# ShipScience Platform Software Reviews, Demo & Pricing - 2026 > Review of ShipScience Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/479239-UPS-FedEx-Parcel-Audit --- [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / ShipScience Platform Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ShipScience Platform 2026: Benefits, Features & Pricing Wondering if ShipScience Platform is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShipScience Platform 4.9 [(43)](https://www.softwareadvice.com/product/479239-UPS-FedEx-Parcel-Audit/#reviews) Pricing Pricing available upon request ### About ShipScience Platform ShipScience is the parcel data and recovery platform trusted by enterprise shippers to reduce leakage and shorten time-to-value. At its core is a governed Parcel Data Platform that standardizes shipment, tracking, invoice and claims records so teams work from one source of truth. That data powers SimpleClaims (end-to-end claims automation), ActiveAudit (continuous audit and anomaly detection), My Next Carrier (carrier opportunity modeling), and CarrierWatch (network-wide Time-in-Transit / SLA monitoring). We pair the platform with professional services—data onboarding, rate improvement, and parcel strategy—to accelerate outcomes. Designed for Operations and Finance teams, ShipScience supports robust governance, data controls, and enterprise security posture with enterprise review materials available. See how much margin you can recover by booking a tailored demo. Wondering if ShipScience Platform is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. ## ShipScience Platform User Interface ## Popular ShipScience Platform Alternatives Main Product ShipScience Platform 4.9 [(43)](https://www.softwareadvice.com/product/479239-UPS-FedEx-Parcel-Audit/#reviews) Ratings Breakdown - 4.79Ease of use - 4.87Value for money - 4.86Customer support - 4.74Functionality Pricing Available upon request Get Price Alternative Product [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/) 4.6 [(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.53Value for money - 4.37Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(283)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.23Value for money - 4.24Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Pirate Ship](https://www.softwareadvice.com/scm/pirate-ship-profile/) 4.9 [(1005)](https://www.softwareadvice.com/scm/pirate-ship-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.90Value for money - 4.88Customer support - 4.83Functionality Pricing Available upon request Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) 4.6 [(958)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.31Customer support - 4.45Functionality Pricing Starting at $14.99 per month Get Price ## ShipScience Platform Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version SimpleClaims Pricing available upon request No plan information available ActiveAudit Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShipScience Platform Features - Popular features found in Shipping Alerts/Notifications Bills of Lading Delivery Tracking eCommerce Management Import/Export Management Inventory Management Label Printing Parcel Shipping Quotes/Estimates Reporting/Analytics Shipping Management - More features of ShipScience Platform Accounting Activity Dashboard Air Shipping API Auditing & Claim Filing Services Audit Management Automated Claim Filing Carrier Invoice Auditing Claims Management Cost Recovery Customer Database Customizable Branding Data Import/Export Discount Management EDI Exceptions Management Freight Shipping Ground Shipping Invoice Management Multi-Location Package Analytics Predictive Analytics Purchase Order Management Real-Time Updates Refund Opportunity Identification Returns Management Search/Filter Shipment Tracking Shipping Cost Tracking Shipping Optimization Shipping Services Integration Status Tracking Supplier Management Third-Party Integrations Third Party Management Transportation Management Warehouse Management Workflow Automation ## ShipScience Platform Integrations Shopify Plus Integration rated undefined from -1 review Extensiv Warehouse Management Integration rated undefined from -1 review Extensiv Order Management Integration rated undefined from -1 review ShipStation Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review ## ShipScience Platform User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 7% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 4.9 Functionality 4.7 Have you used ShipScience Platform and would like to share your experience with others? Douglas V. Verified reviewer Hospital & Health Care 51-200 employees Used monthly for less than 6 months Reviewed December 2018 Why wouldn't you? 5 Very easy to set up, and it only got easier after that. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: You can set it and forget it. Refund Geeks captures refunds that most companies don't have the time and resources to chase after. Cons: Sometimes the color scheme is a little difficult to adjust to. Read More MC Mike C. Verified reviewer Building Materials 51-200 employees Used monthly for less than 2 years Reviewed July 2023 Review of ShipScience 5 ShipScience helps us make sure that we are getting the best rates for shipping parcels based on our volume.The definitely have saved us more money than we would have done on our own. It also gives us peace of mind. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Shipscience helps us negotiate with major shippers that we deal with.What I like is that they assured us that we would save over 2x times what we spent with them and so far they are meeting that objective. This to me is the absolute most important criteria to judge the relationship on and ShipScience has accomplished this to date. Cons: ShipScience was very involved at the beginning of engagement and toward the end of year one. They also responded timely to any questions we have had. I would have liked to have seen a recurring meeting put on calendar as opposed to them responding to us when we had a question. (very minor complaint in comparison to the value they have added for us) Reasons for choosing ShipScience Platform ShipScience came up with a savings guarantee as opposed to a percentage of savings. Liked their approach.Given that they have successfully saved us over two times our investment so far, it is very likely we will continue with the relationship. Read More CW Chris W. Retail 2-10 employees Used other for less than 12 months Reviewed December 2018 Covers the basics 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Set it and forget it. Installation and configuration is fast and easy. Once up and running, it runs itself and recovers our UPS reimbursements that would take too long for us to manage manually. Cons: 1). We used a competitor's product for several years before Refund Geeks. For whatever reason, RG attempts to seek reimbursement from UPS for packages that were actually delivered on time. We receive lots of false-positive emails from UPS saying the claim was denied. 2). If you manually file a damage claim with UPS, RG takes their percentage off of those as well. $200 item damaged, $200 claim filed by me personally, UPS pays $200 claim, RG deducts their commission from my account. Not cool. Vendor Response Thanks for your review! We appreciate the feedback and strive to make sure you're 100% satisfied with our product and service. To address the cons you've mentioned: 1) We released an update to our algorithms on 12/26/18 that greatly reduces the "false positives". If you don't see a reduction in those emails, please let us know so we can continue to improve upon our identification systems. 2) Our system is designed to only take fees for any transaction we initiated. This is actually a feature that many of our competitors don't have. If you have an example where fees were assessed incorrectly, please send it to support@refundgeeks.com so we can review it. If confirmed, we would immediately credit you for the fees. Thanks for your business! :) Replied December 2018 Read More rh rob h. Verified reviewer Wholesale 11-50 employees Used weekly for less than 2 years Review source Reviewed June 2023 Ship Science Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: the way it aggregates all of our shipping partners into a single space where we can compare data across all of them. Cons: report writing could be a bit more intuitive Reasons for switching to ShipScience Platform Better software with online portal Read More JE Josh E. Verified reviewer Packaging and Containers 11-50 employees Used other for more than 2 years Review source Reviewed October 2018 Saves us $10,000 a year 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software effortlessly saves us a ton of money every month. Cons: Nothing at all it’s so easy and it saves you money what’s not to like. Vendor Response Thanks, Josh! We¿re happy to have you as a customer - and to continue saving you money every year!! Replied October 2018 Read More RB Randy B. Retail 2-10 employees Used daily for less than 12 months Reviewed December 2018 If you have not done this do it NOW, no need to wait! 5 Great! I wish I would have done this earlier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to set up, and you get cash that you would normally be missing. Cons: There are no Cons doing this. Just get her done. Read More MR Mary R. Fine Art 11-50 employees Used weekly for less than 12 months Review source Reviewed December 2018 Best Find of 2018! 5 Very professional from start to finish, always available for any questions or directions. Proactive with communication. It's a Win Win Win Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everything about this works for a small business with no time to audit and chase down refunds owed by UPS and FedEx. They do all the processes: researching, requesting and documenting refunds. They also do an outstanding job of explaining the entire process during the welcome call. Cons: There is nothing not to like! I wish we had time to delve more into the analytics provided. Read More JK Jason K. Consumer Goods 2-10 employees Used daily for less than 12 months Reviewed December 2018 Great service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Works even when I don’t and basically free money! Cons: A little slow in getting confirmed refunds. Read More BJ Brian J. Automotive 11-50 employees Used daily for less than 6 months Review source Reviewed December 2018 Great way to get your refund 5 Simple and easy. Sign in and get your cash back. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: It's as easy as signing into your UPS account. We use to run access programs to track delivery dates for late shipments. It was a headache at times due to UPS changing it's platform. Since we signed up for Refund Geeks, we haven't had a single problem with refunds. Cons: We only been with them for 4 months so we do not have much here. Read More CM Chelsea M. Verified reviewer Wholesale 11-50 employees Used daily for less than 6 months Review source Reviewed December 2018 Love Refund Geeks! 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Refund Geeks gets money back that I wouldn't have time to search out and file forms for myself, Cons: I have no complaints! I am getting more money back than I ever have before. Read More Showing 1 - 10 of 43 Reviews Load More Reviews ## ShipScience Platform Popular Comparisons [ShipTime vs ShipScience Platform](https://www.softwareadvice.com/compare/234418-shiptime/vs/479239-UPS-FedEx-Parcel-Audit/)[Easyship vs ShipScience Platform](https://www.softwareadvice.com/compare/59194-easyship/vs/479239-UPS-FedEx-Parcel-Audit/)[Pirate Ship vs ShipScience Platform](https://www.softwareadvice.com/compare/83265-pirate-ship/vs/479239-UPS-FedEx-Parcel-Audit/)[Freightview vs ShipScience Platform](https://www.softwareadvice.com/compare/6024-freightview/vs/479239-UPS-FedEx-Parcel-Audit/) ## Other Top Recommended Shipping Software [ShippersEdge TMS](https://www.softwareadvice.com/scm/shippersedge-profile/) **5.0** (3) Recently recommended **26** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **23** times [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **23** times [Linnworks](https://www.softwareadvice.com/ecommerce/linnworks-profile/) **4.1** (47) Recently recommended **20** times Stuck Between Options? 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