--- title: "Fireflies Software Reviews, Demo & Pricing - 2026" description: "Review of Fireflies Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/481852-Fireflies/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Fireflies Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/481852-Fireflies/reviews/)[Alternatives](https://www.softwareadvice.com/product/481852-Fireflies/alternatives/) # Fireflies Review Custom quote 1 plan Wondering if Fireflies is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Fireflies 4.9 [(735)](https://www.softwareadvice.com/product/481852-Fireflies/reviews/) Pricing Pricing available upon request ### About Fireflies Fireflies is an AI-powered meeting assistant designed to transcribe, summarize, and analyze conversations across meetings, email, chat, and CRM systems. It serves teams in various industries such as sales, recruiting, marketing, engineering, healthcare, venture capital, and media production. Organizations from startups to large corporations use the software to create searchable knowledge bases of team communications and streamline workflow automation. The platform provides meeting transcription with speaker recognition in over 100 languages and features automatic language detection. Fireflies generates AI summaries that include overviews, bullet points, action items, and custom notes immediately after each meeting. It captures conversations through various methods, including an AI note taker bot for calendar meetings, a Chrome extension for Google Meet, mobile and desktop applications for in-person discussions, and support for audio and video file uploads. The Live Assist feature offers real-time suggestions and coaching during meetings. Conversation intelligence tools track speaker talk time, perform sentiment analysis, and allow users to search meeting history down to specific s... entences and timestamps. The software includes AI Skills that automatically extract key details, generate follow-up emails, and produce insights tailored to specific business functions. Fireflies maintains enterprise-grade security standards with SOC 2 Type II, GDPR, and HIPAA compliance, along with zero data retention policies and private storage options to ensure customers retain full ownership of their data. Do you work for Fireflies? [Manage this product listing](https://www.g2.com/products/fireflies-ai/claim_requests/new?auto=true) Wondering if Fireflies is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## Fireflies User Interface ## Popular Fireflies Alternatives Main Product Fireflies 4.9 [(735)](https://www.softwareadvice.com/product/481852-Fireflies/reviews/) Ratings Breakdown - 4.81Ease of use - 4.55Value for money - 4.53Customer support - 4.71Functionality Pricing Available upon request Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(810)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Gong](https://www.softwareadvice.com/call-center/gong-profile/) 4.8 [(561)](https://www.softwareadvice.com/call-center/gong-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.62Value for money - 4.65Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Clari](https://www.softwareadvice.com/crm/wingman-profile/) 4.7 [(314)](https://www.softwareadvice.com/crm/wingman-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.66Value for money - 4.69Customer support - 4.56Functionality Pricing Starting at $1080.00 per year Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Apollo.io](https://www.softwareadvice.com/product/428803-Apollo/) 4.5 [(398)](https://www.softwareadvice.com/product/428803-Apollo/reviews/) Ratings Breakdown - 4.46Ease of use - 4.39Value for money - 4.24Customer support - 4.50Functionality Pricing Starting at $49.00 per month Get Price ## Fireflies Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Contact Vendor for Pricing No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fireflies Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of Fireflies Action Item Tracking API Automatic Transcription Autonomous Task Execution Call Recording Collaboration Tools Conferencing CRM Dashboard Decision Support Meeting Notes Real-Time Language Translation Sentiment Analysis Speech Recognition Third-Party Integrations Transcript Search & Annotation ## Fireflies Integrations Microsoft Teams Integration rated 4.8 from 91 reviews Google Meet Integration rated 4.9 from 85 reviews Zoom Workplace Integration rated 4.7 from 77 reviews Google Drive Integration rated 4.8 from 50 reviews Google Calendar Integration rated 4.8 from 31 reviews Notion Integration rated 4.8 from 27 reviews See all 7 integrations ## Fireflies User Reviews ## Fireflies customer ratings - Overall rating: 4.9/5 - Total reviews: 735 ### Rating distribution - 5 stars: 655 reviews (89%) - 4 stars: 77 reviews (10%) - 3 stars: 1 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 4.5/5 - Functionality: 4.7/5 --- ### Fireflies has changed my workflows, for good! - Overall rating: 5/5 - Reviewer: César T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered This is truly an amazing and useful piece of software. Not only allows me to save valuable time: it has changed my way of work through more streamlined and precise data that can be highly actionable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Getting all my transcriptions as actionable data via Google Drive and Notion is a huge change in my workflows. #### Cons While I love the functionalities and constante improvements of the app, I find Fireflies a little pricier than the alternatives. #### Reasons for choosing Fireflies Ease of use, streamlined setup, real-time functionalities. #### Reasons for switching to Fireflies A friend of mine recommended Fireflies, speaking highly. --- ### A game changer for staying on top of meetings without missing details - Overall rating: 5/5 - Reviewer: Jose de Jesus L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Fireflies has been a real turning point in my daily workflow. It helps me capture decisions, commitments, and details that would otherwise slip through the cracks. I rely on it daily to stay organized, aligned with my team, and confident that nothing important was missed during meetings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most is the peace of mind it gives me. I can fully focus on the conversation knowing that nothing important will be missed. The transcriptions are solid even in long, complex meetings, and the ability to search past calls by keywords saves me a lot of time. I also find the automatic summaries and action items very useful for turning conversations into follow-ups instead of re-listening to recordings. #### Cons In meetings with poor audio quality, heavy interruptions, or a lot of cross-talk, the summaries can lose nuance or oversimplify key points. When conversations switch between languages or use very local expressions, the transcription and interpretation sometimes need manual review. It’s not a replacement for judgment, but rather a strong support tool. #### Reasons for switching to Fireflies I switched from using ChatGPT for meeting notes because the process was too manual and time-consuming. I had to upload the audio, wait for the transcription, then create a summary, and finally move the key points into a task board. With Fireflies, all of that happens automatically. It records, transcribes, summarizes, and highlights action items in one flow, which fits much better into my day-to-day work and reduces friction significantly. --- ### very useful! - Overall rating: 3/5 - Reviewer: janderson m. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered very good, but should have bilingual mode.Fireflies offers a reliable and efficient way to record, transcribe, and organize meetings. Its AI summaries are accurate, search is fast, and integration with tools like Zoom and Google Meet works smoothly. Overall, it improves productivity and helps teams keep clear records of conversations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use, the accuracy of its AI summaries and how easily it records and organizes meetings automatically, making follow-up faster and more efficient. #### Cons Price, is that the transcription accuracy drops in noisy environments or when multiple speakers talk at the same time. Also, some summary formats offer limited customization. #### Reasons for choosing Fireflies select events to record and configure a rule as trigger --- ### Satisfied - Worth a Recommendation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I've just started using it; it's been two months. So far, the experience is good. However, I will review it in detail soon. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The transcript creation in real-time and the efficiency in delivering the final output. Found the experience good. #### Cons Presently, nothing wrong. I still have to dive deeply into the application to find out if there are any cons, or rather, areas of improvement needed. #### Reasons for switching to Fireflies Nothing special, I just wanted to give Fireflies a try. --- ### A huge time saver for meeting notes and follow-ups - Overall rating: 5/5 - Reviewer: João C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Fireflies made my meeting workflow faster and more reliable. I spend less time writing and more time acting on decisions. I can review calls quickly, pull quotes with timestamps, and keep a clean record for stakeholders. The summaries help me follow up with clear next steps. It works well for recurring meetings and ongoing projects. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fireflies saves me time. It joins meetings automatically and captures notes without extra work. The transcript is accurate and easy to scan. I can search by keyword and jump to the exact moment. The AI summary highlights decisions, action items, and key topics. Sharing and collaboration feel smooth. #### Cons Speaker labels can slip when people talk over each other or when audio quality drops. The dashboard has a lot of options, so it takes a little time to learn. Long meetings can take a bit to process. I would like more control over the summary format and templates. #### Reasons for switching to Fireflies I made the switch because Notion started lagging and the transcriptions were no longer reliable. It missed parts of the conversation and sometimes failed to capture key points. I needed a tool that consistently records, transcribes correctly, and keeps the important details. Fireflies has been more stable and accurate for my workflow. --- ### Fireflies saves me hours each month on meetings and follow-ups - Overall rating: 5/5 - Reviewer: Ashley D. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Fireflies has been a reliable, continuously improving tool in my workflow. It works exactly as expected, the accuracy keeps getting better, and new enhancements feel practical rather than gimmicky. It’s now a core part of how I manage meetings, client conversations, and internal documentation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fireflies has the most accurate meeting summaries and action items of any AI notetaker I’ve tested. The transcripts are clean, the summaries are actually usable, and it reliably captures decisions and next steps without extra cleanup. It saves me hours each month by eliminating manual note-taking and follow-up documentation. #### Cons Earlier on, I couldn’t automate meeting notes directly into monday CRM, which limited how I used it operationally. That’s no longer an issue — the integrations and automation options have improved significantly. #### Reasons for choosing Fireflies Accuracy of output, integration options, and fair and reasonable pricing. #### Reasons for switching to Fireflies The integrations, mostly. The accuracy of the output is better. I also have tried read.ai (not an option in the dropdown) and monday AI meeting notes (also not an option). --- ### I'd recommend to anyone who wants to save time! - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall. Excellent.....I now miss no meetings and can actually be in many meetings at once and even without being present. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's very automated, great value for money. The accuracy with which it transcribes meetings amazes me to this day. I love that I can go and look at a summary of any past meetings. #### Cons I wish some of the AI features came with the basic payment plan. I like that it can predict the probability of closing a sale. I don't like that I have to pay extra for it #### Reasons for choosing Fireflies It was easier to use for me and seemed more automated --- ### Fireflies Notetaker - Overall rating: 5/5 - Reviewer: Nisha H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, using Fireflies has significantly improved my workflow by allowing me to stay fully present during calls without worrying about notes. The automated summaries are surprisingly accurate and the search function is a lifesaver when I need to recall a specific detail from weeks ago. While the bot joining as a guest can be a bit awkward initially, the productivity gains and seamless CRM integration make it an essential tool for my daily meetings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate the high level of transcription accuracy and the automated summaries. It saves me at least three hours of manual note-taking every week, and the search function makes finding specific meeting details incredibly easy and fast. #### Cons The aspect I like least is how the bot physically joins the meeting as a guest, which can be distracting for clients. Additionally, the transcription sometimes struggles with overlapping dialogue and requires a fair amount of manual editing to be perfect. #### Reasons for switching to Fireflies I like the record freely feature to improve my efficiency and automation" to the end of any sentence will usually do the trick! --- ### Fireflies Is Mission-Critical for My Business - Overall rating: 5/5 - Reviewer: Nicholas G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. Fireflies is a core part of my daily workflow and something I actively rely on to keep my business running smoothly. It consistently improves meeting follow-up, accountability, and execution. I would highly recommend it to any business that runs on meetings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fireflies consistently records meetings accurately and turns them into genuinely useful outputs. The intelligent transcription, summaries, and action items save real time after meetings, not just token minutes. The follow-up notes are structured, clear, and actionable, which makes it easy to keep momentum without manually re-listening to recordings or rewriting notes. It works quietly in the background and does exactly what it’s meant #### Cons Fireflies relies on attendee permission to join meetings, which means it can be excluded at the discretion of participants. When this happens, meeting capture and follow-up quality drops significantly. There is also no easy way to add Fireflies to truly ad-hoc or last-minute meetings, which limits its usefulness in fast-moving, real-world scenarios. #### Reasons for choosing Fireflies Fireflies was the first and development has been steady. Love the AI capabilities. --- ### Fireflies--my go to transcription app--tried many others - Overall rating: 5/5 - Reviewer: Robert F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I've tried a lot of transcription apps, and I think the quality of the transcription is really good. I think they're very thoughtful and very business-conscious, which I appreciate. I'm so glad they have the mobile app, which allows me to use it in person-to-person meetings. That's why I originally went with a few others because they didn't have it yet. But since they've gotten it, it's been overall a great thing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fireflies has good analytics and call quality transcription, more so than others I've seen. I really like how it handles the summary and the to-do lists, the tasks, those are important to me. It saves me a lot of time. I also like that you can directly integrate it to your own ChatGPT account, which is really nice. And so I think just overall quality and experience is great. #### Cons Occasionally, it gets paused on my phone when I'm using the phone app because of an alarm or something like that. It really should restart automatically every time. That's the only thing that I can think of where it doesn't always handle it perfectly. #### Reasons for choosing Fireflies Price point. HyNote is excellent. I might use it simultaneously in the future--I have to transcribe meetings often #### Reasons for switching to Fireflies Lack of transcription quality. Not as sophisticated or accurate in its summaries and to-do list. --- Showing 1 - 10 of 735 Reviews [See All Reviews](https://www.softwareadvice.com/product/481852-Fireflies/reviews/) ## Fireflies Popular Comparisons [Fathom vs Fireflies](https://www.softwareadvice.com/compare/423207-Fathom/vs/481852-Fireflies/) [Compare All Alternatives](https://www.softwareadvice.com/product/481852-Fireflies/alternatives/) ## Other Top Recommended Call Recording Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4094) Recently recommended **7** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (487) Recently recommended **4** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (572) Recently recommended **3** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Fireflies with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice