# Ticketure Software Reviews, Demo & Pricing - 2026 > Review of Ticketure Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/480866-Ticketure --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / Ticketure Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Ticketure 2026: Benefits, Features & Pricing Wondering if Ticketure is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Ticketure 4.2 [(9)](https://www.softwareadvice.com/product/480866-Ticketure/#reviews) Pricing Pricing available upon request ### About Ticketure Ticketure is a cloud-native, API-first ecosystem purpose-built to streamline operations for museums, zoos, aquariums and immersive attractions. By consolidating admissions, membership lifecycles and donor engagement into a single platform, Ticketure optimizes guest engagement. It offers headless omnichannel commerce, a brand-aligned eCommerce engine that manages complex timed-entry logic, membership (purchase/upgrades/renewals) and donation processing. It includes a comprehensive guest self-service portal to reduce administrative overhead. The iOS-native mobile POS offers point-of-sale functionality optimized for the Apple ecosystem. It enables rapid deployment for line-busting, decentralized sales and immediate on-site membership fulfillment with real-time cloud synchronization. Intelligent access control provides enterprise-grade mobile scanning that executes sub-second credential validation. Beyond access, the system surfaces real-time constituent information, enabling staff to deliver personalized greetings and service based on member status or history. The interactive dashboards transform transactional data into actionable intelligence. Leverage real-time attendance telemetr... y to optimize labor forecasting, capacity management and understand organizational data trends. Wondering if Ticketure is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## Ticketure User Interface ## Popular Ticketure Alternatives Main Product Ticketure 4.2 [(9)](https://www.softwareadvice.com/product/480866-Ticketure/#reviews) Ratings Breakdown - 4.33Ease of use - 4.22Value for money - 4.56Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5785)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Fienta](https://www.softwareadvice.com/event-booking/fienta-profile/) 4.8 [(184)](https://www.softwareadvice.com/event-booking/fienta-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.76Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at €0.40 per month Get Price Alternative Product [TicketSource](https://www.softwareadvice.com/event-management/ticketsource-profile/) 4.8 [(546)](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.66Value for money - 4.77Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Get Price ## Ticketure Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Per Item or Recurring Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Ticketure Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of Ticketure Activity Dashboard API Attendance Management Barcode/Ticket Scanning Confirmations/Reminders Cross Selling Functionality Customizable Branding Customizable Forms Customizable Reports Discount Management Donation Tracking Donor Management Dynamic Pricing For Nonprofits GDPR Compliance Kiosk Ticketing Member Communication Member Database Membership Signup Mobile Ticketing Online Ticketing Onsite Ticketing Point of Sale (POS) Reporting/Analytics Reserved Seating Sales Reports Seating Map Surveys & Feedback Third-Party Integrations Ticket Reservations ## Ticketure Integrations Loqate Integration rated undefined from -1 review SalesVu Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Microsoft Entra ID Integration rated undefined from -1 review Smartwaiver Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review See all 12 integrations ## Ticketure User Reviews Overall Rating 4.2 Ratings Breakdown 5 67% 4 11% 3 11% 2 0% 1 11% Secondary Ratings Ease of Use 4.3 Value for money 4.2 Customer support 4.6 Functionality 4.2 Have you used Ticketure and would like to share your experience with others? Caitlyn H. Verified reviewer Museums and Institutions 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 An Incredible System with an Incredible Team 5 I have worked with over 7 ticketing point-of-sale systems over the last 18 years and have consistently been floored by the attentiveness and care given by the Ticketure customer success, support and implementation teams. Our up- time has been unmatched, fixes to bugs get addressed and rolled out in a very reasonable amount of time. And, again, the honesty with which the team approaches the product and the organization working with them is something I have never seen before and it really speaks to the integrity of the Ticketure Team and their belief in the product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: A flexible and adaptable, top tier system with the most honest, engaging and available support teams I have ever worked with. Cons: This is something that is a pro in certain situations and a fairly light con in other situations- sometimes there are so many options and updates it is hard to keep up! Reasons for choosing Ticketure We had a large team from multiple different departments sit in on ticketing demos and used rank-choice voting on each system. Ticketure was the only one that didn't have any negative marks against the criteria we were looking for. The consistent updates, being on a non-local server, the customizability, stability and criteria we were looking for were the strongest with Ticketure. Reasons for switching to Ticketure We were using a different company for ticketing, and they aren't even on the list! Would take days to weeks to get anything fixed and we needed a lot of fixes, would go down consistently, couldn't support public events or variable/day-part pricing, updates would happen every few years and when they would the entire system could go down for an extended period of time. Vendor Response Hi Caitlyn—Thank you for such a detailed review! With 18+ years of experience across 7 different platforms, your feedback is a huge testament to what we’re building. It is incredibly rewarding to know Ticketure stood out during your team’s rigorous rank-choice selection process. We take immense pride in the 'honesty and integrity' you mentioned; we truly view ourselves as an extension of your organization. We’re also thrilled our uptime and stability have provided the 'unmatched' experience your operations require. It makes all our lives better with solid system stability. Regarding the 'light con' around consuming all the cool new stuff we are releasing—we hear you! While we love innovating quickly, we recognize the pace of updates can be a lot to manage. We are working on better ways to streamline our communication so you can stay up-to-speed as requests start moving through our development process. Thank you for your trust and for being such a fantastic partner over the years! Replied April 2026 Read More FA Fin A. Verified reviewer Museums and Institutions 51-200 employees Used daily for more than 2 years Review source Reviewed April 2026 Splendid Ticketing Program 5 We've used Ticketure for almost seven years and it was a great choice, our guests have a great user experience! There is so much functionality and customization, fast syncing and loading on our devices, and intuitive design that feels consistent even across a different modules, pages, and system views. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intuitive, consistent, updates are good, customer support is phenomenal, outages are extremely rare and glitches are also rare and fixed quickly when they pop up. Great platform, consistently come out with new features that improve user experience Cons: It is hard to find negatives. I wish membership reporting were easier but I honestly find Kibana to be a fun challenge that is very rewarding as you figure it out. Reasons for switching to Ticketure Clunky service, memberships were processed on paper, limited online ticketing, database not smooth or intuitive for staff Vendor Response Thanks, Fin, for such a great review! Has it been seven years already?! We are so honored to have grown alongside your team for nearly a decade. It’s incredibly rewarding to hear that we’ve been able to provide your guests with a great experience, while also ensuring the consistency, speed, and stability of the platform continue to hit the mark for your team internally. We love your attitude toward Kibana—it does have a learning curve, but we agree that the insights are worth the climb! With that said, we are currently working on ways to make reporting even more intuitive, so stay tuned. Thanks for being such a stellar partner! Replied April 2026 Read More DH Drew H. Verified reviewer Museums and Institutions 11-50 employees Used daily for more than 2 years Review source Reviewed May 2026 United States Olympic & Paralympic Museum - Ticketure Review 3 Overall, Ticketure is highly beneficial for normal, day-to-day admissions processes within our organization. Ticketure does offer a lot of settings and configurations on its platform, and does provide plenty of tools to better understand the platform as well. There is need to enhance the platform's donor and member features to elevate our utilization of Ticketure and increase customer engagement within our organization. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Ticketure offers relative ease of use for completing ticketing transaction for general admission especially, both online and in-person. It also allows for many different configurations and settings for specified needs in creating and facilitating specialized purchases for events, promotions and programs. Customer Support in Ticketure is always readily available and assists swiftly whenever needs arise. The Database management within Ticketure is relatively smooth, seamless and effectively detailed. Ticketure support staff is notably receptive of feedback and consistently makes attempts to resolve issues. Cons: Ticketure's system for finding specific or recent orders if a name and/or email is not provided can be difficult and clunky. If ever an order needs to be retrieved, support often has to be summoned to track down some orders that don't have an email associated. Ticketure has very limited features when it comes to facilitating Membership & Donor processes. There is a lack of personalization features for Members in terms of tracking Member arrival and perks usage among other needs. The Donor and the Gifting process is not customizable for clients or purchasers and there is need to bolster the features available. There is lack of evidence that the feedback is realistically applied to make improvements to the platform rather than simply alternative compromises. Read More MM Michelle M. Verified reviewer Museums and Institutions 51-200 employees Used daily for less than 2 years Review source Reviewed March 2026 Guest Services Director 5 My overall experience has been great. I started off as a backup to the primary event builder, and now I'm in that seat. I'm still learning but enjoying the ride. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The support I get from the Ticketure team is unmatched. They are very considerate of others' time and very attentive to any inquiry, no matter how big or small. Aside from being user-friendly for guests and the team, this system opened up many opportunities for everyone to benefit from. Cons: There aren't any dislikes for Ticketure. Whenever a concept is unavailable, they submit a new feature request, providing hope for the future. Considering what we used before Ticketure, I have no complaints. Reasons for switching to Ticketure For what I use it for, the capabilities were limited. For example, Members could not access all of their benefits without calling us to reserve. Resending orders was not accessible to every user. Vendor Response Michelle, thank you so much for the wonderful review! We take a lot of pride in being attentive and responsive to our partners, so hearing that our support feels 'unmatched' is the best compliment we could receive. We’re excited that Ticketure is opening up new opportunities for you, and please keep those feature requests coming! We value every piece of feedback from our partners and are currently working to improve visibility for our partners as their ideas/requests move through our development process. It’s a pleasure to be on this journey with you. The Ticketure Team Replied April 2026 Read More JC Jennifer C. Verified reviewer Museums and Institutions 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Ticketing with Ticketure 4 Ticketure is like an iceberg. There is so much surface level function that would make a passive user happy. We are not passive users and we are constantly pushing the limits of what Ticketure can do. So far, we have only bumped into a few impenetrable boundaries that the Ticketure developers are hoping to expand into in the coming weeks, months, and years. It is very nice to see that our requests and complaints are heard with not just "too bad", but "that is an interesting idea we could explore." Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Ticketure offers a robust ticketing platform. As a historical site and museum, we are always adding, changing, and creating new events to list through Ticketure. We offer tours (guided and audio), entry tickets (free and paid), memberships, and products (onsite and shipped). Not only do we get to offer a variety of events, but also ticket groups within with varying discounts and membership levels without needing a bunch of work-around that the guest gets bogged down in. Since starting with Ticketure in 2020, we have seen a dramatic increase in visiting options and sales. Cons: I feel like the Kibana Reports are difficult to learn and navigate on your own. You really need to rely on a Ticketure Support Specialist to help on this tab. However, the support team is so fast to reply and help is usually never more than a day away. Reasons for choosing Ticketure Ticketure had the most complete system for our needs. We need event ticketing, daily ticketing, product shop, checkout rules, staff management, fast check-in, POS power, and reporting. Ticketure was the only option that offered close to everything we were looking for. Reasons for switching to Ticketure Bookeo was not a robust system that we could carry into our future. It was very limited to just booking a visiting Vendor Response Hi Jennifer—thank you for the fantastic, detailed review! We love working with 'power users' who look beneath the surface and push our system to its limits. It’s wonderful to see the dramatic increase in your sales since 2020, and we’re committed to helping you keep that momentum going. We hear you on the Kibana learning curve, and thanks for sharing that our Support team has been able to promptly assist with your reporting needs. While Kibana is a deep tool, we are looking to make that data easier for you to access. Our Data Science team is currently reimagining our self-service data strategy to make creating new reports and generating insights more intuitive for our partners, so stay tuned for updates throughout the year. Thanks for being a dedicated partner and for always challenging us to be better! Thanks The Ticketure Team Replied April 2026 Read More NS Niki S. Verified reviewer Museums and Institutions 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Love this system 5 The onboarding process when we started was really well run, easy to follow, and very pleasant. Couldn't have asked for a better launch. The system is easy for everyone and we are fans. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use for our visitors, wonderful back end for our staff. It's 90% intuitive, and whenever we have an issue with something, the team is quick to assist. Cons: We'd love to have the ability to do some more flexible things regarding multi-day programs - individual tickets for each day, but only one purchase - and we're still finding our way a bit with the interface. But these are very nit-picky things, as there's so much about it that we love. Reasons for switching to Ticketure Clarity and ease for the visitor. Our old system was not mobile-friendly, and most of our visitors are tourists. Vendor Response Hi Niki, thank you for the kind words and for sharing your experience! We’re thrilled to hear that Ticketure is working so well for you and your team. Regarding your request for more flexibility with multi-day programs, you have perfect timing. Our upcoming 'Flow/Bundles' feature is designed to handle that exact scenario. The feature is currently in final testing and we will be starting a pilot program for the feature later this month! I’ll have your Success Team lead reach out to share the full release schedule and get this enabled in your test environment. We’d love for you to get in there and start playing around with it before the official launch and possibly even consider being part of the pilot program! Thanks again Replied April 2026 Read More VR Verified Reviewer Museums and Institutions 11-50 employees Used daily for more than 2 years Review source Reviewed February 2024 Poor product 1 There are numerous options for event ticketing. I would suggest staying away from Ticketure. I sure wish we had. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: No great features vs competition. We can't list anything we liked. Cons: Late in payments. Treated our money as theirs. No way to reach abandoned carts. Extremely low conversion rates. Extremely high failed purchases. They lied overr and over to us. They tried to charge us for equipment never received. When asked for proof of shipping they refused to provide. Reasons for switching to Ticketure I thought they would be a better option. I was extremely wrong and was very happy when we switched back. Our sales immediately bounced back. Read More SS Samantha S. Verified reviewer Museums and Institutions 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Great System, Great Support 5 Our experience with Ticketure has been overwhelmingly positive. The support team is consistently helpful and always willing to assist whenever we need them. The system itself is a pleasure to use, and we’ve appreciated the many enhancements introduced over the years. It’s clear that Ticketure is committed to continuous improvement, and we’re genuinely excited to see what new capabilities they bring in the future. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: A user friendly system – The layout is clean and intuitive, making it easy for staff to manage tickets both in the front and back end. Really reliable system performance – Ticketure runs consistently (we have not experienced any downtime) supporting uninterrupted operations. Responsive customer support – When help is needed, the Ticketure support team responds very quickly and effectively. Cons: Kibana’s reporting system has a steep learning curve, but once you get to grips with it, it proves to be extremely powerful. I’m now a confident and competent user, but I would still consider it the least user‑friendly part of the overall platform Vendor Response Hey Samantha — We really appreciate the amazing review! We’re so glad to hear that Ticketure has been a reliable, user-friendly partner for you and your team. A special shout-out to you for mastering Kibana—it is robust, yes, but that 'steep learning curve' is real, and it’s great to hear you’ve turned it into a powerful tool for your operations. We completely agree that reporting should be as intuitive as the rest of our platform. You will be happy to hear that our Data Science team is currently reimagining our self-service data strategy to bridge that gap and make insights easier to generate for everyone. Thank you for your continued partnership and for growing with us over the years! Replied April 2026 Read More WB Windi B. Verified reviewer Entertainment 11-50 employees Used weekly for more than 2 years Review source Reviewed May 2026 Ticketure works great for us! 5 This will be our 4th season working with Ticketure for Glittering Lights. We really apprecaite the team. Everyone is easy to work with and very helpful. They are always available if we run into issues. The system back end is user friendly and easy to navigate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The system is easy to navigate and user friendly. The support staff is always a pleasure to work with. They take the time to make sure our issues are heard and resolved as quickly as possible. Cons: The hardest part of working with Ticketure is the third party reporting from Kibana. Ticketure is doing a great job of offering webinars to help those of us who struggle with it. Reasons for switching to Ticketure System limitations, reporting and features. Vendor Response Hi Windi, Thank you so much for the great review and we are absolutely thrilled to be heading into our 4th season supporting Glittering Lights! Awesome to hear that our support team is hitting the mark and that the platform's backend remains easy to navigate. We appreciate your honest feedback regarding Kibana reporting. It definitely has a learning curve, which is exactly why we are committed to keeping those webinars going. Keep in mind that our Support team is also always happy to help build the specific reports you need! Thank you for being such incredible partners. Here’s to another spectacular season together! Replied May 2026 Read More Showing 1 - 9 of 9 Reviews ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **123** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (279) Recently recommended **62** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **25** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **24** times Stuck Between Options? Our experts can help you compare Ticketure with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice