# Video RTC Software Reviews, Demo & Pricing - 2026 > Review of Video RTC Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/479433-Video-RTC --- [Home](https://www.softwareadvice.com/) / [Unified Communications Software](https://www.softwareadvice.com/voip/ucaas-comparison/) / Video RTC Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Video RTC 2026: Benefits, Features & Pricing Wondering if Video RTC is right for your organization? Our Unified Communications Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Video RTC 4.8 [(10)](https://www.softwareadvice.com/product/479433-Video-RTC/#reviews) Pricing Starting at $69.00 per month ### About Video RTC Video RTC is a multi-channel video calling and web collaboration platform designed for modern web browsers, mobile devices, and interactive kiosks. It serves contact centers and businesses aiming to incorporate video and web collaboration into their customer engagement channels. This platform combines SIP and WebRTC communication technologies, providing scalability, high availability, and compatibility with existing contact center suites and CCaaS services. Companies can maintain their current systems while integrating video calls and web collaboration through Video RTC. Key features of Video RTC consist of file sharing, live chat, dual screen sharing, co-browsing, and image capture. It is a cloud-based platform hosted on AWS, offering 256-bit AES encryption and SSL certification. Additional capabilities encompass facial recognition, virtual backgrounds, surveys, and video voicemail. Video RTC enables businesses to enhance contact centers with advanced, interoperable video channels, improving the overall customer experience. Wondering if Video RTC is right for your organization? Our Unified Communications Software selection experts can help you in 15 minutes or less. ## Video RTC User Interface ## Popular Video RTC Alternatives Main Product Video RTC 4.8 [(10)](https://www.softwareadvice.com/product/479433-Video-RTC/#reviews) Ratings Breakdown - 4.80Ease of use - 4.70Value for money - 5.0Customer support - 4.60Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Wildix](https://www.softwareadvice.com/voip/wildix-profile/) 4.7 [(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.17Value for money - 4.58Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24119)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11047)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.43Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14604)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Flock](https://www.softwareadvice.com/product/165028-Flock/) 4.5 [(344)](https://www.softwareadvice.com/product/165028-Flock/reviews/) Ratings Breakdown - 4.55Ease of use - 4.64Value for money - 4.52Customer support - 4.43Functionality Pricing Starting at $6.00 per month Get Price ## Video RTC Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Basic $69.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Video RTC Features - Popular features found in Unified Communications Call Recording Call Routing Contact Management File Sharing Mobile Access Reporting & Statistics Screen Sharing SMS Messaging Task Management Two-Way Audio & Video Voice Mail - More features of Video RTC Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Audio/Video Conferencing Call Center Management Caller ID Call Monitoring Call Tracking Call Transfer Chat/Messaging Communication Management Computer Telephony Integration Customizable Branding Interaction Tracking IVR Live Chat Meeting Management Multi-Channel Communication Multi-Language Multi-User Collaboration Real-Time Monitoring Real-Time Reporting Real-Time Updates Reporting/Analytics SSL Security Third-Party Integrations Unified Communications Video Call Recording Video Conferencing Virtual Backgrounds Virtual Voicemail ## Video RTC Integrations XCALLY Integration rated undefined from -1 review Avaya UCaaS Integration rated undefined from -1 review Vocalcom Hermes360 Integration rated undefined from -1 review Modern Campus Involve Integration rated undefined from -1 review ## Video RTC User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 20% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.7 Customer support 5.0 Functionality 4.6 Have you used Video RTC and would like to share your experience with others? Javier S. Verified reviewer Used weekly for less than 12 months Review source Reviewed March 2018 It is a great solution for video RTC used in Contact Centers or similar. 5 Easy integration with external systems. It does not need complicated developments for its integration. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easily to implement. Multi Channel (web, mobile) Secure API Framework designed to connect external Business Systems or Contact Center technologies Read More VR Verified Reviewer Telecommunications 51-200 employees Used daily for more than 2 years Reviewed October 2022 La solución las madura del mercado 5 Excelente Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Es muy flexible y tiene las funcionalidades para la atención de clientes Cons: No hay comentarios negativos, hemos tenido muy buena experiencia Vendor Response Thank you, we really appreciate your great opinion and wonderful approval. Replied November 2022 Read More Eric W. S. Verified reviewer Used other for less than 6 months Review source Reviewed February 2018 Interesting calling system 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: What I like most about this software is that it allows people to communicate with anyone easily. Hit a few buttons and you are talking with others. Cons: What I like least about this software is that there are some limits as to who you can connect with. There can be more to it. Read More MG Manuel G. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Reviewed October 2022 Mejora sustancial de atención a clientes 5 Proyectos para atención a clientes por video llamada. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Muy fácil de integrar, una calidad de imagen espectacular y un servicio de soporte amigable y resolutivo. 100% recomendable. En muy poco tiempo nos ha ayudado a incrementar los ratios de satisfacción de nuestros clientes con la atención por video. Gracias!!! Cons: Las funcionalidades que necesita para integrar con mis soluciones me las ha facilitad el equipo de soporte, por lo que no hecho en falta ninguna funcionalidad. Reasons for choosing Video RTC Precio y facilidades para personalizar soluciones Read More CA Carlos A. Verified reviewer Telecommunications 51-200 employees Used weekly for more than 2 years Reviewed October 2022 Plataforma Innovadora atingente a la nueva forma de atender clientes 5 Ha venido a materilaizar la apertura definitiva de un nuevo canal digital de atención de público, Lo hemos probado en varios instituciones públicas y privadas con éxitos comprobables. Muy buena experiencia con fábrica, cercana y flexible. siempre disponible. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Su rapidez en la instalación, la simpleza en el uso, felxibilidad en la instalación, personalización. Cumple satisfactoriamente con su objetivo Cons: Hasta la fecha, no he logrado encontrar nada que sea un contra. Todo fenomenal. Vendor Response Thank you Carlos, we really appreciate your opinion and solution approval. Replied November 2022 Read More BH Brandán H. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Reviewed January 2023 Calidad y personalización 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Muy completo, fácil de usar y con un servicio técnico cercano Cons: No he echado nada en falta. Solución muy completa Read More VR Verified Reviewer 201-500 employees Used monthly for more than 2 years Review source Reviewed March 2018 Provide new channels such as video and Chat in an easy way to most Contact Centers. 4 Provide organizations with a very powerful channel, such as the video channel. Its integration is very easy and available for most contact centers. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy to integrate with most Contact Centers, it's a powerful tool which provide new channels, such as web phone calls, video, screen sharing and chat using Webrtc. It's a customized solution that can be adapted to the customer needs in with a minimal effort. The technical team is very capable, and they provide very close support in the projects in which they are involved. Cons: Based on webrtc, currently it has some limitations depending on the browser used. The best supported browsers are Chrome and Firefox. Read More Nacho C. Verified reviewer Used weekly for less than 2 years Review source Reviewed March 2018 Great communication tool from our website to our company phone system 5 More efficient customers interactions. It´s not that easy to set up for the first time but with the support of the supplier we got it working Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It works smoothly and there is no need to install any application by the users. It runs direcly on the Firefox/Chrome/Safari browser Read More GI Giuseppe I. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2018 We integrated this solution with our xcally product in very few steps. The result was amazing 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The open architecture of Video RTC product provides many advanced functionalities. With this product, you can enable video services almost immediately and therefore provide amazing services to your customers. Read More sq stephane q. Telecommunications 2-10 employees Used weekly for less than 12 months Review source Reviewed March 2018 We offer IVRpowers´ WebRTC application to our Business Customers and they are very satisfied. 5 Incoming leads. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It is very easy to implement and use. The interface is also very friendly to understand and use. It's a very good product and it's very easy to explain it to the end customer. Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended Unified Communications Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1203) Recently recommended **16** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **10** times [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (188) Recently recommended **10** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **5** times Stuck Between Options? Our experts can help you compare Video RTC with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice