and exporting our own patient data carried an unexpected $1,120 fee after just two years of use. Combined with a 90-day import process and limited support, these issues convinced us the platform does not prioritize efficiency or customer control of data. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros HIPPA compliance, sales report, patient markings for injectables are some of the reasons why we decided to use Aesthetic Record. #### Cons If you run a busy clinic where every minute counts, you’ll likely appreciate software that simply stays out of the way. Unfortunately, Aesthetic Record often became an obstacle rather than a helper for our team. Because the platform charges “per user,” it automatically logs each account out after brief inactivity; on our shared iPads, that meant front-office and clinical staff were re-entering passwords about twice an hour—usually in front of a waiting patient. Stability was another concern: both the iOS app and web portal crashed often enough that restarting them became part of our daily routine. Even when the system stayed online, simple tasks required a surprising number of clicks. For example, to view a patient’s consent form from the calendar you must open the appointment, jump to the Timeline tab, click “More,” choose “Documents,” then adjust date filters to reveal older files. Multiply that sequence by dozens of patients per day and the lost time adds up quickly. The larger issue surfaced when we decided to migrate to a new EMR. Aesthetic Record makes bulk data export extremely difficult and expensive. Original-resolution photos aren’t stored with standard documents, so downloading each chart manually is impractical, and the company quoted us $1,120 (!) to run an export of just two years of records. This was particularly frustrating because our data import on the way in—promised in 30 days—actually took more than 90, handled by an offshore contractor who was hard to reach and provided limited guidance. In practical terms, the platform’s design and policies create friction both while you are a customer and when you try to leave. The data technically belongs to us. We expected more ethical and professional treatment from the company upon transition. If you’re evaluating EMRs, ask Aesthetic Record (or any vendor) for written details on session timeouts, click paths for common tasks, and precise costs for full data extraction. Clarifying those points up front could save you and your staff considerable time, money, and frustration down the line. --- ### Reliable, professional, and consistently outstanding - Overall rating: 5/5 - Reviewer: Yvonne D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our overall experience with Aesthetic Record has been very positive. The platform has streamlined our operations and given us the tools we need to run more efficiently. Like with any EMR, there have been occasional bugs when updates roll out, but their support team is responsive and committed to resolving issues quickly. Over the years, we’ve appreciated the consistent improvements and dedication to customer service, which makes Aesthetic Record a valuable partner for our practice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had the pleasure of working with AR for the past seven years, and they continue to exceed our expectations. Their team sets the standard for what customer service should be—reliable, professional, and consistently outstanding. #### Cons Like any EMR system, there are always a few bugs to work out when implementing changes, but that’s to be expected with ongoing improvements. --- Showing 1 - 10 of 76 Reviews [See All Reviews](https://www.softwareadvice.com/product/475261-Aesthetic-Record/reviews/) ## Aesthetic Record Popular Comparisons [AestheticsPro vs Aesthetic Record](https://www.softwareadvice.com/compare/73167-aesthetics-pro/vs/475261-Aesthetic-Record/)[ZENOTI vs Aesthetic Record](https://www.softwareadvice.com/compare/346187-zenoti/vs/475261-Aesthetic-Record/)[Pabau vs Aesthetic Record](https://www.softwareadvice.com/compare/190306-pabau/vs/475261-Aesthetic-Record/) [Compare All Alternatives](https://www.softwareadvice.com/product/475261-Aesthetic-Record/alternatives/) ## Other Top Recommended Medical Spa Software [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) **4.5** (667) Recently recommended **51** times [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/) **3.9** (300) Recently recommended **36** times [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) **4.1** (239) Recently recommended **33** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (389) Recently recommended **23** times Stuck Between Options? 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