# Social Places Software Reviews, Demo & Pricing - 2026 > Review of Social Places Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/475473-Go-Review --- [Home](https://www.softwareadvice.com/) / [Local SEO Tools Software](https://www.softwareadvice.com/local-seo-tools/) / Social Places Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Social Places 2026: Benefits, Features & Pricing Wondering if Social Places is right for your organization? Our Local SEO Tools Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Social Places 4.9 [(21)](https://www.softwareadvice.com/product/475473-Go-Review/#reviews) Pricing Pricing available upon request ### About Social Places Social Places is a cloud-based customer satisfaction solution that helps businesses manage their digital presence. The platform caters to a variety of industries including banking, healthcare, retail, and restaurants. It integrates various features such as listings management, reputation monitoring, review management, social media content scheduling and ad campaign reporting. Social Places utilizes AI and automation to help franchise businesses efficiently update location information, respond to customer reviews, publish localized social content, and track marketing performance across multiple channels from a single dashboard. Additionally, its full-service approach allows multi-location businesses to improve their online presence and achieve better results from their digital marketing efforts. Wondering if Social Places is right for your organization? Our Local SEO Tools Software selection experts can help you in 15 minutes or less. ## Social Places User Interface ## Popular Social Places Alternatives Main Product Social Places 4.9 [(21)](https://www.softwareadvice.com/product/475473-Go-Review/#reviews) Ratings Breakdown - 4.90Ease of use - 4.94Value for money - 4.90Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10459)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(45)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $63.00 per month Get Price ## Social Places Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Social Places Features - Popular features found in Local SEO Tools Keyword Rank Tracking Listing Management Reporting/Analytics SEO Audit - More features of Social Places AI/Machine Learning Alerts/Notifications Chat/Messaging Complaint Monitoring CRM Customer Database Customer Experience Management Customer Journey Mapping Customer Segmentation Customizable Forms Customizable Templates Data Import/Export Data Visualization Feedback Management Multi-Channel Communication Multi-Location Performance Metrics Reputation Management Search/Filter Sentiment Analysis SMS Messaging Social Media Integration Survey/Poll Management Third-Party Integrations Widgets Workflow Automation ## Social Places Integrations Zomato for Business Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Facebook Business Suite Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review Google My Business Post Scheduler Integration rated undefined from -1 review ## Social Places User Reviews Overall Rating 4.9 Ratings Breakdown 5 86% 4 14% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 4.9 Functionality 4.8 Have you used Social Places and would like to share your experience with others? Claudia M. Verified reviewer Marketing and Advertising 11-50 employees Used daily for more than 2 years Review source Reviewed September 2021 Social Places Services 5 Highly recommend! Very innovative product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent. Cons: It does have bugs every now and then however, they are attended to quickly and efficiently. Reasons for switching to Social Places We prefer the reporting structure SP has to offer Vendor Response Hi Claudia Thank you for your review and feedback! We aim to provide the best possible insights and reporting to our Digital Partners. Social Places Team Replied September 2021 Read More DG Danisha G. Verified reviewer Restaurants 51-200 employees Used daily for more than 2 years Review source Reviewed September 2021 Social Places Review 4 I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their efficient IT/dev team Cons: There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full Vendor Response Hi Danisha, Thanks for the awesome review and feedback. We look forward to continuing to keep you Always on Brand. Social Places Team Replied September 2021 Read More BR Bella R. Verified reviewer Food & Beverages 1001-5000 employees Used weekly for less than 6 months Review source Reviewed September 2021 Very friendly to use 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: the automated response that makes easy to communicate with customers. Cons: Not being able to communicate live with our customers. Vendor Response Hi Bella, Thank you for taking the time to leave this awesome review. We appreciate all feedback. Social Places Team Replied September 2021 Read More Kristen W. Verified reviewer Restaurants 501-1000 employees Used weekly for more than 2 years Review source Reviewed September 2021 Want to manage your reviews, reputation, listings and social media, ads and bookings in one place? 5 Their software keeps proving to be innovative, they're constantly adding new, improved and better solutions to their services which is great for the present and future of businesses! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The GoListings, Ads and social media audits features are definitely the most impactful for our business. It’s super easy to use and if you’re not familiar with it the team is great at onboarding! Cons: The filter feature on the dashboard I can sometimes be a bit buggy and I've struggled with it a few times, but the support team is always quick to help when users get stuck or if there's a system issue. Vendor Response Hi Kristen, Thank you for your amazing review and feedback. Keep an eye out for exciting new updates to our Dashboard Filters in the future. Social Places Team Replied September 2021 Read More RR Rachel R. Verified reviewer Marketing and Advertising 11-50 employees Used daily for less than 2 years Review source Reviewed September 2021 Fantastic Socila media Managememet Platform 5 Excellent service and easy to use platform Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Google reviews are easy to view and reply to. Content scheduling is a breeeze Cons: Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores Reasons for switching to Social Places we needed google reviews and the original software didn't provide this and we also had a limited amount of stores loaded onto the software but on SP we can have a limitless amount of stores. Vendor Response Hi Rachel, Thank you for the excellent review and feedback provided. We have officially launched our Location Groups features allowing you to schedule content for predefined groups of pages - for any assistance with this feature please contact your designated Account Manager or support@socialplaces.io. Social Places Team Replied September 2021 Read More MM Mariska M. Verified reviewer Restaurants 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2021 A professional company overall 5 I love working with the team at Social places. Every staff member is so friendly and professional and I feel that we have built such a great relationship with them over the years. They are extremely supporting and assist us with all our queries in such a short turnaround time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love social places and their software as its so easy to use and we get all the information that we need from it. Cons: There wasn't anything in particular that I didn't like about the software. Vendor Response Hi Mariska Thank you for your kind words and wonderful review! We look forward to continuing our Digital Partnership and keeping you Always On Brand. Social Places Team Replied September 2021 Read More RN Russell N. Verified reviewer Marketing and Advertising 11-50 employees Used daily for more than 2 years Review source Reviewed September 2021 Highly Recomend Them 5 Since we started using the application it has streamlined our customer response management, if any issues arise they get sorted out quickly and easily Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Offers many different systems that help with automation responses to client reviews and comments. Cons: No cons to speak of really, the AI takes a little time to train and learn but once going works really well but really not an issues. Vendor Response Hi Russel, Thank you for your awesome review and recommendation. We look forward to continuing to keep you Always on Brand. Social Places Team Replied September 2021 Read More MM Musa M. Verified reviewer Retail 5001-10000 employees Used daily for less than 12 months Review source Reviewed September 2021 User friendly and functions 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that they are always willing to assist, even if it's a short turnaround time. Friendly and professional staff! Cons: Social Places is a super user-friendly, all-encompassing software that has been a lifesaver for my clients and I! Plus, their tech and team support are superb! Vendor Response Hi Musa, Thank you for the excellent review and recommendation. We hope to continue to provide the best possible service to our Digital Partners. Social Places Team Replied September 2021 Read More VR Verified Reviewer Retail 5001-10000 employees Used daily for less than 6 months Review source Reviewed September 2021 A very effective software that enhances brand awareness and boosts marketing. 5 Boosting brand presence and retrieving customer experiences helps to improve in various aspects. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The efficiency of review responses and the ease of access in retrieving customer details to resolve any queries/complaints. Cons: In my opinion, there is nothing negative about the software. It is very easy to use and makes the job at hand manageable. Vendor Response Hi there, Thank you for your great review and recommendation! Social Places team Replied September 2021 Read More RN Roxanne N. Verified reviewer Retail 1001-5000 employees Used weekly for more than 2 years Review source Reviewed September 2021 One place to rule them all! 5 Good experience from the first meet with the team, from their presenting to our monthly status meetings. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: If you are running a chain of stores, you need software to manage all your listings. SP is intuitive and their offering keeps growing, offering us more benefits as they add. Cons: There is a set-up period where the internet has to be scoured for duplicate unofficial listings and it is difficult to find them all. It is a manual process performed by the SP team. Reasons for switching to Social Places Local Support Vendor Response Hi Roxanne, Thank you so much for your great recommendation and feedback! We look forward to continuing to keep you Always on Brand. 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