# CivicPlus NextRequest Software Reviews, Demo & Pricing - 2026

> Review of CivicPlus NextRequest Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/479781-NextRequest

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CivicPlus NextRequest

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Overview

# CivicPlus NextRequest 2026: Benefits, Features & Pricing

Wondering if CivicPlus NextRequest is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

CivicPlus NextRequest

5.0

[(3)](https://www.softwareadvice.com/product/479781-NextRequest/#reviews)

Pricing

Pricing available upon request

### About CivicPlus NextRequest

NextRequest is a cloud-based government solution designed to help agencies manage public records requests digitally. The software allows users to receive automated email reminders, set custom notifications, and maintain a clear audit trail to ensure no request is missed. NextRequest also includes advanced redaction capabilities to identify and remove sensitive information such as social security numbers, emails and phone numbers.

Agencies can customize reports and leverage visual dashboards to gain insights and identify trends. The platform further simplifies the process by enabling online payments, invoice tracking and automatic calculation of staff billable hours. Additionally, it provides automated workflows to help agencies coordinate across departments, set user roles and configure request routes.

Wondering if CivicPlus NextRequest is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

## CivicPlus NextRequest User Interface

## Popular CivicPlus NextRequest Alternatives

Main Product

CivicPlus NextRequest

5.0

[(3)](https://www.softwareadvice.com/product/479781-NextRequest/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.68Ease of use
-   4.46Value for money
-   4.46Customer support
-   4.60Functionality

Pricing

Starting at $39.00 per month

Get Price

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Pricing

Available upon request

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4.3

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Pricing

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-   4.52Value for money
-   4.69Customer support
-   4.48Functionality

Pricing

Starting at $49.00 per month

Get Price

## CivicPlus NextRequest Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

All Plans

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## CivicPlus NextRequest Features

-   Popular features found in Document Management
    
    Access Controls/Permissions
    
    Archiving & Retention
    
    Collaboration Tools
    
    Compliance Tracking
    
    Document Classification
    
    Document Editing
    
    Document Generation
    
    Electronic Signature
    
    File Conversion
    
    File Sharing
    
    Third-Party Integrations
    
    Version Control
    
-   More features of CivicPlus NextRequest
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Approval Process Control
    
    Audit Trail
    
    Billing & Invoicing
    
    Code Enforcement
    
    Commenting/Notes
    
    Compliance Management
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Data Import/Export
    
    Deadline Management
    
    Document Capture
    
    Document Management
    
    Document Review
    
    Document Storage
    
    For Government
    
    For Legal Professionals
    
    Forms Management
    
    For Municipal Offices
    
    Full Text Search
    
    Monitoring
    
    Real-Time Updates
    
    Records Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Resource Management
    
    Role-Based Permissions
    
    Search/Filter
    
    Secure Data Storage
    
    Self Service Portal
    
    Tagging
    
    Task Management
    
    Workflow Automation
    
    Workflow Management
    

## CivicPlus NextRequest User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used CivicPlus NextRequest and would like to share your experience with others?

AH

Allison H.

Verified reviewer

Public Safety

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Easy to use & incredibly useful!

5

Getting set up was virtually painless. Next Request employees were incredibly helpful and continue to be by updating the system with useful features. Having a large volume of requests was difficult to manage before and we used up lots of memory keeping copies of what had been released. This system allows us to keep track of each request and know what is going on with each with notes on each request. Storing files in the cloud helps free up space on our servers for other important things as well.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We love how easy Next Request makes it for us to process our requests. With multiple people in the office processing hundreds of requests per month we needed a better way to communicate what was going on with each and keep track of them. This system provided that and so much more. We are so much more efficient and our customers love the ease of use and the ability to pay online.

Cons:

We haven't found something we haven't liked.

Read More

ES

Erika S.

Government Administration

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

NextRequest streamlined the public disclosure process

5

We automated the public disclosure process, and the tracking feature ensures we remain in compliance with the Public Records Act.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

NextRequest streamlined our public disclosure process, automated responses and has robust reporting for JLARC compliance.

Cons:

I have not experienced any issues with NextRequest.

Read More

KG

Kacy G.

Government Administration

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed August 2018

Easy to Use

5

We use NextRequest to receive, coordinate and respond to public record act requests. With many departments involved in the day-to-day operations, this software has really helped us to respond in a timely manner and to keep track of the process.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

It is easy to use, and really has helped us to streamline our process and keep track of our many PRA requests.

Cons:

I haven't found any cons specific to the software

Read More

Showing 1 - 3 of 3 Reviews

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